c-hotels Club

Hotels
•
C-Hotels
9.2 (2263 reviews)
Santa Caterina da Siena 11/R , Florence , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 2263 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
S
Sonia • solo_traveller • it
10
2026-10-31 • via Nuitee
S
Sonja • couple • ch
6
zentral und gutes Preis-/Leistungsverhältnis
Pros:

Die Lage des Hotels ist super, direkt an der Tramhaltestelle/Bahnhof und das Tram vom Flughafen haltet direkt um die Ecke. Das Hotel ist auch für die Erkundung der Stadt super gelegen. Das Personal war super freundlich.

Cons:

Weil es so zentral ist ist es entsprechend laut, Fenster offen lassen ist nicht zu empfehlen. Die Zimmer sind ok von der Grösse aber das Bad ist so klein das man sich kaum bewegen kann. Die Ausstattung ist eher einfach und älter.

2026-10-31 • via Nuitee
S
Sonia • solo_traveller • it
10
Comodità in centro e confortevole
Pros:

Gentilezza e professionalità

Cons:

Nulla

2026-10-31 • via Nuitee
A
Andrea • solo_traveller • it
7
Albergo molto carino e confortevole. Buono per un soggiorno comodi con la stazione.
Pros:

Staff gentilissimo, struttura comoda, 100 metri dall'uscita della stazione, in 5 minuti a piedi si è nel cuore di Firenze. Camere semplici, ma comode e carine, bagno ampio, letto molto comodo.

Cons:

Insonorizzazione della camera, rumore intenso dalla mattina, ho il sonno pesante, ma sgradevole, peccato, E' l'unica pecca che ho trovato a questa struttura.

2026-10-30 • via Nuitee
F
Fernando • couple • pt
9
2026-10-30 • via Nuitee
R
Rohan • couple • gb
8
2026-10-30 • via Nuitee
V
Vela • couple • ve
10
Pros:

Me encanto

Cons:

Nada me gusto todo

2026-10-30 • via Nuitee
E
Er • solo_traveller • tr
10
Pros:

Otelin konumu çalışanların güler yüzlü olması ve Samimiyeti Odaların temizliği ve kahvaltını çeşitliliği

Cons:

Yok

2026-10-30 • via Nuitee
F
Filomena • couple • au
10
2026-10-29 • via Nuitee
K
Kurt • couple • ch
8
OK
Pros:

Personal
Lage Stil Bett

Cons:

Badezimmer
Dusche unbrauchbar (kein Wasserdruck)

2026-10-28 • via Nuitee
E
Elisha • couple • us
9
2026-10-28 • via Nuitee
M
Mateovic • couple • rs
10
Veoma dobra lokacija hotela i osoblje hotela je veoma ljubazno .
Pros:

Osoblje je izuzetno ljubazno , hotel je veoma cist i nalazi se na odlicnoj lokaciji .Dorucak je bio raznovrstan i kvalitetan .

2026-10-28 • via Nuitee
A
Andreas • couple • no
10
2026-10-27 • via Nuitee
A
Abdulaziz • couple • kw
6
Pros:

قريب جداً من محطة القطار، الموظفين كانوا متعاونين جداً، وأحد موظفي الاستقبال فاق كل التوقعات طلبت مساعدته وحقق الذي أريده، وكذلك جميلة كانت بشوشة ومرحبة بشكل دائم

Cons:

الغرف جداً ضيقة، الحمام صغير جداً، والشاور بوكس صغير بطريقة غريبة، لم نستطع فتح الحقائب او التحرك بالغرفة براحة، المصعد صغير وبطيء، يجب ان يكون الشخص ذا وزن مثالي حتى يدخل مع حقائبه

2026-10-27 • via Nuitee
Y
YK • solo_traveller • jp
7
2026-10-27 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-10-27 • via Nuitee
H
Hümeyra • couple • ch
8
Es war sehr schönes zwei tagiges Aufenthalt, wir haben es genossen.
Pros:

Die Lage ist super, das Personal ist sehr freundlich und hilfsbereit. Das Zimmer sauber.

Cons:

Wir haben nichts negatives.

2026-10-26 • via Nuitee
S
Svava aldís • couple • is
8
2026-10-25 • via Nuitee
F
Franco • couple • it
9
Pros:

Lo staff cordiale, pronto e gentile.
Sinceramente al massimo di ciò che potevano fare

Cons:

Stanza piccola, mancanza di impianto d*aspirazione in bagno

2026-10-25 • via Nuitee
A
Ayjeren • extended_group • tm
10
Everything was absolutely wonderful! The staff were outstanding, incredibly attentive, friendly and helpful. Upon our ar
Pros:

The staff

Cons:

Nothing

2026-10-25 • via Nuitee