c-hotels Club

Hotels
C-Hotels
9.2 (1963 reviews)
Santa Caterina da Siena 11/R , Florence , it

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1963 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
F
Fausto solo_traveller it
10
Ottima la scelta di soggiornare presso il c-hotel club di Firenze.
Pros:

Posizione perfetta per visitare il centro cittá. Ottimo il collegamento a parcheggi scambiatori. Buon rapporto qualità/prezzo. Cortesia del personale.

Cons:

Bagno un po’ piccolo.

2026-06-12 via Nuitee
N
Neil couple ie
8
Lovely hotel in a great location
Pros:

Both ladies on the front desk were exceptional at their jobs. They kindly helped us organise our bus trip back to Pisa airport during the recent train strike.
Our room was lovely and very clean. The hotel is super close to the train station, we felt very safe walking around the area.
Thank you for helping to make our trip to Florence most pleasant!

2026-06-12 via Nuitee
J
Julia couple au
9
Perfect Florence accommodation
Pros:

This hotel exceeded our expectations. Perfect location near the train station, but not too noisy. Very friendly and helpful staff. The room was larger than we anticipated, clean, comfortable, with modern amenities. There was a lift to get our luggage up. We also got complimentary drinks and some pasta! Very good breakfast but you have to pay for it.

2026-06-11 via Nuitee
B
Bernardi couple it
10
Pros:

Posizione centralissima, arredamento mid century di gran gusto

2026-06-11 via Nuitee
G
George couple gb
9
Really solid base for a weekend of walking and exploring with super helpful and friendly staff
Pros:

The location and the staff were the highlight here. The bar was nice, but we didn't eat the breakfast so can't comment on that. Overall it was a really solid hotel choice for a short city break, it was very easy to walk everywhere, close to the train station and airport and the staff were super friendly.

Cons:

Nothing - It was a really solid base for a weekend of walking and exploring

2026-06-10 via Nuitee
G
Guangnan couple hk
10
2026-06-09 via Nuitee
J
jacques extended_group fr
8
Bon établissement proche du centre historique
Pros:

Emplacement proche du centre historique, literie parfaite, petit déjeuner bon et varié, ensemble du personnel très professionnel et agréable

Cons:

Chambres un peu bruyantes sur la rue ( rue proche de la gare) ( sirènes, camions poubelles ) . Demander chambres côté cour. Isolations entre notre salle de bain et celle de la chambre d’à côté quasi inexistante mais avec la porte de la salle de bains fermée, cela ne gêne pas
Climatisation bruyante avec cliquetis important ( maintenance à prévoir) au moment du redémarrage de celle-ci

2026-06-09 via Nuitee
H
Hugh couple us
8
2026-06-09 via Nuitee
A
Alejandro extended_group mx
10
Amazing place to stay!
Pros:

Wonderful stay! The service was exceptional, and everyone on the staff was warm, friendly, and attentive. The rooms were spacious, comfortable, and beautifully maintained. Breakfast was delicious each morning, and the welcome drink was a lovely touch that made us feel right at home. We thoroughly enjoyed our stay and will definitely be back!

2026-06-09 via Nuitee
T
Tatiana couple br
10
Muito bom
Pros:

Gostei de tudo, destaque para os colaboradores muito simpáticos e solícitos.

Cons:

Nada

2026-06-08 via Nuitee
D
Darren couple gb
10
2026-06-08 via Nuitee
T
Tracey couple us
10
Amazing stay
Pros:

Beautiful property, very clean, friendly staff, location was really great and easy to walk to everything we wanted to see and do and so many great food spots close by. Loved the late night bar area also.

Cons:

Loved everything about it!

2026-06-08 via Nuitee
M
MICHAEL solo_traveller us
10
Excellent hotel. I would definitely stay there again!
Pros:

The staff was very friendly and helpful.
Hotel was very nice and clean.

2026-06-07 via Nuitee
M
Mohammad Reza couple ca
8
2026-06-07 via Nuitee
L
Loredana couple it
8
Ottimo
Pros:

La gentilezza di tutto lo staff

2026-06-07 via Nuitee
E
Elvira extended_group gt
8
Personal amable y muy buena ubicación
Pros:

Personal muy amable, a la vuelta de la estación.

Cons:

Éramos 3 y tuvimos una cama doble y el sofá cama, el sofá cama un poco incómodo

2026-06-06 via Nuitee
J
Judy couple us
10
Pros:

Location was perfect for coming and going to train. Then walk to center with no luggage

2026-06-06 via Nuitee
M
Mark solo_traveller sg
8
2026-06-05 via Nuitee
T
Tomasz couple pl
9
2026-06-05 via Nuitee
P
Pérez Tejera couple uy
7
Correcta
Pros:

Estaba correcto

Cons:

Me ofrecieron pagar más a cambio de un Upgrade y la habitación que nos dieron era igual o inferior a la que había contratado.
La puerta del baño es de vidrio transparente y no cierra bien.

2026-06-04 via Nuitee