c-hotels Club

Hotels
•
C-Hotels
9.2 (2184 reviews)
Santa Caterina da Siena 11/R , Florence , it
+39 055 217707

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 2184 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
C
chia-wei • extended_group • tw
10
2026-08-15 • via Nuitee
S
Silvia • couple • es
10
2026-08-15 • via Nuitee
J
Jaime • family_with_children • es
7
Hotel urbano para estancias cortas. Cómodo si vas a la estación.Muy buen personal de recepción.
Pros:

Muy buen trato del personal de recepción, muy atentos y educados. Resolvieron bien un pro lema con una de las habitaciones.

Cons:

Instalaciones muy justas. Ubicación adecuada si quieres estar cerca de la estación de tren. A 10 minutos andando del centro.

2026-08-15 • via Nuitee
M
María Dolores • solo_traveller • es
10
Pros:

La ubicación y la habitación muy cómoda

Cons:

Nada

2026-08-15 • via Nuitee
M
Michael • family_with_children • ca
10
Convenient. Good breakfast. Friendly staff. Clean.
Pros:

Lose to train station.

2026-08-15 • via Nuitee
J
Jean-Mathieu • couple • fr
10
Au top
Pros:

L ambiance , la propreté, très bien situé, le personnel et bon petit déjeuner tout était très bien .

2026-08-15 • via Nuitee
V
Virginie • couple • fr
10
Pros:

Tout était parfait, le personnel est top ! L’emplacement se trouve environ à 15 minutes à pieds des sites d’intérêts. La chambre et la salle de bain sont propres et spacieuses. L’attention d’un paquet de pâte qui nous a très gentiment été offert dans la chambre. Je recommande !!

2026-08-14 • via Nuitee
D
Diana • couple • pt
6
Simpatia e disponibilidade dos funcionários nota 10, com o resto a decrescer pontuação.
Pros:

Hotel em zona central, bem próxima de tudo.
Funcionários da receção e pequeno-almoço muito simpáticos e solícitos.
Cama confortável.

Cons:

Zona circundante (nomeadamente da estação que fica a 100metros) aparentemente mal frequentada. Felizmente com muita vigilância policial que atua rapidamente, mas foi um choque à chegada. Não tivemos problemas, mas aconselho a estar mais vigilante quando na rua.
Hotel remodelado, com necessidade de melhoria do painel acústico, pois é fácil ouvir o barulho do corredor.
Quarto pequeno, no entanto o que chamou mais a atenção foi a cabine de duche extremamente apertada.
Elevador bastante pequeno.

2026-08-14 • via Nuitee
E
Emir • solo_traveller • tr
10
2026-08-14 • via Nuitee
Y
Yiping • solo_traveller • au
8
2026-08-13 • via Nuitee
M
michelina • solo_traveller • fr
8
Pros:

Nous avons changé d'hôtel durant la nuit suite à un problème d'odeur très désagréable. Le personnel était très réactif. Un employé nous a conduit à l'hôtel Joy dans une rue voisine puisque c'est un de leurs hôtels, et celui était très bien un personnel très agréable de l accueil au petit déjeuner sans oublier les femmes de ménage.

Cons:

Rien

2026-08-13 • via Nuitee
C
Chi-Lun • extended_group • tw
10
Pros:

大廳時尚，櫃檯親切，在酒吧使用免費迎賓飲料，相當舒適

2026-08-13 • via Nuitee
D
Danish • solo_traveller • ae
10
Pros:

The location was ideal literally few minutes walk from SMN Station with great connections.

Major cultural and historical attractions were at walking distance.

Cons:

Lifts need to be bigger

2026-08-13 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Wygodny hotel blisko dworca i centrum
Pros:

Lokalizacja bardzo blisko dworca kolejowego oraz centrum miasta. Śniadanie bardzo dobre. W hotelu dostępny jest kran z wodą pitną - gazowaną i niegazowaną. Klimatyzacja działa bardzo dobrze. Bardzo miła i pomocna obsługa hotelu.

Cons:

Bar jest otwarty na palarnię, dlatego można było wyczuć dym papierosowy. Powierzchnia pokoi jest dość niewielka. Poza tym wszystko jak najbardziej OK!

2026-08-13 • via Nuitee
P
Pere Joan • family_with_children • es
8
Molt bé
Pros:

Molt bé l’esmorzar.
Molt bé el personal del hotel.

Cons:

El bany massa petit.

2026-08-12 • via Nuitee
F
Fernandes • couple • br
9
2026-08-12 • via Nuitee
S
Sonia • extended_group • it
10
Pros:

Stanza pulita, staff molto accogliente, inoltre la colazione è stata di qualità.

2026-08-12 • via Nuitee
F
Ferry • solo_traveller • fr
10
2026-08-12 • via Nuitee
R
Raffaella • family_with_children • at
10
Sehr angenehm, tolle Lage und außerordentlich nettes Personal
Pros:

Frühstück war sehr gut und es gab sehr viel Auswahl. Personal war immer zuvorkommend und sehr nett!! Auch die Lage war Top!

Cons:

Es war alles in Ordnung

2026-08-12 • via Nuitee
B
Birgit • couple • at
7
Pros:

Sehr freundliches Personal, man muss aber ehrlich sein, das Hotel entspricht keinem 4 Sterne Hotel, ist schon in die Jahre gekommen

2026-08-12 • via Nuitee