c-hotels Club

Hotels
•
C-Hotels
9.2 (1936 reviews)
Santa Caterina da Siena 11/R , Florence , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1936 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
E
emiliano • solo_traveller • ar
10
Pros:

Lindo hotel, excelente ubicacion. Personal muy amable. Desayuno muy bueno. Totalmente recomendado

2026-05-23 • via Nuitee
S
Sara • couple • pt
10
Excelente
Pros:

Bem situado, de fácil acesso aos principais pontos turísticos.
Funcionários muito simpáticos e atenciosos.

2026-05-22 • via Nuitee
S
Shelley • solo_traveller • ca
8
Pros:

The charm and the staff

Cons:

Nothing really

2026-05-22 • via Nuitee
M
Mauro • couple • it
9
2026-05-22 • via Nuitee
B
Berk • couple • tr
3
2026-05-20 • via Nuitee
P
Pedro Henrique • couple • br
10
Funcionários super simpáticos que te ajudam a explorar Florença. O hotel fica muito bem localizado, podendo fazer tudo a
Pros:

Atendimento, limpeza do quarto, localizacao, estação de água

2026-05-20 • via Nuitee
S
SING RU • couple • tw
9
非常好，下次再來絕對會優先考慮再次入住！
Pros:

1. 飯店人員非常親切，無論是櫃檯接待人員或是餐廳服務人員，都很友善而且熱情，讓人感到安心。另外因為天氣冷我們有多要一床被子，櫃檯人員沒有拒絕（有些飯店會拒絕再提供一床棉被，只出借毛毯），而且很快就送到房間，非常貼心。
2.早餐有熱食（炒蛋、熱狗、培根、蔬菜）、數種麵包與點心、咖啡、牛奶、果汁、新鮮水果、麥片、果醬、起司、生菜，堅果等，西式早餐基本種類都有，而且不會過鹹，每樣都好吃😋 以早午餐來說相當划算，白天吃飽飽一餐就可以撐到晚上，推薦不想花太多心思探索早餐店的旅人直接訂購！
3.洗澡水很快就熱，根本100分！五月來佛羅倫斯日夜溫差大，晚上想洗個熱水澡不用等很久！
4.房間本身夠大，可以攤開兩個29吋行李箱；雙人床很大很舒服；房間窗簾夠遮光，睡得很好。
5.本次入住被安排靠近內側的房型，不臨街道所以很安靜，隔音效果不錯，但樓層板隔音還好，晚上會聽到樓上走路的聲音，早上也會聽到房門外工作人員或旅客的聲音，但整體而言的活動聲響不影響住宿品質。
6.房務人員每天都幫忙把房間整理的乾乾淨淨，外出後回到房間就覺得很舒服。
7.飯店地理位置根本100分，鄰近火車站、巴士站、公車站，而且旁邊就有自助洗衣店與超市，生活機能很好，距離主要觀光景點也很近，省去通勤與治安問題的煩惱，價格反應在地點上很划算。
8.飯店有給水站服務，可以自己帶瓶子裝水，很貼心？昂。
9.整體佈置溫馨優雅，跟網站照片沒什麼差別，是一間入住讓人心情愉悅的飯店。
10.入住時有提供迎賓飲料，離開時有致贈小禮物，讓人感到賓至如歸！

Cons:

1.吹風機看起來不佳（不過我自己有帶，所以都用自己的）
2.電視雖然很大但不能連結網路串流平台。
3.臥房內沒有放衛生紙（只有在廁所內的捲筒衛生紙）
4.冰箱不冷，所以我們買的優格放到壞掉

2026-05-18 • via Nuitee
T
Tania • couple • br
10
2026-05-18 • via Nuitee
Z
Zhen • extended_group • cn
10
Pros:

地理位置佳 周边也非常方便。酒店性价比极高。这里的服务非常专业 你有任何要求 他们都会第一时间尽力给你解决 对于游客来说 真的很贴心。早餐丰富 房间布置很有品味 关键是卫生间干湿分离 大赞一个。

2026-05-18 • via Nuitee
P
Paul Bjarte • couple • no
9
2026-05-18 • via Nuitee
L
lieve • couple • be
9
helemaal oké voor stadshotel
Pros:

groot en heel goed bed, vriendelijkheid onthaal, hulpvaardig, ontbijt heel goed, akoestiek kamers top, tof gerenoveerd

Cons:

kleine badkamer, met kleine douche en akoestiek in de badkamer

2026-05-17 • via Nuitee
H
Hanna • solo_traveller • de
9
2026-05-16 • via Nuitee
L
Lesley • couple • gb
10
Excellent
Pros:

The staff were the best. So helpful with absolutely everything.

Cons:

The shower was too small.

2026-05-16 • via Nuitee
Ömer • couple • tr
9
Pros:

The location was quite good but it can be a bit noisy during the night. I think it is probably a safe area but one should watch out during the night. Other than that it was super easy to reach the central station and tram that's going to the airport.

2026-05-15 • via Nuitee
D
David • couple • us
9
Pros:

Friendly staff, clean good location to train. Nick and Nico were great!

2026-05-15 • via Nuitee
J
Jörg • solo_traveller • de
10
2026-05-15 • via Nuitee
ÁNGEL • solo_traveller • es
10
Pros:

El personal fue muy amable, además nos dieron una habitación superior a la que habíamos contratado

Cons:

Quizá el desayuno podría ser mejor, pero no estaba mal. La ducha un poco pequeña.

2026-05-15 • via Nuitee
J
James • couple • us
9
Convenient base to explore Florence
Pros:

The location close to the train station made this hotel a convenient base to explore Florence. The staff was exceptional - welcoming, always available, and quick to respond to questions and requests. The room was large, clean and quiet, and the bed was comfortable.

2026-05-14 • via Nuitee
H
HONOKA • couple • jp
9
電車移動の人にはおすすめです！
Pros:

駅前なのでスーツケース持っての移動時に便利だった
スタッフの対応も良かった
部屋がスタイリッシュで広かった

Cons:

ヨーロッパならではかもだが、シャンプーボディーソープが同じで1つだった

2026-05-14 • via Nuitee
C
Clovis • solo_traveller • br
7
Pros:

Localização, perto do centro histórico, restaurantes, dá pra fazer td a pé
Nos deram café da manhã de cortesia e mimos na entrada e na saída

Cons:

Elevador pequeno e instável.

2026-05-13 • via Nuitee