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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Public transport tickets
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Kid-friendly buffet
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Wine/champagne
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Fruits
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Central Location and Convenience
Located in central Frankfurt, Mercure Hotel Kaiserhof City Center is just steps away from the main train station and underground, offering guests convenience and easy access to the city's attractions.
Comfortable Rooms with Modern Amenities
The hotel's modern rooms are equipped with satellite TV, Wi-Fi, and a work desk, ensuring a comfortable stay for guests whether they are traveling for business or leisure.
Proximity to Attractions and Events
With its close proximity to the Frankfurt Messe Trade Fair and the Museumsufer, guests at Mercure Hotel Kaiserhof can easily explore the city's cultural and business hubs.
Experience the perfect blend of comfort and convenience at Mercure Hotel Kaiserhof City Center - book your stay now for an unforgettable Frankfurt experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Bien ubicado. Buen aire acondicionado. Limpio.
Habitación pequeña.
Zone comuni molto belle
Camera da letto abbastanza grande e accessoriata
Il bagno in generale: c’era un cattivo odore persistente e dalla doccia usciva pochissima acqua.
Good location, just right access the road from the main station. The room is big and beds are comfy!
A little bit pricey!
Localizacao perto do terminal principal de trem e metro e do centro financeiro. Café da manhã muito bom. Quarto espaçoso. Tem frigobar, o que ajuda bem.
A rua e a região tem morador de rua, usuários de drogas e bêbados, principalmente a noite. Nao atrapalha o dia a dia, mas traz preocupação com a segurança.
Τίποτα
Δεν είχαν κλιματισμό διότι ήταν χαλασμένο μας είπαν ζήτησα άλλο δωμάτιο ήταν όλα χαλασμένα μας πρότειναν δωρεάν πρωινό καί ζήτησα επιστροφή καί ακύρωση καί τότε στείλανε τεχνικό καί το διόρθωσε
Locsion
J'ai tout aimé dans cet hotel. Il est calme de l'intérieur et tres mouvementé à l'extérieur. L'Hotel a un bon emplacement et le service est tres bien. Je vous suggere d'améliorer la salle de sport.
La salle de sport
Key cards always worked.
With just a five-minute walk, one can arrive at the nicer part of town.
The first night, I requested a room change or a solution to my problem. The night receptionist was of no help and a little abrupt toward the end of our discussion. He stopped greeting me altogether during the rest of my 7-day stay.
The room was supposed to be 25 meters squared as advertised on booking.com. It either wasn’t or felt cramped because of decor or color choices.
Très bel hotel chambres confortables et bien situé très bon séjour.
Un grand merci à Hicham pour ses précieux conseil pour visiter Francfort le soir en famille ainsi qu'à toute l'équipe de réception pour son excellent accueil .PS :j'ai vraiment apprécié de pouvoir échanger en Français :)
L'accès au parking dans un quartier assez particulier ..............!!!!!
Location
Comfortable
Breakfasts(Taste was good but variety is not)
Coffee machine was good
Terrible free WIFI (Keep losing connection and low speed 3 Mbps)
My sheet has stain on it even after cleaning
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