Hampton Inn - Houston/Brookhollow

Hotels
•
Hampton Inn
8.4 (309 reviews)
12909 Northwest Freeway , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Noisy environment
Limited breakfast options
Lack of some amenities

Categories

Cleanliness
8.24
Mixed reviews; generally clean, but mentioned issues like hairs in the tub.
Service
9.21
Positive sentiment around staff being nice and helpful.
Location
8.75
Good location for dining and shopping, but some concerns about noise and walkability.
Room Quality
8.2
Some comments indicated rooms felt older and smaller.
Amenities
7.73
Missing amenities such as microwave and ice machine issues were noted.
Value for Money
8.69
Good price for the stay; was reliable for the purpose.
Food and Beverage
7.74
Breakfast choices were limited; could be improved.
Overall Experience
8.61
General satisfaction with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:16

Property Description

Convenient Location
Located directly off Highway 290, the Hampton Inn Houston/Brookhollow offers easy access to downtown Houston and major attractions like the Galleria Shopping Center and Minute Maid Park.

Modern Amenities
Guests can enjoy comfortable accommodations with wireless internet access, along with a free daily hot breakfast. The hotel also features an on-site fitness center and an outdoor swimming pool for relaxation.

Friendly Service
Experience thoughtful amenities and friendly service throughout your stay at the Houston/Brookhollow Hampton Inn. Book now for a memorable and convenient stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 309 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
M
Monika • family_with_children • us
10
2026-05-29 • via Nuitee
R
Richard • couple • us
9
2026-05-28 • via Nuitee
M
Mariana • solo_traveller • ar
10
Pros:

La habitacion era muy espaciosa y las camas muy comodas.

Cons:

Poca variedad en el desayuno pero estaba muy rico.

2026-05-26 • via Nuitee
G
Gauci • solo_traveller • mt
7
Pros:

Gym

Cons:

Room carpet needs to be cleaned well

2026-05-22 • via Nuitee
L
lisa • family_with_children • us
6
Met our needs
Pros:

Clean

Cons:

Bad WiFi, a dive to the restaurants we wanted to try and from the airport, Houston is a big area!

2026-05-21 • via Nuitee
G
German • solo_traveller • co
8
Good Alternative
Pros:

Good quality/price. Good amenities and breakfast. Good location, relatively close to many areas within 10-15min drive.

2026-05-20 • via Nuitee
F
F • solo_traveller • us
10
Pros:

We had a minor maintenance hiccup during our stay , but the management handled it incredibly professionally . They took full accountability and ensured we left happy . Excellent service recovery, thank you Malak.

2026-05-19 • via Nuitee
R
Ryan • couple • us
7
2026-05-18 • via Nuitee
J
Jason • couple • us
8
2026-05-14 • via Nuitee
B
Bruny • solo_traveller • us
10
Pros:

It was a great stay! Super clean, beds were comfortable, staff was friendly and eager to meet needs, I enjoyed and appreciated the warm cookies and coffee available at check in.

Cons:

N/a

2026-05-13 • via Nuitee
P
Prinzbilla • couple • de
7
2026-05-10 • via Nuitee
R
Raven • family_with_children • us
10
2026-05-07 • via Nuitee
P
Partridge • solo_traveller • us
9
Pros:

Malak went above and beyond to make us feel comfortable

2026-05-05 • via Nuitee
N
Nguyen • family_with_children • us
10
2026-04-21 • via Nuitee
A
Alston • couple • us
10
2026-04-18 • via Nuitee
A
Ana • extended_group • us
6
Not too bad
Pros:

Location

Cons:

Need upgrade

2026-04-07 • via Nuitee
O
Ortiz • extended_group • us
6
Pros:

Place was clean , employees were nice and helpful

Cons:

Smelled like weed and cigarettes

2026-03-30 • via Nuitee
J
Jason • couple • us
1
2026-03-28 • via Nuitee
J
Jeremy • family_with_children • us
8
Pros:

N/A

Cons:

N/A

2026-03-27 • via Nuitee
J
Jason • couple • us
10
2026-03-26 • via Nuitee