Avani Cancun Airport

Hotels
•
Avani Hotels & Resorts
8.4 (982 reviews)
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22 , Cancún , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Good shuttle service
Cons:
Issues with food quality
Minor cleanliness concerns
Value compared to other hotels

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues such as odors in rooms.
Service
9.2
Multiple reviews highlighted friendly and helpful staff.
Location
9.24
Conveniently located close to the airport, with easy access.
Room Quality
8.19
Generally positive comments, but some reported cleanliness issues.
Amenities
8.72
Free shuttle service and good breakfast, though limited hours.
Value for Money
7.68
Concerns raised about overpriced food and value compared to nearby hotels.
Food and Beverage
7.23
Negative feedback on food quality and high prices.
Overall Experience
8.7
Overall positive experiences reported with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind in Style: Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy.

Delightful Dining Experience: Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests.

Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 540 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

An airport shuttle service is available for free upon request from 05:00 until 22:00. "Shuttle service must be booked in advance, prior to your arrival, subject to availability and scheduled times."
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AER

Location

Guest Reviews

8.4
Based on 982 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.7
P
Pauline • couple • fr
10
Nuit parfaite pour notre arrivée tardive à Cancún, localisation proche aéroport parfaite
Pros:

Très bonne literie, petit-déjeuner copieux, localisation idéale

2026-11-04 • via Nuitee
C
Celina • couple • nl
10
Fijn
Pros:

Wij verbleven hier een nacht na onze vlucht. Het is een mooi, modern hotel met mooie decoratie. We kregen vanwege onze huwelijksreis een upgrade naar de mooiste kamer van het hotel, wat we super attant vonden! Het ontbijt is zeer uitgebreid en lekker. Het personeel is ontzettend vriendelijk.

2026-11-03 • via Nuitee
J
JACQUELINE • extended_group • mx
10
grata experiencia
Pros:

la ubicacion es muy buena, el servicio de transportación igual

Cons:

todo estuvo muy bien

2026-11-03 • via Nuitee
J
Juan Pablo • family_with_children • gt
10
2026-11-02 • via Nuitee
C
Cees • couple • nl
8
Prima locatie en mooi hotel.
Pros:

Prima locatie na vliegreis om mee te starten.

Cons:

Niets

2026-11-01 • via Nuitee
A
Alejandro • family_with_children • mx
1
Pros:

No face cloths, no hot water, room service horrible, had no extra pillows, the reception area confused upon my arrival

Cons:

No hot water, no face cloths, no garbage bags, room service horrible

2026-10-31 • via Nuitee
C
Carlos Alejandro • couple • mx
7
2026-10-30 • via Nuitee
P
Pierre-Philippe • couple • fr
10
2026-10-28 • via Nuitee
M
Mobin • couple • gb
9
Great comfortable stay.
2026-10-27 • via Nuitee
M
Miriam • extended_group • nl
7
Voor een nachtje voor vertrek of aankomst een prima hotel
Pros:

.ruime kamer, mooie badkamer. Goed ontbijt

Cons:

Transfer busje kon ons niet meer oppikken om 21.35 uur. Helaas. Bij aankomst was er lekkage in de centrale hal. Al het water was afgesloten. Dus konden na een lange vlucht niet douchen, geen toilet doorspoelen. We kregen 2 flessen water. Geen drankje of compensatie ofzo.

2026-10-25 • via Nuitee
I
Ingrid Friedli • family_with_children • ch
9
2026-10-23 • via Nuitee
M
Marie • family_with_children • fr
10
Toujours bon hôtel a Cancun
Pros:

Cest la 2eme fois que nous venons dans cet hôtel! Cest toujours parfait. Les chambres sont confortables, calme. Le petit déjeuner est très bien, la piscine aussi et le personnel serviable et accueillant.

2026-10-22 • via Nuitee
D
Delphine • family_with_children • fr
10
Pros:

Très bel hôtel, à proximité de l’aéroport. À peine 10 minutes.

2026-10-20 • via Nuitee
V
Valentina • couple • be
8
Pros:

Proximity to the airport, comfortable room

2026-10-19 • via Nuitee
G
Gerardo • solo_traveller • cl
10
2026-10-16 • via Nuitee
F
Frederique • couple • fr
9
Pros:

Location near the airport, nice big room, plenty of options for breakfast

2026-10-10 • via Nuitee
E
Erik • solo_traveller • es
9
2026-10-07 • via Nuitee
R
Ramirez Hernandez • solo_traveller • mx
10
2026-09-17 • via Nuitee
I
Isabelle • couple • fr
9
Confort
Pros:

La grande propreté et le confort.

Cons:

Ras

2026-09-15 • via Nuitee
C
catherine • family_with_children • it
8
2026-09-13 • via Nuitee