Avani Cancun Airport

Hotels
•
Avani Hotels & Resorts
8.4 (982 reviews)
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22 , Cancún , MX
+52 998 881 1200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Good shuttle service
Cons:
Issues with food quality
Minor cleanliness concerns
Value compared to other hotels

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues such as odors in rooms.
Service
9.2
Multiple reviews highlighted friendly and helpful staff.
Location
9.24
Conveniently located close to the airport, with easy access.
Room Quality
8.19
Generally positive comments, but some reported cleanliness issues.
Amenities
8.72
Free shuttle service and good breakfast, though limited hours.
Value for Money
7.68
Concerns raised about overpriced food and value compared to nearby hotels.
Food and Beverage
7.23
Negative feedback on food quality and high prices.
Overall Experience
8.7
Overall positive experiences reported with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind in Style: Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy.

Delightful Dining Experience: Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests.

Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 540 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

An airport shuttle service is available for free upon request from 05:00 until 22:00. "Shuttle service must be booked in advance, prior to your arrival, subject to availability and scheduled times."
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AER

Location

Guest Reviews

8.4
Based on 982 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.7
R
Ramirez Hernandez • solo_traveller • mx
10
2026-09-17 • via Nuitee
I
Isabelle • couple • fr
9
Confort
Pros:

La grande propreté et le confort.

Cons:

Ras

2026-09-15 • via Nuitee
C
catherine • family_with_children • it
8
2026-09-13 • via Nuitee
A
Andoni Nesty • extended_group • mx
10
Pros:

Excelentes instalaciones y atención por parte del personal

2026-09-12 • via Nuitee
F
Fanny • couple • fr
10
Excellent
Pros:

Un personnel compétent et à l’écoute.
Un hôtel neuf qui permet de bénéficier d’excellentes infrastructures.
La navette gratuite pr rejoindre l’aéroport est un réel plus

Cons:

Rien

2026-09-01 • via Nuitee
L
Laura Jane • couple • us
3
Pros:

The staff were so welcoming, and the pool at night was lovely.

Cons:

The entire place smelled like horrible air freshener!

2026-08-25 • via Nuitee
C
Cristian Manuel • solo_traveller • cl
10
Muy Bueno
Pros:

Limpieza e instalaciones

Cons:

Ubicacion y ruido muy temprano

2026-08-22 • via Nuitee
P
Paulina Gamboa Aramoni • solo_traveller • mx
1
Pros:

El recepcionista no nos quiso apoyar en guardar unas inyecciones de insulina. Tenía mala actitud y le tuvimos que suplicar que mos ayudara. El transporte que lleva el aeropuerto se le poncho la llanta y nos dejaron tirados con las maletas en la carretera y tuvimos que irnos caminando. No les importo dejarnos tirados ahí.

Cons:

El recepcionista no nos quiso apoyar en guardar unas inyecciones de insulina. Tenía mala actitud y le tuvimos que suplicar que mos ayudara. El transporte que lleva el aeropuerto se le poncho la llanta y nos dejaron tirados con las maletas en la carretera y tuvimos que irnos caminando. No les importo dejarnos tirados ahí.

2026-08-22 • via Nuitee
A
Alexander • family_with_children • do
9
2026-08-18 • via Nuitee
A
Alexander • family_with_children • do
9
Pros:

Instalaciones nuevas y buena limpieza

2026-08-18 • via Nuitee
J
Julien • extended_group • fr
8
2026-08-17 • via Nuitee
A
Annalisa • couple • it
9
Ottimo per una notte di passaggio
Pros:

Ottimo, posizione perfetta vicina all’aeroporto in una zona tranquilla. Pulito, stanze ampie e letto grande

Cons:

Colazione non inclusa e costo elevato

2026-08-17 • via Nuitee
R
Rovette • solo_traveller • fr
8
Très bonne hôtel proche de l’aéroport et outlet
Pros:

Le petit déjeuner large choix et possibilité de personnalisation
La navette aéroport
Modernité de la décoration de l’hôtel hall, restaurant et chambre

Cons:

Le trou dans le drap de l’un des lits de la chambre

2026-08-14 • via Nuitee
F
Falconi • couple • it
10
2026-08-10 • via Nuitee
B
Blanca Irene • solo_traveller • mx
10
Pros:

Ubicación y traslado en cortesia al aeropuerto

2026-08-09 • via Nuitee
S
shay • couple • il
8
2026-08-07 • via Nuitee
T
T • family_with_children • be
5
Niet voor herhaling vatbaar
Pros:

geen ontbijt genomen; mooi gebouw, knap onthaal en bar

Cons:

1 overnachting, toevallig per uitzondering geen water die avond/nacht vanaf 22u30 tot 5u 's morgens. Wij vertrokken 's ochtend om 4u30 al. Hotel ruikt muf, schimmelgeur, ondanks het er heel recent uitziet. Bedlakens voelden ook heel wak aan. 1 mini flesje water voor 2 personen 1 capsule koffie voor 2 personen, dit vonden we heel karig. Personeel aan receptie was wel vriendelijk.

2026-08-06 • via Nuitee
S
Sandra • family_with_children • us
8
Estancia corta
Pros:

Solo llegamos ya muy tarde a dormir, no probamos ningún alimento ya que salimos temprano a otro alojamiento cerca de ahí, solo compré agua que me pareció demasiado cara. El lugar está limpio.

Cons:

El precio del agua y el empleado del front desk estaba de mal humor , tal ves porque llegamos casi a media noche

2026-08-06 • via Nuitee
V
Véronique • solo_traveller • ca
10
Valeur sûre, chambres spacieuses et luxe.
Pros:

Chambre spacieuse, tout est parfait ! En prime, un tapis de yoga. Namaste.

Cons:

Rien.

2026-08-05 • via Nuitee
M
Maxence • solo_traveller • fr
9
2026-08-03 • via Nuitee