Holiday Inn Express Nashville-Downtown - Broadway by IHG

Hotels
•
Holiday Inn Express
8.2 (1786 reviews)
920 Broadway , Nashville , US
+1 615-244-0150

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location - walkable to Broadway and attractions
Clean rooms and public areas
Good/excellent breakfast and 24/7 coffee/tea availability
Helpful and friendly staff (multiple mentions, including named staff Logan)
Convenient for nightlife yet set back enough to avoid the worst noise
Cons:
High parking/valet fees and lack of cheaper parking options
Noisy AC units and some rooms with carpet mildew/damp issues
Small pool and limited amenity expectations for size of property
Occasional curt/unhappy desk staff reported
Ice machine not available on all floors

Categories

Cleanliness
8
Generally praised as very clean in multiple reviews, but a few reports of carpet mildew and an AC leak that required drying lowered this slightly.
Service
8.4
Many mentions of helpful and kind staff (including named staff like Logan and friendly breakfast/night staff); a few reports of front desk staff appearing curt reduced the score slightly.
Location
9
Consistently described as excellent — walking distance to Broadway and attractions, close but far enough from the loudest areas; repeatedly called ideal or very convenient.
Room Quality
7.6
Rooms described as comfortable and up to standard by many, but issues with noisy AC, fluctuating temperatures and occasional damp/mildew odors lowered this rating.
Amenities
7.8
Breakfast offerings and 24/7 coffee/tea noted positively, gym mentioned; however small pool, limited ice machine access on some floors and parking constraints weakened amenities perception.
Value for Money
7
Repeated complaints about costly parking/valet and that parking should be included, plus perception of high overall cost near Broadway reduced value perception.
Food and Beverage
8.8
Breakfast frequently called great or excellent and available, though a few found it only 'ok' and one mentioned weak coffee; overall generally positive.
Overall Experience
9
Majority of reviews describe a good, clean and convenient stay with friendly staff and great location; parking costs and a few room/AC issues tempered but did not outweigh positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Amenities and Convenient Features

Surrounded by popular Nashville attractions like the Country Music Hall of Fame, Holiday Inn Express Nashville-Downtown Conference Center offers a comfortable stay with modern in-room amenities. Start your day with a complimentary breakfast and enjoy in-room conveniences like a flat-screen TV, coffee machine, microwave, and refrigerator.

Fitness and Leisure Options

Stay active during your stay by visiting the 24-hour fitness center or taking a refreshing dip in the outdoor pool. Free WiFi access ensures you stay connected throughout your visit.

Prime Location

Located steps away from the Hard Rock Cafe, State Capitol, and Frist Center, our hotel provides easy access to top Nashville sites. Book your stay now and experience the best of Nashville at Holiday Inn Express Nashville-Downtown Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1786 reviews
Cleanliness: 8
Service: 8.4
Location: 9
Room Quality: 7.6
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 9
J
jordan • extended_group • us
10
2026-10-29 • via Nuitee
J
Juliano • extended_group • br
8
Overall it was a good stay.
Pros:

Location is very good.

Cons:

Breakfast is ok, could be better.

2026-10-28 • via Nuitee
H
Heather • family_with_children • us
4
2026-10-24 • via Nuitee
C
Charles • couple • us
10
2026-10-19 • via Nuitee
E
Eric • solo_traveller • us
10
2026-10-17 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-10-12 • via Nuitee
J
Joseph • couple • us
8
Pros:

The location was good, just far enough from the busy areas at night but close enough to walk.

Cons:

The ac was loud and room temp was hot and cold.

2026-10-11 • via Nuitee
C
Carol • extended_group • us
10
2026-10-09 • via Nuitee
B
Bradford • extended_group • us
5
Pros:

Breakfast was great

Cons:

The cost for parking should have been included with the price of the room. That was too much

2026-10-08 • via Nuitee
T
Tania • solo_traveller • il
6
Pros:

צוות המלון נהדר, החדרים והמרחבים נקיים מאוד, המיקום נוח להכול

Cons:

לא לקחת ארוחת בוקר פשוט אין שם כלום אפילו לא ירק קטן אחד

2026-09-18 • via Nuitee
A
ANNA • solo_traveller • pl
9
Pobyt Rodziny
Pros:

Przyjemny i czysty hotel, obsluga miła i pomocna, śniadania bardzo dobre. Lokalizacja idealna - 5 minut spacerem do Broadway :)

Cons:

Bardzo drogi parking.

2026-09-18 • via Nuitee
B
Bambi • solo_traveller • us
8
2026-09-18 • via Nuitee
R
Rebecca • couple • us
6
Nashville is clean and safe! Check hotels for parking before staying because it can cost a lot.
Pros:

Place was nice, room was nice and clean! Being on Broadway was excellent, close to night life, etc.!

Cons:

People at desk weren't too happy. Acted like we were bothering them. Parking wasn't available. We had to pay Valet for the whole time we were there, or park in an unsecured parking and just as expensive as Valet. We didn't get the bill yet to see, but it was $60 per day for a small vehicle, and we had a truck Ram 1500, so it was either $70 to $75.00 per day. That is very expensive when the cost for a room is already expensive to try and stay close to the downtown Broadway. Which I may add was still a walk going downhill to. It was tough going up the hill to the room. Next time, we will stay at another hotel down the hill near Broadway night life, and where they offer parking for their customers. Oh, pool is very small for the big place. A young lady we met in hallway said the same for a nice big place like that. She said, "I would have thought they would have had a bar and a big pool." I agree!

2026-09-12 • via Nuitee
A
Ashlea • couple • ca
10
2026-09-09 • via Nuitee
H
Heidi • couple • au
10
2026-09-09 • via Nuitee
A
Anemone • family_with_children • us
10
This is how a hotel should be
Pros:

Clean, shiny, front desk very nice lady (night shift, we checked after midnight) , morning breakfast staff are all very kind and respectful.

Cons:

Nothing

2026-09-06 • via Nuitee
D
Darrell • family_with_children • us
6
Not going back
Pros:

Close to Broadway street

Cons:

Ice machines on even number floors wasn't informed of this before we were checked in. Could here people talking in next room. Coffee was medium roast very weak.

2026-09-05 • via Nuitee
M
michelle • couple • gb
8
2026-09-03 • via Nuitee
J
Jose Antonio • family_with_children • es
9
Localización inmejorable
Pros:

La localización es muy buena, muy cerca de las principales atracciones, pero suficientemente lejos como para no sufrir el ruido y la animación que hay más cerca del río. La habitación fue cómoda y el desayuno bueno.

Cons:

El vallet parking me pareció algo caro. El hotel no ofrece otro servicio de parking más económico.

2026-09-01 • via Nuitee
C
Chris • solo_traveller • us
10
Nashville stay
Pros:

Very nice and beautiful hotel a perfect location

Cons:

Nothing

2026-08-31 • via Nuitee