Hotel Zoe Fisherman's Wharf

Hotels
8.6 (1853 reviews)
425 North Point Street , San Francisco , us
+1 415-561-1100

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptionally friendly staff
Great location near attractions
Cons:
Small room size
Limited amenities

Categories

Cleanliness
8.9
Rooms were noted as clean, enhancing our safe and comfortable stay.
Service
9.4
Staff members, especially Jose and Arnold, were frequently highlighted for their exceptional service.
Location
9.4
The hotel is conveniently located near pier39 and other attractions, which guests appreciated.
Room Quality
8.4
Some guests found the rooms to be small and basic, but generally clean.
Amenities
7.4
Limited amenities mentioned, with some guests desiring more features.
Value for Money
7.9
While the location justified the cost for many, some felt ripped off with pricing inconsistencies.
Food and Beverage
8.4
Basic options were available, but not much detail provided in reviews.
Overall Experience
9
Overall, guests had a very positive experience, highlighted by warm staff and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:12

Property Description

Italian Dining Experience

Indulge in authentic Italian cuisine at Pescatore, our on-site restaurant, offering a delightful mix of fresh seafood and Italian favorites.

Modern Amenities

Relax in contemporary rooms adorned with red accents and equipped with a flat-screen cable TV, free WiFi, and an iPod dock. Enjoy the convenience of room service, a safe, work desk, and a refrigerator.

Convenient Location

Located just 2 blocks from San Francisco's waterfront, Hotel Zoe San Francisco is a stone's throw away from popular attractions like Ripley's Believe It or Not and Alcatraz Cruises.

Experience the perfect blend of comfort and convenience - book your stay at Hotel Zoe San Francisco today!

Important information:

There is an increased parking charge for larger vehicles, trucks and SUVs.

The daily amenity fee includes:

-$15 Sunset Credit at Pescatore restaurant for evening dining (restrictions may apply for corporate, group rates, and special packages)
-Complimentary freshly brewed coffee and tea to-go available daily from 6:30 AM – 10:00 AM
-1-hour complimentary electric bicycle rentals, based on availability
-Daily s’mores service in the lobby from 5:00 PM – 7:00 PM
-15% off Aquarium of the Bay admission at Pier 39 (inquire at the front desk for QR code card)
-Morning newspapers available in the lobby Monday – Saturday
-Complimentary WiFi with unlimited device usage
-Board games available around the fireplace

When you check in to the hotel, we will authorize the full room and tax amount, plus an additional amount for incidental charges. These authorizations are released by your financial institution after check-out timing depending on your bank’s processing policies.




•
• 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains.

When you check in to the hotel, we will hold the full room and tax total, plus $100 for honor bar and restaurant charges. These charges will be released from your account within 5 days after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1853 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 9
A
alisa • family_with_children • th
1
Pros:

Nothing. i didnt like it. Very disappointed

Cons:

The room was too old and dirty. It smell stinky. Shared toilet and bathroom. And i felt not safe. So decided not to stay and find the new hotel instead.

2026-07-25 • via Nuitee
N
Nathalia • family_with_children • br
10
Pros:

Localização excelente! Perto de um café da manhã (Hollywood Café) incrível, na frente de uma parada de ônibus e próximo à linha F. Dá para ir a pé para o píer 39. Água para encher garrafas e gelo gratuito no hotel em todos os andares. Smores oferecidos para os hóspedes no fim do dia. Maravilhoso!

2026-07-24 • via Nuitee
K
Kelvin • solo_traveller • us
9
2026-07-24 • via Nuitee
H
HUI WEN • family_with_children • tw
10
Pros:

雖然有冰箱的小狀況，帳務處理的小狀況，但都在很短的時間回覆處理

2026-07-24 • via Nuitee
I
Isabell • family_with_children • li
7
2026-07-23 • via Nuitee
V
Venus • couple • au
10
2026-07-23 • via Nuitee
D
DanielaGW • extended_group • pa
10
Pros:

The location was perfect, the rooms and bathroom super compfy and clean, great spot!

2026-07-23 • via Nuitee
I
Itay • solo_traveller • il
9
2026-07-23 • via Nuitee
I
Inbar • couple • il
8
2026-07-22 • via Nuitee
G
Griffiths • family_with_children • gb
6
Pros:

Smores over the firepits
Good location for fisherman’s wharf.

2026-07-22 • via Nuitee
B
Barbara • solo_traveller • us
4
I won’t be staying there again.
Pros:

Close to where we wanted to go

Cons:

There wasn’t separate lights from the bath and sink area. With several people it made it impossible to use the facility without turn the light on and waking others up. Also for the price it payed someone could have helped with our luggage?

2026-07-22 • via Nuitee
R
Rebecca • family_with_children • gb
8
2026-07-21 • via Nuitee
N
Natalie • couple • us
10
2026-07-21 • via Nuitee
N
norberto • solo_traveller • ar
8
Llegamos a las 9.00 de la mañana , la habitación estaba disponible , pero igual nos cobraron 75 usd de pre check in
2026-07-20 • via Nuitee
A
Alejandra & David • solo_traveller • us
8
2026-07-20 • via Nuitee
J
Jessica A1 • solo_traveller • us
8
Pros:

Loved the location! It was within perfect walking distance of the wharf and pier. The room was very nice and clean, and the bed was super comfy.

Cons:

The only issue we had with the room was the window covering. We weren't able to pull down the solid curtain/blind for privacy or to darken the room. There was a light, mesh-like shade, but it still felt a little awkward since it didn't provide much privacy or block out the light.

2026-07-19 • via Nuitee
J
Jingjing • solo_traveller • us
8
Overall, my stay was comfortable
Pros:

Staffs are friendly and efficient.

Cons:

I hope the hotel room provides with coffee machine, and cups at bathroom.

2026-07-19 • via Nuitee
W
William • solo_traveller • us
10
I loved this hotel. This was my second stay here.
Pros:

No breakfast at the hotel. There are so many places at the Wharf to picked from.

Cons:

No complain here.

2026-07-19 • via Nuitee
G
Gerald • couple • us
8
2026-07-19 • via Nuitee
W
williamtW9694UC • Solo travel
10
Great vacation
Pros:

Hotel Zoe is my favorite hotel in Fisherman Wharf. It’s clean, bed was super comfortable and the staff is very friendly. Azriel the doorman was so friendly and polite. Just a great experience at Hotel Zoe. This was my 2nd time staying here. I will definitely be staying here again when I come to SF.

2026-07-18 • via Tripadvisor