Romer Hell's Kitchen

Hotels
9 (5104 reviews)
851 8th Avenue , New York , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 5104 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Maria solo_traveller nl
10
2026-07-04 via Nuitee
T
Tomislav extended_group hr
9
2026-07-04 via Nuitee
M
Marta solo_traveller cz
9
Great stay in nice hotel
Pros:

The location, close to subway line C and E, Times square and Central park.
The possibility to refill water for free
The room size - very large comparing other properties nearby
Left-luggage room

Cons:

The cleanliness of the room was very poor, we found a lot of hair in the bathtub and on the floor on the first day, forgotten sock from previous guest in the room, the shower gel was empty and the daily cleaning during the stay wasn't sufficient too. The carpet wasn't vacuumed very often and the facial small towels were taken away and not changed with the new ones.
The tea/coffee making facility would be fine to have in the room

2026-07-04 via Nuitee
S
Soro couple ca
9
Lovely - just the smell was the issue.
Pros:

Friendly staff, good sized room.

Cons:

There was a moldy/old water pipe smell to the room

2026-07-04 via Nuitee
C
Christian extended_group it
10
2026-07-04 via Nuitee
F
foodieking solo_traveller pl
10
2026-07-04 via Nuitee
K
Kateryna couple ca
10
2026-07-03 via Nuitee
A
Ahmet Ersin extended_group tr
7
Pros:

Konum birçok ziyaret lokasyonuna çok yakın

Cons:

NY şehrinin daha temiz olmasını beklerdim. Bu tesisle ilgili bir sorun değil, lokasyonun temiz olmaması biraz sıkıntı.

2026-07-03 via Nuitee
S
shevaun couple us
9
Pros:

Convenient location for shows and metro. Priced well.

Cons:

Need a bar and better food throughout the day

2026-07-03 via Nuitee
E
Emily solo_traveller au
10
2026-07-03 via Nuitee
A
Anielle family_with_children br
10
Pros:

Decoração linda, quarto agradável, tamanho ótimo.

Cons:

Banheiro um pouco pequeno, porém serviu muito bem.

2026-07-02 via Nuitee
J
John solo_traveller us
10
A+ Accommodations
Pros:

Centrally located & clean. Comfortable room & professional staff.

Cons:

The bed frames are bigger than the beds, so watch your shins. My wife ran into them several times.

2026-07-02 via Nuitee
M
Maria Jose family_with_children pt
7
2026-07-02 via Nuitee
B
Borys family_with_children pl
10
Pros:

Lokalizacja. Personel.

Cons:

Typowo amerykańskie naciąganie na cenach w barze. Dodawanie 20 procent opłaty serwisowej plus wymagania napiwków. Z kawy za 5 USD robi się 8 USD. Co nie zmienia faktu, że obsługa jest bardzo miła, a kawa - świetna.

2026-07-02 via Nuitee
P
Paul couple gb
10
Another great stay at Homer HK!
Pros:

Brilliant location, great setup and vibe to it

2026-07-01 via Nuitee
S
sainsanaa extended_group mn
7
2026-07-01 via Nuitee
U
Ursula solo_traveller ch
10
2026-07-01 via Nuitee
C
Celia solo_traveller ec
10
2026-06-30 via Nuitee
C
Curt couple us
10
Other than that, and it was not a Romer caused issue. I’d like to say what an amazing and outstanding and pleasant and k
Pros:

Location/ Cleanliness/ Kind Staff

Cons:

Had a room between noisy elevators and very noisy late night guests next door and very noisy early morning guests next door.
I think people are no longer respectful and self aware. I wish there was a subtle message at check in or in room to be respectful of others guests while in your room and in hallways. Yelling just isn’t cool behavior.

2026-06-30 via Nuitee
C
Celia solo_traveller ec
10
Excelente!
Pros:

Ubicación perfecta, cerca de la parada del metro, a pocas cuadras del Central park, time square, y otros lugares de interés. Cerca de cafetería y restaurantes.
Limpio, tiene parquedero con costo extra, gimnasio fuera del hotel, te dan un ticket gratis para biscicleta.

Cons:

No incluye desayuno, en la descripción no consta, así que está claro que no incluye, sin embargo existe una cafetería dentro del hotel.

2026-06-30 via Nuitee