Romer Hell's Kitchen

Hotels
9 (5037 reviews)
851 8th Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 5037 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jamilya • family_with_children • kz
5
Я бы больше в этом отеле останавливаться не стала
Pros:

Удачное расположение, относительно чисто

Cons:

Были в июне, на улице жара в номере лютый холод. Ванна спроектирована и сделана так, что невозможно принять душ. Странное расположение крана в ванне. Низкие борта ванны и высокая Лейка душа. Хорошо, что были там всего две ночи. И обошлись без душа.
Номер был на втором этаже. Невозможно спать из за шума с улицы. Окна грязные. Персонал не совсем дружелюбен.

2026-06-13 • via Nuitee
T
Toekitoeki • solo_traveller • gb
9
2026-06-13 • via Nuitee
A
annelie • couple • nl
10
Perfect hotel voor NYC
Pros:

Ligging, bed en sfeer

Cons:

Airco deed het de laatste nacht niet

2026-06-13 • via Nuitee
S
Savanna • couple • br
8
Pros:

A localização do hotel é excelente. A decoração é linda, os quartos têm um tamanho muito confortável e o ambiente é muito limpo.

Cons:

Não tem nada no hotel além dos quartos. Sem rooftop, sem café da manhã incluso, sem banheira e sem nenhum tipo de amenidades.

2026-06-12 • via Nuitee
S
Shanta • couple • us
7
Pros:

Spacious rooms.

Cons:

Contrary to what they say on the website, the hotel does not provide a coffee maker in the rooms. When checking in, I asked if they could provide a kettle, which they said they would . We never received a kettle.

2026-06-12 • via Nuitee
M
Marlon • couple • br
10
2026-06-12 • via Nuitee
N
Nicole1908 • solo_traveller • nl
8
2026-06-12 • via Nuitee
נתן פרי • solo_traveller • il
9
שווה בהחלט
Pros:

מיקום מעולה וחדרים נהדרים

Cons:

אין ארוחת בוקר מסודרת

2026-06-11 • via Nuitee
B
Bruce • extended_group • gb
9
Would recommend staying there to anyone who asks
Pros:

A great central location and great staff

2026-06-11 • via Nuitee
M
MARIA DEL CARMEN • extended_group • ar
8
2026-06-10 • via Nuitee
G
galit • family_with_children • il
10
מלון נפלא שהפך את החופשה שלנו לנהדרת
Pros:

מיקום מצוין , קרוב לכל המקומות המרכזיים, הליכה של מס' דק' וגם תחנת סאבווי קרובה, מרחק 3 דק' מן המלון .
אהבנו את העיצוב והאווירה של המלון, נוחות ושירות של הצוות.

Cons:

היה עומס על המעליות , במהלך שהותנו מעלית אחת לא הייתה תקינה מס' שעות.

2026-06-10 • via Nuitee
P
Patrick • couple • de
8
2026-06-10 • via Nuitee
S
suzan • solo_traveller • nl
8
2026-06-09 • via Nuitee
I
Izabela • solo_traveller • us
7
Pros:

The room was large, and the decor was cute.

Cons:

The smell of the room and the AC was not working properly.

2026-06-09 • via Nuitee
S
Sofia • family_with_children • ar
10
Pros:

Todo excelente !! La ubicación y la gente

2026-06-09 • via Nuitee
L
Luigi • family_with_children • us
9
2026-06-09 • via Nuitee
V
Vamos • family_with_children • us
10
terrific
Pros:

not good

Cons:

not any breakfast food no choices or hardly any

2026-06-08 • via Nuitee
K
karine • solo_traveller • br
10
Pros:

Ótima localização, com metrô a 1 quadra e próximo a times square. Também tem mercado, cafeteira e outros comércios muito próximo. O quarto é bastante espaçoso e confortável. Tem frigobar. Tem 1 espelho grande.

Cons:

A rua é bem movimentada, então é possível ouvir o barulho de fora.
Meu banheiro tinha banheira e eu preferia box.

2026-06-08 • via Nuitee
Y
Yehuda • couple • il
8
Cons:

אין מכונת קפה בחדר
זרם מים חלש ולא ניתן לשליטה בשל ברז מקלחת מיושן

2026-06-08 • via Nuitee
S
Stephanie • family_with_children • us
10
Wonderful, friendly staff; clean and spacious room; near Times Square but quieter
Pros:

Location is very convenient for shows, restaurants, shopping, attractions, and transportation. It is also a little quieter and less busy than Times Square, which we really appreciated.

Cons:

We would have liked late checkout but understand that it's not always possible.

2026-06-08 • via Nuitee