Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service
Fantastic location
Comfortable rooms
Delicious breakfast
Cons:
Room issues with view and lighting
Lack of communication about amenities
Occasional overcharging

Categories

Cleanliness
8.26
Overall there are mentions of cleanliness being noted as very clean, but there were also negative aspects regarding poor room conditions in one review.
Service
9.23
Outstanding service was highlighted, especially at check-in and breakfast, with specific praise for staff members.
Location
9.27
The location is described as perfect, being in Midtown Manhattan but surprisingly quiet.
Room Quality
8.22
While most rooms were described as comfortable, one review mentioned a dark and depressing room.
Amenities
8.75
General amenities were not extensively mentioned, but breakfast service was specifically praised.
Value for Money
8.71
No explicit mentions, assigned target overall rating considering the mixed experiences noted.
Food and Beverage
9.26
Breakfast was specifically highlighted as delicious with excellent service.
Overall Experience
8.73
Most reviews reflect positive experiences despite some negative notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:02

Property Description

Convenient Location
Located in midtown Manhattan, this hotel is just a short walk from Times Square and multiple subway stations, making it the perfect base for exploring the city.

Luxurious Amenities
Guests can enjoy a well-equipped gym, comfortable seating areas in each room, and modern bathrooms with separate showers and baths. The hotel also offers room service, currency exchange, and a 24-hour front desk for added convenience.

Nearby Attractions
With Broadway Theaters, Rockefeller Center, and Radio City Music Hall within walking distance, and iconic landmarks like the Empire State Building and Central Park just a short journey away, guests can easily immerse themselves in the vibrant New York City experience.

Book your stay at Sofitel New York now for an unforgettable Manhattan getaway!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and additional charges may apply.

Limited extra beds are available. A sofa bed may be available for the suites. Please contact the hotel for more information.

Free breakfast is included for up to 3 children under 12 years old. If applicable, club access benefits are extended to children of this age, as well.

Please note, all packages stored incur a daily fee. Charges will depend on the size of the package being stored.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 37.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1008 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
G
gabriel couple cl
9
Pros:

ubicacion, atencion del personalbuena

2026-05-29 via Nuitee
S
Sambhav family_with_children us
6
2026-05-26 via Nuitee
J
John solo_traveller ca
9
All good.
Pros:

The room and location were great.

Cons:

It was a little expensive but it is NYC so every place with this level of quality is pricey. I get it.
A bigger gym would be nice. I went to use it around 900AM Sunday and it was at capacity.

2026-05-26 via Nuitee
A
Alena solo_traveller us
10
2026-05-25 via Nuitee
T
Tito couple it
10
2026-05-22 via Nuitee
C
carla couple fr
10
2026-05-11 via Nuitee
M
marina solo_traveller us
10
Pros:

Great stay!

Cons:

Hospitality

2026-05-10 via Nuitee
P
peter family_with_children ke
10
2026-05-09 via Nuitee
H
Hernan couple ar
8
Excelente opción para los que les gusta midtown
Pros:

La habitación es impecable y muy bien decorada

Cons:

No me gustó el restaurante

2026-05-09 via Nuitee
S
Silvana solo_traveller ar
9
2026-05-08 via Nuitee
P
Pawitsaya couple us
10
2026-05-06 via Nuitee
G
gilles couple fr
8
Très bon rapport qualité prix
Pros:

Le silence des chambres, le confort des lits, la climatisation très bien réglée

2026-05-05 via Nuitee
F
FELIX couple ke
10
2026-05-05 via Nuitee
S
Soufiane couple us
10
2026-05-03 via Nuitee
A
Alfred solo_traveller us
10
2026-05-02 via Nuitee
J
James couple us
10
Pros:

Our favorite ny hotel for sure

2026-05-01 via Nuitee
M
Markus solo_traveller at
7
2026-04-28 via Nuitee
K
Karen family_with_children nl
8
Loved the location and the rooms plus staff
Pros:

The location is amazing and renovated rooms are great!

Cons:

Breakfast is a rip off better book without
Rooms with a view dont really have a great a view

2026-04-25 via Nuitee
N
Niko family_with_children nz
9
2026-04-23 via Nuitee
W
wjwheel Business Washington DC, District of Columbia
10
Elevated comfort in the heart of Midtown
Pros:

Stayed at the Sofitel New York this past weekend and it struck a really nice balance between classic and modern.

The recent renovation is done well. The rooms feel elevated and thoughtfully designed rather than just updated. Everything from the layout to the finishes felt intentional, and it had a quieter, more understated sense of luxury that you do not always find in Midtown.

Service was excellent throughout. The location is ideal if you want to be central without feeling like you are in the middle of chaos.

I have stayed at a number of other places in the area, and this one stands out for how cohesive and well-run it feels. Definitely one I would come back to.

2026-04-22 via Tripadvisor