Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean hotel
Cons:
Limited hot water
Room not matching reservation
Possible bed bugs

Categories

Cleanliness
8.58
Some concerns about cleanliness, particularly regarding bed bug bites.
Service
9.55
Staff were friendly and helpful, providing good service.
Location
9.59
Loved the location for easy access to dining and viewing fireworks.
Room Quality
8.04
Some issues with the room's condition and the bed size not matching the reservation.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
8.53
Some felt stay was overpriced relative to the quality.
Food and Beverage
9.58
No complaints mentioned, positive sentiments about food.
Overall Experience
9.05
Mixed feelings due to some negative experiences, but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:05

Property Description

Luxurious Amenities

This Downtown Historic Philadelphia hotel offers a blend of modern comfort and historic charm. The contemporary rooms with city views, flat-screen TV, and minibar ensure a comfortable stay. The high ceilings and spacious accommodations add a touch of luxury to your experience.

Relaxation and Dining

Indulge in relaxation at the full-service spa offering massages and body treatments. After a rejuvenating session, savor American cuisine at Bank & Bourbon restaurant and bar. Enjoy unique house-aged cocktails, craft beers, and exceptional wines while taking in the stunning city views.

Ideal Location

With the Philadelphia Convention Centre, City Hall, and iconic landmarks just steps away, Loews Philadelphia Hotel provides the perfect base for exploring the city. Book now for an unforgettable stay!

Important information:

Please note the club lounge is closed until further notice and room service and restaurant dine-in services are currently not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 60.02 per day.

Location

Guest Reviews

9
Based on 1146 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
K
kupra_jr solo_traveller ge
9
2026-07-25 via Nuitee
S
Sage couple us
3
2026-07-24 via Nuitee
I
IGNACIO couple es
9
2026-07-23 via Nuitee
E
Evan couple us
10
2026-07-23 via Nuitee
M
Mauro couple br
9
Hotel confortável e muito bem localizado na Filadelfia
Pros:

Hotel com boa infraestrutura em geral e excelente localização.

Cons:

Elevadores demoram pra chegar (fui na época da copa do mundo 2026), talvez porque o hotel estava bem cheio quando fiquei lá.

2026-07-22 via Nuitee
K
Kyra solo_traveller us
6
2026-07-21 via Nuitee
S
Semra family_with_children tr
8
2026-07-21 via Nuitee
T
Thana solo_traveller us
10
Unexpectly positive
Pros:

The staff was genuinely positive and helpful. The location was perfect for court in City Hall. The room and bathroom wrecked immaculate.

Cons:

Nothing

2026-07-21 via Nuitee
F
FitzSimon solo_traveller us
10
Pros:

the front desk staff was incredibly helpful and kind.

Cons:

I still have not received a copy of my folio!!!

2026-07-20 via Nuitee
R
Ricardo couple ch
10
2026-07-20 via Nuitee
C
Carl couple us
10
Pros:

Maybe the best hotel gym outside a resort hotel.

2026-07-18 via Nuitee
A
Alicia couple us
10
2026-07-16 via Nuitee
H
Harlissa solo_traveller us
10
2026-07-15 via Nuitee
J
Julio family_with_children py
9
Agradable y cómoda
Pros:

Ubicación excelente

Cons:

El desayuno

2026-07-10 via Nuitee
D
Damir solo_traveller hr
8
Cons:

Osoblje, ostavio sam tablet u sobi i odmah nakon sat vremena zvao da mi ga pošalju poštom. Isto tako slao mailove i poruke, nisu mi se javili.

2026-07-10 via Nuitee
K
KAZUSHIGE solo_traveller jp
10
2026-07-10 via Nuitee
K
KAZUSHIGE solo_traveller jp
10
2026-07-10 via Nuitee
M
Miguel M family_with_children py
8
Muy lindo el hotel y sus instalaciones
Pros:

Ubicación- limpieza - infraestructura

Cons:

El recepcionista no fue muy amable y el desayuno muy costoso

2026-07-10 via Nuitee
S
Stefan couple de
8
Zu teuer, ansonsten in Ordnung.
Pros:

Gute Lage.

Cons:

Teuer.

2026-07-09 via Nuitee
L
lynnaN4727BU Family
6
Nice hotel with flaws - do better
Pros:

First not sure where to really start. The place is nice looking, clean and the lobby is nice. The large tv's were good for folks watching sports. Most all of the staff was nice and helpful.
For the not so nice part: The hotel apparently did some new renovations but they have some hiccups. The suite we booked the sleeper sofa was broke. I guess no one opened it before to see? but the right side was cracked. They did not have a spare. I am glad they had another room as i was the 3rd person in the room (hence the suite) and was given a single room. But they had too.
The lighting they put in is so dim i had to ask for 2 more lamps. The entrance way light switch was broken and had not been replaced. These feel minor but it adds up. I would say for anyone of a certain age, the lighting isn't good, same for the suite area.
They give you a table to maybe eat in but only 1 chair? For a suite? I had to ask for 2 more chairs.
And a hotel that is 4 or 5 stars you can't afford to give each room 2 starts water bottles. The fiji in the fridge is $9 - but apparently if you ask at the front desk they will give you 2? But when my aunt asked. Someone said it was $9 bucks. So confusing.

I didn't see one hotel porter for elderly guests but i think they did have folks to help - not sure. When we looked at the bill i didn't understand the Destination fee (its about $35 /day) and really still don't understand how they can justify it - the gym is open. The pool is not. The $10 voucher for an Uber would have been nice to know AT CHECK IN. Maybe a discount for a museum might be there, but didn't get this till the end. Everything is really just fluff. Please give us some water bottles for that amt.
*Folks please remember to ask at check in*
I feel they just need to take a beat & train everyone the same and be mindful of all these things that add up. As well as elderly guests. LDA.

2026-07-08 via Tripadvisor