Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great views
Nice location
Cons:
High parking fees
Unexpected charges
Cleanliness issues

Categories

Cleanliness
6.83
The towel is not cleaned; one review indicates issues with cleanliness.
Service
9.3
Positive mentions of helpful staff and good service experiences.
Location
8.84
Convenient location close to attractions, though some mention of noise from the nearby airport.
Room Quality
8.29
Great room and view, but issues with plumbing were noted.
Amenities
8.32
Amenities available, but complaints about extra charges for services.
Value for Money
6.78
Multiple reviews mention unexpected charges and value concerns.
Food and Beverage
7.33
Breakfast had limitations on costs that were not communicated clearly.
Overall Experience
8.3
Overall a pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2404 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
R
Roxana • family_with_children • us
10
I will definitely book a room here again!
2026-08-30 • via Nuitee
E
Erica • couple • us
10
I will stay there again. It was very nice and clean place
Pros:

The place was very clean. My kids and myself were safe. That’s the most important part.

Cons:

The service was very nice. The staff in the front were very, very knowledgeable, and they helped us out in everything.

2026-08-29 • via Nuitee
M
Marissa • couple • us
10
Very friendly staff from front desk to Resto.
Pros:

Very easy access to airport.And i only stay at Sheraton SD Resort🩷

Cons:

This stay for what reason my pillows and sheets smell pee and this is my first time experience it so kind of upset didnt really sleep .

2026-08-28 • via Nuitee
P
Pedro • couple • us
8
2026-08-28 • via Nuitee
Y
Y2723MLnaomig • Business
10
Very clean and mordern hotel
Pros:

Very clean hotel and very close to downtown. Special shoutout to Harmony at the front desk for her amazing service, and for making our experience unforgettable.

2026-08-27 • via Tripadvisor
O
One_Chicago_Traveler • Couples • Chicago, Illinois
10
Excellent with just a few annoying things
Pros:

We had an overnight to spend somewhere after flying into SAN and this hotel looked like a cool opportunity to soak up a little sun and pool time before continuing our vacation. It’s only a couple minutes of driving from the airport (and there is a free shuttle that runs frequently). There are several separate Towers. We were in the recently renovated Marina Tower. That was a good choice.

The check-in process was efficient and very friendly, despite the poor front desk associate being berated by a rude customer right before I got to her. They did a lovely job of acknowledging my Marriott status and upgraded us to something they called a Deluxe room, although I’m not clear what the difference is. They also offered - and granted - a late checkout.

The room itself was nicely appointed. The bed was a bit hard for my preference, although perfectly comfortable. We used the app to ask for additional pillows and they were delivered promptly. There was a small balcony with two chairs, but we were on the side away from the harbor, so I’m not sure it was very useful.

We used the pools and hot tubs twice - once on our arrival night and once before leaving in the morning. Very nice. Like really resort quality. They are large and were not at all busy when we were there. One is adults-only, which we very much appreciated. Although we didn’t use it, t seems you can order food and drinks to be delivered right to your lounger, which is genius. The bar was also not a long walk. Towels appeared plentiful.

The free elite breakfast is what they call a continental buffet, although there were hot items like bacon, eggs, and oatmeal. Vouchers are provided at check-in. The food was better than most hotel buffets. Our server, DeShaun, was lovely and attentive. Please remember to tip these folks, even when you aren’t paying or even signing the check!

Now, on to the couple of annoying things. First, the stupid leaf blower (or perhaps a string trimmer) outside. It started at like 6:30am and kept going for an hour. It must have woken everyone in the hotel. It certainly woke us and ruined our one day to sleep in on this trip. I absolutely hate it when hotels do this. Second, I got a lovely prearrival email from a Guest Services Supervisor a few days before the trip, asking about the occasion, any special requests, etc. A nice touch, right? Except when I replied with a few things, he never responded and the things we asked for were ignored. So like why ask if you don’t plan to follow up? It’s much better to never send that email at all unless you’re committed to actually reading the replies.

Even with those issues, we will gladly come back here next time we are in town.

2026-08-27 • via Tripadvisor
N
Nadine • couple • ng
10
2026-08-27 • via Nuitee
N
Narek • couple • us
1
The staff is stopped they are laying every time I’ve ben there two times and the same sheet they charged me more two tim
2026-08-26 • via Nuitee
L
lorenzo • family_with_children • it
8
Pros:

HOTEL

Cons:

COLAZIONE SCARSA E COSTOSA

2026-08-26 • via Nuitee
S
Sarah • solo_traveller • us
9
Staying again soon!!!
Pros:

Close to airport. Staff super helpful.

2026-08-26 • via Nuitee
R
Ricardo • family_with_children • mx
9
Confort en una zona muy bonita.
Pros:

Los cuartos están muy bien en cuanto a confort y limpieza. La ubicación es excelente.

Cons:

Costo de estacionamiento muy caro; desayuno bueno, pero el servicio no tanto.

2026-08-25 • via Nuitee
L
lisa • couple • ca
2
felt like we were the bad kids that got put in the basement room
Pros:

resort fee - did not use any amenities

Cons:

Very expensive and we were given a very bad room - felt like we were in the basement

2026-08-24 • via Nuitee
J
Justin • couple • us
10
Great atmosphere and views of the water
Pros:

The pools were amazing

Cons:

The waiter Bella at the restaurant was extremely rude and my us feel uncomfortable

2026-08-24 • via Nuitee
H
Hutchinson • couple • us
8
Pros:

The Marina tower had yoga, pool more restaurant choices. Views both directions were great. Nice work out facilities.
Airport van is free.

2026-08-24 • via Nuitee
J
Jasmine • solo_traveller • us
8
NO ROOM SERVICE
Pros:

Everything was close by

Cons:

I DIDNT GET ROOM SERVICE WAS very disappointed it was my birthday weekend came back thought everything was gonna be fresh again .the lady that checked us in told us we would have room service the next day an nothing!

2026-08-24 • via Nuitee
C
Christina • couple • us
10
I was relaxing and it was very beautiful.
Pros:

I liked that there is different things you can do at the property,you can go out for a walk, ride a bike, go to the pool.

2026-08-24 • via Nuitee
S
Sishian • family_with_children • us
5
Pros:

Great view from the room! We could see the water and planes taking off, and it wasn't very noisy. The maintenance team was great! They replaced a broken lightbulb in our bathroom very fast.

Cons:

The front desk staff were unfriendly and unhelpful, providing zero hotel information at check-in unless asked. The room was also way too dark with just one desk lamp. I've asked the front desk for two days, and they said they'd send one up, but nobody ever came.

2026-08-24 • via Nuitee
S
Samith • couple • us
9
Everything is good I would recommend to a friend
Pros:

The room was nice and clean we up to a suite but witch the breakfast would include for the price

Cons:

We celebrate our 32 yrs anniversary I wish the breakfast would included for the price I paid

2026-08-23 • via Nuitee
I
ichele • couple • us
10
Loved this hotel and will definitely come back here.
Pros:

Beautiful hotel in gorgeous location. The room was excellent and breakfast was delicious.

2026-08-23 • via Nuitee
F
Fiorvanti • solo_traveller • us
10
2026-08-22 • via Nuitee