Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great views
Nice location
Cons:
High parking fees
Unexpected charges
Cleanliness issues

Categories

Cleanliness
6.83
The towel is not cleaned; one review indicates issues with cleanliness.
Service
9.3
Positive mentions of helpful staff and good service experiences.
Location
8.84
Convenient location close to attractions, though some mention of noise from the nearby airport.
Room Quality
8.29
Great room and view, but issues with plumbing were noted.
Amenities
8.32
Amenities available, but complaints about extra charges for services.
Value for Money
6.78
Multiple reviews mention unexpected charges and value concerns.
Food and Beverage
7.33
Breakfast had limitations on costs that were not communicated clearly.
Overall Experience
8.3
Overall a pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2302 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
T
Thomas • solo_traveller • gb
10
Pros:

Very good hotel! Would definitely stay again.

2026-07-25 • via Nuitee
I
Itzel • couple • us
10
Pros:

Location was perfect place was great even for a family with little kids the rumorosa restaurant was great

2026-07-25 • via Nuitee
E
Engy • family_with_children • us
9
2026-07-23 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Perfect location, beautiful views. Food was delicious, staff was great

Cons:

I have no negative comments other than it is a bit on the pricey side. There is a resort fee per day. Other than the wifi we did not use any of the other things that fell under the resort fee.

2026-07-22 • via Nuitee
M
Michelle • extended_group • mx
10
2026-07-21 • via Nuitee
K
Kendra • solo_traveller • us
9
Cons:

I was there to sleep 3 hours then back to Airport. Should give discount

2026-07-20 • via Nuitee
O
Oluwtobi • family_with_children • us
3
2026-07-20 • via Nuitee
B
Barbara • couple • us
10
2026-07-19 • via Nuitee
D
Debra • solo_traveller • us
8
If you want a good view, ask for one. I had stayed at the same hotel several days before I asked for one and I got one.
Pros:

Good food in the bar downstairs.

Cons:

The view of the parking lot.

2026-07-19 • via Nuitee
M
Marco • solo_traveller • br
1
Not a good as it’s said…
Pros:

Just the location. Close to the airport.

Cons:

Price, service, employees… high cost for Les than is provided.

2026-07-19 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-07-19 • via Nuitee
M
manuel • couple • us
10
my stay was really good everything i wanted to do was close to the hotel!
Pros:

the staff was friendly and the food was really good

Cons:

the elevators took long

2026-07-19 • via Nuitee
C
Crystal • family_with_children • us
3
Reception personnel not competent or considerate.
Pros:

Proximity to airport

Cons:

We arrived at 9:30 pm tired from our day. Our first room, that’s right 1st room was in no stay-ready condition. The sliding door was very broken and phone wasn’t even functioning to call reception. It was left open as the frame was detached from the glass . We couldn’t shut the sliding door. A dangerous situation if you ask me. We went back to reception to get a new room. Alex offered for an engineer to go and fix it, but truly at that time , it was not a professional decision to make that happen. Very inconvenient and frustrating. Clearly poor customer care. We declined and he gave us a new room , we went to it and only 1 bed. Unbelievable! No attention to detail on Alex’s part from our original reservation. We booked 2 beds, how did he not see that?! So a 3rd time back to reception and finally we got a room that fit our needs. This happened in a matter of a 1 and half hour span. Truly poor customer service.

2026-07-18 • via Nuitee
R
Robin • couple • au
8
2026-07-18 • via Nuitee
M
Monika • family_with_children • pl
10
Wspaniały pobyt
Pros:

Położenie hotelu , piękny pokój bardzo elegancko wyposażony z widokiem na marinę . Świetny basen .

2026-07-16 • via Nuitee
K
Kerry • solo_traveller • us
9
Great Hotel
Pros:

Absolutely loved this hotel. Amenities were great. I really liked the fact they had an adult pool. The service was on point!

Cons:

The hotel is older and had an ocean smell in some of the breeze ways.

2026-07-16 • via Nuitee
V
Volkan • family_with_children • tr
7
Cons:

Oteli kahvaltı dahil diye sattınız ama biz gittiğimizde günlük 15 usd lik bir hakkımız olduğunu söylediler. Bir kaç kişi ile konuşarak çözmek zorunda kaldık ama yaptığınız eksik bilgilendirme çok ayıp.

2026-07-16 • via Nuitee
M
Martinalalelle • Business
10
Perfect stay!
Pros:

Loved the amenities of the hotel. Kitchen open til midnight sitting outside for a enjoyable dinner an Amazing drinks were the perfect ending to a long day!

2026-07-15 • via Tripadvisor
V
Varma • solo_traveller • us
9
Overall it was good and will definitely come back!
Pros:

View from the balcony and the pool. Also the morning yoga!

Cons:

The receptionist was not friendly!

2026-07-15 • via Nuitee
J
jennic582 • Family
10
Great staff
Pros:

We had a cancelled flight, so we were only there for 5 hours but the staff were helpful, particularly Jonathan. We wish we could have taken advantage of the beautiful hotel/room and amenities but unfortunately there wasn’t time. We will come back some day for the full experience.

2026-07-14 • via Tripadvisor