Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (close to airport, shuttle service, near downtown/harbor)
Strong amenities (pool, hot tub, fitness center, trails, activities)
Good on-site restaurants and food quality
Well-maintained grounds and scenic views
Comfortable beds and some room upgrades
Convenient shuttle between hotels
Cons:
Inconsistent service (slow check-in, slow towel/room service, unanswered calls)
Housekeeping issues (dirty curtains, worn rugs, rooms not cleaned)
Dated room elements (loose shower handles, popcorn ceiling, worn decor)
Unexpected fees (undisclosed $55/day parking; guest billing/booking confusion)
Accessibility/room placement problems for guests with mobility aids
Long waits for drinks and slow F&B service at times

Categories

Cleanliness
7
Mixed reports: some guests called the hotel quiet and well maintained, but multiple reviews note dirty sheer curtains, worn rugs, popcorn ceiling issues and rooms not being cleaned or towels delayed.
Service
8
Mixed service: some staff were described as incredibly friendly and upgraded a guest, but several reports cite unfriendly or inattentive staff, long check-in and drink wait times, slow towel delivery and front desk confusion.
Location
9.7
Consistently praised: close to the airport, convenient shuttle service, proximity to downtown/harbor and scenic views; location mentioned as a major strength multiple times.
Room Quality
7.2
Mixed: bed comfort praised by some, but several rooms described as dated with loose shower hardware, worn rugs and poor room layout/placement affecting accessibility and views.
Amenities
9.3
Strong amenities: clean pool, warm whirlpool, 24/7 fitness center, walking trails, on-site restaurants, shuttle service and activities were repeatedly highlighted positively.
Value for Money
6.5
Concerns about unexpected charges: guests reported an unexpected large charge/confusion at check-in and a $55/day self-parking fee not disclosed, reducing perceived value.
Food and Beverage
8.8
Generally positive food quality and restaurant options, though some guests experienced slow drink service and long waits for room-service or bar orders.
Overall Experience
9.1
Overall favorable stays for many guests (quiet, comfortable, helpful upgrades), but offset by recurring service hiccups, cleanliness and unexpected fees for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 2048 reviews
Cleanliness: 7
Service: 8
Location: 9.7
Room Quality: 7.2
Amenities: 9.3
Value for Money: 6.5
Food and Beverage: 8.8
Overall Experience: 9.1
D
Diane • couple • ca
1
Désolant de se faire avoir.
Pros:

Tout était parfait…sauf

Cons:

Ma réservation comprenant 2 chambres était entièrement payée depuis plusieurs semaines. Lorsque je me suis présenté pour le check in, à mon étonnement on m’informe que je dois débourser près de 300$ pour avoir accès à cet hôtel. Invoquant que je ne suis pas au bon hôtel. Pourtant tous mes documents de réservation sont faits au nom du Sheraton San Diego Resort que j’avais spécifiquement choisi pour sa proximité avec l’aéroport.

2026-10-31 • via Nuitee
C
Christine • solo_traveller • de
10
wundervolles warmes, nicht überhitztes Klima mit sehr freundlichem Personal
Pros:

die frische warme Pazifik Luft, die vielen direkten Möglichkeiten: der saubere Pool, der warme Whirlpool, der Fitnessraum mit 24/, die vielen sehr guten Restaurants, Bars in kurzer Strecke und zusätzlich die Nähe zur Stadtmitte mit den Sehenwürdigkeiten waren sehr sehr schön.

Cons:

Ich war zu kurz da um die Sehenswürdigkeiten zu besuchen

2026-10-28 • via Nuitee
R
Richard • couple • us
9
2026-10-21 • via Nuitee
I
Isao • solo_traveller • jp
10
Pros:

空港から近くてシャトルが出てるし、二つのホテル間もシャトルがあって便利。ハーバー沿いにソファなどもあってランチや休憩にも最適。

2026-10-20 • via Nuitee
G
Gloria • family_with_children • us
6
Ok as we took cruise out of San Diego. I went have wanted to stay longer in that room
Pros:

The bed was great

Cons:

My location of the room was the pits. First time to San Diego and asked for VIEW. I got tennis courts and an awful maze to get there. I use a walker, this was not helpful. No bellhop or anyone to give directions.

2026-10-18 • via Nuitee
M
Marvin • couple • us
10
2026-10-17 • via Nuitee
B
Baher Altekreeti • family_with_children • us
8
2026-10-17 • via Nuitee
J
Jaime • solo_traveller • pe
8
2026-10-15 • via Nuitee
S
Sebastian • couple • us
10
2026-10-15 • via Nuitee
R
Ronaldo • family_with_children • ae
8
A localizai é ótima
Pros:

Localização

Cons:

Pediram se queríamos serviço de quarto falei q sim mas não teve .

2026-10-14 • via Nuitee
T
Tschopp • solo_traveller • ch
7
2026-10-13 • via Nuitee
L
Luka • extended_group • me
10
2026-10-12 • via Nuitee
J
John • couple • us
8
Pros:

The grounds, the food options.

Cons:

Staff wasn’t too friendly or attentive. Long wait times for drinks, check-in. Never answered the phone when we called from the room

2026-10-12 • via Nuitee
J
Jessie • solo_traveller • us
9
2026-10-12 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-10-12 • via Nuitee
T
Tracy • couple • us
10
Awesome resort…
Pros:

Amenities, location, walking trail, restaurants, scenic views and offered activities.

Cons:

Self Parking fee of $55 a day and no mention of public parking across the street. Not sure of the cost but wasn’t aware of it until I checked out.

2026-10-11 • via Nuitee
G
Gary • couple • us
9
2026-10-10 • via Nuitee
M
Michael • couple • us
10
2026-10-09 • via Nuitee
N
Nedra • couple • us
9
Enjoyable stay!!
Pros:

Beautiful! Convenient to airport

Cons:

Clean views restaurant

2026-10-08 • via Nuitee
G
Gracie • extended_group • us
2
2026-10-07 • via Nuitee