Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great views
Nice location
Cons:
High parking fees
Unexpected charges
Cleanliness issues

Categories

Cleanliness
6.83
The towel is not cleaned; one review indicates issues with cleanliness.
Service
9.3
Positive mentions of helpful staff and good service experiences.
Location
8.84
Convenient location close to attractions, though some mention of noise from the nearby airport.
Room Quality
8.29
Great room and view, but issues with plumbing were noted.
Amenities
8.32
Amenities available, but complaints about extra charges for services.
Value for Money
6.78
Multiple reviews mention unexpected charges and value concerns.
Food and Beverage
7.33
Breakfast had limitations on costs that were not communicated clearly.
Overall Experience
8.3
Overall a pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:55

Property Description

Luxurious Amenities and Services

This eco-friendly hotel offers a free 24-hour transfer service to San Diego International Airport and features 5 restaurants, 3 outdoor heated pools, and an on-site spa. All rooms include flat-screen HDTVs, a work desk, and a private patio or balcony.

Dining Options and Culinary Delights

Guests can indulge in a variety of dining options at Sheraton San Diego Hotel & Marina. From artisanal signature flatbreads and 90-point wines at Harbor and Vine to poolside drinks at Shoreline, there is something to satisfy every palate.

Prime Location and Nearby Attractions

Conveniently located near San Diego's top attractions, including the Gaslamp Quarter, Little Italy, Balboa Park, and the San Diego Zoo, this hotel provides easy access to the best of the city. Don't miss out on exploring the vibrant surroundings during your stay at Sheraton San Diego Hotel & Marina.

Book your stay now and experience the luxury and convenience firsthand.

Important information:

Please note: Only dogs 40 lbs or less are allowed and must be registered at reception upon arrival. An additional cleaning fee may be charged. Dogs cannot be left in the guest room unattended.

Guests will be charged a Daily Resort fee plus tax. This fee includes:
- High-speed Internet access in guest rooms and lobby areas
- Free local and long distance phone calls
- Daily 1-hour access to tennis facilities
- Daily 1-hour bicycle or non-motorized water sports hire, including kayaks, paddle boards & pedal boatsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 92
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 2190 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
D
Daphne • couple • us
10
This is the best hotel. I love it, everyone is so nice, it’s very clean and everyone is welcoming
Pros:

Everyone was friendly and welcoming

2026-05-23 • via Nuitee
S
Shadia • solo_traveller • us
10
2026-05-21 • via Nuitee
J
Judy • solo_traveller • us
6
Adequate for one night but too expensive since we didn’t use the resort facilities
Pros:

Location and free shuttle to and from the airport

Cons:

Room in the lanai tower was mediocre for the price.

2026-05-20 • via Nuitee
W
WAN YU • family_with_children • tw
5
Pros:

泳池很美

Cons:

房間的景是停車場

2026-05-20 • via Nuitee
C
Cindy • solo_traveller • us
10
2026-05-20 • via Nuitee
H
hernandez • family_with_children • us
10
Pros:

Todooo me encantó

2026-05-20 • via Nuitee
R
Ruby • extended_group • us
10
Home away from home, nice beds ,clean room,beautiful view of marina ,yoga
Pros:

Ambience and People/ Staff /view/amenities

Cons:

NA

2026-05-19 • via Nuitee
Z
ziya • couple • tr
3
scammed
Pros:

Location is good.

Cons:

They charged breakfast to my credit card after check out even I booked breakfast included. I sent them a message now waiting their reply. Do not buy breakfast included. Sheraton scammed me. It is the my first bad review to any other hotels.

2026-05-18 • via Nuitee
C
Cytlalli • family_with_children • us
10
I enjoyed the property would had like to arrive prior to check in time and be able to enjoy the amenities offered with t
Pros:

The property was clean and friendly.

Cons:

The property was nice, a map of where to find the amenities would be nice.

2026-05-17 • via Nuitee
P
Paul • couple • us
8
Pleasant & comfortable at a reasonable price with great service.
Pros:

Close to the airport. Gated parking. On site food & drink. View of the airport.

Cons:

Can’t think of anything

2026-05-16 • via Nuitee
B
Bieniek • couple • us
10
2026-05-14 • via Nuitee
L
Luisa • couple • us
10
perfect will be staying again
Pros:

the staff were really nice and helpful and will be staying here again

Cons:

the staff were friendly

2026-05-12 • via Nuitee
V
Victor • couple • us
5
Hotel is very conveniently located, restaurant menu good and would probably would stay there again
Pros:

Breakfast was okay, although not clearly explained as far as times and during seating, seating table distant to serving area.
Swimming pool water too cold

Cons:

We requested buffet breakfast and assumed a closer table to serving area but that did not happen

2026-05-11 • via Nuitee
5
5cherylw • Friends getaway • Gardnerville, Nevada
10
Very comfortable
Pros:

Great welcome with gift ,view choice friendly staff.,, love the shuttle

2026-05-09 • via Tripadvisor
G
Getaway794318 • Business
10
Great stay!
Pros:

Great location with awesome views.
Great restaurants and food.
Clean rooms. Really comfortable

2026-05-09 • via Tripadvisor
B
B3919IDtoddm • Business
10
The JUAN and Only! Needed a little help tooling around the property to dinner and Juan was absolutely the man.
Pros:

The JUAN thing I will tell you!

2026-05-08 • via Tripadvisor
P
Passport49455251094 • Business • Wayzata, Minnesota
10
Great!
Pros:

Business trip - good experience

2026-05-08 • via Tripadvisor
G
Garth • couple • us
10
2026-05-08 • via Nuitee
M
Martha • family_with_children • us
10
Pros:

Everything

2026-05-07 • via Nuitee
S
S7845JBmelissat • Business
10
Great View
Pros:

One of the things I love most about this hotel is every room has a view of boats and water to sit out on the balcony and just relax with a great view. The staff is very friendly especially the front desk agent Reno he is a true gem. He loves his job and it shows.

2026-05-06 • via Tripadvisor