SoMa House

Hotels
7.5 (523 reviews)
121 7th Street , San Francisco , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Good pool and gym
Cons:
Cleanliness issues
Noise disturbances
Poor breakfast quality

Categories

Cleanliness
6.39
Room cleaning issues were reported, affecting overall sentiment.
Service
9.36
Staff were consistently praised for being friendly, helpful, and accommodating.
Location
8.9
The hotel was commended for its central location and proximity to major attractions.
Room Quality
6.35
Concerns about noise and room maintenance were mentioned in several reviews.
Amenities
7.88
Facilities like the pool and gym received positive remarks, but some amenities were lacking.
Value for Money
7.34
Value was considered reasonable, especially for the central location, but additional fees caused discontent.
Food and Beverage
5.89
Breakfast quality and setup were heavily criticized, impacting overall satisfaction.
Overall Experience
7.86
Mixed experiences led to a balanced but cautious endorsement of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Retro-Chic Design
SoMa House in San Francisco's vibrant SoMa district offers a unique blend of retro-style furnishings and modern amenities. Each guest room features free WiFi, a flat-screen TV, and an iPod docking station for your entertainment needs.

Relaxation and Fitness
Unwind by taking a dip in the outdoor swimming pool or lounging on the sun deck. Stay active during your stay with access to the on-site fitness center.

Convenient Location
Explore nearby attractions such as the War Memorial Opera House and SHN Orpheum Theatre, just a short distance away. With Civic Center/UN Plaza BART Station within walking distance, transportation to Union Square and San Francisco International Airport is a breeze.

Book your stay at SoMa House for a memorable San Francisco experience.

Important information:

Please contact the hotel directly for reservations for 5 or more rooms.

The valid credit card used to make the reservation will be required at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.5
Based on 523 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.9
Room Quality: 6.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 7.86
G
Gricelda • couple • us
8
it was not bad, i would stay here again!
Pros:

I liked how accessible it is.

Cons:

the room was too small, there is only a fan, paying for parking.

2026-09-11 • via Nuitee
V
Vanessa • couple • us
6
Front desk was friendly but we will not be booking again do to the false advertisement.
Pros:

The location was good, a good price for the rooms. The restaurant downstairs was good. And the most of the staff were friendly and welcoming.

Cons:

I didn’t like the false advertisement. There was no AC in the room and it was extremely hot. We had to keep the door open for so air. We called downstairs and the one thing they offered was a stand up fan. I saw some rooms having AC but we weren’t offered one of those. There was no mini fridge and we had to call them again to bring one up. Lastly, there was no complementary pastries and drinks. We were instead give a one time $10 off for the restaurant.

2026-09-11 • via Nuitee
R
Russell • couple • us
8
2026-09-11 • via Nuitee
N
Nicole Amie • extended_group • gb
2
Hostile staff. Bugs in shower. No housekeeping. Dangerous area. DO NOT STAY HERE!!
Pros:

Pool was nice

Cons:

Staff are very hostile if you report an issue. We had bugs in the shower, bathroom light wouldn’t switch off, no safe in the room and even though it stated breakfast included, it was just a $10 voucher for the whole room, not per person. We then changed rooms once reporting the bugs but even though we kept requesting for housekeeping we did not get housekeeping for the whole 8 days we were there. Area is VERY dangerous with homeless people and drug usage on every corner.

They then stated that there were no ‘bed bugs’ even though I said bugs in the shower so they clearly didn’t even bother reading the complaint properly. They then said they can give us back £77 each (we paid over £1,000) and upon rejecting this and correcting them about the bugs and stating I have video evidence they have now flat out rejected all communication and no compensation for their dirtiness and hostility towards us while there.

Do NOT recommend staying here!! Photo added is just a screenshot of the video taken of the bugs which were all around the drain and going up the wall.

2026-09-03 • via Nuitee
N
Nicole Amie • couple • gb
3
2026-08-29 • via Nuitee
R
Rubén • extended_group • es
5
Pros:

las habitaciones eran grandes

Cons:

los baños estaban sin reformar antiguos, no limpian todos los días. El desayuno es un desastre, cada día te cobran algo diferente, te viene en el plato comida diferente o cantidad diferente aunque pidas lo mismo y luego no son muy amables. Los alrededores están llenos de homeless.

2026-08-27 • via Nuitee
B
Bruce M • solo_traveller • gb
7
Pros:

The hotel quality was much better than I expected with comfortable rooms and excellent eating facilities. Staff was happy and very helpful too.

Cons:

Whilst the location is central and close to public transport, there are a tremendous number of homeless people which can be off-putting. Many have obvious mental health issues with others physical disabilities or other health issues. They did cause us any problems but it was disheartening to see without any obvious support for them.

2026-08-27 • via Nuitee
R
Ruben • couple • us
5
Good for a night, next time I’ll be staying elsewhere.
Pros:

Close to downtown.

Cons:

I tried using the ATM and no money came out. I was charged. Staff informed me that the hotel couldn’t do anything about the fact that I was just robbed out of the money. Also, room was very hot and the window wouldn’t open. Receptionist was rude.

2026-08-24 • via Nuitee
P
Paula • solo_traveller • us
10
Pros:

Staff and security. Felt safe aa a single woman neighborhood scetcby at nite

Cons:

Neighborhood scet hy after dark...but it is San Francisco

2026-08-24 • via Nuitee
B
Briana • family_with_children • us
5
Loud noises during sleep hours has child with me
Pros:

Na

Cons:

Room was messy loud noise all night could not sleep

2026-08-23 • via Nuitee
V
VERNESSA • family_with_children • us
5
2026-08-20 • via Nuitee
R
Rosa • solo_traveller • us
9
Pros:

Staff was very friendly, in-house restaurant staff included, restaurant had good items.

Cons:

Lack of refrigerator in room, lack of A/C in room, room had scratched floors and dirty/scratched walls.

2026-08-18 • via Nuitee
G
George • solo_traveller • us
10
2026-08-17 • via Nuitee
Z
Zarate • solo_traveller • us
8
Great place !
Pros:

I loved the area, it had private parking for price which is expected for the area. The staff was very sweet and kind. The room was nice and comfortable looked clean. Service was quick as well.

Cons:

I could not find an ac unit but it did have a heater. This could be due to the area being relatively cool overall.

2026-08-13 • via Nuitee
S
Serena • couple • us
10
Very friendly staff, Clean facilities.
Pros:

Great location

2026-08-11 • via Nuitee
E
Emily • family_with_children • us
5
Pros:

Everything was good

Cons:

The website is a little deceiving.. say breakfast is offered.. it’s not unless you book though them.. sorry say late check out.. that don’t include the weekends:(

2026-08-05 • via Nuitee
J
James • extended_group • gb
8
2026-08-04 • via Nuitee
M
Michael • couple • us
10
Hard to enter door to hotel room on a wheelchair.The drain plug
Cons:

The remote for TV did not display Gide info on screen.The drain plug for bathtub was missing the part to lift plug was missing.

2026-07-13 • via Nuitee
S
s_bastiendH7643QR • Couples
10
Service
Pros:

SAFIAN was able to help me with my reservation, great service!

2026-07-12 • via Tripadvisor
N
Navigate17139725117 • Couples • San Jose, California
10
Weekend Trip With Wife
Pros:

Check in was smooth, simply and easy. Nicole at the front desk was fun, talkative and very easy to work with! Nicole gave us great service was also accommodating ,and my wife and I are truly grateful.
The bed was also very comfortable and, the room rate was fair especially since we had booked last minute. It’s been a wonderful trip, and I would highly recommend. Do watch out for the expensive parking valet, that’s the only complaint.

2026-07-10 • via Tripadvisor