Herbert Hotel

Hotels
7.6 (1317 reviews)
161 Powell Street , San Francisco , us

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.6
Some guests reported issues with cleanliness, such as scum on the shower.
Service
8.6
Several reviews mentioned the staff as friendly and accommodating.
Location
9.1
Multiple reviews praised the central location and easy access to transport.
Room Quality
7.1
Rooms are described as serviceable and spacious, though some mentioned they were old.
Amenities
6.1
There's mention of missing amenities like mini fridges and microwaves, and issues with equipment.
Value for Money
8.1
Reviews reflected the hotel as a decent option for budget travelers with good location.
Food and Beverage
7.6
Not much mention of food and beverage options; assumed to be average based on reviews.
Overall Experience
7.6
General sentiment reflects a mixed experience, but some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Historic Charm and Prime Location
Experience the allure of San Francisco at our historic hotel located along the iconic Powell Street Cable Car line, just a stone's throw away from the renowned Union Square shopping district.

Modern Comforts and Convenience
Relax in our contemporary guest rooms adorned with vibrant décor and enjoy amenities such as complimentary WiFi, cable TV, and a coffee maker for a comfortable stay.

Explore with Ease
Immerse yourself in the vibrant city life with Chinatown and the San Francisco Museum of Modern Art within walking distance, and convenient access to transportation including the Powell St. BART Subway Station.

Book now to indulge in a memorable stay at Herbert Hotel San Francisco.

Important information:

Please note that the front desk is currently closed at the Herbert Hotel, but our front desk will be opened at our sister hotel (Hotel Stratford) located on 242 Powell Street for 24 hours a day.

Shuttle service to San Francisco International Airport may be arranged with front desk with a fee.

Daily housekeeping service is available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 1317 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
L
Laure • solo_traveller • fr
7
Cons:

Nous pouvons récupérer les clés du logement des 15h, on s’est présenté à 18h on a dû attendre plus d’une heure pour récupérer les clés, le logement n’étant pas encore nettoyé.

2026-05-30 • via Nuitee
J
Jose Arnel • solo_traveller • us
9
It was pleasant. Very quiet except the barking dog next yo my room😊
Pros:

It’s clean, descent, reasonable price.

Cons:

If you need room service like cleaning the room, you have to pay extra.

2026-05-27 • via Nuitee
J
Jose Arnel • solo_traveller • us
9
2026-05-27 • via Nuitee
P
Pino • solo_traveller • cl
6
Fair price for location
Pros:

Location

Cons:

Cleaning and comfort

2026-05-27 • via Nuitee
O
Othmar Deubler • solo_traveller • at
1
Eine Schande für die USA
Pros:

Das einzig Gute an diesem Hotel ist die Lage

Cons:

Ich kann nur jedem abraten dieses Hotel zu buchen !
Ich habe noch nie in meinem Leben in einem derart schlechten Zimmer was sich Hotelzimmer nennt übernachtet.
Es ist eine Schande dass man ein solches Zimmer vermietet und dafür Geld verlangt!!!

Es gibt kein Personal anwesend, nur in der Rezeption in einem Nachbarhotel.
Das Zimmer wurde in 10 Tagen nicht einmal gereinigt, ich hatte in 10 Tagen nächtigung nicht einmal frische Handtücher bekommen obwohl es mir zugesagt wurde, die Toilette und das Bad waren am Gang, auch diese wurden nicht täglich gereinigt, ein Hygienestandard wie in einem Dritte Welt Land!

Die Fotos die man auf Booking.com zu sehen bekommt haben nichts mit dem Zimmer welches ich hatte zu tun.
Das Zimmer war finster, klein, gebucht war ein Doppelzimmer jedoch waren zwei einzelne Betten im Zimmer, diese hatten eine Höhe von knapp einem Meter, wo man sich schon schwer tat ins Bett zu kommen. Es kam ein Fenster welches auf eine Mauer hinaus ging, diese Mauer war in einer Entfernung von maximal einen Meter somit war das Zimmer immer dunkel. Und vor dem Fenster tummelten sich die Tauben....

2026-05-23 • via Nuitee
G
gman288 • solo_traveller • us
7
2026-05-20 • via Nuitee
M
mucka • solo_traveller • nz
7
2026-05-19 • via Nuitee
F
Flaminia • solo_traveller • us
8
Pros:

Great position, the price was really good considering the central position. Room was clean and had all the essentials

Cons:

The room was never cleaned during the staying, nobody came to replace towels/coffee/cups

2026-05-19 • via Nuitee
J
Jonas Matthias • solo_traveller • at
7
2026-05-18 • via Nuitee
C
Carla • couple • br
9
Atendeu as expectativas
Pros:

Execelente localização, quarto confortável, limpo. Locas seguro e próximo aos transportes.

Cons:

Nada.

2026-05-17 • via Nuitee
N
Nonoka • couple • jp
6
Pros:

Clean room

Cons:

Toilet didn’t flush

2026-05-08 • via Nuitee
T
Thomas • solo_traveller • it
8
2026-05-08 • via Nuitee
C
Cedric • solo_traveller • nl
8
Prima hotel rond union square
Pros:

Locatie dicht bij Bart station, winkels, kabeltram en ferries.
Mooi oud hotel, kamer prima en groot genoeg.

Cons:

Het bed was aan de kleine kant voor een 2 persoons bed
Buurt is snachts wat lawaaierig maar dat is in hele omgeving zo.

2026-05-02 • via Nuitee
N
Nouchee • couple • us
8
Prime location and clean comfy stay!
Pros:

I loved the LOCATION ! Very easily assessable by train!!! It’s in a really beautiful spot with food all around! A ton of sights! We stayed in a room with a bathroom and that was great! Good water pressure, nicely heated, comfy pillows, clean room.

Cons:

They don’t have a front desk at the hotel but apparently was located a block away at a different branded hotel… that part was confusing, but we luckily ran into another person who helped explain the check in process. And While sleeping, many times we were awaken with the hustle and bustle of the streets. I asked for multiple towels but we were only provided with 2, and I didn’t have time to go back to the host which was a block away to fetch more.

2026-05-01 • via Nuitee
S
Sona • couple • us
3
fine, but not returning
Pros:

location

Cons:

No onsite reception, no luggage storage, leak in bathroom, minimal service in room.

2026-04-27 • via Nuitee
M
Michael • extended_group • us
8
Pros:

I had a decent stay at Herbert Hotel. For the price, it’s a great option if you’re looking for something affordable in a convenient area. The location is definitely a highlight, with easy access to all modes of transportation, making it very easy to get around the city.
The staff were very considerate and accommodating—when we requested a late check-out, they were able to grant it since there was availability, which we really appreciated.
One thing to note is that there’s no air conditioning, but it wasn’t a big issue since it can get quite cold at night anyway. Overall, it’s a solid budget-friendly choice if you don’t mind basic amenities.

Cons:

No air conditioning but there is a ceiling fan that works

2026-04-26 • via Nuitee
S
Sidney • solo_traveller • fr
9
Mieux qu'une auberge de jeunesse.
Pros:

Le rapport qualité prix est excellent. La chambre ayant une fenêtre aveugle, les bruits de circulation sont atténués. L'hôtel est particulièrement silencieux et les communs très propres. (Chambre avec douche et WC communs).
Présence de machines à laver à disposition pour 2$

Cons:

Les lits sont très hauts et les matelas à ressorts. Mais pour le prix c'est très acceptable.

2026-04-25 • via Nuitee
J
Justyna • extended_group • pl
10
Pros:

Lokalizacja obsługa bardzo miła super miejsce za bardzo małe pieniążki ❤️😍

2026-04-25 • via Nuitee
V
Victor • solo_traveller • us
8
2026-04-19 • via Nuitee
E
Erin • couple • au
1
As a solo woman travelled this was not ideal.
Pros:

The lobby looks nice

Cons:

There was no air ventilation unless you opened a window. I was a solo woman traveller and if I opened the window it led out to a fire escape. So I was sleeping with no ventilation. I ended up booking another hotel the next day.

2026-04-09 • via Nuitee