Hotel Stratford San Francisco - Handwritten Collection

Hotels
•
Handwritten Collection
7.8 (1712 reviews)
242 Powell Street , San Francisco , US
+1 415-397-7080

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Well priced
Great location
Clean and cozy
Friendly staff
Cons:
Small room
No controllable heat
Staff unresponsiveness
Low water pressure in shower

Categories

Cleanliness
5.76
Negative sentiments due to urine stain found and general cleanliness issues.
Service
7.73
Mixed feedback on staff behavior; some complaints about lack of responsiveness.
Location
9.77
Consistently mentioned as a strong point, convenient for public transport and nearby attractions.
Room Quality
6.72
Issues with room size, heating, and overall comfort mentioned in reviews.
Amenities
7.25
Lack of basic amenities mentioned such as air conditioning and washing machines.
Value for Money
8.21
Well-priced, but issues with room quality and amenities lower the perceived value.
Food and Beverage
8.76
Not specifically mentioned but assumed to be standard for this hotel tier.
Overall Experience
8.23
Overall an acceptable experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Prime Location on San Francisco’s Cable Car Route and Union Square

Contemporary Rooms with Modern Amenities
Experience comfort in our rooms equipped with flat-screen TVs, work desks, iPod docking stations, and luxurious bathrobes.

Convenient Access to Major Attractions
Explore the vibrant North Beach neighborhood, Chinatown, and Fisherman's Wharf, all within walking distance of the hotel.

We are thrilled to welcome you during our soft opening stage! Book now to secure your stay at the Stratford Hotel.

Important information:

Please note that a credit card with matching photo ID must be presented upon check-in as guests will be charged the full room amount plus tax.

Housekeeping service is available upon request for an additional charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.8
Based on 1712 reviews
Cleanliness: 5.76
Service: 7.73
Location: 9.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
J
Jana • couple • de
8
2026-09-17 • via Nuitee
M
Mauro • family_with_children • it
8
Pros:

Posizione centrale cmq silenziosa . camera pulita

2026-09-15 • via Nuitee
A
Anita • couple • ca
7
Pros:

Proximity to everything

Cons:

No luggage storage

2026-09-14 • via Nuitee
T
Teheimata • couple • pf
8
2026-09-14 • via Nuitee
T
Teheimata • couple • pf
8
Je recommande le Stratford pour toute personne qui découvre San Francisco car il y a un bon rapport emplacement /qua
Pros:

L’emplacement et le personnel

Cons:

Il n’y a pas de mini frigo dans les chambres, les chambres ne sont pas très bien isolées

2026-09-14 • via Nuitee
M
Marion • couple • fr
8
2026-09-12 • via Nuitee
V
Vanessa • couple • it
9
Cons:

Piacevole soggiorno, ma l’unica nota negativa è che avendo pernottato per più notti, dopo una giornata intera passata fuori, rientrando la camera non era stata rifatta con il cambio asciugamani annesso.
Scendendo nella hall, chiedendo gentilmente almeno gli asciugamani puliti, l’addetta vedendoci in due, ha ben pensato di darci solamente un asciugamano grande.
Consiglierei il soggiorno per l’hotel e la posizione, ma non per i servizi del personale

2026-09-12 • via Nuitee
M
Mollie • couple • gb
8
Well located, just quite small rooms.
Pros:

The location of this hotel is great as it is right by Union Square.

Cons:

The room sizes are tiny. And no full length mirror at all in the room.

2026-09-12 • via Nuitee
T
Tariq • couple • us
5
2026-09-08 • via Nuitee
A
anne marie • solo_traveller • fr
6
Pros:

L'emplacement de l'hôtel

Cons:

Les chambre sont très petite. Nous avions une chambre à proximité de l'ascenseur, c'était juste intenable le bruit. Il n'y a pas de consignes pour les valises ni avant le checking, ni apres le check-out On vous conseille et un petit endroit qui est de l'autre côté de la rue qui a 8$ par bagages.

2026-09-08 • via Nuitee
A
anne marie • solo_traveller • fr
6
2026-09-08 • via Nuitee
Z
Zeynep Inci • solo_traveller • it
1
Pros:

the location is fantastic

Cons:

I checked out one day earlier. I confirmed the procedure for early check out 4 times with different receptionists. The procedure is that I leave the key at the time they adviced me to and they do check out and refund me. However, I have not received any confirmation or refund yet.

I have written to the hotel several times and they have been ignoring me. Booking.com is ignoring my written queries too.

I will remove this comment and increase the rating once I get my money back. The Hotel staff please refund my money.

2026-09-07 • via Nuitee
L
Luong • solo_traveller • us
8
2026-09-06 • via Nuitee
D
Dalila • couple • us
8
2026-09-06 • via Nuitee
I
Ivana • solo_traveller • hr
10
Pros:

Treći put smo ovdje odsjeli. Odličan hotel ako ne tražite posebne sadržaje i lijepe poglede. Nama je bila bitna lokacija,čistoća,udoban krevet i cijena. Zato smo super zadovoljni i preporučili bi uvijek. Prijaviti se može u bilo koje doba,samo im napomenete ako se prijavljujete kasno. U sklopu hotela je mali kafić u kojem možete kupiti sendvič ili pecivo za doručak,popiti jutarnju kavicu na terasi dok kraj vas prolaze poznati SF cable cars.

2026-09-06 • via Nuitee
D
Daniel • couple • hu
7
2026-09-04 • via Nuitee
R
Raffaela • couple • it
8
2026-09-04 • via Nuitee
A
Alessio • couple • it
10
2026-09-03 • via Nuitee
J
Julian • solo_traveller • gb
8
Highly recommend, will defo return for future visits 😉
Pros:

Hotel staff never failed to welcome me in and greet me with a smile, even if I just popped out to the convenience store around the corner! Location was amazing! Right slap bang in the middle of everything, with excellent transport (although I generally walked most places). Room was exceptionally clean too.

Cons:

The only thing thing I found irritating was the sensor in the bathroom that controlled the extractor and additional bathroom lighting didn't pick up movement from the shower cubicle, so the extractor kept cutting out mid shower 😅

2026-09-02 • via Nuitee
R
Ricardo • couple • cw
6
Pros:

Good location

Cons:

To noisi.

2026-09-01 • via Nuitee