Hyatt Regency Santa Clara

Hotels
•
Hyatt Regency
8.5 (877 reviews)
5101 Great America Parkway , Santa Clara , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Levi Stadium
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.08
Multiple reviews indicated issues with cleanliness, including dirty rugs and a feeling of being dirty.
Service
9.55
Staff were described as friendly and accommodating, with good service overall.
Location
9.59
Several reviews praised the hotel's proximity to Levi Stadium and other attractions.
Room Quality
8.04
Some rooms had issues such as strong odors and outdated décor, indicating moderate quality.
Amenities
8.57
Some amenities were mentioned positively, but extra charges for food and drink were a concern.
Value for Money
7.53
Reviewers felt the hotel was pricey compared to the offerings, affecting perceived value.
Food and Beverage
8.58
Amenities such as a good restaurant/bar and coffee shop were appreciated, despite some concerns about breakfast.
Overall Experience
9.05
Despite some issues, many guests enjoyed their overall stay and praised the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:43

Property Description

Prime Location near Attractions

Located next to the Santa Clara Convention Center and across from California's Great American Theme Park, Hyatt Regency Santa Clara offers the perfect blend of convenience and entertainment for guests.

Luxurious Amenities

Guests can enjoy an outdoor pool, 24-hour gym, and an on-site restaurant at Hyatt Regency Santa Clara. The rooms feature cable TV, iPod docking stations, marble bathrooms, and spacious work desks, ensuring a comfortable stay for all visitors.

Dining Options Galore

From a hot breakfast with local ingredients at Evolution Restaurant and Bar to a quick grab 'n' go at the Market, and even a taste of authentic sushi at Truya Sushi Restaurant, the hotel provides a variety of dining options to suit every palate.

Book your stay at Hyatt Regency Santa Clara for a memorable and convenient experience!

Important information:

Please note that the credit card presented at check-in must match the credit card used to make the reservation. Please note the property places a pre-authorization for the first night once the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.5
Based on 877 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 9.05
M
Miranda • solo_traveller • us
7
Pros:

Location. Excellent staff. Clean.

Cons:

The price for the room. Linens didn't feel great.

2026-05-17 • via Nuitee
L
LaSonya • family_with_children • us
7
no issues
Pros:

Very clean

2026-05-13 • via Nuitee
V
Vacation40833004785 • Business
10
First time, Very good experience
Pros:

Excellent location, very friendly atmosphere, clean room, very soft bed and all. Good value with almost no noise. Good responsive service.

2026-05-11 • via Tripadvisor
4
490akhilg • Business
10
Excellent service
Pros:

We had a wonderful stay at the Hyatt Regency Santa Clara. The front desk associate was consistently warm and friendly and they gave us a upgraded room. The housekeeping staff did an outstanding job. Very good all around.

My only complaints had to do with extra charges: $40 for self-parking is a bit steep in a place where free parking is available all around (this isn't exactly the center of a big city), and the Peet's in the lobby charged some kind of "convenience fee" that was almost 6% of the charges. So $20 is what you can expect to pay for a croissant and coffee! When I asked, they said that it was required of them by the state (but I live in California and that did not make a lot of sense).

2026-05-04 • via Tripadvisor
S
stephenlA5363NS • Business
8
Santa Clara Hyatt Regency
Pros:

Clean beautiful facility with good food and sushi bar. Wine list was okay, parking was easy, and PEET's Coffee in the lobby. Fine pool and hot tub to make the stay easy. Logistics-wise great location and the light rail easily available if you don't want to drive! Good value on the whole!

2026-05-02 • via Tripadvisor
C
Catherine • couple • us
9
2026-05-01 • via Nuitee
G
GrandTour58032676663 • Business
6
Wouldn't stay here by choice
Pros:

A disappointing stay but was for a business conference so there wasn't an alternative choice.

What was good:
- Rooms were comfortable
- Well equipped gym (albeit it was v hot in there)
- Excellent food

Not so good:
- The cleanliness of my room was not good - as you can see in the pictures there was a lot of cobwebs on the inside of the window. Also there was paper left from a previous guest and I found hairs in the sink and bath on arrival
- Service at the bar was slow as it was so busy, we tried to order food and they said to ask a server but there was no one around so ended up going back to the bar
- I left my credit card at the bar on evening, when I asked at the front desk if anything had been handed in they said no and to check with the bar staff (no offer for them to check on my behalf). I checked with the bar staff who confirmed that yes it had been handed in the night before and left with the front desk. I then had to go back to the front desk an additional three times before I finally managed to get my card back! If I hadn't of kept chasing I don't think it would have been returned despite it having my name on it.
- On our last day it was lovely and sunny and we asked to have breakfast on one of the outdoor tables but was told it was locked and guests couldn't eat out there.

Overall an an average stay and I wouldn't stay here by choice next time.

2026-04-27 • via Tripadvisor
M
Mihara • solo_traveller • jp
9
2026-04-17 • via Nuitee
K
Kathy • family_with_children • us
6
I give this stat a 5 1/2 out of 10
Pros:

Location

Cons:

Shower was dirty carpet wasn’t vacuumed so I wonder if sheets were even clean at all

2026-04-06 • via Nuitee
D
D2540CKjenniferi • Business
10
Hyatt 5 stars for Events
Pros:

The Hyatt did an amazing job with our business meetings. We rented 8 meeting rooms and 40 hotel rooms. Their event staff was amazing. They were extremely accommodating and professional. They anticipated our needs before we asked. Everything was clean and the food was really good. I would highly recommend Hyatt if you are planning an event!

2026-04-01 • via Tripadvisor
F
F292RPlenar • Business
10
The rooms are very comfortable and it was easy to get around the convention center.
Pros:

The hotel was very clean, it was staffed with very professional, and service-oriented employees. We enjoyed our stay and would stay again.

2026-03-19 • via Tripadvisor
J
jkanter0714 • NONE • San Francisco, California
10
Perfect place to stay for a convention.
Pros:

Perfect place to stay for a convention. It is attached to the venue. No local stores nearby, but there is a marketplace downstairs for many things you might need, AND a great program in case you forgot to bring an item, such as toothpaste. Free from the front desk, and delivered to your room!

2026-03-11 • via Tripadvisor
P
P9649IUmichellep • NONE • Marin County, California
4
As expected for convention
Pros:

We have stayed at Hyatt Regency Santa Clara, California 1 - 2 times a year the past 4 years for a dance competition and convention. We stay here for the convenience, as this is the host hotel.

Warning, the atmosphere is very loud and busy during dance competitions conventions.

The rooms are in need of renovation, although clean and comfortable.

The food and drinks are good, but expensive. A side of brussel sprouts, soup and one glass of wine was $54 including tax and tip. A small espresso martini was $23!

The beds are comfortable, which was the best part.

2026-03-10 • via Tripadvisor
6
619danutep • Business
6
I wouldn't book if it wasn't the place where my business partners were
Pros:

Rooms need renovation, food in the restaurants and coffee shop is not good, whole lobby is a huge restaurant area and smells on cooked meals. Not at all what you expect from Hyatt, in Europe I've been in much better hotels, it corresponds to mid-low class EU hotel.

2026-03-07 • via Tripadvisor
A
Aseem • family_with_children • us
1
2026-02-23 • via Nuitee
G
Georgi • solo_traveller • bg
9
2026-01-26 • via Nuitee
R
rachelpA8587EV • Business
10
Yay from me
Pros:

Easy for business travelers, comfortable beds, elevators that make quick trips, convenient location, and solid amenities.

2026-01-24 • via Tripadvisor
A
Ana Milena • family_with_children • us
9
Muy placentera
Pros:

El personal muy amable y servicial

Cons:

No tener microondas en el cuarto

2026-01-20 • via Nuitee
V
Virginia • family_with_children • us
10
2026-01-20 • via Nuitee
A
Allison • couple • us
9
Perfect location for visiting on game weekends!
Pros:

The room was very nice, and the location is insane!! If you are going for a 49ers game this location cannot be beat!

Cons:

Breakfast wise it is not included and is very expensive at the hotel even if you just shop at the little cafe. Also it can be very noisy after games but that is to be expected. Just something to note if you are booking on a Sunday and need to get to sleep early

2026-01-20 • via Nuitee