Paid
Children allowed

Facilities

Internet
Parking facilities
Restaurant facilities
Swimming pool facilities
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location / easy walk to dining and attractions
Polite and personable front desk / staff
Comfortable beds and good water pressure
Strong food and beverage options (Jake's Grill praised)
Some rooms/suites offer generous space
Nice interior architecture and atmosphere
Good facility for events (terrace room praised)
Cons:
Rooms sometimes small, cramped or run down
Housekeeping issues: dusting forgotten, missing bathrobes, rough towels
Unclear amenity/extra charges
Elevator outages and slow elevators
Noise from trolley/city and dated windows letting sound in
Occasional service failures: long check-in wait, lost items not returned
Some room fixtures problematic (low toilets, dirty window screens)

Categories

Cleanliness
8.2
Mixed: some guests called the hotel very clean, but a detailed review noted dusting forgotten, rough/small towels and missing/uneven replacement of bathrobes, indicating below-expectation housekeeping in places.
Service
9.5
Generally strong: multiple mentions of very polite/front desk staff and good service (including during events), though there are some service failures (long ~40-min check-in wait, manager gave no explanation, lost items not returned). Overall staff interaction is viewed positively.
Location
9.8
Very positive: repeatedly described as an excellent/convenient location—easy walk to food/drinks, convenient for freeway and sightseeing—though some noise from trolly/city windows was noted.
Room Quality
7.7
Mixed-to-negative: some guests enjoyed larger/suite rooms and comfortable beds, but there are multiple complaints about small/cramped rooms, dated/worn furniture, low toilets, dirty window screens, and run-down rooms.
Amenities
7.4
Below expectations: several guests reported very limited in-room amenities, unclear amenity fees, missing bathrobes/towels, and elevator outages, suggesting amenities and infrastructure need improvement.
Value for Money
7.5
Underwhelming for some guests: several reviewers felt the hotel did not match 'luxury' expectations for the price (small rooms for cost, unexplained charges), reducing perceived value.
Food and Beverage
9.8
Strong positive: multiple mentions of very good food, excellent restaurant (Jake's Grill singled out as outstanding) and good event dining; a few minor service/stock issues (ran out of hot chocolate) did not overshadow overall praise.
Overall Experience
9.7
Generally positive but mixed: location, staff interactions, and dining create a very good overall impression for many guests, while shortcomings in room quality, amenities and occasional service lapses produce a somewhat uneven experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 20:37

Property Description

Luxury Accommodations
Indulge in a stay at our luxury hotel, where spacious guestrooms feature pillow-top mattresses, plush linens, and towelling bathrobes. Enjoy nightly turndown service and a variety of amenities including pet amenities, a pillow menu, and an iPod menu.

Wellness and Fitness
Experience our signature Well & Fit kit in your room, complete with a yoga mat, resistance bands, weights, core ball, and a tablet pre-loaded with fitness videos. Take advantage of complimentary fitness class passes and stay active during your stay.

Dining and Entertainment
Savor delicious meals with 24-hour room service or dine at our on-site restaurant, Jake's Grill, known for its well-cooked steaks. Unwind at the Jackknife bar or the Domaine Serene Wine Lounge after a day of exploring Portland's theatres, restaurants, and shopping centers.

Book now for an unforgettable stay at our luxury hotel just steps from the heart of Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 12:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Extra bed

    Extra bed available for ages 0–None: 50 per night.

  • Cot

    Cot available for ages 0–2: 25 per night.

See all policies

Location

Property Video

Guest Reviews

8.7
Based on 715 reviews
Cleanliness: 8.2
Service: 9.5
Location: 9.8
Room Quality: 7.7
Amenities: 7.4
Value for Money: 7.5
Food and Beverage: 9.8
Overall Experience: 9.7
M
Marian • couple • us
10
Pros:

Beautiful historic hotel . Staff is wonderful too!

Cons:

All was great

2026-10-30 • via Nuitee
R
Ryan • couple • us
9
Felt like what a hotel stay should be like.
Pros:

Staff was very friendly and accommodated an early check-in. Hotel felt clean and had a nice (not overpowering) smell.

Cons:

The elevator set up was a little strange, having to walk back to the restaurant area.

2026-10-26 • via Nuitee
K
Komornik • family_with_children • il
9
Pros:

מיקום מעולה,נקי מאד,אוירה.

Cons:

חדר לא מספיק מואר. הזמנו חדר לא יקר וזה מה שקיבלנו.

2026-10-21 • via Nuitee
K
Komornik • family_with_children • il
9
2026-10-21 • via Nuitee
L
Lisa • couple • us
10
2026-10-18 • via Nuitee
M
Marc • couple • us
8
2026-10-14 • via Nuitee
J
Jacoby • couple • us
7
Loved the architecture and old world style but room was to small for that price.
Pros:

We were on the third floor, which was not too high.

Cons:

The view in the room was a roof and the side of a brick building next door. There was barely room for the chair at the table, as it almost touched the bed. The bed was fairly comfortable. The bathroom had a window, but I'm not sure where it led, and the screen was very dirty. I was charged an amenity fee. I still don't know what amenities I was charged for.

2026-10-12 • via Nuitee
A
Anna • couple • th
10
Очень вежливый персонал, номер современный и удобный)
Pros:

Все

2026-10-11 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Great facility

2026-10-08 • via Nuitee
J
James • family_with_children • us
9
We went to my daughters Terrace room for my husbands 80th birthday celebration. It was awesome!
Pros:

Great The food was very good. Service was good.

Cons:

They ran out of hot chocolate which I wanted to order. My husband and I both left our water bottles there and we never got them back. Mine was black and said Tesla on it. The other was black and said DPW on it. The toilet was so low, we could hardly get off it.

2026-10-08 • via Nuitee
S
STARBIRD-VALENTINE • couple • us
7
Pros:

The size of the room, which I believe was a suite. Which wasn't what we originally booked -- a deluxe king. Location was convenient for getting onto the freeway. The Sentinel was a step up from the Heathman which has been our go to hotel in Oregon which unfortunately is no longer living up to is past reputation.

Cons:

The noise of the trolly car right outside of our window. The fact we had wait ~40 minutes for our room at a 4PM check in. The manager gave no explanation for the wait while the front desk person was trying his best to make us happy. No explanation of the various charges was given at check-in some of which were removed after we checked out.

2026-10-08 • via Nuitee
T
Tammy • solo_traveller • us
8
Pros:

Easy walk to food and drinks

Cons:

Rooms are a bit run down

2026-09-09 • via Nuitee
C
Cindy • solo_traveller • us
10
2026-09-07 • via Nuitee
B
Brigid • couple • us
4
2026-09-03 • via Nuitee
D
DWrubel • NONE • Stamford, Connecticut
6
Disappointing.
Pros:

The Sentinel Hotel presents itself as Small Luxury Hotel. It is a nice hotel, but a luxury hotel it is not. We’ve stayed at many actual Small Luxury hotels in the US and Europe. The Sentinel was surprisingly disappointing.
We spent six nights there at the end of August 2026. We upgraded to an Executive King room. At first glance the room looked fine, but after a few days the shortcomings became obvious.
In no particular order, the amenities beyond a small square of soap were pretty much nonexistent, unless an in-room coffeemaker is a luxury amenity.
The towels were small and rough, not what you’d expect at a luxury hotel.
After two nights worn bathrobes disappeared, but never replaced. When we did ask for 2 bathrobes, they brought one.
Housekeeping apparently forgot to dust.
The furniture is dated, heavy, and worn.
Thursday afternoon one of the two elevators was out of service. Saturday night both were out, for hours. I had to walk up six long flights of stairs after dinner to get up to the room.
The only great part of our stay was the restaurant Jake’s Grill. Outstanding no matter the meal, and a terrific happy hour.

2026-08-25 • via Tripadvisor
M
montessay • NONE
10
Nice location and staff
Pros:

I was staying solo to take a PSU class and enjoy some sightseeing. The location was very convenient. Hotel interior is beautiful and front desk staff were all very kind and personable. Rooms were nice with comfy beds and good water pressure in the shower. Elevators were slow and city noise leaked in the old windows. Would stay again.

2026-08-24 • via Tripadvisor
M
marymyngoch • Family
10
A Beautiful Luxury Stay in the Heart of Downtown Portland
Pros:

The Sentinel is absolutely beautiful! Our two rooms were spacious, spotless, and incredibly comfortable, and the staff was professional, warm, and welcoming from start to finish. The hotel has such a luxurious, high-end feel while being perfectly located right in downtown Portland. We especially loved the Concierge Floor, with its gorgeous skylight and private lounge, which was a wonderful space to relax and unwind.

We also dined at Jake’s Grill twice during our weekend stay, and both meals were fantastic! The food, service, and overall experience were consistently excellent, making it a favorite part of our visit. Every detail at The Sentinel made our stay feel special, and we would absolutely love to return!

2026-08-23 • via Tripadvisor
L
laurapJ3888UI • NONE • Atlanta, Georgia
10
Great location and unique property
Pros:

Great location, professional staff. Unique building, in the lobby every day from 5-6 a wine hour which was a great place to have a splash and discuss dinner plans. We had a king suite which was spacious and included a fireplace, nice view from the sixth floor. Bathroom could be a little more comfortable as the shower is very small and dark, also no place to spread out your things while getting ready. Very clean though, and comfortable bedding. Our room also included access to a living space on the same floor that had a variety of snacks and cold items such as cheese and yogurt and sparkling water. Overall would recommend!

2026-08-22 • via Tripadvisor
R
RebeccaDrew050314 • NONE • Tucson, Arizona
8
Nice hotel but not 5 star worthy
Pros:

Not a 5 star hotel. Nice bed and water pressure in the shower which is part of how I rate hotels. Not 5 star resort linens, towels and amenities

2026-08-21 • via Tripadvisor
R
Ramee • solo_traveller • us
4
2026-08-21 • via Nuitee