The Omni Grove Park Inn & Spa - Asheville

Hotels
•
Omni Hotels
8.7 (803 reviews)
290 Macon Avenue , Asheville , US
+1 800-438-5800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
World-class views
Excellent spa and pool
Historic/attractive architecture
Friendly, attentive staff
Convenient on-site parking/garage
Cons:
High cost / poor value for some guests
Inconsistent room quality (small/outdated vs spacious)
Reported cleanliness issues in some rooms
Surprise service/amenity fees
Restaurants can be expensive or inconsistent

Categories

Cleanliness
6.5
Several reviews reported cleanliness problems in rooms (hair in shower, crusty/yellow residue); other mentions say rooms were clean, but cleanliness is a notable negative for some guests.
Service
10
Staff repeatedly praised as welcoming and attentive, with quick issue resolution in multiple reviews; one report of lacking service, but overall service sentiment is strongly positive.
Location
10
Views and setting are frequently described as world-class and a primary reason to visit; location and architecture are standout positives.
Room Quality
7
Mixed feedback: some rooms described as spacious and well-appointed, others as small, outdated, uncomfortable or poorly located (view obstructed), indicating variable room quality.
Amenities
10
Spa and pool are highlighted repeatedly as major strengths and the 'highlight' of visits; amenities are consistently praised.
Value for Money
6.8
Multiple complaints about high prices, overpriced rooms and restaurants, and surprise service/amenity fees, leading to a clear negative sentiment on value.
Food and Beverage
9.5
Mixed but generally positive: specific restaurants (Sunset Terrace, Blue Ridge) receive strong praise, though some guests found food expensive or not up to expectation—overall leans positive based on several favorable mentions.
Overall Experience
9.8
Many guests describe the stay as a memorable, repeat-worthy experience (spa, views, staff), though there are notable negatives around rooms, cleanliness and value; overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
The Omni Grove Park Inn offers beautifully furnished rooms with modern amenities including flat-screen TVs and spa-like showers. The solid oak pieces add a touch of elegance to your stay, ensuring a comfortable and relaxing experience.

World-Class Dining Options
Indulge in a culinary journey at the hotel's four on-site restaurants, each offering a unique and delicious menu. From classic steak and seafood at Sunset Terrace to French fare at VUE 1913, there is something to satisfy every craving.

Relaxation and Recreation
Unwind at the subterranean spa with mineral pools, sauna, and steam room, or enjoy a round of golf at the Donald Ross-designed course. With stunning views of the Blue Ridge Mountains and proximity to downtown Asheville, the Omni Grove Park Inn is the perfect destination for your next getaway.

Book now to experience luxury and relaxation at Omni Grove Park Inn in Asheville, North Carolina.

Important information:

Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

The resort fee includes internet, in-room coffee and tea, two bottled waters replaced daily, on-property shuttle service, access to the sports complex with an indoor pool, complimentary fitness classes at the sports complex, access to the seasonal outdoor pool, admission to the introduction to golf classes from Tuesday to Saturday (reservations required), an audio history tour, access to the sunset trail, and access to the business centres.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 803 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 10
Value for Money: 6.8
Food and Beverage: 9.5
Overall Experience: 9.8
M
Michael • solo_traveller • us
10
2026-10-21 • via Nuitee
K
Karen • solo_traveller • us
9
Lovely property!
Pros:

It is a first class property. Beautifully maintained. Our room was very spacious. We self-parked and the garage was extremely convenient.

Cons:

The bathroom is small for such a room and facility. We had some trouble with our tv but it was resolved by staff quickly.

2026-10-21 • via Nuitee
M
Monika • family_with_children • us
10
Pros:

Views, architecture of the resort.

Cons:

Too expensive

2026-10-18 • via Nuitee
J
John • couple • us
3
Was a beautiful place, but save yourself the money on trying to upgrade the room because it's not worth it.
Pros:

Property itself is beautiful. My issue was we paid for a "premium Mountain View" and got a view of delivery trucks. Our room was seven floors below the lobby.

2026-10-16 • via Nuitee
K
Karl • couple • us
10
2026-10-15 • via Nuitee
G
Gregory • family_with_children • us
10
2026-10-14 • via Nuitee
B
Brighton • couple • us
6
2026-10-10 • via Nuitee
D
Dametria • solo_traveller • us
10
2026-09-11 • via Nuitee
C
Cynthia • couple • us
8
It was a nice getaway, rooms are overpriced and restaurants are very expensive. SPA was the highlight of the visit…
Pros:

Location and Views

Cons:

Needs some upgrading in club rooms

2026-09-09 • via Nuitee
H
Heather • couple • us
10
2026-08-30 • via Nuitee
N
Navigator47943008820 • Couples
2
Quite bad
Pros:

Beautiful outdoor scenery but our room is quite disappointing. Its small, outdated, and Hideous honestly.
It feels gross and cheap. There was hair left on the shower walls and a crusty yellow substance on the wall and counter...
I slept horribly because the bed was so uncomfortable and the air was stuffy.
Ive stayed at hotels that were cheaper, or the same price, and even those were much better.

Theres beautiful views , great spas, and better restaurants elsewhere in this area.
Not only is every amenity available a separate fee but you will also be charged a surprise "service fee" regardless if you use all or any of the amenities.

Customer service was lacking to say the least .

Hopefully they can one day put their greed to use by making their rooms and customer service feel a little more luxury and less like some cheap hotel.

2026-08-28 • via Tripadvisor
E
Erik • couple • us
10
Pros:

Everything it was an amazing experience!

Cons:

Cost was on the high side but you get what you pay for

2026-08-27 • via Nuitee
M
michellewW513WW • NONE
2
Not what I imagined.
Pros:

We stayed in the main inn. It smelled stuffy and old. The food was not good. We also had a bad experience with a bug crawling on my daughter’s bed. We called and they sent an engineer to help. An engineer. We were unable to sleep the entire rest of the night. This was a surprise for my daughter’s Birthday. But that was ruined.

2026-08-26 • via Tripadvisor
G
Global46308995072 • NONE • Decatur, Illinois
10
Great retreat for couples
Pros:

My wife and I spent a few days celebrating our birthdays and the staff at Grove Pine were perfect! Add in a view that's world class and then enjoy expertly crafted drinks with fabulous food.
Rooms are well appointed, bathrooms are comfortable and well lit.
The architecture is the hinge pin of this property. Not only situated well in the landscape, the interiors have been consistently freshened with tradition in mind. The Prairie/Craftsman style is so well integrated that life moves a bit more slowly as you walk through and enhoy the property!

2026-08-25 • via Tripadvisor
G
geraldaK6517AK • NONE
10
Don't miss the SPA
Pros:

I love this place. I can actually unwind here. The SPA is one of the best I have ever seen. Do yourself a favor and book a day in the SPA here.

2026-08-24 • via Tripadvisor
K
KRMW • NONE
10
A historic gem in Asheville
Pros:

Th Omni Grove Park Inn was the perfect hotel to experience Asheville. The views, historic feeling of the lodge, service and amenities were perfect for our stay. It is a great location, the restaurants where we ate, Sunset Terrace and Blue Ridge for breakfast, were great. The pool is lovely as is the spa. While the rooms may not be the most modern, they were well appointed, clean and felt appropriate for the hotel. We very much enjoyed ourselves and would stay here again in a heartbeat.

2026-08-23 • via Tripadvisor
J
jamiec536 • NONE
10
Our annual tradition
Pros:

We go every year to Omni Grove because we love the food and the spa. Everyone treats us so well here, with kindness and warmth and easy going conversations. Staff will make you feel very welcome and at home here. We adore the spa and make a visit every time for the day with a massage. We love it here and recommend it to friends.

2026-08-22 • via Tripadvisor
J
Jenmax19691 • NONE
10
Amazing experience!
Pros:

We enjoyed staying at the Grove Park Inn was an amazing experience the views…the food and the staff, I highly recommend!

2026-08-20 • via Tripadvisor
L
lorid670 • NONE
6
Grove Park Inn needs accounting help!
Pros:

Beautiful resort but their guest customer services surrounding their billing is lacking. I was overcharged by A LOT and had to figure it all out with little help from Omni staff. Bought a PGA package to stay and golf and the desk was basically unaware of the perks of the package and how we were to redeem them. The restaurants, spa, and views were amazing, but the billing staff put a big damper on our anniversary celebration.

2026-08-20 • via Tripadvisor
R
Rhonda • couple • us
8
We enjoyed our stay
Pros:

The views were amazing in the staff was very pleasant

Cons:

The hotel needs to be updated. Everything seems very dated.

2026-08-20 • via Nuitee