Extended Stay America Suites - Santa Rosa - North

Hotels
Extended Stay America Suites
6.7 (421 reviews)
100 Fountain Grove Pkwy , Santa Rosa , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Long check-in process
Elevator issues
Poor cleanliness

Categories

Cleanliness
4.95
Many reviews indicated issues with cleanliness, including filthy rooms and lack of proper upkeep.
Service
7.95
Service varied, with some positive mentions of friendly staff but also experiences of long wait times.
Location
8.45
Centrally located, which was a common positive note in reviews.
Room Quality
6.95
Mixed reviews about room quality, with some being clean and others described as old and run down.
Amenities
5.95
Limited amenities were a concern, particularly with broken elevators and missing features.
Value for Money
6.95
Some guests felt they paid too much for the services received, impacting perceived value.
Food and Beverage
6.45
Breakfast offerings were deemed lacking or below expectations.
Overall Experience
5.95
Overall average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Santa Rosa. Whether you're staying for a night or an extended period, you can whip up your favorite meals just like at home.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast served every morning. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea before heading out to explore Santa Rosa or attending business meetings.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows during your stay. With free weekly housekeeping and onsite parking, your comfort and convenience are our top priorities.

Experience comfort and convenience at Extended Stay America - Santa Rosa - North. Book your stay now for a memorable visit to Santa Rosa!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

6.7
Based on 421 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.45
Room Quality: 6.95
Amenities: 5.95
Value for Money: 6.95
Food and Beverage: 6.45
Overall Experience: 5.95
J
Jose solo_traveller sv
7
2026-08-25 via Nuitee
M
Miguel couple us
5
Pros:

Stinky

2026-08-24 via Nuitee
M
Mata66666 couple us
9
2026-08-15 via Nuitee
A
Aden couple us
1
Sucked eggs.
Pros:

Not much

Cons:

Horribly broken elevator that continuously makes extremely loud noise, no soap in
Unit, dirty sheets, lousy staff

2026-08-15 via Nuitee
D
Denise couple us
7
2026-08-14 via Nuitee
P
pusey family_with_children us
1
2026-08-13 via Nuitee
R
Ramirez extended_group us
10
Un lugar muy bien para descansar, con cocina y el personal excelente
Pros:

Muy limpio, excelente lugar, tranquilo, gente muy amable, fue excelente

2026-08-09 via Nuitee
L
Lia solo_traveller us
4
Buggy
Pros:

I always chose to stay here for the location

Cons:

I ended up with ants in my room my last night there. I lost a 1 pound box of See's candy (which we don't have here other east coast)because of them as well as a $13 loaf of chocolate chip banana bread from Boudin (which we also don't have other east coast). I was absolutely devastated since it was my last night in town and was unable to replace what was lost!
I couldn't believe that it happened because I have stayed there numerous times, including for 24 days last summer and regardless of what food I left on the counter or tables I NEVER had an issue with ants!!!

2026-08-05 via Nuitee
C
Crenshaw solo_traveller us
10
2026-07-20 via Nuitee
M
Mario couple us
1
2026-07-18 via Nuitee
L
Lori solo_traveller us
3
Not worth staying
Pros:

Location was convenient

Cons:

Dated, worn furniture, bathroom and bed. Poor, old kitchen amenities and appliances. Bathroom wasn’t clean. Breakfast was the worst - a few packaged items on a counter.

2026-07-18 via Nuitee
L
Lisa solo_traveller us
6
Interesting place to stay. Pack accordingly.
Pros:

Very clean, bed comfortable, use of a kitchen

Cons:

Very minimal accommodations. Asked for dishes, no hair dryer, no sponges and very little soap given to wash dishes. Pictures taken off walls, cold environment. No charging ports.

2026-07-13 via Nuitee
N
Nathan solo_traveller us
2
Overpriced and underwhelming
Cons:

No ice available. No blow dryer. Terrible soaps. Horrible 'free breakfast'. Run down decor, rooms, lobby. Overall complete disappointment and the price is disgusting for the lack of basically everything. They should be ashamed the end product.

2026-07-13 via Nuitee
B
Bruce solo_traveller us
8
2026-07-05 via Nuitee
R
Robert couple us
9
Very pleasant and friendly!
Pros:

Did not have breakfast! The staff is very friendly and helpful!

Cons:

Have more friendly bathrooms for Disable people, hand rails in the bathrooms, vents that are quite! But this one did and was more helpful for people with disabilities! Thank you

2026-06-26 via Nuitee
M
Michael solo_traveller us
1
2026-06-25 via Nuitee
A
Abishek couple us
10
Please up grade the rooms i didnt like the old wood feels like horror movie
Pros:

Convenient

Cons:

Spider on my bed

2026-06-24 via Nuitee
B
Brittany extended_group us
7
2026-06-23 via Nuitee
B
Brittany solo_traveller us
7
2026-06-23 via Nuitee
M
Macy couple us
1
see above
Pros:

Staff wasn't available to check in guests at 7:00 pm
She was on a break and told us she would be back in 30 minutes
We left and found another hotel
We are disputing the charges

Cons:

see above

2026-06-20 via Nuitee