Hyatt Place Dallas/Grapevine

Hotels
•
Hyatt Place
8 (1315 reviews)
2220 Grapevine Mills Circle West , Grapevine , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.64
Multiple reviews indicated issues with room cleanliness and maintenance.
Service
8.61
Some guests received helpful service, though some staff were reported as rude.
Location
9.65
Close proximity to shopping and the airport received positive remarks.
Room Quality
7.6
Guests noted the rooms needed updates and had cleanliness issues.
Amenities
8.63
Amenities were generally well-received, though some guests wished for improvements.
Value for Money
8.59
Reviewed as reasonable value considering the location and offerings.
Food and Beverage
5.64
Breakfast was frequently criticized for quality and availability.
Overall Experience
8.61
Overall, guests felt positively about their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Luxurious Accommodations

Experience comfort and style at Hyatt Place Dallas/Grapevine. Each room features a 42" high definition flat-screen TV, a small refrigerator, and a coffee machine. Enjoy the convenience of granite countertops and free toiletries in your private bathroom.

Convenient Amenities

Stay connected with free Wi-Fi access and make use of the fitness center during your stay. Benefit from free parking, a 24-hour reception, and meeting facilities for your business needs.

Prime Location

Located just 1 kilometer from SEA LIFE Grapevine Aquarium and LEGOLAND Discovery Center Dallas Fort Worth, and 2.5 kilometers from Great Wolf Lodge Dallas, our hotel is the perfect choice for leisure travelers. Book now and enjoy easy access to Dallas-Fort Worth Airport, just an 8-minute drive away.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1315 reviews
Cleanliness: 6.64
Service: 8.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 5.64
Overall Experience: 8.61
N
Nora • family_with_children • us
10
2026-09-18 • via Nuitee
M
maria Del C • family_with_children • mx
6
2026-09-13 • via Nuitee
A
Angelle • family_with_children • us
5
The location, staff and view was wonderful!
Pros:

Friendly staff, the location was great and the view was beautiful.

Cons:

The bathroom was way too small , the shower only had hot water a little too hot, the sink was outside of the bathroom , not much room in the bathroom to change . The a/c in the room didn’t work to well.

2026-09-08 • via Nuitee
S
Salazar López • family_with_children • us
10
Grandioso
Pros:

La cercanía

Cons:

Que el hotel está viejo en el sentido de mobiliarios.

2026-09-07 • via Nuitee
S
Shawnda • family_with_children • us
10
2026-09-05 • via Nuitee
L
Lori • solo_traveller • jm
10
2026-09-05 • via Nuitee
S
Shamira • family_with_children • us
6
Okay but very disappointed with the smell of the hotel room.
Pros:

The staff and overall cleanliness of the property was great. Staff were excellent.

Cons:

The room had a very strong moldy smell, the elevator as was not functioning for a portion of our stay.

2026-08-31 • via Nuitee
S
Samiah • couple • us
10
2026-08-31 • via Nuitee
S
Samantha • couple • us
10
2026-08-22 • via Nuitee
M
Matt • couple • us
7
2026-08-21 • via Nuitee
C
Charles • solo_traveller • de
7
2026-08-20 • via Nuitee
H
Hill • solo_traveller • au
10
2026-08-19 • via Nuitee
T
TEISSONNIERE • couple • fr
8
2026-08-16 • via Nuitee
J
Juko-Petri • family_with_children • fi
8
Toimi meidän tarpeeseen oikein hyvin, ja vierailu oli miellyttävä.
Pros:

Tilava huone, sijainti kauppakeskuksen vieressä oli kiva, kun olimme siellä vain yhden yön lay-overin vuoksi. Kuljetus lentokentällä oli hieno asia.

2026-08-14 • via Nuitee
A
amandadF2505AO • NONE
6
Okay the beds where hard and too small
Pros:

The location was good, friendly staff, clean rooms, the beds where way too small for two adukts amd they where not comfortable at all. The floor probably would of veen the vetter option.

2026-08-13 • via Tripadvisor
G
groverw933 • Business
10
Great deal and great rooms
Pros:

It was absolute great stay, the staff is kind, the rooms are huge, and it's a great value, with walking distance to eats nearby. They even have a free shuttle to the airport. Would absolutely stay here again.

2026-08-13 • via Tripadvisor
F
farmhouses2024 • NONE
2
Stinky!
Pros:

The hotel smelled musty, but the room was even worse! Like dirty carpet water was sitting under the room and was never cleaned. WILL NEVER GO BACK!

2026-08-11 • via Tripadvisor
A
Amanda • solo_traveller • us
8
Pros:

The staff was very friendly, the rooms where actually clean. Most jotels we stay at have haor and dust normally this one dis not.

Cons:

The beds where tiny just a little bigger than a normal twin size bed, they where so hard sleeping on the floor would of probably been better.

2026-08-10 • via Nuitee
B
Brandon • family_with_children • us
5
Could have been better. Over paid for our stay
Pros:

Breakfast was good and it’s close to the mall

Cons:

We had two rooms. The third-floor room was updated, clean, and all the amenities worked. However, the room we were in was outdated and not what was shown in the pictures. The sink was clogged, the tub needed a mat from the chipping pieces, and it didn’t even have a microwave.

2026-08-09 • via Nuitee
H
Hello_Lisafer • NONE • Houston, Texas
6
Price is ok but lower your expectations
Pros:

Pros: location, clean bathrooms, fridge and microwave in room, pillows are comfortable, rooms are spacious, free breakfast, friendly staff.

Cons: no in-room safe, only one ice machine in hotel, breakfast ends at 9:30am, mildew and dust caked in AC unit, shower water pressure sucked, hotel does not serve food outside of breakfast despite signs posted in rooms, overall maintenance and upkeep needed. Whole property smells like cigarette butts masked with air freshener.

2026-08-08 • via Tripadvisor