NH Frankfurt Airport West

Hotels
•
NH Hotels
7.8 (2132 reviews)
Kelsterbacherstrasse 19 , Raunheim , DE
+49 6142 9900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
5.78
Multiple mentions of cleanliness issues and bad odor.
Service
9.75
Staff is described as friendly and helpful.
Location
9.29
Proximity to the airport is appreciated.
Room Quality
7.24
Mixed reviews on comfort and condition of rooms.
Amenities
7.77
Standard amenities, but some issues reported.
Value for Money
6.73
Some guests feel the price is too high for the quality.
Food and Beverage
7.28
Breakfast and restaurant quality need improvement.
Overall Experience
8.55
Overall a mixed but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:17

Property Description

Convenient Shuttle Service
Enjoy the convenience of a free shuttle service to and from Frankfurt Airport, making your travel experience seamless.

Relaxing Wellness Facilities
Unwind after a long day with access to a sauna and gym on-site, perfect for rejuvenation and relaxation during your stay.

Delicious Dining Options
Indulge in a variety of regional and international dishes at the hotel's restaurant, open for breakfast, lunch, and dinner. Don't forget to visit the 24-hour open bar for drinks and snacks anytime.

Experience comfort and convenience at NH Frankfurt Airport West. Book now for a memorable stay.

Important information:

The airport shuttle service can accommodate a maximum of 8 guests.

The airport shuttle service operates on the following schedule:
Airport to hotel: 06:15, 10:45, 17:45, 22:45 [every 1 hour] {from 06:15 to 10:45 and from 17:45 to 22:45}
Hotel to airport: 06:00, 10:30, 17:30, 22:30 [every 1 hour] {from 06:00 to 10:30 and from 17:30 to 22:30}

The airport shuttle service operates from 06:00 to 22:45 every day and costs EUR 8, per person.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

When travelling with pets, please note that an extra charge of EUR 25 per pet, per night applies.

Please note that this property allows service animals free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.8
Based on 2132 reviews
Cleanliness: 5.78
Service: 9.75
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 7.28
Overall Experience: 8.55
E
Eva • extended_group • nl
9
2026-09-19 • via Nuitee
G
GerdNRW • solo_traveller • de
6
Nicht empfehlenswert, Preis-Leistung stimmt nicht, keine Parkplätze
Pros:

Großes ruhiges Zimmer

Cons:

Für ein angebliches 4-Sterne Hotel keine ausreichende Ausstattung. Keine Steckdosen in der Nähe des Bettes. Teppich mit riesigen Flecken. Kühlschrank heizte die Getränke auf. Dazu einziger Kommentar der Rezeption: Es wäre vielleicht ein Heizschrank - keinerlei Entschuldigung! Parkplätze sind alle an Flugreisende Langzeit vermietet. Selbst wenn jemand vorgebucht und bezahlt hat, bekommt er keinen Parkplatz. Freie Parkplätze in der Umgebung gibt es nicht und wenn nicht das nebenan gelegene Holiday Inn Express seine Parkplätze auch an NH Kunden vermieten würde, bliebe einem nur die Chance seinen Wagen ins Parkverbot zu stellen. Frühstücksangebot auch eher im unteren Bereich.

2026-09-18 • via Nuitee
Y
YULIN • couple • tw
4
Pros:

地點

Cons:

前一晚入住客戶的廁所垃圾桶沒有倒
浴室無法淋浴
床下有垃圾未清

2026-09-16 • via Nuitee
H
Hameedat • solo_traveller • de
4
Cons:

The lobby really smelt and the sink in the bathroom seemed clogged

2026-09-16 • via Nuitee
K
Klenq • solo_traveller • pl
8
2026-09-15 • via Nuitee
S
Simone • couple • de
5
Pros:

Frühstück sehr gut

Cons:

Nur eine Sitzmöbel im Zimmer.Und der eine Stuhl war so verschmutzt ,das man sich geekelt hat sich darauf zu setzen

2026-09-15 • via Nuitee
K
Klenq • solo_traveller • pl
8
2026-09-15 • via Nuitee
S
Sandra Bisel • solo_traveller • de
7
Pros:

Lage zum Flughafen

2026-09-15 • via Nuitee
U
Uwe • solo_traveller • de
9
Unglaublich praktisch und mit herzlichem Personal!
Pros:

Besonders gut hat mir die Hilfsbereitschaft gefallen, nachdem ich mein Handy im Zimmer vergessen hatte und ich es unversehens an der Rezeption in Empfang nehmen konnte, nachdem ich schon am Flughafen gewesen bin.
Meinen herzlichen Dank dafür!

2026-09-13 • via Nuitee
G
Guido Steijaert • solo_traveller • nl
10
Super
Pros:

Mooie ruime kamer

2026-09-13 • via Nuitee
U
Ulrich • family_with_children • us
8
2026-09-13 • via Nuitee
M
Martin • solo_traveller • de
5
2026-09-11 • via Nuitee
K
Károly • extended_group • hu
9
2026-09-10 • via Nuitee
M
Matthias • solo_traveller • ch
8
2026-09-10 • via Nuitee
C
Cindy • solo_traveller • nl
9
Comfort and convenient location
Pros:

Fantastic staff especially reception and housekeeping.
Airport transfer is included in the price.

Cons:

Wifi wasn't great.

2026-09-10 • via Nuitee
K
Katharina • family_with_children • de
8
2026-09-10 • via Nuitee
D
David • solo_traveller • de
8
2026-09-09 • via Nuitee
A
Anne • solo_traveller • de
8
Pros:

Sehr freundliches Personal.

2026-09-08 • via Nuitee
W
Wojciech • solo_traveller • pl
8
2026-09-08 • via Nuitee
L
Laurent • solo_traveller • fr
9
2026-09-08 • via Nuitee