NH Frankfurt Airport West

Hotels
•
NH Hotels
7.8 (2132 reviews)
Kelsterbacherstrasse 19 , Raunheim , DE
+49 6142 9900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
5.78
Multiple mentions of cleanliness issues and bad odor.
Service
9.75
Staff is described as friendly and helpful.
Location
9.29
Proximity to the airport is appreciated.
Room Quality
7.24
Mixed reviews on comfort and condition of rooms.
Amenities
7.77
Standard amenities, but some issues reported.
Value for Money
6.73
Some guests feel the price is too high for the quality.
Food and Beverage
7.28
Breakfast and restaurant quality need improvement.
Overall Experience
8.55
Overall a mixed but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:17

Property Description

Convenient Shuttle Service
Enjoy the convenience of a free shuttle service to and from Frankfurt Airport, making your travel experience seamless.

Relaxing Wellness Facilities
Unwind after a long day with access to a sauna and gym on-site, perfect for rejuvenation and relaxation during your stay.

Delicious Dining Options
Indulge in a variety of regional and international dishes at the hotel's restaurant, open for breakfast, lunch, and dinner. Don't forget to visit the 24-hour open bar for drinks and snacks anytime.

Experience comfort and convenience at NH Frankfurt Airport West. Book now for a memorable stay.

Important information:

The airport shuttle service can accommodate a maximum of 8 guests.

The airport shuttle service operates on the following schedule:
Airport to hotel: 06:15, 10:45, 17:45, 22:45 [every 1 hour] {from 06:15 to 10:45 and from 17:45 to 22:45}
Hotel to airport: 06:00, 10:30, 17:30, 22:30 [every 1 hour] {from 06:00 to 10:30 and from 17:30 to 22:30}

The airport shuttle service operates from 06:00 to 22:45 every day and costs EUR 8, per person.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that a maximum of 2 pets is allowed per room.

When travelling with pets, please note that an extra charge of EUR 25 per pet, per night applies.

Please note that this property allows service animals free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.8
Based on 2132 reviews
Cleanliness: 5.78
Service: 9.75
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 7.28
Overall Experience: 8.55
A
Anna • extended_group • pl
9
Czysto, wygodnie, smacznie i dogodna lokalizacja!
2026-10-30 • via Nuitee
V
VLADIMIR • family_with_children • md
5
2026-10-30 • via Nuitee
M
Maria • solo_traveller • de
8
2026-10-29 • via Nuitee
M
Mathias • solo_traveller • de
1
Können Sie bitte wie in Barcelona eine Nachricht an die Hotels in Deutschland schicken, dass man nicht vergisst, dass es
Pros:

Room was not bad, big windows.

Cons:

Es gab keine Begrüßung da nur zwei Moslems an der Rezeption waren, ein Araber und ein iraker. Direkt unfreundlich, was mich an meine schlechte Erfahrung in Barcelona erinnert hat, wo ich vor 8 Wochen als Christ diskriminiert wurde, in diesem Hotel dasselbe negative Verhalten. Ist das denn jetzt überall so problematisch?
Es sind ja derzeit hunderte Moslems auf den Autobahnen unterwegs, an jedem Rastplatz fiel das extrem auf, immer nur Männer, keine Familien.
Man fühlt sich wie in der Türkei, insbesondere für Frauen ist das auch sehr unangenehm und schwierig. Meine Frau ist total verängstigt, sie ist ja Chinesin und in China gibt es noch Respekt und Höflichkeit, dies hat ja auch unser Bundespräsident erlebt, der gerade auf Staatsbesuch in China ist und in einer schönen Gebirgslndsxhaft ich mit vielen netten Menschen wandern war. Wir können viel von China und anderen asiatischen Ländern lernen.

2026-10-29 • via Nuitee
A
Anel • solo_traveller • ba
10
2026-10-28 • via Nuitee
J
Jadwiga • extended_group • be
3
Wygląda na to, że obsługa zabiera rzeczy zapomniane w pokoju przez gości i nie ma szans ich odzyskać
Pros:

czystość, wygoda łóżek, możliwość przygotowania herbaty w pokoju

Cons:

kontakt z recepcją: zarówno przez aplikację Booking.com, jak i telefonicznie

2026-10-27 • via Nuitee
W
Wojciech • solo_traveller • pl
7
Satysfakcja zalezy od ceny, ktore sie zmieniaja dosc sporo
Cons:

Nie wszystkie pokoje prezentuja ten sam standard, tym razem otrzymalem pokoj bez lodowki, wiec moj pobyt byl mniej komfortowy w porownaniu do poprzednich.

2026-10-27 • via Nuitee
S
Sam Romaric • couple • de
1
Enttäuscht
Pros:

Nur das Bett und Sauna

Cons:

Ausstattung des Zimmers, die Dekoration, die Sauberkeit, Lärm,…

2026-10-25 • via Nuitee
M
Maria • couple • it
9
2026-10-21 • via Nuitee
K
Katharina • couple • us
9
Cons:

The building needs to be painted, it looks a bit run down from the outside

2026-10-20 • via Nuitee
I
Ina • couple • de
10
Gute Lage zum Flughafen
Pros:

Es gibt einen Shuttle zum Flughafen. Im Zimmer war es etwas warm, aber die Fenster ließen sich öffnen, sodass man lüften konnte.

2026-10-20 • via Nuitee
F
Frank • couple • de
9
2026-10-19 • via Nuitee
A
Anja • solo_traveller • ch
8
Convenient hotel close to the airport
Pros:

Basic hotel but convenient when flying early.

Cons:

No fridge or water in the room

2026-10-18 • via Nuitee
H
Holger • couple • de
9
2026-10-18 • via Nuitee
M
Maksym • couple • mt
10
Pros:

Breakfast was amazing
Nice and helpful service
Big thanks for everything 🫂

2026-10-18 • via Nuitee
N
Normen • solo_traveller • de
10
Kommen sehr gerne wieder
Pros:

Tolles Zmmer
Sehr freundliches Personal

Cons:

Nichts auszusetzen

2026-10-15 • via Nuitee
A
Andrea • solo_traveller • se
8
Would stay again due to location.
Pros:

Good location; liked the fact that there is an inner door in the room to keep hallway noise to a minimum.

Cons:

Bit dated, bad smell in hallways.

2026-10-15 • via Nuitee
L
Lisa-Maria • solo_traveller • at
5
Cons:

In urgent need of a full refurbishment…

2026-10-15 • via Nuitee
L
Lynda • couple • gb
7
2026-10-14 • via Nuitee
M
Mohamed • couple • eg
7
2026-10-14 • via Nuitee