Crystal Hotel

Hotels
8.3 (1496 reviews)
24 Rue Saint Benoit , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Small rooms
High prices

Categories

Cleanliness
8.63
Rooms were noted as clean and charming in multiple reviews.
Service
9.1
Staff received consistent praise for being lovely, kind, and accommodating.
Location
9.14
The location was described positively with easy access to major attractions.
Room Quality
7.59
Some reviews mentioned rooms were small and needed renovations.
Amenities
8.12
Amenities described as standard for a hotel, with some mentions of breakfast quality.
Value for Money
7.08
Concerns over high pricing relative to quality were noted.
Food and Beverage
8.13
Breakfast had a balanced selection, contributing to a positive experience.
Overall Experience
8.6
Many positive comments indicate a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:36

Property Description

Luxurious Stay in the Heart of Saint-Germain

Colorful Rooms with Modern Amenities: Enjoy a comfortable stay in our air-conditioned, non-smoking rooms equipped with a minibar, safe, TV with satellite channels, free Wi-Fi, and a private bathroom with luxurious amenities.

Charming Breakfast Experience: Start your day with a delicious breakfast served in our vaulted cellar or in the comfort of your room, adding a touch of elegance to your morning routine.

Convenient Location and Exceptional Service: Explore nearby attractions like the Medieval Museum and Jardin du Luxembourg with ease, and take advantage of our 24-hour reception and cozy armchairs for a relaxing stay. Book your stay at Crystal Hotel for a memorable experience in Saint-Germain!

Important information:

If you smoke in the room, there will be an extra EUR 250 charged by the hotel.

The credit card used to make the booking as well as personal identification will be requested upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1496 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
L
Leslie • couple • us
9
Very pleased with the hotel, including breakfast. 3 block from the Seine River.
Pros:

Breakfast was great! Staff wonderful. Location was exceptional. We really enjoyed our stay!

Cons:

N/A

2026-05-27 • via Nuitee
A
Alina • couple • de
9
Pros:

Lage, Personal, Preis/Leistung

2026-05-27 • via Nuitee
M
Magdalena • extended_group • uy
8
buena opción calidad ubicación precio
Pros:

excelente ubicación

Cons:

muy chico ascensor

2026-05-25 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-05-25 • via Nuitee
R
Robert • couple • ca
8
Breakfast was outstanding, location is very good
Pros:

Location was outstanding

Cons:

There was a renovation going on when we arrived and we were not informed

2026-05-24 • via Nuitee
B
Betsy • family_with_children • il
10
Pros:

The location is amazing, in the heart of Saint Germain des pres. We stayed in a room with sofabed. It was quite spacious.

2026-05-24 • via Nuitee
P
Paul • couple • us
7
Great location and staff. Room for 2 ok.
Pros:

Great location and awesome staff

Cons:

Value was not there. It is a nice hotel room but for the price, I expect more

2026-05-24 • via Nuitee
S
Sergeyev • couple • us
10
Concierge staff was great. Tristan assisted my friend’s family to order flowers and chocolates for a her birthday and g
Pros:

Hotel was clean and located in St Germain which is close to metro and walking distance from Musee D’Orsay.

2026-05-23 • via Nuitee
J
Jasper • couple • au
9
2026-05-20 • via Nuitee
D
Darja • couple • gb
10
Great short stay
Pros:

Friendly, central and clean

2026-05-20 • via Nuitee
A
Anatoly • family_with_children • ie
10
2026-05-19 • via Nuitee
H
Hans-Ulrich • solo_traveller • de
8
Cons:

Es fanden Fassadenarbeiten u.a. statt, so dass die Optik des Hotels sehr beeinträchtigt war. Teilweise war tagsüber auch Baulärm zu hören.
Am problematischtem war aber, dass bei den Arbeiten auch die Klimaanlagen erneuert wurden und während des gesamten Aufenthalts dadurch keine Heizung zur Verfügung stand. Leider hatten wir ein paar sehr kühle Tage und Abende, an denen aber dadurch nicht geheizt werden konnte. Ich hoffe auf eine teilweise Erstattung des Preises.
Bitte antworten Sie kurzfristig.
Vielen Dank und viele Grüße
Ulrich Leder

2026-05-18 • via Nuitee
S
Sara • couple • us
10
2026-05-17 • via Nuitee
T
TAKAO • solo_traveller • jp
9
最高のロケーションとスタッフの親切は忘れられない！
Pros:

最高のロケーションです。

2026-05-16 • via Nuitee
C
Cynthia • extended_group • us
9
2026-05-16 • via Nuitee
P
Philip • couple • gb
9
Easy access to all sightseeing sites, Metro and trains
Pros:

Positions

Cons:

Positions

2026-05-12 • via Nuitee
J
Joice • couple • br
7
No geral foi muito boa.
Pros:

Camas. Espaço do quarto. Bom banheiro.

Cons:

Infelizmente tinha um andaime no meu andar.

2026-05-11 • via Nuitee
D
Dante • family_with_children • it
6
Posizione fantastica, il resto da migliorare visto il prezzo
Pros:

Posizione davvero perfetta per visitare Parigi e là rive gauche. Non esiste luogo più comodo dove soggiornare.
Hotel vecchiotto ma pulito. In Italia sarebbe un 2 stelle. Il personale della colazione molto gentile

Cons:

carissimo per quello che danno, nemmeno una bottiglietta d’acqua in omaggio con 500 euro a notte di tariffa.
Colazione discreta

2026-05-10 • via Nuitee
A
annamaria • family_with_children • it
9
Soggiorno piacevole, ritornerei
2026-05-09 • via Nuitee
S
STYLIANI • solo_traveller • gr
10
ΑΝΕΤΗ ,ΞΕΚΟΥΡΑΣΤΗ,ΒΟΛΙΚΗ.
Pros:

ΠΡΩΙΝΟ ΔΕ ΔΟΚΙΜΑΣΑ.ΤΟ ΚΤΙΡΙΟ ΠΟΛΥ ΑΤΜΟΣΦΑΙΡΙΚΟ ,Η ΤΟΠΟΘΕΣΙΑ ΑΡΙΣΤΗ.ΣΕ ΠΟΛΛΑ ΑΞΙΟΘΕΑΤΑ ΠΑΣ ΑΝΕΤΑ ΜΕ ΤΑ ΠΟΔΙΑ.ΤΟ ΔΡΟΜΑΚΙ ΗΣΥΧΟ ΠΑΡΟΛΟ ΠΟΥ ΣΕ 1 ΛΕΠΤΟ ΠΕΡΠΑΤΗΜΑ ΒΡΙΣΚΕΣΑΙ ΣΤΗΝ ΣΕΝ ΖΕΡΜΕΝ.Ο ΥΠΝΟΣ ΤΕΛΕΙΟΣ.

Cons:

ΟΛΑ ΚΑΛΑ.ΔΕ ΒΡΙΣΚΩ ΚΑΤΙ ΑΡΝΗΤΙΚΟ.

2026-05-08 • via Nuitee