Crystal Hotel

Hotels
8.3 (1524 reviews)
24 Rue Saint Benoit , Paris , fr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Small rooms
High prices

Categories

Cleanliness
8.63
Rooms were noted as clean and charming in multiple reviews.
Service
9.1
Staff received consistent praise for being lovely, kind, and accommodating.
Location
9.14
The location was described positively with easy access to major attractions.
Room Quality
7.59
Some reviews mentioned rooms were small and needed renovations.
Amenities
8.12
Amenities described as standard for a hotel, with some mentions of breakfast quality.
Value for Money
7.08
Concerns over high pricing relative to quality were noted.
Food and Beverage
8.13
Breakfast had a balanced selection, contributing to a positive experience.
Overall Experience
8.6
Many positive comments indicate a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:36

Property Description

Luxurious Stay in the Heart of Saint-Germain

Colorful Rooms with Modern Amenities: Enjoy a comfortable stay in our air-conditioned, non-smoking rooms equipped with a minibar, safe, TV with satellite channels, free Wi-Fi, and a private bathroom with luxurious amenities.

Charming Breakfast Experience: Start your day with a delicious breakfast served in our vaulted cellar or in the comfort of your room, adding a touch of elegance to your morning routine.

Convenient Location and Exceptional Service: Explore nearby attractions like the Medieval Museum and Jardin du Luxembourg with ease, and take advantage of our 24-hour reception and cozy armchairs for a relaxing stay. Book your stay at Crystal Hotel for a memorable experience in Saint-Germain!

Important information:

If you smoke in the room, there will be an extra EUR 250 charged by the hotel.

The credit card used to make the booking as well as personal identification will be requested upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1524 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
N
Ney couple br
8
Excelente localização
Pros:

Localização

Cons:

Elevador muito pequeno

2026-06-18 via Nuitee
A
Alessandro solo_traveller in
8
Great position with easy walking reach to main city sites, amazing famous staircase, very careful and nice staff
Pros:

Great position with easy walking reach to main city sites, amazing famous staircase, very careful and nice staff

2026-06-15 via Nuitee
F
FRANCE couple fr
10
2026-06-14 via Nuitee
M
Marcela solo_traveller cl
10
2026-06-12 via Nuitee
H
Hein family_with_children nl
8
2026-06-11 via Nuitee
D
Doris solo_traveller fr
7
Pros:

Konumu, personeli çok iyi

Cons:

Odalar daha temiz olabilir; kahvalrı daha zengin olabilir

2026-06-10 via Nuitee
B
Berna extended_group tr
9
İyiydi
Pros:

Yeri cok iyi ve temiz

2026-06-10 via Nuitee
P
Pınar solo_traveller tr
3
Fiyat ve kalite aynı paralelde değil
Pros:

Saint-Germain ‘ in göbeğinde yeri çok güzel

Cons:

O da çok tozluydu, odada su yoktu,

2026-06-10 via Nuitee
E
Elizabeth couple fr
10
Super!
Pros:

Location, friendly & helpful staff, clean & bright bedroom. Comfy beds!

Cons:

Nothing

2026-06-09 via Nuitee
A
Amir couple il
8
2026-06-09 via Nuitee
A
Anastasia couple gr
10
2026-06-09 via Nuitee
C
Claudia couple au
8
Enjoyable, welcoming and accommodating
Pros:

The location is great for bus, trains and tourist attractions . Staff were helpful all the time. The fridge and safe

Cons:

The bed, and the floor and more towel hooks would be good

2026-06-08 via Nuitee
M
MARTHA LUZ solo_traveller co
7
Estrecho
Pros:

Ubicación

Cons:

Precio relación producto es demasiado alto

2026-06-08 via Nuitee
Y
Yusuf couple tr
10
2026-06-08 via Nuitee
L
Lauren family_with_children us
9
Location was central to everything we planned.
Pros:

Location.
Concierge, Michele. He was professional yet witty, gave us non touristy restaurant recommendations.
Hotel entrance was very discreet.
Soothing lobby lighting. Comfortable lobby.

Cons:

Rooms need a professional decorator that specializes in elegant rooms for boutique hotels. The hotel has great potential. There was no ambient music in lobby, adding low classical music & fresh flowers to the comfortable lobby would elevate the boutique hotel.
Staircase was dark, adding elegant low lighting would help.

2026-06-08 via Nuitee
X
XIAOQING (Maggie) couple au
9
Had a very pleasant stay there, would love to book it again next time in Paris
Pros:

Great location and friendly staff

Cons:

The room is a bit small

2026-06-08 via Nuitee
V
Vera solo_traveller fr
10
2026-06-07 via Nuitee
A
Aris solo_traveller gr
6
2026-06-07 via Nuitee
C
Claudia solo_traveller us
8
Pros:

The location was excellent.

Cons:

The room was on the smaller side.

2026-06-06 via Nuitee
B
benyamin couple us
8
It was great!
Pros:

Location and staff were wonderful

2026-06-05 via Nuitee