Crystal Hotel

Hotels
8.3 (1567 reviews)
24 Rue Saint Benoit , Paris , fr
+33 1 45 48 85 14

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Small rooms
High prices

Categories

Cleanliness
8.63
Rooms were noted as clean and charming in multiple reviews.
Service
9.1
Staff received consistent praise for being lovely, kind, and accommodating.
Location
9.14
The location was described positively with easy access to major attractions.
Room Quality
7.59
Some reviews mentioned rooms were small and needed renovations.
Amenities
8.12
Amenities described as standard for a hotel, with some mentions of breakfast quality.
Value for Money
7.08
Concerns over high pricing relative to quality were noted.
Food and Beverage
8.13
Breakfast had a balanced selection, contributing to a positive experience.
Overall Experience
8.6
Many positive comments indicate a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:36

Property Description

Luxurious Stay in the Heart of Saint-Germain

Colorful Rooms with Modern Amenities: Enjoy a comfortable stay in our air-conditioned, non-smoking rooms equipped with a minibar, safe, TV with satellite channels, free Wi-Fi, and a private bathroom with luxurious amenities.

Charming Breakfast Experience: Start your day with a delicious breakfast served in our vaulted cellar or in the comfort of your room, adding a touch of elegance to your morning routine.

Convenient Location and Exceptional Service: Explore nearby attractions like the Medieval Museum and Jardin du Luxembourg with ease, and take advantage of our 24-hour reception and cozy armchairs for a relaxing stay. Book your stay at Crystal Hotel for a memorable experience in Saint-Germain!

Important information:

If you smoke in the room, there will be an extra EUR 250 charged by the hotel.

The credit card used to make the booking as well as personal identification will be requested upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Location

Guest Reviews

8.3
Based on 1567 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
J
Jenny • solo_traveller • se
10
Pros:

Perfekt läge

Cons:

Inte så märkvärdig frukost

2026-07-25 • via Nuitee
E
Erika • solo_traveller • de
8
2026-07-24 • via Nuitee
L
Larissa • couple • nl
9
2026-07-23 • via Nuitee
P
Pierre • couple • fr
9
Bel endroit pour un séjour court
Pros:

Emplacement à la hauteur de notre attente

Cons:

rien

2026-07-22 • via Nuitee
P
Patricia • couple • us
10
Would definitely stay again. Teodora, Tristan & the night time gentleman made us feel so at home.
Pros:

The staff was very kind & knowledgeable.
We were in Room 19 facing the street on the 4th floor. Beautiful and very quiet.

Cons:

Bathroom fine but a little small.

2026-07-20 • via Nuitee
G
Gerald • family_with_children • gb
10
2026-07-19 • via Nuitee
E
Elysia • couple • us
6
2026-07-19 • via Nuitee
王 • extended_group • tw
8
2026-07-19 • via Nuitee
J
Jessica • couple • gb
9
Gorgeous and good value for money
Pros:

Lovely hotel nestled in Saint Germain des Pres, it was so cool inside which made for such a nice change from the blistering Paris summer heat

Cons:

I wish we’d have gotten breakfast included

2026-07-14 • via Nuitee
A
Artūras • extended_group • lt
9
2026-07-14 • via Nuitee
G
Gyulten Mustafova • couple • gb
7
Cons:

I was expecting our room more clean.

2026-07-13 • via Nuitee
D
Dirk • solo_traveller • us
10
The place to be on the Left Bank!
Pros:

Sublime location around the corner of cafe Flore, right by the ancient St Germain church. Former haunt of American jazz musicians seeking a future in Paris during the 1960s.
Excellent A/C, generous bathroom even in singlecroom. Outlets everywhere, a rack for my luggage.

Cons:

No international stations on tv in room.

2026-07-13 • via Nuitee
C
Charles • couple • gb
10
It was a wonderful stay in every possible way- friendly pool (outside temperature 35 degrees, perfect location and so fr
Pros:

Clea, friendly, cool with excellent air conditioning, perfect location
We moved in the evening when we decided wee could bear another moment in the truly horrendous Tiny House ‘apartment’ nearby

Cons:

Absolutely nothing

2026-07-12 • via Nuitee
M
Maria-Gracia • solo_traveller • us
9
2026-07-12 • via Nuitee
A
Arkadiy • couple • il
8
Телевизоры побольше сделать , повесить новые с возможностью подключения смартфонов, а то ни каналов ничего нет.
Pros:

Местоположение отличное. В остальном ничего особенного. Ни в дизайне, ни в ремонте, ни в размере комнат.

Cons:

Цена за номер. Можно бы сделать более интересный дизайн, чем просто белые стены.

2026-07-11 • via Nuitee
E
Ebru • solo_traveller • tr
9
2026-07-09 • via Nuitee
D
Denisa • couple • ro
6
Dezamagitor
Pros:

Locatia

Cons:

Am fost cazati in Camera nr 24, situata la parter, in spatele receptiei , langa toaleta din receptie, astfel ca se auzeau toate zgomotele facute ca urmare a folosirii toaletei de catre personal si turiști, incepand cu ora 7 dimineata si pana seara târziu.
La momentul rezervarii nu am fost in cunostinta de cauza ca am putea fi cazati intr-o asemenea camera, caci cu siguranta nu am mai fi rezervat-o. În plus, era foarte intunecoasa si avea vedere in curtea interioara unde sunt depozitate obiecte care nu mai sunt folosite si deseuri. Aceasta camera nu ar trebui sa mai fie inchiriata turistilor.
Al doilea aspect este ca ne-a fost oprita o garantie de 50€ pentru produsele din minibar, care in total nu valorau mai mult de 20€, iar aceasta garantie nu a fost mentionata la ,, politicile companiei” pe site-ul Booking.
In al treilea rand, doamna care ne-a cazat ne-a tratat de parca am fi primit camera gratis, a uitat sa ne dea cartela cu care foloseam lumina si parola de la wifi.

2026-07-09 • via Nuitee
F
Ferda • couple • tr
8
Aslında iyi
Pros:

Lokasyon ve personel

Cons:

Oda çok küçük ama Paris için normal
Asansör çıkmadığı için zeminde oda aldık biraz boğucu idi

2026-07-09 • via Nuitee
E
Emma • couple • it
4
Pros:

Posizione buona

Cons:

L hotel non ha un generatore di elettricità . Siamo stati al buio e con acqua fredda per 24 ore , alla fine l hotel non ci voleva rimborsare neanche la prima notte , ho dovuto far intervenire Booking

2026-07-07 • via Nuitee
J
Jr • solo_traveller • br
8
Cons:

Localização quarto reservado piso térreo ao lado banheiro social do hotel

2026-07-06 • via Nuitee