Extended Stay America Suites - San Antonio - Airport

Hotels
•
Extended Stay America Suites
6.4 (510 reviews)
1015 Central Parkway South , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Basic amenities
Cons:
Cleanliness issues
Poor service quality

Categories

Cleanliness
4.11
Multiple reviews noted the rooms were filthy, infested with roaches, and had unpleasant odors.
Service
6.08
Several complaints about rude staff and lack of support from management.
Location
9.12
Ok location off the highway; many reviewers mentioned the convenience of the location.
Room Quality
4.57
Frequent mentions of dirty, small rooms with bad smells and inadequate facilities.
Amenities
8.1
Basic amenities provided, but often not maintained properly.
Value for Money
6.06
Average value considering the poor experience reported across many reviews.
Food and Beverage
7.61
Not much feedback on food and beverage, assumed average quality.
Overall Experience
5.58
Consistently negative feedback suggesting a very disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - San Antonio. Cook your favorite meals or store leftovers easily during your stay.

Complimentary Amenities
Enjoy free WiFi, parking, and a grab-and-go breakfast during your time at the hotel. Benefit from the 24-hour front desk, laundry facilities, and ironing amenities to make your stay hassle-free.

Convenient Location
Located in San Antonio, our hotel is near popular attractions like the Riverwalk, Six Flags Fiesta Texas, and SeaWorld. Explore the city with ease and return to a comfortable and well-equipped room at the end of the day.

Book now for a delightful extended stay experience at Extended Stay America - San Antonio - Airport!

Important information:

Daily housekeeping services are available for an additional fee.

Please note that all guests need to provide a valid credit card at check-in. Cash is not accepted.

When booking for 14 nights or more, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.

Housekeeping service is offered every 14 days.

Please note that pets will incur an additional charge of USD 25 per day for the first 6 days, per pet, and USD 10 for each additional day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 510 reviews
Cleanliness: 4.11
Service: 6.08
Location: 9.12
Room Quality: 4.57
Amenities: 8.1
Value for Money: 6.06
Food and Beverage: 7.61
Overall Experience: 5.58
R
rosa • solo_traveller • us
10
2026-05-31 • via Nuitee
C
Christina • solo_traveller • us
10
2026-05-24 • via Nuitee
C
Christina • solo_traveller • us
10
2026-05-21 • via Nuitee
Y
yolanda • solo_traveller • us
3
Cons:

When arrival to lobby the staff was taking too long. Hotel was paid prior online was charged a second time in person. When entering our room I checked everything before settling.The restroom was dirty shower curtain brown,tub had dirt and bugs in the tub seems like it had been wash in a while. Room door hatch was broken door knod seemed like they hade tried breaking in before. Automatically for safety and hygiene of the room cancelled my reservation, staff was advise of circumstances.

2026-05-17 • via Nuitee
N
Nora • family_with_children • us
3
2026-05-14 • via Nuitee
M
Moreno • solo_traveller • us
10
Best of best out of the other competition which says alot
Pros:

The weather

Cons:

The weather

2026-05-11 • via Nuitee
A
Alexis • couple • us
7
2026-05-07 • via Nuitee
V
Valia • solo_traveller • mx
7
Cons:

La ubicación, limpieza , solo ponen una barrita y café de desayuno

2026-05-01 • via Nuitee
T
Timothy Jemison • family_with_children • us
1
Pros:

Nothing

Cons:

It was a bad area and it was nasty and dirty. The outside needed to be cleaned and the inside was even worse. I went in the door and walked out. I would never lay my head in a place like that. The place looked like something for the homeless.

2026-04-01 • via Nuitee
E
Ethel • couple • us
1
I felt degraded having to keep the room given to us because it was too late to get another hotel
Pros:

Location

Cons:

After check in. We went to our room. Bathroom had not been cleaned. Hand towel and washcloth on sink were dirty. No towels were there. There was urine all over the toilet seat. We saw a roach in the kitchen. Fridge was dirty. Pillow cases still had makeup on them from last tenant. Top of the list there was PUBIC HAIRS in our made up bed. We went to Walmart and bout our own cleaning supplies since it was too late to get another hotel. Staff gladly gave us new towels and bed linens. This was our fist and last stay there. Why would you even want to give a filthy room to someone.

2026-03-18 • via Nuitee
D
Darius • extended_group • us
1
2026-03-18 • via Nuitee
C
Carlos • couple • us
1
2026-03-17 • via Nuitee
G
Gustavo • couple • us
6
Mala
Pros:

La ubicación

Cons:

Mala atención de la recepcionista, nunca había nada, ni toallas, ni papel higiénico, el desayuno se limitó a café, no deben engañar a los huéspedes con desayuno incluido cuando solo dan café y agua

2026-03-16 • via Nuitee
T
Tonya • family_with_children • us
1
2026-03-16 • via Nuitee
R
Roberto • family_with_children • ar
6
Buen lugar. Sin toallas ni elementos de cocina
Pros:

Buena ubicación, habitación cómoda, estacionamiento gratuito.

Cons:

Ofrecen servicios de kitchen y no cuentan con utensilios, absolutamente nada. Casi imposible renovar las toallas. Nos sugirieron que compremos toallas porque no son capaces de brindarte el servicio.

2026-03-15 • via Nuitee
V
Vincent • family_with_children • us
1
Cons:

Probably one of the worst experiences under the new management. Had to sleep outside in the car due to not being able to check in with lobby staff. Lobby staff should be on call. Paid for a room to only be stuck outside the lobby area until 7. This new management needs to get it together. There should always be a representive in the lobby regardless of time available. Not everyone is able to check in by 11 pm due to certain circumstances...

2026-03-02 • via Nuitee
J
Jamie • solo_traveller • us
8
Pros:

It was safe

Cons:

Although I requested cleaning twice, no one came. My sheets and room were not cleaned all week. In order to get new towels you have to take new towels to the front desk. They don't have adequate towels for guests to use. The "breakfast " only consists of coffee.

2026-02-26 • via Nuitee
V
Victoria • couple • us
2
2026-01-20 • via Nuitee
S
Sonjia • family_with_children • us
1
Didn't like the people that were hanging around outside
Pros:

Nothing!

Cons:

Muffins were stale

2026-01-19 • via Nuitee
J
Justin • couple • us
1
Horrible
Pros:

Not a thing

Cons:

Most Disgusting room I’ve ever stayed in. Smelled like mold, gnats everywhere. No toilet paper. Absolutely the worst.

2026-01-19 • via Nuitee