Extended Stay America Suites - Boston - Burlington

Hotels
Extended Stay America Suites
6 (502 reviews)
40 South Avenue , Burlington , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Unclean premises
Poor room conditions
Overpriced for the quality

Categories

Cleanliness
2.64
Numerous reviews mention extreme dirtiness and unsanitary conditions.
Service
9.11
Most reviews acknowledge the staff as nice and accommodating despite issues.
Location
9.15
Location is positively noted as being near food and amenities.
Room Quality
4.6
Complaints about room conditions including leaks and unclean linens.
Amenities
5.63
Amenities were not satisfactory; breakfast and room appliances need updating.
Value for Money
5.59
Price does not align with the quality experienced during stay.
Food and Beverage
4.64
Breakfast options were limited and unsatisfactory.
Overall Experience
6.61
Mixed feelings; location is good but overall experience was disappointing due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:25

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stove, microwave, and fridge.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Services
Benefit from free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding. Plus, take advantage of the free weekly housekeeping and onsite parking during your stay.

Book now to experience comfort and convenience at Extended Stay America - Boston Burlington.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 502 reviews
Cleanliness: 2.64
Service: 9.11
Location: 9.15
Room Quality: 4.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 4.64
Overall Experience: 6.61
A
Ahmed solo_traveller us
9
Pros:

The staff are courteous. Binsley, David and Sudip do their best to help out.

Cons:

The toilet seat is loose.

2026-07-25 via Nuitee
P
Philip solo_traveller us
1
I didn’t stay they were completely booked
Pros:

The property was sold out upon arrival had to find an alternative at 1am after spending almost $100 in Ubers just to get to the location

Cons:

That it wasn’t avail

2026-07-24 via Nuitee
K
Kathryn solo_traveller us
5
An adequate place to stay - the room was clean.
Pros:

Once I got to my room
It was basic but fine. But the hotel overall seemed to be setup for a much rougher crowd than I am used to. There was very little hospitality and the entry had a large security video visible to everyone. The entryway smelled heavily like smoke. My room was the most utilitarian and basic hotel room I have stayed in but it was clean and worked.

Cons:

The free breakfast was the most minimal breakfast that could possibly be counted at breakfast and there was nowhere to sit to eat. It was coffee and hot water, outmeal packets and granola bars and packaged muffins.

2026-07-20 via Nuitee
M
Michelle couple us
9
2026-07-19 via Nuitee
S
Stephanie solo_traveller us
5
Pros:

Staff helpful and friendly

Cons:

Bare bones faciility, noisy,

2026-07-15 via Nuitee
I
ilies solo_traveller fr
1
Cons:

Une douche salle, pleine de longs cheveux et qui n’a jamais été lavee puisque l’hôtel ne fait le ménage qu’une fois toutes les deux semaines pour chaque chambre.
Hôtel bruyant, avec une odeur désagréable dans les couloirs. Le personnel n’est pas méchant. Mais l’état de la chambre est très critique, même pour le prix.
Les serviettes, les draps etc… ne sont pas changés pendant votre séjour. J’ai passé 5 nuits très compliquées…

2026-07-13 via Nuitee
J
Jon couple us
4
Adequate facilities at a good price with absolutely no charm
Pros:

Price. Location. Windows opened a bit

Cons:

Add hard boiled eggs and toast/bagels to breakfast. Better coffe creamer

2026-07-11 via Nuitee
R
Richard couple us
5
It was definitely not what I expected but we made the best of it.
Pros:

Location
Price

Cons:

Wasn’t really a typical hotel
Mostly long term residences
No service of replenishing towels/cleaning room
Shower curtain had mold
TV faced a wall, couldn’t watch it in bed
Bed was uncomfortable

2026-07-05 via Nuitee
M
Moise solo_traveller us
10
2026-07-04 via Nuitee
T
Tessa solo_traveller us
1
Just ew, it is a housekeeping issue
Pros:

Close to my work location for the next day

Cons:

Everything.
The door to the room didnt shut even with my whole weight and legs it refused. The bathroom sink didnt work and was broken. The rokn was dirty, there was what looked like fecal matter on the wall and male specimen on the floor of the bathroom. I reported it to the front desk and they stated that they are undergoing renovations, yet clearly thos is a housekeeping and maintenance issue.

2026-07-04 via Nuitee
M
Megan couple us
6
Pros:

Cheap price!

Cons:

VERY dirty. Under my tv had never been cleaned before there were wrapped and dirt. I felt so dirty staying here.

2026-07-03 via Nuitee
L
Lisa couple us
1
Absolutely terrible. Horrendous hotel.
Pros:

Absolutely nothing.

Cons:

Everything. There was no one at the reception desk when we arrived, no one answered the phone that was on the wall next to the desk that had a sign that said to call if assistance was needed. We waited for 15 minutes before someone came, and it was discovered that the phone didn’t work correctly. Doesn’t make up for the fact the reception desk was empty when we got there. We got to the room, and none of the amenities listed on the website were in the room. No coffee maker, no hair dryer and the phone didn’t work. There was supposed to be kitchen supplies but there wasn’t anything at all. I’m surprised we had a bar of soap.
The place looked like it was being used for the homeless, who have been cleaning them out of everything and nothings being replaced. Pillows were awful. I would sleep in my car before I stayed there again.

2026-07-01 via Nuitee
T
Trent couple us
1
Awful. Won’t return and we cancelled the rest of our reservation
Cons:

Found out the WiFi was spotty and couldn’t stay connected. We were charged for the premium WiFi which didn’t work. When we complained we were told that we had to pay for it regardless. Tried talking to the manager but she refused to speak with us, we got Booking.com involved and the manager wouldn’t speak with them either. Very poor customer service and absolutely no follow through

2026-06-29 via Nuitee
J
Jose solo_traveller us
8
Very good
2026-06-29 via Nuitee
V
Victoria solo_traveller us
1
2026-06-28 via Nuitee
P
Phara couple us
3
2026-06-26 via Nuitee
F
Fred solo_traveller us
4
I won't stay here again or recommend to others
Pros:

Location was good. Parking was easy. Hotel was easy to get in and out.

Cons:

No Desk in the room. I am a business VP, I assumed I would have a place to do my work.
The shower was extremely nasty. Mold on shower curtain and long hairs in tub not mine.
Just one little tiny bottle of shampoo in bathroom. nothing else

2026-06-26 via Nuitee
K
Kristin solo_traveller us
8
2026-06-18 via Nuitee
G
Garcia couple us
5
Pésimo
Pros:

Los colchones cómodos

Cons:

Desayuno pésimo el personal pésimo gente fumando marihuana en la puerta del loby

2026-06-08 via Nuitee
W
William solo_traveller us
8
Comfy and quiet. Loved having a refrigerator and microwave. Great price
Pros:

Great location close to everything. Great bed and most importantly, very quiet.

Cons:

Bathtub seems to have some permanent stains

2026-06-07 via Nuitee