Extended Stay America Suites - Orange County - Cypress

Hotels
•
Extended Stay America Suites
7.8 (506 reviews)
5990 Corporate Avenue , Cypress , US
+1 714-761-2766

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
5.91
Multiple reports of unclean rooms, including roaches and a strong animal urine smell.
Service
7.38
Service was inconsistent; some staff were friendly, while others were rude and unhelpful.
Location
9.92
Convenient location for many guests, often noted positively.
Room Quality
6.37
Rooms poorly maintained, designed with some significant drawbacks.
Amenities
6.9
Facilities not well kept; could improve, especially given high occupancy.
Value for Money
8.36
The value was considered subpar given the poor maintenance and cleanliness.
Food and Beverage
8.91
No specific feedback was given, but breakfast service could improve based on occupancy needs.
Overall Experience
8.68
Mixed feelings overall, with a couple of redeeming aspects like location and some polite staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in every room at Extended Stay America - Orange County. Prepare your own meals just like at home during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast featuring a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick meal.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, 24-hour reception, laundry facilities, and upgraded bedding with extra pillows during your stay. Explore nearby attractions including Disneyland, Knotts Berry Farm, and Eldorado Park easily accessible from the hotel.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Orange County - Cypress.

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

7.8
Based on 506 reviews
Cleanliness: 5.91
Service: 7.38
Location: 9.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
L
Linda • solo_traveller • us
8
Pros:

Great helpful staff.

2026-09-18 • via Nuitee
J
Julio • extended_group • us
9
2026-09-11 • via Nuitee
V
Vincent • solo_traveller • us
8
Pros:

Enjoyed the area and the amenities.

Cons:

Most things were well managed. No complain.

2026-09-11 • via Nuitee
W
willie • solo_traveller • us
4
2026-08-23 • via Nuitee
L
Lentini • solo_traveller • us
10
Pros:

It is quiet there

Cons:

The keys for doors were always not working?

2026-08-17 • via Nuitee
A
Al • solo_traveller • us
7
Good for a short stay!!
Pros:

Location is quiet. Fast food restaurants are walking distance if you don’t have a car. I didn’t have breakfast at the hotel but what I saw it could be improved.

Cons:

I had to call front desk because the tv will not urn on, the shower knob was hard to rotate. I learned I was in a handicapped room.

2026-08-05 • via Nuitee
J
Johnny • couple • us
10
2026-08-05 • via Nuitee
C
Chris • solo_traveller • us
7
2026-08-03 • via Nuitee
L
Lucy • solo_traveller • us
10
2026-07-23 • via Nuitee
W
Wilma • family_with_children • us
1
It was horrible!!!!
Pros:

I liked nothing about the hotel.

Cons:

The hotel was the worst hotel I have ever stayed at. The beds were hard and uncomfortable with skinny uncomfortable pillows. The only chairs were hard leather bar stools. There was some type of brown stains in the bathroom sink. We actually left a day early(which we had to pay for). I will never recommend or stay at this hotel again.

2026-07-20 • via Nuitee
P
Pack • couple • us
9
Would def stay there again!!
Pros:

Clerk named Candice was helpful ,kind , helpful and professional 🤗

Cons:

Nothing

2026-07-19 • via Nuitee
E
Eric • couple • us
1
Pros:

?

Cons:

Staff

2026-07-17 • via Nuitee
N
natalie • couple • us
7
2026-07-11 • via Nuitee
C
Christina • family_with_children • us
5
2026-07-02 • via Nuitee
M
Melissa • couple • us
4
2026-07-01 • via Nuitee
F
francisk740 • Solo travel
4
No microwave in the room
Pros:

I arrived here and was greeted warmly! However, the front desk associate forgot to inform me about the complimentary coffee breakfast. Also I was assigned a room without a microwave. On top of that the bathtub in my room had rust stains and a spider crawling in it. Some of the lights in my room were not working. Additionally ironing amenities were missing in my room. Furthermore the front desk is not staffed 24 hours. Finally this hotel does not offer a swimming pool and gym.
Looking past these negative experiences, this hotel does provide conference room facilities, guest laundry and vending machines. Also the rooms are equipped with a refrigerator, cooktop, dining table with stools, sofa seat, air conditioning unit, flat screen TV with cable, hand washing sinks, vanity mirror, clothing rack and complimentary bar soap in the bathroom

2026-06-29 • via Tripadvisor
J
Jack • solo_traveller • us
2
2026-06-20 • via Nuitee
C
Carlos • couple • us
3
Uncomfortable
Pros:

N/a

Cons:

The bed was wore out on one side you could roll off , room 112.

2026-06-15 • via Nuitee
M
Muñoz • solo_traveller • us
8
Pros:

Location and price

Cons:

Cleanliness and unupgraded shower and rooms odors, also there is not front desk service at night.

2026-06-15 • via Nuitee
N
Nicole • couple • us
5
Convenient
Pros:

Location

Cons:

Worn and dirty

2026-06-15 • via Nuitee