Suburban Studios Raleigh - Crabtree Valley

Hotels
Suburban
6.4 (546 reviews)
4810 Bluestone Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Location
Quiet environment
Helpful staff
Clean facilities
Cons:
Dirty environment
Rude staff
Broken amenities
Roach infestation

Categories

Cleanliness
4.54
Numerous complaints about dirty environment and roaches.
Service
8.01
Mixed experiences; some mention rudeness but also helpful staff.
Location
8.55
Location was appreciated in multiple reviews.
Room Quality
5.5
Complaints about room conditions; some were clean, but others reported issues.
Amenities
5.03
Lack of basic amenities reported, such as no breakfast and toiletries.
Value for Money
6.99
Some felt it wasn't worth the price, especially due to cleanliness issues.
Food and Beverage
5.54
No hot breakfast and insufficient items provided.
Overall Experience
7.01
Disappointing experience overall, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:39

Property Description

Fully Equipped Kitchenettes
Enjoy the convenience of a fully equipped kitchenette in every room, complete with a stovetop, microwave, refrigerator, toaster, and kitchenware.

Complimentary Amenities
Benefit from free WiFi, 24-hour front desk service, grab-and-go breakfast, and weekly housekeeping.

Convenient Location
Explore nearby attractions like the Crabtree Valley Mall and Carl Alwin Schenck Memorial Forest.

Experience comfort and convenience at Extended Stay America Raleigh Crabtree Valley. Book now for a memorable stay!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 546 reviews
Cleanliness: 4.54
Service: 8.01
Location: 8.55
Room Quality: 5.5
Amenities: 5.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
J
Jacob couple us
10
Comfy and calm
Pros:

The seclusion/privacy

Cons:

If you don’t have a vehicle getting to things in the area is a little rough

2026-07-25 via Nuitee
A
Abdullah couple us
1
2026-07-25 via Nuitee
H
Hymon couple us
1
2026-07-19 via Nuitee
W
Williams solo_traveller us
5
Pros:

The bus stop and the front desk staff

Cons:

How they charge for support animals 25$ a day is outrageous at these locations what more can any dog do to something that already needs upgrades but I'm grateful for the price it's just inconvenient

2026-07-18 via Nuitee
G
Garcia solo_traveller us
9
2026-07-18 via Nuitee
F
Forbes couple us
6
Won’t be back thanks
Pros:

Quick stop

Cons:

The trees

2026-07-17 via Nuitee
M
MARK solo_traveller us
7
2026-07-08 via Nuitee
B
Brenda solo_traveller us
10
Pros:

Location, the room was clean. The staff was pleasant. Every time I come to Raleigh, this is where I stay. Good price and comfortable accommodations.

Cons:

NA

2026-07-06 via Nuitee
A
Adrian family_with_children us
1
No gratis vengan aquí
Pros:

Sucio e infectado de cucarachas es lo peor que he visitado en mi vida

Cons:

No sirve

2026-07-02 via Nuitee
H
Hisine solo_traveller us
1
Pros:

location

Cons:

Management was disrespectful and unprofessional.

2026-06-29 via Nuitee
E
Ellis solo_traveller us
9
2026-06-29 via Nuitee
H
Hisine solo_traveller us
1
Unprofessional manager
Pros:

Maybe location

Cons:

The manager was unprofessional and difficult all over the fact I wanted to clean my room. Kept giving me push back and when I ask to be placed in another room. She then tells the staff I had to leave the property. I will NEVER spend money here again especially if she's still there

2026-06-26 via Nuitee
H
Hsini couple tw
9
Pros:

服務人員你媽 床單乾淨,合理價錢很滿意

Cons:

退房了,定金金額至今未退款至信用卡

2026-06-26 via Nuitee
K
Karen solo_traveller us
9
This is often my “go-to” place to stay. I like the mini-suite aspect and all the staff.
Pros:

Room, has mini-kitchen, fridge, comfortable bed, TV (but I can’t can’t cast from my phone to the TV, which would be nice). Location is convenient. I often stay here & know most of the staff, very friendly and c accommodating. Also NO carpet in the rooms. I prefer that as I know the floors can be thoroughly cleaned!
Despite some “complaints” (more like notifications to the GM & staff) I’m generally quite pleased with this site. They make repairs and address such quickly.

Cons:

I know they are in process of renovating some features. The room o stayed in was a handicap room, which normally I like. However there’s no way to hand up the moveable shower head. The shower didn’t leak all over the floor as badly as my previous stay in this room. And a previous “guest” had obviously done damage to the room, which clearly the property was in process of repairing, but had not completed. I know they’re doing their best & expect it will be restored soon. I would like the showerhead’s hose to hang on its ‘peg’. Other than that. I know they’re doing what they can to maintain the property.

2026-06-25 via Nuitee
S
Stephanie family_with_children us
5
2026-06-18 via Nuitee
D
David solo_traveller us
5
Property was a good location for me.
Pros:

Breakfast? They should put some plastic cups in the room. No cups, spoons etc

Cons:

Place needs a little refreshing. Could be a jewel but then it would cost more.

2026-06-18 via Nuitee
L
Laflin solo_traveller us
8
2026-06-18 via Nuitee
C
Cory solo_traveller us
9
2026-06-16 via Nuitee
C
Cory solo_traveller us
9
2026-06-16 via Nuitee
H
Hisine solo_traveller us
1
Don't ask for anything or wanting your room clean. You will be kick off the property
Pros:

Management was disrespectful about me wanting to clean my room. A paying customer who been here for about a month can't rebook because the manager had a problem about me wanting to clean my room, even when I offered to clean it myself! And the fact I can't be rebook behind that is bad customer service.

Cons:

Management and when you see big rat trap on the property.

2026-06-08 via Nuitee