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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Vending machine - drinks
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Vending machine - snacks
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Kitchenette in Every Room
Each room at Extended Stay America - San Diego - Sorrento Mesa comes with a convenient kitchenette, complete with essential appliances for a comfortable stay.
Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast, ensuring you have the fuel you need to explore nearby attractions.
Convenient Location
Situated near popular attractions like SeaWorld San Diego and the San Diego Zoo, our hotel in Sorrento Mesa offers easy access to the best of the city.
Book now for a seamless and enjoyable extended stay experience at Extended Stay America - San Diego - Sorrento Mesa.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Nothing I left
I felt unsafe.
I had a great experience with the housekeeper named Maricar.She was very helpful when asking for supplies for my room,always polite and friendly she made me feel like I was at home!
I am a guest at Extended Stay of American in sorrento valley. I want to give a shout out one of the housekeepers and her name is Maricar. She is very nice and friendly. She cleans your room very good and always has a smile on her face. I have been at extended stay for awhile and Maricar has always treated me with respect . To me she is the best housekeeper they have. I give her 10 stars instead of 5.
Everything was perfect. Maricar doing great cleaning my room.
Maricar the housekeeper is very friendly, we're here already for almost 4 months and did a very good job; we love staying here.
comfortable bed. quiet neighbors. location is ideal for work.
breakfast was pathetic (granola bars, no cream or creamer for the coffee). no dishes, cups or utensils in the kitchenette, much less pots or pans for the stove. getting on the "free" wi-fi takes you immediately to a page where you are asked which paid wi-fi option you want and no way to opt for the basic free wi-fi.
Nothing was ok.
Was a mess, the room so dirty and dusty. The tub wasn't clean at all, the towels weren't clean, the floor not vacuum the carpet look old in smell not clean. The furnitures were so Dusty, I got sick my allergy was so bad. I asked to move to another room they said they don't have any room available. I can't believe someone has a business and leave it that way...
What breakfast, coffee and granola bars do not constitute a breakfast, no lids for coffee, no plain creamer, only flavored. The night staff, David, was very friendly and helpful. A C worked well
The carpet in the room was frayed and filthy, I put on my shoes to walk to the bathroom in the middleof the night as I didn'twant to touch the floor. There was a tiny bug crawling in my bed when I pulled back the sheets. The paint was peeling off the tub. Felt creepy!
Absolutely nothing. My stay was cancelled by the property 7.5 hours before my check-in for 9 days. Explanation, if you could call it that , was due to the fact they just started renovations 2 days before. OMG. It was the weekend of comic con and it was our summer vacation for my daughter’s 21st birthday.
Nothing. The management is completely disorganized. Anyone who has renovated anything is aware that it takes months of planning. The hotel should have foreseen that this was a problem and cancelled months in advance. The person who called said he had hundreds of reservations to cancel, so unfortunately there were hundreds of people who missed there planned vacation as well. Yikes.
It was clean, had air conditioning and heater, working showers with hot and cold water, fridge, stoves, microwave, and tv.
There was a domestic violence incident in the room next door to mine, and a woman tried to break into my room through my window by ripping the screen door off; She mistook my room for her boyfriends. I called the front and asked them to fix it, and they did, but i continued to hear disturbance afterwards. So it wasn’t really the property’s fault, but i feel like they could have handled it better by at least investigating the woman who was still on the property, which i did tell them about. Maybe they need security as well to prevent things like that in the future.
Check in
Shower fixtures did not work properly.
It was quiet
Staff is very rude. I called to see if I was able to extend my stay for sn additional night and was told I could look online. When I said I wasn't sure what type of room I had booked I was trested like I was an idiot. Ultimstely I was told nothing could be done over the phone not even telling me if I was able to extend. Also the stove did not work. The free breakfast in the morning is coffee, pre packaged mini muffins and oatmeal packages that you can mix with hot water. I will never go back
Staff was friendly, check in was quick and room was clean and decent for the price.
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