Extended Stay America Suites - Nashville - Airport - Music City

Hotels
Extended Stay America Suites
5.8 (479 reviews)
727 Mcgavock Pike , Nashville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Staff were trying their best
Calm location
Cons:
Cleanliness issues
Overbooking experiences
Uncomfortable beds

Categories

Cleanliness
3.88
Multiple reviews highlighted cleanliness issues, including dirty bathrooms and old, unclean carpets.
Service
8.35
While there were staffing issues, many reviews praised the efforts of the staff under challenging circumstances.
Location
7.39
Guests appreciated the calm and quiet location, though some faced issues with overbooking.
Room Quality
4.84
Frequent complaints about old beds, dirty rooms, and maintenance issues.
Amenities
5.87
Availability of amenities such as a kitchen was noted, but overall dissatisfaction with condition.
Value for Money
4.33
Reviews expressed dissatisfaction with the value received compared to the cost of stay.
Food and Beverage
5.88
Breakfast was mentioned as needing improvement, but location facilitated quiet dining.
Overall Experience
5.85
General disappointment with cleanliness and service overshadowed any positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:14

Property Description

Extended Stay with Fully Equipped Kitchen
Experience comfort and convenience at Extended Stay America - Nashville. Each room is equipped with a stovetop, microwave, and fridge, perfect for longer stays. Enjoy upgraded bedding and laundry facilities during your visit.

Free WiFi and Grab-and-Go Breakfast
Stay connected with complimentary WiFi and start your day right with a grab-and-go breakfast including a variety of options. Whether you prefer bars, muffins, or hot cereal, we have something for everyone.

Convenient Location and Amenities
Located near Nashville Airport, Wave Country Water Park, and OpryMills Shopping Mall, our hotel offers free parking and a 24-hour front desk for your convenience. Book now for a memorable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 479 reviews
Cleanliness: 3.88
Service: 8.35
Location: 7.39
Room Quality: 4.84
Amenities: 5.87
Value for Money: 4.33
Food and Beverage: 5.88
Overall Experience: 5.85
J
Joshua solo_traveller us
10
2026-05-29 via Nuitee
J
Jeremy solo_traveller us
10
2026-05-29 via Nuitee
E
Eddie solo_traveller us
7
Overall decent stay but the fridge was leaking and the floor stayed wet.
Pros:

Close to the mall!

Cons:

Quiet. Clean

2026-05-25 via Nuitee
A
Ana couple us
1
Run down and ghetto
Pros:

N/a

Cons:

Room was disgusting. A layer of dust. You can see where the control was sitting. Carpet Floor wet to the touch - was not vacuumed. Sofa had construction dust. Tub had construction dust and debris. Property said it’s non smoking but lobby smelled of smoke. As well as stairway had smoking approval. Mirror had tooth paste. Bathroom skin had make up. Sheets had stains

2026-05-25 via Nuitee
X
X2236PGjoshs Solo travel
10
Great service
Pros:

Super fast and friendly service. Booked ahead of time and it took a matter of 5 minutes to check in.

2026-05-22 via Tripadvisor
P
Paradise25293884763 Friends getaway
10
Music city
Pros:

Where we was in the room prior to me the refrigerator was not cleaned out the floor was greasy and slippery it ruined everyone pairing my socks the floor was not vacuumed the mirror was off of the wall and I can name on and on but the office manager here was so grateful she always made sure I had clean towels she always checking on me and she made my stay Pleasant which day just because the office manager

2026-05-22 via Tripadvisor
C
chechej2026 Solo travel
10
Awesome
Pros:

The best establishment ever the staff was extremely knowledgeable and helpful, never had any issues and breakfast was always served fresh

2026-05-19 via Tripadvisor
M
matthewwV9706WO Solo travel
10
Awesome!
Pros:

The room was an amazing experience as a way to to take a break from the world around me! With a puppy, everything moved calmly and staff was super helpful

2026-05-19 via Tripadvisor
M
Melissa family_with_children us
10
Staff were nice and helpful.
Pros:

It was safe.

Cons:

The floors were sticky and carpet was dirty. Everything else was clean will definitely stay again.

2026-05-18 via Nuitee
A
annaeU2714CU Family
10
Living my best life
Pros:

Love this pla e it feels like home

2026-05-15 via Tripadvisor
S
Scenic47388560400 Solo travel
10
Safe and comfortable!!!
Pros:

The pp l here are more than AWESOME!!! I cant believe how much they helped me the next day when all my money hadn't came through . They litterly have hearts and care about there guest here! I will forever love thisbplace!!

2026-05-12 via Tripadvisor
A
Allexzhaeh couple us
10
Comfortable but not so much rid of the Creepy Crawlies
Pros:

Quiet location and the Friendly Neighbors

Cons:

When I first got there it was spiderwebs everywhere and Ants In the window and Lent

2026-05-12 via Nuitee
E
Eduardo couple us
9
2026-05-12 via Nuitee
D
desireedeshayb Family
10
Most definitely will be back.
Pros:

Friendly staff. Mya is so sweet and caring. She
has a loving caring heart ! Room was very clean and so was the office . Smooth ride here. The Atmosphere way better than what I've experienced in my life.
Amenities perfect
Noise level not. a problem at all
Value- yes I would .

2026-05-11 via Tripadvisor
3
387miyam Family
10
Music city
Pros:

It’s been safe,it’s been great hospitality,no misunderstandings environment wise.the landscape is amazing.

2026-05-10 via Tripadvisor
S
seyejohnsona Solo travel
10
Music city
Pros:

So far it’s been a pretty good stay. Quiet enough to have a good night sleep. I think the location also helps. But overall it’s been nice staying here courtesy of Mya.

2026-05-07 via Tripadvisor
A
alexandrajB5114TR Solo travel
10
Music city
Pros:

It is 100% better than it has been for the last 5 years . Mya is the best!!

2026-05-03 via Tripadvisor
6
618breannab Family
10
Music city
Pros:

This has been. The best experience since I’ve booked with extended stay looking forward to being here more often

2026-05-02 via Tripadvisor
5
502breannab Couples
10
Comfortable
Pros:

Amazing Stay Staff Is Great !!

2026-05-01 via Tripadvisor
M
massawaw Family
10
Welcoming
Pros:

Very clean
Respectfully
Great housekeeping
Customer service 100%

2026-05-01 via Tripadvisor