Extended Stay America Suites - Nashville - Franklin - Cool Springs

Hotels
•
Extended Stay America Suites
6.9 (409 reviews)
680 Bakers Bridge Ave. , Franklin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
4.24
Multiple reviews mentioned unclean conditions, such as presence of mold and overall filth.
Service
8.21
Most reviews noted friendly staff, although there were some negative experiences.
Location
8.75
Positive comments about the convenient location.
Room Quality
5.7
Concerns were raised about outdated and uncomfortable room conditions.
Amenities
7.23
Some amenities were appreciated, but there were complaints about missing items.
Value for Money
7.69
The price was considered decent, but quality didn't meet expectations.
Food and Beverage
6.24
Limited options available, with complaints about running out of coffee.
Overall Experience
7.11
Mixed feelings overall, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:33

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Nashville. Cook your own meals just like at home and save on dining out expenses.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast featuring a variety of options. Whether you're in a rush or want to enjoy breakfast in your room, we've got you covered.

Convenient Location near Major Attractions

Located near the Cool Springs Galleria Mall, Nissan North America, and the Country Music Hall of Fame, our hotel is the perfect base for exploring the best of Franklin.

Book your stay at Extended Stay America - Nashville - Franklin - Cool Springs for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 409 reviews
Cleanliness: 4.24
Service: 8.21
Location: 8.75
Room Quality: 5.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.11
T
Taylor • couple • us
6
Cheap, good location, outdated check in process.
Pros:

Location was par.

Cons:

Check in process took forever even though I paid through booking. Never ever had it take that long.

2026-05-21 • via Nuitee
M
Melissa • couple • us
3
2026-05-11 • via Nuitee
E
Elisha • family_with_children • us
5
.
Pros:

.

Cons:

.

2026-05-08 • via Nuitee
A
Anniah • family_with_children • us
6
It was ok. I made staff aware of issues and they seemed as if they would been attentive.
Pros:

Location

Cons:

Couldn’t take a hot shower. The water in the sink got hot but the shower was barely tolerable to even shower in.

2026-05-04 • via Nuitee
M
Meagan • extended_group • us
7
2026-05-04 • via Nuitee
S
Smith • solo_traveller • us
5
Pros:

It was close to everything. Staff was amazing. Nice friendly and very helpful

Cons:

Water was not hot at all. Floor was dirty. My feet had crumbs on them as soon as I took shoes off...

2026-05-03 • via Nuitee
A
Audra • couple • us
1
Pros:

Comfortable mattress. Nice bath towels

Cons:

No hot water in shower. Shower head had no pressure. Rundown facility. Not clean. Cheap quality sheets.

2026-04-27 • via Nuitee
P
Petra • couple • us
10
would book it again
Pros:

everything

Cons:

-

2026-04-26 • via Nuitee
L
Luis Daniel • couple • ca
6
2026-03-30 • via Nuitee
K
Kaytlyn • extended_group • us
4
Never coming back.
Pros:

We left as soon as we got up. Were only there to sleep.

Cons:

You're staff sucks. They're rude.

2026-03-23 • via Nuitee
A
April • couple • us
10
2026-03-20 • via Nuitee
M
Monica • family_with_children • us
7
2026-02-28 • via Nuitee
S
Straney • family_with_children • us
7
Pros:

The staff was courteous.

Cons:

The facility appears to need some general maintenance. The room was "lived in"

2026-02-23 • via Nuitee
D
Daniel • family_with_children • us
1
2026-01-24 • via Nuitee
G
Gwen • family_with_children • us
5
Comfortable bed
Pros:

Close to food and shopping. Comfortable bed.

Cons:

Waited at least 30 minutes for someone to show up at the desk to check in at 4pm

2026-01-23 • via Nuitee
H
Heather • extended_group • us
5
Decent room, outdated and uncomfortable.
Pros:

Location

Cons:

We had 3 people. Had to go to the front desk to get bedding for the pullout couch. Then pullout was so thin that the springs were hurting our son. So 3 of us adults slept in king size bed.

2026-01-20 • via Nuitee
L
Lance • solo_traveller • us
3
It's cheap but they could have put at least some effort in
Pros:

It was cheap

Cons:

-Roaches
-Barely any hot water
-Terrible water pressure
-The door didn't seal all the way and let bugs in from outside.
-No blinds on the windows, just curtains.
-The bed felt like sleeping on a stone slab.
-The "breakfast" is just an oatmeal bar. Not premade, just packs of oatmeal with some muffins and a Keurig.
-Room had terrible lighting.

2026-01-19 • via Nuitee
A
Abraham • couple • us
5
2026-01-19 • via Nuitee
D
david • solo_traveller • us
10
Pros:

Quiet,not much traffic around the hotel. Great value as well.

Cons:

N/a

2026-01-14 • via Nuitee
S
Shade • family_with_children • us
3
2025-12-27 • via Nuitee