Extended Stay America Suites - Nashville - Franklin - Cool Springs

Hotels
•
Extended Stay America Suites
6.9 (428 reviews)
680 Bakers Bridge Ave. , Franklin , US
+1 800-804-3724

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
4.24
Multiple reviews mentioned unclean conditions, such as presence of mold and overall filth.
Service
8.21
Most reviews noted friendly staff, although there were some negative experiences.
Location
8.75
Positive comments about the convenient location.
Room Quality
5.7
Concerns were raised about outdated and uncomfortable room conditions.
Amenities
7.23
Some amenities were appreciated, but there were complaints about missing items.
Value for Money
7.69
The price was considered decent, but quality didn't meet expectations.
Food and Beverage
6.24
Limited options available, with complaints about running out of coffee.
Overall Experience
7.11
Mixed feelings overall, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:33

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Nashville. Cook your own meals just like at home and save on dining out expenses.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast featuring a variety of options. Whether you're in a rush or want to enjoy breakfast in your room, we've got you covered.

Convenient Location near Major Attractions

Located near the Cool Springs Galleria Mall, Nissan North America, and the Country Music Hall of Fame, our hotel is the perfect base for exploring the best of Franklin.

Book your stay at Extended Stay America - Nashville - Franklin - Cool Springs for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

6.9
Based on 428 reviews
Cleanliness: 4.24
Service: 8.21
Location: 8.75
Room Quality: 5.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.11
J
Jeffery • solo_traveller • us
10
It was wonderful
Pros:

Everything

Cons:

Nothing

2026-08-27 • via Nuitee
S
SeRita • solo_traveller • us
7
I’ll pass
Pros:

It was very quiet. That was nice.

Cons:

I arrived at night after working 12 hours. I checked in at the office but when I went back out to locate my room I couldn’t see. There were no lights on at all. Pitch black. I had to use my headlights & phone to locate my room. It was very scary to say the least. Anyone could’ve came up on me and I wouldn’t have known. I was all by myself. A woman.

2026-08-15 • via Nuitee
K
Kim • solo_traveller • us
8
2026-08-07 • via Nuitee
E
Edna • extended_group • us
6
Pros:

The parking

Cons:

Too many customers at one time

2026-07-22 • via Nuitee
R
Racheal • extended_group • us
6
2026-07-17 • via Nuitee
A
April • solo_traveller • us
4
Pros:

Staff was friendly

Cons:

Dirty clothes were left in the room. Only grab and go breakfast.

2026-07-13 • via Nuitee
C
Cecilia • couple • us
6
2026-06-29 • via Nuitee
S
Stacey • extended_group • us
10
Great room, great price, city stay, country feelings. Even got to see a tiny bunny right on the property.
Pros:

It felt like the being out in the country except right in the city. It’s close to everything you need in an out of the way setting. Cute property, quiet, clean rooms, and great staff!

Cons:

Nothing, everything was great!

2026-06-19 • via Nuitee
L
Lisa In Fla • couple • us
4
Good price, Lacks everything else.
Pros:

Location was good.

Cons:

This facility lacked lighting in the room. There were broken items with no one to tell. No real breakfast. No kitchen items, just empty cabinets. The refrigerator door did not work properly. I had to be careful to make sure it was closed. No ice machine on property, only 2 small ice trays in the freezer.

2026-06-19 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Location

Cons:

Found someone's hat left in the recliner under cushion

2026-06-18 • via Nuitee
R
ROBERT • solo_traveller • us
3
2026-06-15 • via Nuitee
J
Jennifer • couple • us
8
Great for a quick stay!
Pros:

Location, quiet, had laundry facilities

Cons:

No trash cans in rooms, carpet had stains, looks worn outside (paint, gum stuck on sidewalks, cigarette butts, etc).

2026-06-15 • via Nuitee
T
Tamaka • solo_traveller • us
1
Horrible stay
Pros:

Did not eat the breakfast and the up keep with the hotel could have been better by the location of the property.

Cons:

Pest control

2026-06-13 • via Nuitee
M
Michael • couple • us
10
Nice
Pros:

Clean

Cons:

Not enough parking

2026-06-09 • via Nuitee
F
Frances Lawson • solo_traveller • us
7
Pros:

Our room was a decent size but the bed prohibited me from using my wheelchair it get to the kitchen area and bath. It was quiet and that was wonderful. The sitting area was good.

Cons:

The kitchen was advertised as a stocked kitchen but was not. It did have a stove, refrigerated and microwave but no utensils. The refrigerator was dirty. The bed was very uncomfortable.
The shower head was awful it was more of a spray, fine mist. The vinyl was curled up by the tube ...poor maintenance. The doors didn't close properly.
The hot breakfast was instant oatmeal and muffins 😂 but the water was hot.

2026-06-08 • via Nuitee
V
VIROTHU • couple • ca
3
2026-06-06 • via Nuitee
L
Lionel • solo_traveller • us
10
2026-05-31 • via Nuitee
H
hammond • solo_traveller • us
9
2026-05-31 • via Nuitee
M
Mondreko • family_with_children • us
9
2026-05-25 • via Nuitee
T
Taylor • couple • us
6
Cheap, good location, outdated check in process.
Pros:

Location was par.

Cons:

Check in process took forever even though I paid through booking. Never ever had it take that long.

2026-05-21 • via Nuitee