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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Memphis. Cook your own meals and feel at home during your stay.
Complimentary Grab-and-Go Breakfast
Start your day right with our grab-and-go breakfast, featuring a selection of bars, muffins, hot cereal, coffee, and tea. The perfect way to fuel up for a day of exploring Memphis.
Convenient Location near Top Attractions
Located close to the Memphis Zoo, Graceland, and the Civil Rights Museum, our hotel is the ideal choice for travelers looking to explore the best of Memphis.
Book now for a comfortable and convenient stay at Extended Stay America - Memphis - Poplar Avenue.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
This is a great hotel when I need a long-term place the staff is friendly and attentive Erika, Johnny,Theresa and Craig are great the rooms are perfect for my needs microwave full size fridge stove top plenty of space and reliable Wi-F
Staff room ok
I could not get comfortable in that bed
Nothing
Filthy room bug infested
Nothing
Everything the manager is sorry as hell
The breakfast yall just had 3 muffins out and some coffee.I don't think that was right because when I stay at other hotel they have choices to choose from like muffins, bagels, cereals ,fruits,juices but yall just had 3 muffins out .The location was nice .
When I got there .The counter wasn't clean and I saw bugs in the bathroom and when leaving the outside trash can was over fulled and trash was all over the ground.
The location was good the front desk clerk was nice.
I booked a king room and was given a double bed room. There were no trash cans in the room. There were no utensils or glasses/cups no ice bucket, no coffee machine. The stove was dirty, the sheets were stained on 1 bed There was only 1 tiny bar of soap, no shampoo conditioner body wash or lotion. Any other extended stay I've been to had all these things. Plus there were the most loud ghetto people outside the entrance. I assume they were guests the had a Bluetooth speaker playing loud explicit music all evening well I to the night they were drinking and smoking they had a cooler of drinks it was a whole block party out there. I was very uncomfortable. Would not book again. Oh and the lamps didn't work.
Location,cleanliness.
Bad attitude from guy at front desk.. no working remote controls available so I couldn't watch television at all.
I did not like anything.
Very ghetto, staff smoke weed and allow others to smoke right in front of the door. It has a weird odor, rooms have roaches and you may also get left puppy chow on the floor. Forget about notifying staff of anything, they are not solution driven.
Was not clean
The receptionist was so rude
I was in a room that had construction going on most of my stay the rudeness of the employees was very unacceptable the lady who checked me in was the most polite and honestly deserves a raise everyone else I encountered appalled me. The gentleman that came when I first got there unlocked my door and tried to open it, then stuck his foot in and said I was not supposed to be in this room.( said he was manager) on my day leaving I took a little extra time trying to pack by myself with my two kids after being a victim of a house Fire I was exhausted the lady (other manager)had me arrested because I was taking too long and said I was trespassing then my card was charged on the days that I was in jail thus taking the rest of the money that the American Red Cross gave me for housing so thank you extended. Stay Germantown.
The beds were fairly comfortable. That's it!!
I didn't like walking into the lobby with the facility staff high, and the entire lobby smelling like marijuana was just smoked at the front desk. When I questioned them on it, they blew me off.
The location and the wonderful staff
NA
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