Extended Stay America Suites - Phoenix - Scottsdale - Old Town

Hotels
•
Extended Stay America Suites
6.1 (450 reviews)
3560 North Marshall Way , Scottsdale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Dirty rooms
Old facilities
Poor value for money

Categories

Cleanliness
4.04
Multiple reviews highlight issues with cleanliness, including dirty rooms and odor.
Service
8.51
Positive feedback on the front staff, although some issues were mentioned with check-in.
Location
9.05
Good location is consistently mentioned in a number of reviews.
Room Quality
5
Reviews indicate old rooms with maintenance issues and a lack of updates.
Amenities
6.04
Lack of amenities like breakfast and other advertised services were noted.
Value for Money
4.99
Many reviews express dissatisfaction with pricing relative to quality.
Food and Beverage
4.04
Breakfast services were reported as nonexistent, leading to negative sentiment.
Overall Experience
7.11
Overall mixed reviews lead to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:47

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Phoenix - Scottsdale - Old Town features a stovetop, microwave, and fridge, perfect for longer stays and added convenience.

Convenient Amenities for Extended Stays
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows for a comfortable and stress-free stay.

Complimentary Breakfast and Onsite Parking
Start your day with a free grab-and-go breakfast and take advantage of the free onsite parking. Plus, with attractions like Fashion Square Mall nearby, your stay is bound to be memorable.

Book now for a delightful extended stay experience at Extended Stay America - Phoenix - Scottsdale - Old Town!

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 450 reviews
Cleanliness: 4.04
Service: 8.51
Location: 9.05
Room Quality: 5
Amenities: 6.04
Value for Money: 4.99
Food and Beverage: 4.04
Overall Experience: 7.11
C
Chris • couple • us
10
2026-05-29 • via Nuitee
R
Robert • couple • us
1
Bed bugs
Pros:

Nothing

Cons:

Bed bugs

2026-05-26 • via Nuitee
R
Randi • couple • us
8
2026-05-25 • via Nuitee
A
Abdon • solo_traveller • us
8
2026-05-24 • via Nuitee
J
Jean-marc • solo_traveller • fr
9
Pros:

La piscine, l'emplacement proche du old town Scottsdale.

Cons:

Le petit déjeuné avec juste le strict nécessaire.

2026-05-23 • via Nuitee
M
martin • solo_traveller • ca
1
Not going back
Pros:

Location
Pool nice

Cons:

Floors not clean
Grounds need to be clean

2026-05-23 • via Nuitee
M
marcela • couple • us
10
Would definitely stay again
Pros:

Amazing location walkable/close to stadium,shops and restaurants. Easy to grab an uber/lyft to other stadiums too. Staff was sos so nice and even remembered that it was our anniversary and she sang happy birthday to my husband.

Cons:

Beds were hard but that is a preference not a deal breaker

2026-05-23 • via Nuitee
I
Isreal • solo_traveller • us
6
2026-05-22 • via Nuitee
D
Doug • couple • us
1
Pros:

I had to leave early for a family emergency and they still charged me for the days I couldn’t stay there !!!

2026-05-22 • via Nuitee
Y
Yalily • solo_traveller • cl
8
2026-05-18 • via Nuitee
B
Bernadette • solo_traveller • us
9
Great location
Pros:

Excellent location. The staff was very courteous and friendly. They made me feel welcomed.

Cons:

A hairdryer would be great.

2026-05-13 • via Nuitee
V
Vinson • solo_traveller • us
5
2026-05-11 • via Nuitee
Z
Zumba • solo_traveller • us
10
2026-05-10 • via Nuitee
R
Robinson • solo_traveller • us
9
Pros:

Pretty much everything and the lady in the office was very nice and helpful.

Cons:

No hair dryer, but all in all a good value.

2026-05-09 • via Nuitee
S
Sandeep • solo_traveller • in
8
2026-05-08 • via Nuitee
S
Steve • couple • us
9
Quick one-night stay while passing through for work.
Pros:

Great for a one night when passing through town for work. The room was comfortable and clean.

Cons:

Everything was great.

2026-05-07 • via Nuitee
C
Christian • couple • us
10
2026-04-28 • via Nuitee
M
Matt • couple • us
8
Pros:

Location, walking distance to downtown

2026-04-28 • via Nuitee
S
Samala • solo_traveller • us
6
Where are the towels and the staff?
Pros:

The pool was nice, and they were located near a lot of convenient things, like a grocery store. The staff were nice and helpful, when available.

Cons:

The bed kept tipping up if you didn't sit on it just right. We had called down for towels a couple of times, but they either didn't have any available or just never brought them. They were actually laundering some one time and wouldn't let us have any as they "didn't have enough".

2026-04-24 • via Nuitee
M
Marco • solo_traveller • us
5
2026-04-22 • via Nuitee