Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
24-hour front desk
-
Heating
-
Family rooms
-
Pets allowed
-
Laundry
-
Facilities for disabled guests
-
Non-smoking throughout
-
Private parking
-
Vending machine - drinks
-
Vending machine - snacks
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
First aid kit available
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Screens / Barriers between staff and guests for safety
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Kitchenette in Every Room
Extended Stay America - San Jose - Downtown offers a unique experience with kitchenettes in all rooms, perfect for longer stays. Each kitchenette is fully equipped with essential appliances, providing guests with the convenience of preparing their own meals.
Complimentary Grab-and-Go Breakfast
Start your day right with the daily free grab-and-go breakfast offered by the hotel. From breakfast bars to hot cereal, there's a variety of options to choose from. It's the perfect way to fuel up before exploring San Jose.
Prime Location and Free Parking
Located near popular attractions like Great America Amusement Park and the San Jose Museum of Art, this hotel is ideal for travelers looking to explore the city. With free onsite parking, guests can conveniently venture out and discover all that San Jose has to offer.
Book your stay at Extended Stay America - San Jose - Downtown for a comfortable and convenient experience.
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff was very friendly and very accommodating , the breakfast I think you need to make bigger breakfast not just pastries or muffins and coffee , but maybe fruit and cereals and if you would have an area for breakfast
Close to the airport and restaurants
Professional staff
Nil
The room was dirty and I find a spider there and one day at 5 pm the alarm ring for more than 20 min and I can't sleep well and at the same day I wake up at 10 they said the breakfast closed at 9:30 I didn't sleep well from there alarm . And last day at 8:30 am they was cleaning vacuum and work with drill that was very bad
Nice bed.
The kitchen area of our room flooded while we were sleeping as well as the kitchen countertops, damaging our food, my wife’s purse, and a bag full of other items. The manager apologized and maintenance came and vacuumed up the water. We were told they didn’t understand why they keep renting the room out when the flooding has been happening for over 3 weeks. The manager told us they are going to be refunding our money. There was also mold and decay in the bathroom.
Nothing
Everything. Outdated. Uncomfortable bed. Bushes in front of my room had a used condom in it. WiFi was slow. No outlets next to the bed.
Rude staff. He used profanity at me
Disgusting and filthy
Kleine Käfer oder Bettwanzen im Zimmer
Hygiene
Location and parking. Staff was really nice.
Mostly everything. The room smelled bad: there were coins left in the bathroom floor which lead me to believe it wasn’t even swept/ cleaned correctly. The bed made noise every time I took a breath or moved slightly, It was ridiculously loud. And the best part, ROACHES !! they were coming out of the bathroom mirror and all over the shower. I killed 3 and some were too fast. Also someone had what sounded like 3 Dobermans barking their heads off at 6am and 8am. Also the party of thugs outside in the parking lot at midnight fighting eachother and giving me and my boyfriend looks when we arrived after going out to dinner: Never staying here again.
Nothing
The hotel has roaches wasn’t clean or in a good area.
Nothing
Nothing
The front desk people were friendly enough but they are seem helpless to improve the situation at large.
-Parking lot had vomit in different locations
-weird smells all throughout the building
-Dirt, dust, stains on the floors and walls
-bed sheets weren’t changed, black hair all over the bed, had to request new linens and no one was available to change them
-no shampoo / conditioner
-loud guests, dogs barking, kids screaming, music playing, thin walls
-elevator was very loud and seems like it was about to break at any moment
-breakfast didn’t include any kind of fresh food
-lobby had grime all around the edges and corners of the walls
Your guide to the flawless travel experience
Popular Countries
Get our app
