Extended Stay America Suites - Salt Lake City - Sugar House

Hotels
Extended Stay America Suites
6.6 (626 reviews)
1220 East 2100 South , Salt Lake City , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
4.1
Reviews indicate issues such as filthy rooms and a lack of cleanliness.
Service
8.1
Mixed reviews; some praised the helpfulness of the staff, while others mentioned rudeness.
Location
9.1
Consistently highlighted as excellent, with easy access to key areas.
Room Quality
5.1
Room quality varied; mentions of uncomfortable beds and cleanliness issues.
Amenities
7.1
Decent amenities, but lacking in fitness facilities and breakfast options.
Value for Money
7.1
Generally perceived as good value, particularly for location.
Food and Beverage
6.1
Breakfast options limited and some dissatisfaction expressed.
Overall Experience
6.1
Overall experience was varied; highlights on location but significant concerns as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:04

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America Salt Lake City features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and fridge, guests can easily prepare their own meals and feel at home.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows during your stay. The hotel also offers free onsite parking, weekly housekeeping, and a grab-and-go breakfast to start your day right.

Nearby Attractions
Located close to Snow Bird Ski Resort, VA Medical Center, and Salt Palace Convention Center, Extended Stay America Sugar House is the ideal choice for both leisure and business travelers visiting Salt Lake City.

Book now to experience comfort and convenience at Extended Stay America Salt Lake City!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 626 reviews
Cleanliness: 4.1
Service: 8.1
Location: 9.1
Room Quality: 5.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.1
J
Jennifer family_with_children us
8
Convenient location at a good price
Pros:

Location was great. Walked the path to many businesses/restaurants

Cons:

Originally, we had a room one the first floor that was musty but staff was very helpful and relocated us to top floor where we were very happy with our room

2026-08-06 via Nuitee
L
LeAnne solo_traveller us
3
2026-08-04 via Nuitee
K
Kajsa solo_traveller us
6
2026-08-04 via Nuitee
R
richard couple us
8
Location, location, location.
Pros:

Location for this place is everything. The room was spacious and well equipped as is every extended stay.

Cons:

Breakfast was prepackaged stuff. Staff could be more interested.

2026-08-03 via Nuitee
B
Boyle solo_traveller us
9
Pros:

Good location

Cons:

Trash overflowing in hallway

2026-07-25 via Nuitee
R
Robert solo_traveller us
8
SLC
Pros:

The room has a cooktop in addition to microwave and refrigerator. Also a small dining table with 2 chairs. Continental breakfast is minimal with muffins, cereal bar, and coffee.

Cons:

There's a Chick-fil-A sharing the parking lot so it can be congested at times with cars in line at the drive through window.

2026-07-22 via Nuitee
T
TAMMY couple us
4
You get what you pay for. It was decent for a cheap place to sleep.
Pros:

It was spacious.

Cons:

Only one staff member. So busy, we couldn’t get anything for our kitchen, pots and pans needed to cook. Parking was awful with a busy restaurant nearby. Found a dirty wash cloth missed and a towel that didn’t look clean.

2026-07-22 via Nuitee
F
Fredy solo_traveller sv
7
2026-07-22 via Nuitee
J
Jaewook solo_traveller us
10
2026-07-21 via Nuitee
A
Andrea couple hu
7
Cons:

The bathroom

2026-07-20 via Nuitee
R
Ryan solo_traveller us
6
2026-07-20 via Nuitee
J
Janeece solo_traveller us
2
Cons:

Dirty tub, endless dripping water. Generally not very clean.

2026-07-19 via Nuitee
C
Cate family_with_children us
5
Wouldn’t stay again. Terrible check in experience, says it includes breakfast but it’s just coffee and granola bars
Pros:

Downtown close to restaurants and shops.

Cons:

We arrived around 10:30pm and it took over an hour to check in... we had a trailer on the car and the staff was zero help with ideas for parking it safely. They checked us in to a room that, after 20 minutes trying to park, we entered to find it hadn't been cleaned. We went back to the desk and it took another 10min to get a new room... only to find the key didn't work. The staff was friendly but after a long day on the road we didn't need an HOUR of check in time.

2026-07-17 via Nuitee
C
Christina solo_traveller us
10
2026-07-16 via Nuitee
B
Brock couple us
1
2026-07-14 via Nuitee
M
Morais solo_traveller br
8
Pros:

O quarto é excelente, muito confortável. O ar condicionado funcionando, tem uma cozinha com geladeira, micro ondas, fogão. O quarto é perfeito. O estacionamento é bom, seguro e de frente ao hotel. A senhora da limpeza foi muito simpática e educada, inclusive deveria ser promovida para recepção.

Cons:

A recepção é horrível. Os funcionários são mal educados, anti paticos, parece que estão trabalhando ali obrigados. Cheguei 30 minutos antes, e não pude ocupar o quarto, porque o check in só às 15. É o que chamo de economia porca ou podre. O hospede dificilmente sai no horário certo de check out, sempre antes do horário então o hotel nada perde em fazer o check in antes. A administração é pobre de idéias, de como ganhar hospede. Só afasta o hospede, e estraga a imagem com isso. O café da manhã não é café da manhã, altere para uma cortesia da manhã ou lanche da manhã. Não tem lugar para sentar, só café, leite e uns biscoitos. Estou viajando por meses, e ficando em hotéis, motéis, camping... Se precisar de uma auditório seu estabelecimento de hospedagem só falar comigo.

2026-07-13 via Nuitee
C
Curtis solo_traveller us
10
2026-07-12 via Nuitee
P
Paul solo_traveller us
7
2026-07-11 via Nuitee
C
COHEN solo_traveller us
7
The room was great but breakfast was more than disappointing
Pros:

You must use that term breakfast loosely, because that was barely breakfast for someone who is supposed to stay away from carbohydrates that's all you served: instant oatmeal, cupcakes and muffins and maybe some energy bar. I couldn't eat any of it and to think that I could have stayed across town where they had biscuits and gravy sausage and eggs on the menu. So why don't you call it barely breakfast instead of breakfast.

Cons:

Breakfast

2026-07-11 via Nuitee
V
Verns solo_traveller us
1
2026-07-07 via Nuitee