Extended Stay America Suites - San Jose - Sunnyvale

Hotels
Extended Stay America Suites
7.1 (408 reviews)
1255 Orleans Drive , Sunnyvale , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Quiet environment
Cons:
Cleanliness
Staff responsiveness
Room quality

Categories

Cleanliness
4.6
The room was dirty with ants, text mentions lack of sanitation.
Service
9.1
Some staff issues, but standard quality for this hotel tier.
Location
9.6
Location was convenient for some guests, close to the stadium and Google campus.
Room Quality
5.6
Rooms were often dirty or uncomfortable, poor furniture quality.
Amenities
6.6
Basic amenities available, but some items not provided at check-in.
Value for Money
7.6
Price was reasonable for location, but room quality was subpar.
Food and Beverage
6.6
Breakfast offerings not satisfactory and lack of nearby stores.
Overall Experience
7.1
Overall experience negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:56

Property Description

Convenient Kitchenettes
Each room at Extended Stay America - San Jose - Sunnyvale features a fully equipped kitchenette, perfect for longer stays. With a stove-top, microwave, and fridge, guests can enjoy the convenience of preparing their own meals.

Complimentary Amenities
Guests can take advantage of free WiFi, a 24-hour front desk, and laundry facilities at this hotel. The daily grab-and-go breakfast offers a variety of options to start the day off right, from breakfast bars to hot cereal and coffee.

Ideal Location
Situated in Sunnyvale, this hotel is close to popular attractions such as California Great America and the Apple Headquarters. With free onsite parking, guests can easily explore the nearby sights hassle-free.

Book your stay at Extended Stay America - San Jose - Sunnyvale for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

7.1
Based on 408 reviews
Cleanliness: 4.6
Service: 9.1
Location: 9.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.1
M
Mary couple ca
1
2026-07-25 via Nuitee
P
Prasad solo_traveller us
1
Pros:

Wooden floor was very sticky and dirty and also had bad smell. It was horrible experience in 3 nights.

Cons:

The room cleanliness

2026-07-24 via Nuitee
S
Sonali solo_traveller us
3
Ok
Pros:

Location and rate

Cons:

Rooms could be muchhh cleaner and need a caret change or deep cleaning badly and it feels very old and filled with bugs

2026-07-21 via Nuitee
A
Anthony couple us
1
2026-07-16 via Nuitee
P
Peterson solo_traveller us
10
Pros:

Everything

Cons:

That I could not stay longer

2026-07-13 via Nuitee
G
Garfias couple us
8
2026-07-13 via Nuitee
O
Olazar solo_traveller us
10
2026-06-29 via Nuitee
M
Micheletto solo_traveller py
8
2026-06-28 via Nuitee
M
Malcolm solo_traveller au
8
2026-06-27 via Nuitee
H
Harnek solo_traveller us
1
Pros:

Guy at the counter who understood our situation and let us return the keys right away so we can get out of there

Cons:

Didn't stay .while we were walking to our room some guy was sitting in stairs and started saying what you guys looking this ain't no TV show. our room 350 was right next to stairs we had our babies with us did not feel comfortable staying there we returned the keys without entering the room . We slept in our suv that night felt safer than the that hotel

2026-06-26 via Nuitee
Y
Yasin couple tr
1
2026-06-21 via Nuitee
D
Dharwadkar extended_group us
1
2026-06-03 via Nuitee
A
Angelica Tatiana solo_traveller us
10
2026-06-02 via Nuitee
E
Edward couple us
10
I enjoyed my stay.
Pros:

The room were clean and plenty of parking.

2026-04-07 via Nuitee
couple us
1
2026-04-05 via Nuitee
A
Akbar solo_traveller us
7
2026-03-20 via Nuitee
F
Ferit couple us
6
2026-02-10 via Nuitee
J
Jonathan family_with_children gb
10
2026-01-30 via Nuitee
P
Paul couple us
10
Pros:

I didn't eat breakfast.

2026-01-26 via Nuitee
K
Kristóf extended_group hu
10
2026-01-19 via Nuitee