Comfort Inn & Suites Ashland

Hotels
Comfort
8.3 (932 reviews)
434 S Valley View Road , Ashland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great, convenient location (near OSF and activities)
Good included breakfast
Comfortable beds/rooms
Pet-friendly and good for families
Competitive price / good value
Some updated rooms and spacious suites
Cons:
Elevator out/being updated (inconvenience)
Spotty WiFi in some rooms
Pool/jacuzzi issues (not ready or overly chlorinated)
Occasional room issues: sticky floor, noisy A/C, smoke from wildfires
Limited fresh fruit / no unflavored yogurt option
Noise from upstairs in some ground-floor rooms
Some accessibility/room assignment problems (requested ADA room not received)

Categories

Cleanliness
8
Mostly reported as clean and comfortable across multiple reviews, though one guest noted a sticky floor and another noted wear-and-tear on chairs and a ground-level window screen issue.
Service
9.4
Staff repeatedly described as friendly, helpful and accommodating (Jordan and other front-desk/management praised), which is a strong positive across many reviews.
Location
9.2
Frequently highlighted as a great, convenient location (close to Oregon Shakespeare Festival, activities, easy highway access), a clear strength for this property.
Room Quality
7.8
Rooms often comfortable with good beds and some updated rooms, but several reports mention dated rooms, sticky floors in one case, noisy A/C, and occasional smoke from wildfires affecting rooms.
Amenities
7.2
Breakfast is generally good, but several amenity issues were raised: elevator out/being updated, pool area not ready, overly chlorinated jacuzzi, spotty WiFi in some rooms and limited fresh fruit/yogurt options.
Value for Money
8.8
Multiple guests called this good value (competitive price, good for families and pets, satisfied with included breakfast), indicating strong perceived value.
Food and Beverage
8
Breakfast is frequently praised (eggs, coffee, fresh fruit for some), though some guests wanted more fresh fruit/unflavored yogurt and alternative protein (sausage) preferences were noted.
Overall Experience
8
Overall impressions are positive with many guests saying they'd stay again; positives include location, staff and comfortable beds, tempered by amenity and occasional room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:37

Property Description

Luxurious Amenities
Featuring a heated indoor swimming pool and hot tub, Comfort Inn & Suites Ashland offers the perfect relaxation spot for guests after a long day of travel.

Convenience at Its Best
With free Wi-Fi in all rooms and a complimentary breakfast, guests can stay connected and start their day off right without any extra cost.

Ideal Location
Located just a short drive from Rogue Valley International-Medford Airport and close to downtown Ashland and popular attractions, Comfort Inn & Suites Ashland provides a convenient and comfortable stay for all travelers.

Experience comfort and convenience at its finest - book your stay at Comfort Inn & Suites Ashland now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 932 reviews
Cleanliness: 8
Service: 9.4
Location: 9.2
Room Quality: 7.8
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8
J
Jeanne couple us
7
Property was clean and smelled good. The view of the fields at the back of the property was lovely.
Pros:

good breakfast, bed was a little uncomfortable, coffee was great

Cons:

no microwave oven. i can understand some people might make messes. maybe let guests know you can heat leftovers or cook popcorn

2026-08-28 via Nuitee
L
Leah couple us
7
Good because of pet friendly and nice staff!!
Pros:

It was really good

Cons:

There was an overwhelming smell of cleaning solution. It took a couple of hours to air it out. It smelled sickly sweet.

2026-08-27 via Nuitee
N
Nina solo_traveller us
9
Expected comfort and safety confirmed.
Pros:

I always have a great stay here. The staff is friendly and helpful. The beds and rooms comfortable and lots of parking.

2026-08-26 via Nuitee
D
Debra solo_traveller us
8
I would stay again
Pros:

Nice place but the pool and hot tub could use a little upgrade, the hot tub texture was very rough, hard to sit in,

Cons:

The hot tub could use a little work, the cement is very rough and hard to sit on, the ice machine leaked water all over the floor,

2026-08-25 via Nuitee
J
John couple us
5
I would return for a different room location
Pros:

Breakfast was good

Cons:

Our room was above the breakfast area, the sound of chairs moving below at 6:00am breakfast start woke and disrupted morning sleep. This could be fixed with slides on the chair legs.
In room coffee maker did not work properly

2026-08-24 via Nuitee
N
Nancy couple us
8
Spacious, easy access to downtown, good breakfast
Pros:

The room/suite was spacious with a comfortable seating area, small kitchenette, and decent size bedroom. Good breakfast with hard boiled and scrambled eggs, waffles, bacon or sausage, breads/toast, cereal…..

Cons:

The air conditioner was in the bedroom so in order to keep the suite at the proper temp you had to have it running most of the time with the bedroom door open. Not the best when one person is sleeping and the other in the living space. Would also be nice if there was a nightlight for the bathroom. The bedroom door is semi opaque glass panes and leaving a light on in the other areas is too bright with what’s available.

2026-08-24 via Nuitee
L
Lindsay family_with_children us
7
2026-08-23 via Nuitee
S
Silvia solo_traveller us
10
I’d definitely stay here again on my next road trip.
Pros:

Avery was exceptional in accommodating my request to change rooms. He was very kind and helpful, and also very professional. Jordan was also lovely to meet… She was very welcoming upon my arrival and exit; she always had a smile on her face.

2026-08-23 via Nuitee
C
Colleen solo_traveller us
9
2026-08-21 via Nuitee
K
KATHLEEN couple us
10
Pros:

Skye was super nice and helpful.

2026-08-21 via Nuitee
C
Claudia couple us
9
2026-08-20 via Nuitee
A
Ann couple us
9
2026-08-19 via Nuitee
B
Barbara family_with_children us
9
2026-08-14 via Nuitee
H
Helen couple us
9
2026-08-13 via Nuitee
L
Leveta couple us
7
The electricity was off for six hours. No AC no water and No DISCOUNTS for the huge inconvenience.
Pros:

Location

Cons:

A facility that large should have a generator so that during a power outage. So guest aren’t baking in their rooms in the dark without water to drink or flush the toilet. And then in the morning there wasn’t enough hot water for showers.

2026-08-11 via Nuitee
S
Simmons solo_traveller us
9
2026-08-11 via Nuitee
R
Robin couple us
8
Comfortable stay
Pros:

Convenient location

Cons:

Could use an update

2026-08-10 via Nuitee
C
Christine couple us
3
Not a good stay
Pros:

Perfect halfway point on our drive

Cons:

No elevator, had to change our room, because we have mobility issues. Power went out, no water, couldn’t flush the toilet. The pool was freezing. The room was so dark we couldn’t see where we were going.

2026-08-09 via Nuitee
J
JACKLYN solo_traveller us
10
Great place
Pros:

It is so conveniently located!

Cons:

I forgot my swim suit

2026-08-07 via Nuitee
V
Vivian family_with_children us
10
Great value for family stay with dogs!
Pros:

Easy access from Highway for our trip with 2 dogs.

Cons:

N/A

2026-08-07 via Nuitee