Comfort Inn & Suites Ashland

Hotels
•
Comfort
8.3 (932 reviews)
434 S Valley View Road , Ashland , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great, convenient location (near OSF and activities)
Good included breakfast
Comfortable beds/rooms
Pet-friendly and good for families
Competitive price / good value
Some updated rooms and spacious suites
Cons:
Elevator out/being updated (inconvenience)
Spotty WiFi in some rooms
Pool/jacuzzi issues (not ready or overly chlorinated)
Occasional room issues: sticky floor, noisy A/C, smoke from wildfires
Limited fresh fruit / no unflavored yogurt option
Noise from upstairs in some ground-floor rooms
Some accessibility/room assignment problems (requested ADA room not received)

Categories

Cleanliness
8
Mostly reported as clean and comfortable across multiple reviews, though one guest noted a sticky floor and another noted wear-and-tear on chairs and a ground-level window screen issue.
Service
9.4
Staff repeatedly described as friendly, helpful and accommodating (Jordan and other front-desk/management praised), which is a strong positive across many reviews.
Location
9.2
Frequently highlighted as a great, convenient location (close to Oregon Shakespeare Festival, activities, easy highway access), a clear strength for this property.
Room Quality
7.8
Rooms often comfortable with good beds and some updated rooms, but several reports mention dated rooms, sticky floors in one case, noisy A/C, and occasional smoke from wildfires affecting rooms.
Amenities
7.2
Breakfast is generally good, but several amenity issues were raised: elevator out/being updated, pool area not ready, overly chlorinated jacuzzi, spotty WiFi in some rooms and limited fresh fruit/yogurt options.
Value for Money
8.8
Multiple guests called this good value (competitive price, good for families and pets, satisfied with included breakfast), indicating strong perceived value.
Food and Beverage
8
Breakfast is frequently praised (eggs, coffee, fresh fruit for some), though some guests wanted more fresh fruit/unflavored yogurt and alternative protein (sausage) preferences were noted.
Overall Experience
8
Overall impressions are positive with many guests saying they'd stay again; positives include location, staff and comfortable beds, tempered by amenity and occasional room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:37

Property Description

Luxurious Amenities
Featuring a heated indoor swimming pool and hot tub, Comfort Inn & Suites Ashland offers the perfect relaxation spot for guests after a long day of travel.

Convenience at Its Best
With free Wi-Fi in all rooms and a complimentary breakfast, guests can stay connected and start their day off right without any extra cost.

Ideal Location
Located just a short drive from Rogue Valley International-Medford Airport and close to downtown Ashland and popular attractions, Comfort Inn & Suites Ashland provides a convenient and comfortable stay for all travelers.

Experience comfort and convenience at its finest - book your stay at Comfort Inn & Suites Ashland now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 932 reviews
Cleanliness: 8
Service: 9.4
Location: 9.2
Room Quality: 7.8
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8
S
Sally • couple • us
6
Pros:

Room was quite clean. The glass in one window was cracked, but the window functioned. The room needed an airing out and it was good that the window could open. The hotel was quiet and the facilities themselves were clean and fine. We didn't end up eating anything at breakfast because it wasn't particularly appetizing. The other guests seem to enjoy it very much though. We liked the room arrangement where the bedroom could be closed off from the other room. That's great when people keep different sleep hours or have children staying with them. The lighting in the room could be upgraded. even with lights on, the room was a little dark. A better breakfast, better lighting and consistently friendly front desk staff would have caused me to give a high rating to the lodging.

Cons:

The 2 front desk staff (two younger men) were very nice to my husband as he walked in and then when I followed 15 seconds later their attitude became neutral at best. What is up with that? Misogynists?

2026-09-19 • via Nuitee
M
MBaillet • extended_group • us
8
Staff is attentive and room is comfortable.
Pros:

Room has good temperature control. Good size room with comfortable beds.

Cons:

Smell of household cleaner all over the building. Pool and hot tub look like sanitarium.

2026-09-18 • via Nuitee
A
Alan • family_with_children • us
9
2026-09-14 • via Nuitee
L
Lynn • solo_traveller • us
8
2026-09-13 • via Nuitee
G
Galvis Jr. • family_with_children • us
8
Definitely worth the cost and would consider staying again.
Pros:

Location was close to the freeway and wasn't too noisy. The room was comfortable and clean, there weren't any telltale signs of overlooking cleanliness. The breakfast was good and had your basic continental style breakfast.

Cons:

Not too much to complain about, the family enjoyed the stay. The pool was a little small but it was indoor which is great for the PNW climate.

2026-09-12 • via Nuitee
C
Christopher • couple • us
8
2026-09-12 • via Nuitee
G
Greg • couple • us
7
Pros:

The staff was courteous and helpful.

Cons:

The room was a little beat up, and the mattress was not all that comfortable

2026-09-12 • via Nuitee
D
Dustin • solo_traveller • us
9
2026-09-11 • via Nuitee
B
Benedict • couple • us
9
Just what we needed
Pros:

Breakfast

Cons:

The late check in time

2026-09-11 • via Nuitee
K
Kathy • couple • us
8
The perfect stopover
Pros:

It was our first night of a nine night road trip. The property was easy to find, the room was nice and clean. The bed was comfortable. The breakfast was the best free breakfast we had on our trip. The staff was also nice and helpful.

Cons:

If we were going to Ashland for a longer stay, seeing more plays, etc., we would probably want to stay withing walking distance of the core downtown attractions.

2026-09-10 • via Nuitee
R
Raney-Laine • couple • us
4
It was as
Pros:

It was convenient being right off of I5.

Cons:

Our room smelled terrible. I couldn't quite track the scent, but after sleeping there for the evening, I decided it smelled of urine and remnants of cigarette smoke.

2026-09-10 • via Nuitee
B
Brian • couple • us
8
Great value for the money,
2026-09-09 • via Nuitee
R
Roger • couple • us
8
2026-09-09 • via Nuitee
B
Brad • solo_traveller • us
9
Perfect for a stop along 5 w a pet.
Pros:

Super comfortable, convenient. Great w a dog & good breakfast

Cons:

The price is getting too high from our first stay here…hope it doesn’t get any higher.

2026-09-08 • via Nuitee
S
Stacey • extended_group • us
8
2026-09-07 • via Nuitee
S
stringer • couple • us
9
Would come again
Pros:

Comfortable, clean, quiet though next to freeway, indoor pool, very friendly and accommodating staff, good included breakfast

Cons:

No streaming services on tv

2026-09-06 • via Nuitee
F
Frances • couple • us
9
good place to bring our dog
Pros:

breakfast and bed

Cons:

totally fine

2026-09-06 • via Nuitee
H
Heather • couple • us
7
The staff was great, the room was clean, extra blankets was nice. The shower being cold and the outlet not working was t
Pros:

It was clean and easy to find

Cons:

The bathroom outlet wasn’t working which made getting g ready difficult. And the water in the shower was freezing cold after 1 normal length shower, less than 10 minutes.

2026-09-06 • via Nuitee
T
Tyler • solo_traveller • us
6
2026-09-05 • via Nuitee
J
Jessica • family_with_children • us
9
Just what we needed for a quick trip to Ashland. Convenient and clean, plus affordable.
Pros:

Easy to get to, close to downtown Ashland, breakfast comes with stay. Had everything we needed.

Cons:

Electrical outlet was weird, didn’t work unless you constantly reset the outlet. Not much room for breakfast during the breakfast rush.

2026-09-05 • via Nuitee