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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Cycling
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Bowling
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Grocery deliveries
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Snack bar
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Vending machine - drinks
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Indoor pool
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Indoor play area
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Suites with Fully Equipped Kitchen
Experience comfort and convenience at Hawthorn Suites by Wyndham Columbus West. Each suite boasts a fully equipped kitchen, separate living area, and modern amenities like free Wi-Fi and 2 TVs.
Relaxation and Recreation
Unwind in the indoor pool and jacuzzi or maintain your fitness routine in the on-site gym. For those who prefer a more leisurely pace, enjoy a complimentary breakfast buffet and evening reception during your stay.
Convenient Location and Nearby Attractions
Located just off Interstate 70, our hotel is a short drive from downtown Columbus, Ohio State University, and the Columbus Zoo and Aquarium. Whether for business or leisure, Hawthorn Suites offers the perfect blend of comfort and accessibility.
Book your stay at Hawthorn Suites by Wyndham Columbus West for a memorable and enjoyable experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guest must be 21 years of age to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
No special conditions apply for groups.
Location
Guest Reviews
Pool was open price was reasonable staff was nice
Pool was dirty shower faucet leaked room was dated couch was awful tv remote barely worked.
staff was very nice. marketplace is a lovely option and addition. great that there’s a pool option and fitness center.
the overall cleanliness. it just wasn’t up to my own personal standards. the smoke odor of our room was overpowering. and what appeared to be handprints on the headboard were a bit unsettling. the linen seemed just fine and clean and comfortable, but the couch, however, was in no condition to be sat on. very old and visibly dirty.
The property was located directly off the highway and many retail and grocery stores around.
The pictures online didn’t match the actual dilapidated exterior and interior of the hotel. It needs a good cleaning (dust) and old appliances. The pool looked dirty and outdated. The room furniture was heavy and sofa was falling in. The bathroom was fairly small and dirty. The room air conditioning took a while to kick on and it was over 94 degrees outside that day. We left and came back it was much cooler to be in and sleep. The bedding was clean enough to lay on. The kitchen items was rusted and stained so we did not use them and ate out. The point of having the kitchen was to be able to use it since I have an infant and teenager. The free breakfast was mostly gone by time we got down at 9am. The juice machine was broken. Options of cereal, egg, potatoes. Bagel, toast or a waffle. There are breakfast options close to the hotel so we chose IHOP. I ended up changing my stay from 2 nights to just 1 night since it was past the cancellation deadline.
Location
They canceled my reservation because they tried charging my card before we got to the location even though I selected pay on site when booking through booking.com. When I called back to get it straightened out they were incredibly rude and would not give me the same room at the quoted price. The cost went from $330 after taxes and deposit to $470.
On top of that whole issue, the room had partial lighting since several outlets did not work and the AC barely worked so it was incredibly hot as well
Staff was very friendly
Old furniture stains on couch
The room was spacious and the halls were quiet. Staff was helpful and friendly.
The hallways had an order that did not go away.
Mold in the bathroom
I love the fact its a big fridge and a kitchen
The pool water had too much chlorine and the juice maker was warm but other than that I had no issues.
I was lied to over the phone about the deposit, didn't stay the night and y'all kept my money
Everything was wonderful, from the staff to the pool to the room!
We liked everything there was not one dislike.
Having a full size fridge, the bed was really comfortable but the pillows weren't.
The coffee maker was broken and the bathroom was small the door practically hit the toilet.
Rude and totally unprofessional
We showed confirmed status but believe the room was given by the attendee to friends or family.
It was very close to shopping centers and had a lot of options for eating which we liked. Entertainment wasn't very far away also, so staying there put us in the middle of everything which was a bonus!!
I didn't like how it took her a few minutes to notice I was even standing there waiting to be checked in. Whatever was happening in the room behind the front desk was obviously a lot of fun. Once checked in, I had thought the property was Non-smoking, as soon as we turned the corner for the elevator it smelled like weed! Then when the doors to the elevator opened it Really smelled like weed!. So we get to our room and the smoke detector is missing, the cover for the drain in the bathroom sink is missing. I just placed a washcloth over it, i have kids with me, I don't want to lose nothing down the drain. I asked for extra towels, my daughter brought me hers it has black hair in it. So I'm glad my stay wasn't long because I would have found us lodging somewhere else if it was.
We did start hey didn't let us stay
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