Best Western Plus Kalamazoo Suites

Hotels
•
Best Western Plus
7.9 (806 reviews)
2575 South 11th Street , Kalamazoo , US
+1 269-238-0110

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance concerns
Inconsistent breakfast quality

Categories

Cleanliness
6.98
Several reviews mention cleanliness issues; described as feeling dirty and having poorly maintained breakfast areas.
Service
8.95
Many reviews highlight friendly staff and helpful service, such as accommodating late checkout requests.
Location
8.99
Consistently praised across reviews for being convenient and easily accessible.
Room Quality
7.94
Rooms described as spacious and comfortable but several complaints about maintenance issues.
Amenities
7.47
Amenities were functional but some reviews indicated better maintenance could enhance enjoyment.
Value for Money
7.93
Good value highlighted in many reviews, though complaints about amenities and upkeep impacted perception.
Food and Beverage
6.98
Breakfast received mixed reviews; some praised while others noted poor maintenance and limited options.
Overall Experience
7.95
Some guests expressed dissatisfaction but value, location, and staff friendliness elevate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:18

Property Description

Convenient Location
Located just 7 minutes from Western Michigan University and Miller Auditorium, the Best Western Plus Kalamazoo Suites offers easy access to key attractions in the area.

Comfortable Suites
Enjoy spacious suites equipped with modern amenities such as a flat-screen cable TV, free Wi-Fi, microwave, refrigerator, and coffee maker. The warm decor and seating area provide a cozy stay for guests.

Fantastic Facilities
Guests have complimentary access to the fitness center, hot tub, and indoor pool. Additionally, the hotel offers a business center and free on-site parking for convenience.

Book your stay now at the Best Western Plus Kalamazoo Suites and experience a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 806 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
N
Nataliya • family_with_children • us
10
2026-10-10 • via Nuitee
D
David • couple • us
10
2026-09-19 • via Nuitee
C
C_Padgett • solo_traveller • us
5
Great Location but Super Uncomfortable.
Pros:

The location was nice.

Cons:

Bed was super uncomfortable, bathroom was dirty, and elevator was not working probably.

2026-09-17 • via Nuitee
J
John • solo_traveller • us
10
Hi
Pros:

Professional

Cons:

Liked everything

2026-09-16 • via Nuitee
K
Kirt Carviou • solo_traveller • us
7
2026-09-14 • via Nuitee
E
Eden • solo_traveller • us
9
2026-09-06 • via Nuitee
S
Sara • solo_traveller • us
1
Terrible experience.
Pros:

I didn't use it but I liked that they had a hot tub.

Cons:

The room reeked of smoke. It was gross. The whole room was not nice and seemed dirty and old. I ended up leaving the hotel and going somewhere else because I was so unsatisfied.

2026-09-03 • via Nuitee
L
Linda • family_with_children • ca
8
2026-09-02 • via Nuitee
S
Scott • couple • us
8
2026-09-01 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-08-31 • via Nuitee
E
Elpidio • family_with_children • do
5
2026-08-26 • via Nuitee
D
Darlene • solo_traveller • us
8
2026-08-26 • via Nuitee
L
Liam • solo_traveller • us
3
Pros:

Staff was nice

Cons:

Lots of sketchy people staying at this hotel. Location is ugly, pillows were uncomfortable, bed was stiff, TV remote was greasy, no hand soap in the rooms, non-smoking room reeked of cigarettes, and the air was musty inside

2026-08-24 • via Nuitee
M
Michell • family_with_children • us
9
Very pleased
Pros:

Very nice people clean rooms

2026-08-24 • via Nuitee
J
James • extended_group • us
9
2026-08-23 • via Nuitee
B
BigLarrr • couple • us
3
It was disappointing
Pros:

Hotel would be easy to miss. I couldn't see the sign for it until we were at the entry. We decided to splurge and picked the suite even though there was only two of us. The "suite" only had two towels and two washcloths. The next morning we asked for additional towels and they quickly handed me another set. Apparently 2 towels, 2 washcloths, and 2 bath towels is what you get with a suite. The floor felt damp and grimey. And I could feel the level of the floor drop when we went from the entry area to the bedroom. Also the floor creaked, the bed frame creaked, and the headboard too.
We actually decided to leave a day before we had planned, because we didn't want to endure another night

Cons:

Everything

2026-08-22 • via Nuitee
J
Jaykot • family_with_children • us
7
2026-08-20 • via Nuitee
K
Kurt • couple • us
9
Pros:

CLEAN
GREAT BREAKFAST

Cons:

Swimming pool wasn’t avaikable

2026-08-17 • via Nuitee
D
Deon • solo_traveller • us
8
Will see me every other weekend
Pros:

Pool

Cons:

Clean

2026-08-11 • via Nuitee
E
Elizabeth • family_with_children • us
4
Gross.
Pros:

The location and the staff were nice.

Cons:

It was filthy. So filthy. Food stains on counters and cupboards in room. Pull out couch had garbage under it and used bedding still on it. The room felt greasy.

2026-08-10 • via Nuitee