Candlewood Suites DFW Airport North - Irving by IHG

Hotels
•
Candlewood Suites
8.2 (2097 reviews)
5000 Plaza Drive , Irving , US
+1 469-472-9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Lack of food options
Cleanliness issues
Room assignment problems

Categories

Cleanliness
7.78
Room cleanliness was mentioned as a concern in multiple reviews.
Service
9.25
Friendly and efficient service noted, particularly from the front desk.
Location
9.29
Convenient proximity to the airport and positive comments about location.
Room Quality
8.24
General comfort of the room was appreciated, although there were some cleanliness issues.
Amenities
7.77
Limited amenities mentioned with some complaints about food options.
Value for Money
8.23
Overall good value as mentioned, but discrepancies in room types affected perception.
Food and Beverage
6.78
No breakfast available and limited food options reported.
Overall Experience
8.25
Mixed experiences overall, with highlights on location and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:05

Property Description

Convenient Shuttle Service to Airport

The Candlewood Suites DFW Airport North - Irving, an IHG Hotel offers complimentary shuttle service to and from the nearby Dallas/Fort Worth International Airport. This convenient feature ensures a stress-free start and end to your trip.

Relaxing Outdoor Pool and Fitness Center

Guests can unwind and stay active with the hotel's outdoor pool, whirlpool, and 24-hour fitness center equipped with a variety of cardio machines. Whether you prefer a refreshing swim or a workout session, there are options for everyone.

Business and Leisure Amenities

With free WiFi, cable TV, a microwave, refrigerator, and work desk in each room, guests can stay connected and comfortable throughout their stay. Additionally, the business center provides essential services like a public computer, fax, and copy services.

Book your stay at Candlewood Suites DFW Airport North - Irving, an IHG Hotel for a convenient and comfortable experience.

Important information:

Please note shuttle service is available Mondays through Sunday 4:00 AM to 12:00 MN. Contact the property directly for shuttle information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.2
Based on 2097 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.25
S
shujuan • extended_group • mx
9
2026-09-18 • via Nuitee
L
Loney • couple • us
9
2026-09-13 • via Nuitee
I
Ignacio • solo_traveller • fi
9
Nice place to sleep between your flights
Pros:

It’s near the airport, the rooms are comfortable and large, they are clean, from the hotel you can book a free shuttle back to the airport

Cons:

Getting to the hotel can be tricky, unless you call them to announce that you are at the airport for them to pick you up. The taxis charge you dearly even though it’s a short ride. Within the hotel the variety of food is limited, and nearby there’s just a gas station within walking distance

2026-09-13 • via Nuitee
J
Judith • solo_traveller • gb
8
2026-09-12 • via Nuitee
C
Christopher • solo_traveller • us
1
2026-09-12 • via Nuitee
B
bizwoman • solo_traveller • us
10
2026-09-12 • via Nuitee
B
Barry • couple • us
1
Will not stay here again
Pros:

Location was great if you flying

Cons:

Dated room, terrible mattress

2026-09-11 • via Nuitee
D
Dondella • solo_traveller • us
5
Overall i’ll rate the stay a 5/10
Pros:

They had dove products in the bathroom and they all smelled good!!
Towels were clean.
Big spacious room with living area and full kitchen. Clean room.
THE PRICE WAS VERY REASONABLE FOR A LAST MINUTE STAY!!!!

Cons:

Staff was not at the desk upon arrival.
I was not able to get a room key upon check in because the key system was down BUMMER! The staff had to let me in the room so i couldn’t leave my room until checkout unless staff let me in.
No ice bucket for ice and when i called to ask i was told “we have an ice machine but don’t provide the bucket” hmmm… how was i supposed to get ice?
The air conditioner worked in the living area but not the room area SUPER BUMMER!!!

2026-09-07 • via Nuitee
K
katia • extended_group • it
7
2026-09-07 • via Nuitee
R
Rainah • couple • au
10
Great place to stay, nice and comfortable and close to airport and restaurants.
Pros:

Nice and comfortable, super kind and helpful staff and we’re flexible with check in and out times. Super close to the airport which is handy.

Cons:

I didn’t not like anything about my stay.

2026-09-01 • via Nuitee
K
kevmaj • solo_traveller • ie
10
Pros:

This is a great airport hotel to rest before or after flight..there's is nothing near buy bars / restaurants ect ..everything is an uber ride away .perfect for me as a stop over before flight

Cons:

There is nothing to do in that area

2026-08-31 • via Nuitee
M
Michael • solo_traveller • ma
9
Hidden gem
Pros:

For me, this place was a hidden gem. You might think that because the rate is quite reasonable, the hotel might be run down, but it was beautifully maintained, immaculately clean, and had a very friendly, professional staff. I would happily go back if I ever have to stay in DFW again.

Cons:

It would have been great if there were some kind of hot breakfast. The complimentary coffee was excellent.

2026-08-31 • via Nuitee
C
Claude • family_with_children • ca
10
Excellent
2026-08-23 • via Nuitee
D
Daniel • family_with_children • lc
8
Excellent service and clean and comfortable room.
Pros:

Great location close to the airport. The staff are friendly and professional. The room was clean and comfortable.

Cons:

Smoke smell in the elevator and hallway. Although there is a no smoking policy .

2026-08-18 • via Nuitee
C
Cassandra • extended_group • us
7
2026-08-18 • via Nuitee
A
Armand • extended_group • us
8
Perfect for a layover
Pros:

Proximity to DFW. Stayed here while on a layover and their free shuttle service is awesome.

Units came with a small kitchen and came with utensils.

Cons:

Nothing.

2026-08-17 • via Nuitee
S
Shad • couple • us
1
2026-08-14 • via Nuitee
A
Ashok • couple • np
8
Pros:

Clean and good / responsive staff and close to airport

2026-08-14 • via Nuitee
E
Evandro • couple • br
7
2026-08-13 • via Nuitee
L
Laetitia • solo_traveller • us
5
Pros:

The airport shuttle drivers were great. I enjoyed the full size fridge and spacious room

Cons:

The main issue I had was with the airport shuttle pickup. When I called the hotel for a pickup, I was already downstairs at the designated courtesy pickup area where hotel shuttles normally pick up passengers. The person at the front desk, who I believe was the manager at the time, told me that I needed to go upstairs by the green signs. I even asked if she was sure, and she insisted that the pickup was upstairs. After waiting about 10–15 minutes, the shuttle driver called me and told me he was downstairs waiting for me. He was extremely friendly and helpful and confirmed that the hotel pickup area was, in fact, downstairs. When I arrived at the hotel, I mentioned the confusion, but the front desk manager was still adamant that the pickup should have been upstairs. I found the situation frustrating, particularly because of her attitude and unwillingness to acknowledge that the information I had been given was incorrect.

The other issue was the laundry room. The washers and dryers could definitely use a thorough cleaning. I noticed hair and debris, and the lint traps in the dryers had not been emptied. Other than those two issues, my stay was good.

2026-08-10 • via Nuitee