Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotels
•
Renaissance Hotels & Resorts
8 (848 reviews)
425 Water Street , Portsmouth , us
+1 757-673-3000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7
Some guests reported issues with cleanliness, including dust and unclean bathrooms.
Service
9
Staff were described as pleasant and helpful, contributing positively to the experience.
Location
9
Guests appreciated the beautiful views and convenience of the location.
Room Quality
7
While some rooms were comfortable, issues like small size and maintenance problems were noted.
Amenities
8
Amenities were generally well-received, though some guests noted missing features like microwaves.
Value for Money
8
Expectations were mixed; some found the value acceptable considering the location and views.
Food and Beverage
8
Food options were mentioned positively, particularly in terms of the restaurant experience.
Overall Experience
8
Overall experience was mostly positive, despite some complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:28

Property Description

Waterfront Location with Panoramic Views
Located in Portsmouth, our hotel offers stunning views over Elizabeth River. Enjoy the picturesque scenery right from your room.

Luxurious Amenities
Indulge in our indoor pool, complete with a relaxing hot tub. Stay active in our modern fitness center or unwind in our spacious guestrooms featuring flat-screen HDTVs and cozy seating areas.

Delightful Dining Options
Savor delicious seafood dishes at Foggy Point Bar and Grill, our on-site restaurant open for breakfast, lunch, and dinner. Treat your taste buds to a culinary experience.

Experience the perfect blend of comfort and convenience at Renaissance Portsmouth-Norfolk Waterfront Hotel. Book your stay now for a memorable waterfront getaway.

Important information:

Please note, the parking garage is owned by the City of Portsmouth.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8
Based on 848 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
O
O3836TSpaule • Business
10
Work trip
Pros:

Always a fantastic hotel ..
Zoe their main bartender… she is best ( no give aways) just classy , personable and makes you feel classy and you belong….
Love Marriott- you hire wonderful people like Zoe
Paul

2026-08-24 • via Tripadvisor
Y
YVETTE • solo_traveller • us
8
Scenic views and modern rooms
Pros:

Rooms are modern and decent size bathrooms. Lighting in the rooms are nice. The TV is a nice size and I love the views of the river and scenery from the rooms. I like the fire pits and bar and friendly staff at the restaurant.

Cons:

No valet service. The parking garage is too far and not attached to the hotel. Also the garage is creepy and dark at night with no security driving around to monitor the garage. Also the service desk is too far from the front of the hotel and is a long walk especially for someone who has mobility issues. There should be more seating in the front of the hotel and staff to greet and more valet carts for that size hotel. Breakfast is expensive but does offer variety of options and has nice views for seating. Also the elevator is far away from the front door and check in desk. It would be nice to have a little live entertainment and themed nights on slow days or some type of music. The toilet in the bathroom is very small and low to the floor

2026-08-21 • via Nuitee
K
Kristen • couple • us
8
2026-08-15 • via Nuitee
G
Gelemia • couple • us
7
2026-08-13 • via Nuitee
E
Elaine • family_with_children • us
6
Not unpleasant / would not recommend mainly because of parking fees
Pros:

Location good
Environment peaceful

Cons:

Did not like paying for parking

Air conditioning not working Twas hot

2026-08-09 • via Nuitee
B
Bass • solo_traveller • us
10
Pros:

Everything

2026-08-04 • via Nuitee
S
Santo • solo_traveller • us
7
2026-08-03 • via Nuitee
N
nailah • couple • us
10
2026-07-25 • via Nuitee
M
Moore • solo_traveller • us
10
Pros:

The location and waterside is beautiful. Lobby bar and pool table areas are always clean and beautiful. Rooms are comfy

Cons:

It can be hot. Bring your fan or ask for one

2026-07-21 • via Nuitee
M
Moore • solo_traveller • us
10
2026-07-21 • via Nuitee
J
Justin • family_with_children • us
6
2026-07-20 • via Nuitee
J
Joseph • solo_traveller • us
6
Outstanding Staff, During A No AC Heat Wave
Pros:

This was our third year with the Renaissance of Portsmouth. The staff was amazing per usual. We brought friends down with us, and their hospitality is unmatched. Specially given the circumstances. We were able to check in extra early which really.helped out arriving as early in the morning as we did.

Cons:

Unfortunately, on the hottest weekend so far this year as we arrived the AC for the entire building went out. That definitely made things uncomfortable. But the staff did their best despite them suffering just as much as we were. Despite that, I am sure we will return next year.

2026-07-07 • via Nuitee
R
Rosemary • couple • us
1
Terrible and did not get compensation!
Pros:

Location

Cons:

Pipe burst on the second of my visit, air broke, had to buy fans from the store and was not comfortable in 104 degree heat on the 4th of July weekend.

2026-07-06 • via Nuitee
B
Brown • couple • us
5
2026-07-06 • via Nuitee
G
Gayle • solo_traveller • us
1
2026-07-06 • via Nuitee
B
BlkBttrfly • solo_traveller • us
4
Nice Hotel but the AC was disappointing
Pros:

I loved the location and the beautiful waterfront views. Being able to watch the Fourth of July fireworks from our room was a highlight of our stay. The hotel was clean, and the common areas were nice.

Cons:

The air conditioner never cooled the room properly during our stay, which was very disappointing, especially considering the cost of the room. The bed was too firm, the pillows were uncomfortable, and there was no microwave in the room. Overall, the lack of a comfortable, cool room had the biggest impact on our stay.

2026-07-05 • via Nuitee
J
Jevon • couple • us
2
2026-07-04 • via Nuitee
A
AP • family_with_children • us
6
Pros:

Hotel itself was good, staff was not very helpful.

Cons:

The area around hotel is horrible. Would not recommend walking around in this area, very unsafe.

2026-07-03 • via Nuitee
D
Dr • solo_traveller • us
8
Pros:

The staff was very professional and considerate.

Cons:

The unavailability of food except for restricted times..

2026-07-03 • via Nuitee
D
Dana Wilson • extended_group • us
10
Will return 🏃🥰
Pros:

I loved it will be bck

Cons:

The shwer wasn't clean & no microwave in room

2026-07-03 • via Nuitee