Best Western Plus Banff International Lodge

Hotels
Best Western Plus
8.4 (2502 reviews)
453 Marten Street , Banff , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2502 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
D
Darius extended_group lt
8
2026-07-25 via Nuitee
R
Rima solo_traveller ca
1
2026-07-24 via Nuitee
L
Leisan extended_group lt
8
2026-07-22 via Nuitee
T
Tabitha solo_traveller ca
10
2026-07-20 via Nuitee
F
FallFoliageFellow Couples
10
No Complaints Whatsoever
Pros:

This hotel was very good. Right on the corner of Banff Avenue and Marten Street. Secure parking garage, yet very quiet and tranquil. So close to all the shops, restaurants all within walking distance. If you needed a shuttle to the Gondola they were very close by. Large room, cool and comfy. Great breakfast, pool and hot tub. Our room had a west facing balcony with incredible views. This was a great value compared to other Banff hotels. Grade: A.

2026-07-19 via Tripadvisor
O
Oscar Mauricio family_with_children co
8
Hotel muy bueno, ojalá las recepcionistas se preparen mejor en la paciencia y la buena actitud.
Pros:

La habitación estaba muy bien y cómoda.
Desayuno bueno

Cons:

La señora de la recepción me recibió y me dejó en el mostrador por mucho tiempo, grosera y de mal humor.

2026-07-19 via Nuitee
J
Jeroen couple nl
6
2026-07-18 via Nuitee
N
NANCY SANTIAGO solo_traveller ca
1
2026-07-17 via Nuitee
W
William solo_traveller us
10
Excellent
Pros:

Very clean and comfortable. Free easy parking in a garage below the hotel.

2026-07-15 via Nuitee
S
sergio couple ca
10
2026-07-13 via Nuitee
C
catherine extended_group ca
10
i enjoy my stay plus the breakfast are superb!
Pros:

location and room

Cons:

na

2026-07-11 via Nuitee
K
Katerina family_with_children cz
4
2026-07-11 via Nuitee
H
Hitendra extended_group us
9
Good
Pros:

Location,breakfast

Cons:

Next door neighbor making too loud notice

2026-07-11 via Nuitee
M
Moumita solo_traveller ca
9
2026-07-10 via Nuitee
A
Adil family_with_children us
10
2026-07-09 via Nuitee
M
Monica solo_traveller ca
10
2026-07-04 via Nuitee
L
Lee extended_group ca
8
2026-07-02 via Nuitee
J
Juliet extended_group gb
9
Pros:

Large room with good size bathroom.
Great to have underground parking.

Cons:

Breakfast area was very cramped. Limited choice with mediocre quality food.

2026-07-01 via Nuitee
K
Kimberly couple ca
6
2026-06-30 via Nuitee
A
Amna couple kw
7
2026-06-30 via Nuitee