Best Western Plus Banff International Lodge

Hotels
Best Western Plus
8.4 (2472 reviews)
453 Marten Street , Banff , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2472 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
T
Tanja solo_traveller ch
4
Pros:

Lage

Cons:

Frühstück

2026-06-16 via Nuitee
S
Shana couple be
8
2026-06-14 via Nuitee
A
Archana extended_group us
8
2026-06-12 via Nuitee
H
Henrique solo_traveller br
8
Hotel bom para explorar Banff
Pros:

Hotel bem localizado, próximo a avenida principal de Banff. Tem garagem no subsolo. Atendentes bem prestativos. Possui uma piscina mas nao usamos.

Café da manha bem fraco, utensílios descartáveis, poucas opções (ovos mexidos, salsicha, de fruta maçã, aveia, pães simples).

O quarto é bem espaçoso, mesmo estando no térreo de frente para rua, é bem silencioso. É um hotel mais para dormir e aproveitar a cidade.

Cons:

Café da manha simples. Estrutura do hotel mediana, elevador com porta com sensor quebrado.

2026-06-11 via Nuitee
K
Karisoleil couple ca
8
Bien situé, chambres propres, stationnement et déjeuner inclus
Pros:

Bons déjeuners inclus - très appréciable
Stationnement sous terrain accessible et compris - un plus dans la région
situation de l'hôtel bien, un peu en retrait mais tout de même accessible à pieds du centre
2 fauteuils

Cons:

Je sais que c'est Banff mais on a trouvé que c'était cher pour la chambre qu'on avait
Début juin - l'hôtel n'était pas plein

2026-06-10 via Nuitee
S
Samantha solo_traveller au
8
a nice hotel in the mid-price range, a good affordable option
Pros:

everything was good, this is not a luxury stay but it has everything you need. The breakfast was tasty and fuelled me up for a day of hiking

Cons:

a little dated in style

2026-06-10 via Nuitee
K
Kelly solo_traveller ca
10
2026-06-09 via Nuitee
D
DanJani solo_traveller ca
7
Stay at Banff, Best Western Plus
Pros:

The hotel is situated on Banff Avenue and walking distance to malls, coffee shops, and public transport. It offers a good breakfast. The view from the room was breathtaking. However, I had to pay a premium price for the room, but it was worth it. Coffee and tea are available.24/7. Very helpful and pleasant front desk staff.

Cons:

The breakfast area is a little cramped. The hotel has back space and the opportunity to expand the space. In general, the hotel, including the rooms, needs upgrades. The front reception area is also very cramped. It would have been nice to have the fireplace on as it was cold. The safe deposit box wasn't working and was fixed right away.

2026-06-08 via Nuitee
P
PRAMIL extended_group au
9
Loved it
Pros:

The staff was very helpful and location is great

2026-06-04 via Nuitee
J
Jocelyn extended_group ca
8
2026-06-04 via Nuitee
A
Abdulraheem couple ca
10
Pros:

Thanks

2026-06-03 via Nuitee
L
Lisa couple au
8
Great Value for money!
Pros:

Really good free breaky, 24/7 coffee station also available . Room was very clean and comfy beds and heated bathroom mirror. Close enough to walk to town centre.

Cons:

The room we had was very very dull even with the curtains opened, had poor lighting.

2026-06-02 via Nuitee
R
Rachel couple gb
7
Pros:

Breakfasts was good value for money and staff were very friendly, the location was fantastic and it was really nice to have the parking available

Cons:

The cleaning of rooms could have been better, it was clear that sometimes they had just tidied the bed rather than changed sheets etc and hadn’t cleared rubbish or changed glassses

2026-05-31 via Nuitee
V
Vivienne couple au
10
Good value in a great town
Pros:

Great location. Parking available if you get there early enough. Big room. Breakfast fabulous.

Cons:

No complaints

2026-05-31 via Nuitee
P
Pierre solo_traveller fr
9
Bel hôtel dans une belle ville de montagne
Pros:

Confort
Équipement des chambres
Piscine jacuzzi
Balcon
Qualité des lits

Cons:

Salle de petit-déjeuners trop petites par rapport à la capacité de l’hôtel : embouteillage le matin

2026-05-29 via Nuitee
I
Iris couple ca
7
First time staying in Banff and it was beautiful
Pros:

Very nice breakfast. The room was clean and very quiet. Walking distance to the restaurant for our dinner Parking was a little tight for our truck but worked out.

2026-05-29 via Nuitee
M
Marek couple pl
10
2026-05-28 via Nuitee
P
Pamela extended_group ca
10
Pros:

Convenient close to every thing

2026-05-28 via Nuitee
J
James solo_traveller gb
8
Great stay at good price.
Pros:

Very helpful and friendly at arrival with an early check in and access to free underground, secure parking area. Bays were roomy with sufficient headroom for our SUV. Room was spacious, clean and comfortable. Satisfactory, tasty breakfast with friendly staff

Cons:

Rooms was great but not overly luxurious.
Breakfast could have had more hot selections.

2026-05-27 via Nuitee
F
Francesco couple it
9
Pros:

Ottimi servizi, colazione varia ed abbondante, parcheggio interrato gratuito, bella camera ed ottima posizione

2026-05-27 via Nuitee