Best Western Plus Banff International Lodge

Hotels
•
Best Western Plus
8.4 (2530 reviews)
453 Marten Street , Banff , CA
+1 403-762-5575

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Location

Guest Reviews

8.4
Based on 2530 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
K
KAI YUN • couple • tw
10
2026-09-19 • via Nuitee
Y
YI • extended_group • cn
8
好
2026-09-19 • via Nuitee
A
Ana • couple • br
10
Pros:

Conforto

Cons:

Tudo ótimo

2026-09-17 • via Nuitee
G
guangyu • couple • cn
8
2026-09-16 • via Nuitee
R
Rebecca • solo_traveller • us
5
Good location, but the room needed work and it was too expensive.
Pros:

It was very convenient and had underground parking. The beds were comfortable.

Cons:

Our bathroom was cramped and the toilet seat was broken. The towels were rough. The closet doors were banged up. We paid over $600 a night for a mediocre room.

2026-09-16 • via Nuitee
N
Nick • solo_traveller • gb
8
Pros:

Room, beds 🛌

Cons:

Nothing

2026-09-16 • via Nuitee
H
Hazel mae • couple • us
7
2026-09-16 • via Nuitee
B
Babita • couple • us
9
2026-09-15 • via Nuitee
L
Laura • solo_traveller • us
10
Great location, fair price for comfort
Pros:

This place is in a great location within walking distance of main street.
The rooms on bottom floor feel like an apartment not a hotel. A nice glass and screen door open to a small patio and grass yard for dogs.
The hotel offers underground parking, an elevator and several information tourist maps.
There is a delicious breakfast, snacks are available for purchase and there are some food deliveries available.
Helpful staff and very clean rooms.

Cons:

Couldnt stay longer

2026-09-13 • via Nuitee
E
EMERITA • extended_group • us
10
The lady in the front desk and the lady in the dining are friendly. They are very nice!
Pros:

Breakfast is great, many selections. for my friends.

Cons:

I'm vegan, I wish there are plant-based protein. I had banana, pancake and potatoes and black coffee. But it's okay.

2026-09-11 • via Nuitee
R
Roger • solo_traveller • ch
7
2026-09-10 • via Nuitee
S
Syed • couple • us
6
2026-09-08 • via Nuitee
M
Miriam • couple • us
1
The most expensive best western I stayed in the post 5 days and the worst
Pros:

Location was good

Cons:

Wasn’t clean. Shower curtain was dirty, bathtub had some sort of cement on it

2026-09-07 • via Nuitee
K
Krupa • extended_group • gb
8
2026-09-07 • via Nuitee
A
Aidan Joy • couple • us
10
2026-09-06 • via Nuitee
M
Mohammed • couple • us
5
2026-09-05 • via Nuitee
R
Romane • couple • ca
8
Chouette emplacement mais un peu cher
Pros:

Jacuzzi privé et emplacement

Cons:

C’était quand même très cher pour ce que c’était et le petit déjeuner était très basic

2026-08-31 • via Nuitee
D
Dan • family_with_children • il
8
Decent stay
Pros:

Location is a couple of minutes walk from the center, which makes it a quiet location.
Parking lot on premises is a plus.
Breakfast wasn't thrilling, but Ok (eggs, a small selection of cereal, bacon, some fruit)

Cons:

While some of the staff were friendly and helpful, some of them (and specifically the woman who checked us in, and was there again for various shifts during our stay) wasn't friendly or helpful.

2026-08-25 • via Nuitee
M
Maree • couple • nz
8
2026-08-24 • via Nuitee
S
Susanne • family_with_children • ch
8
Schönes, ruhiges Hotel an ruhiger Lage nahe Dorfzentrum
Pros:

Schönes, sauberes Zimmer mit bequemem Bett (das Klappbett ist zu klein für 2 Kinder). Freundliches Personal und ruhige Lage. Praktisch ist auch der Parkplatz in der Tiefgarage. Das Zentrum von Banff ist in wenigen Minuten zu Fuss erreichbar. Besonders gut fanden wir den Wasserspender im Gang, an dem man seine eigenen Flaschen kostenlos auffüllen konnte.

Wir kommen gerne wieder.

Cons:

Einziger Kritikpunkt war das Frühstück: Es gab erfreulicherweise richtiges Geschirr (Teller, Tassen, Gläser und Schalen, sowie Besteck), gleichzeitig aber auch viel Einweg-Geschirr aus Plastik und Karton. Unverständlich fanden wir, dass dieses sogar vor dem richtigen Geschirr platziert war. Die richtigen Tassen standen beispielsweise unten in einem Fach und waren kaum zu entdecken. Hier wäre es schön, wenn das wiederverwendbare Geschirr klar im Vordergrund stehen würde.

2026-08-22 • via Nuitee