Best Western Plus Banff International Lodge

Hotels
•
Best Western Plus
8.4 (2522 reviews)
453 Marten Street , Banff , ca
+1 403-762-5575

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Location

Guest Reviews

8.4
Based on 2522 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
Y
YUMIKO • family_with_children • jp
7
満足でまた泊まりたい。
Pros:

朝食が美味しかった。
駐車場がありガソリンスタンドも近くて便利な場所が良かった。

Cons:

非常に料金が高い。

2026-08-22 • via Nuitee
S
Susanne • family_with_children • ch
8
Schönes, ruhiges Hotel an ruhiger Lage nahe Dorfzentrum
Pros:

Schönes, sauberes Zimmer mit bequemem Bett (das Klappbett ist zu klein für 2 Kinder). Freundliches Personal und ruhige Lage. Praktisch ist auch der Parkplatz in der Tiefgarage. Das Zentrum von Banff ist in wenigen Minuten zu Fuss erreichbar. Besonders gut fanden wir den Wasserspender im Gang, an dem man seine eigenen Flaschen kostenlos auffüllen konnte.

Wir kommen gerne wieder.

Cons:

Einziger Kritikpunkt war das Frühstück: Es gab erfreulicherweise richtiges Geschirr (Teller, Tassen, Gläser und Schalen, sowie Besteck), gleichzeitig aber auch viel Einweg-Geschirr aus Plastik und Karton. Unverständlich fanden wir, dass dieses sogar vor dem richtigen Geschirr platziert war. Die richtigen Tassen standen beispielsweise unten in einem Fach und waren kaum zu entdecken. Hier wäre es schön, wenn das wiederverwendbare Geschirr klar im Vordergrund stehen würde.

2026-08-22 • via Nuitee
B
Becker • solo_traveller • de
7
2026-08-22 • via Nuitee
B
Becker • couple • de
7
Teuer aber sonst ok
Pros:

Gute Lage sauber und nett, Frühstück ganz ok

Cons:

Alles ganz ok

2026-08-22 • via Nuitee
O
ONeill • couple • us
2
Absolute rip off
Pros:

Location. That is it!

Cons:

I've traveled extensively and it's a disgrace how much this hotel is charging. It is comparable to a hotel on the side of a US highway in the middle of nowhere. It was $700/night and overlooked the garage ramp and gas station. There was a jacuzzi next to the bed (why??) and the breakfast was disgusting. We switched to the Moxy after one night which was the same price and AMAZING! After meeting several local employees, they all said the Best Western was the worst hotel in Banff. It would be acceptable at $300/night

2026-08-20 • via Nuitee
B
Bartosz • family_with_children • pl
9
2026-08-18 • via Nuitee
C
Celia • extended_group • ca
10
2026-08-15 • via Nuitee
L
Liu • extended_group • ca
9
Pleasant stay i
Pros:

Friendly staff, good location,nice breakfast , free underground parking

Cons:

View of room is not very good

2026-08-13 • via Nuitee
Y
YUMIE • family_with_children • ca
7
2026-08-12 • via Nuitee
R
Roche • solo_traveller • ie
7
2026-08-12 • via Nuitee
S
Siddharth • couple • gb
9
A great hotel in close proximity to the shopping and restaurant
Pros:

Its location close to the town centre and friendly staff. The breakfast was good too although the sitting area was congested.

Cons:

Nothing special

2026-08-11 • via Nuitee
M
MITHUN • family_with_children • us
7
2026-08-10 • via Nuitee
Y
Yi • family_with_children • us
3
Disappointing service and serious cleanliness concerns made the stay unpleasant.
Pros:

it comes with a water station, and free drinks

Cons:

One of the front desk staff members had a very poor attitude and was consistently impatient whenever I asked for assistance. More concerning, I also noticed mice on the floor during my stay. These issues made the experience uncomfortable and disappointing.

2026-08-05 • via Nuitee
M
Mujtaba • solo_traveller • ca
1
Pros:

Location is good. Near to the main Street

Cons:

Staff is so rude. Washroom sink was not draining. Toilet flush not working properly. AC fan making weird noises. Very expensive for the services they are providing

2026-08-05 • via Nuitee
I
Israel • family_with_children • us
9
had a great time with my family
Pros:

excellent room, close walk to shopping areas

Cons:

none

2026-08-04 • via Nuitee
C
Cj • solo_traveller • ca
10
Pros:

Rooms were clean and spacious. Staff are friendly. Unlimited hot drinks near the reception area.

Cons:

Nothing.

2026-08-02 • via Nuitee
D
Darius • extended_group • lt
8
2026-07-25 • via Nuitee
R
Rima • solo_traveller • ca
1
2026-07-24 • via Nuitee
L
Leisan • extended_group • lt
8
2026-07-22 • via Nuitee
T
Tabitha • solo_traveller • ca
10
2026-07-20 • via Nuitee