Best Western Plus Banff International Lodge

Hotels
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Best Western Plus
8.4 (2490 reviews)
453 Marten Street , Banff , ca
+14037625575

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2490 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
M
Monica • solo_traveller • ca
10
2026-07-04 • via Nuitee
L
Lee • extended_group • ca
8
2026-07-02 • via Nuitee
J
Juliet • extended_group • gb
9
Pros:

Large room with good size bathroom.
Great to have underground parking.

Cons:

Breakfast area was very cramped. Limited choice with mediocre quality food.

2026-07-01 • via Nuitee
A
Amna • couple • kw
7
2026-06-30 • via Nuitee
K
Kimberly • couple • ca
6
2026-06-30 • via Nuitee
M
Marc • solo_traveller • us
10
Excellent downtown stay.
Pros:

Location was great. Near the downtown shops of Banff but far enough to avoid the traffic and crowds to get in and out of banff. Breakfast was also good so that you don't have to worry where to have breakfast. A packed breakfast could also be requested of you are leaving the hotel very early for your tours to lake Moraine or Lake Louise. Room was spacious as well for our family of 4. It was also nice to have the gas station right in front of the hotel.

Cons:

Rooms were a bit dark. Outlets should be in more strategic locations in the room.

2026-06-29 • via Nuitee
S
Sharm • extended_group • ae
9
Value for money. Service delivery was exceptional
Pros:

Super staff. Very welcoming

Cons:

All is good

2026-06-26 • via Nuitee
E
Elessawy • solo_traveller • ca
8
2026-06-25 • via Nuitee
J
Jason • family_with_children • us
7
Would stay here again! Everything we needed for our visit. Appreciated the sofa bed for family of 5 and fridge
Pros:

Amazing location and restful stay.

Cons:

Dated and needs TLC

2026-06-25 • via Nuitee
E
Edgar • couple • us
6
Overall it was alright nothing to spectacular for the price I felt like it could be better. Our room smelt like moldy mi
Pros:

The location was great

Cons:

It smelt like rotten milk in our room

2026-06-25 • via Nuitee
S
Shaheer • family_with_children • ca
8
Nice
Pros:

Nice, clean and cozy

2026-06-24 • via Nuitee
R
Reza Saadat • family_with_children • ir
4
This hotel is worth 1/10 of price. This was my worst part of 8 day trip around Canada.
Pros:

Nothing!!! Break fast was terrible. Apple, Banana, Bread, Cake, artificial fruit juice and cold egg! Location is not bad but Banff is a small city and good location does not mean anything. You will feel choking in that small area.

Cons:

I was a fan of Best western hotel before. But is is worst Western plus hotel!!! Terrible dirty underground terrible parking, old elevator with a scarring door without roper sensor, no one in reception and you should wait too much (few staff, reception staff is cleaning restaurant at the same time!), smallest breakfast saloon, worst breakfast ever seen. We had a 8 day trip and this hotel was our worst experience in whole trip. 2 star is too much for this hotel. I paid 700 $ for one night!!!! Do you believe? For a 2 star dirty hotel that is worth 50 $ ! It is a pet friendly hotel, but you can not bring your pet in restaurant, you can not put it alone in room (what can you do for breakfast?!!!) , there is nothing for pet unless every night fee!!!

2026-06-24 • via Nuitee
A
Artem • solo_traveller • ca
8
2026-06-23 • via Nuitee
T
Tim • solo_traveller • us
9
2026-06-23 • via Nuitee
P
Pamela • extended_group • ca
9
2026-06-23 • via Nuitee
J
Juan • solo_traveller • us
8
2026-06-21 • via Nuitee
T
Tanja • solo_traveller • ch
4
Pros:

Lage

Cons:

Frühstück

2026-06-16 • via Nuitee
S
Shana • couple • be
8
2026-06-14 • via Nuitee
A
Archana • extended_group • us
8
2026-06-12 • via Nuitee
H
Henrique • solo_traveller • br
8
Hotel bom para explorar Banff
Pros:

Hotel bem localizado, próximo a avenida principal de Banff. Tem garagem no subsolo. Atendentes bem prestativos. Possui uma piscina mas nao usamos.

Café da manha bem fraco, utensílios descartáveis, poucas opções (ovos mexidos, salsicha, de fruta maçã, aveia, pães simples).

O quarto é bem espaçoso, mesmo estando no térreo de frente para rua, é bem silencioso. É um hotel mais para dormir e aproveitar a cidade.

Cons:

Café da manha simples. Estrutura do hotel mediana, elevador com porta com sensor quebrado.

2026-06-11 • via Nuitee