Best Western Plus Banff International Lodge

Hotels
•
Best Western Plus
8.4 (2456 reviews)
453 Marten Street , Banff , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2456 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
L
Laura • couple • ca
7
Cons:

I didn’t get the room I booked the first night. They told me it was booking .coms fault. So we stayed in a different room the first night then got the room we booked the next two nights

2026-05-23 • via Nuitee
• extended_group • us
10
Pleasant stay in a good location.
Pros:

Location and garage parking was secure!

Cons:

All good!

2026-05-23 • via Nuitee
J
Janine • extended_group • gb
9
Highly recommend and would stay again!
Pros:

Location was great, just a few minutes walk to the centre of Banff. Great for public transport too as bus stop was a couple of minutes walk away. Rooms were comfortable, had hairdryer, microwave and iron. A kettle for tea would have been a great addition. Staff were all friendly and helpful. Breakfast was always busy but there was always plenty of food available from the buffet, staff worked incredibly hard to keep things running smoothly

Cons:

Room 302 was near the staircase and a bit noisy with passing guests but for the price we paid we didn’t really mind.

2026-05-22 • via Nuitee
M
Mel • couple • ca
9
Clean, comfortable rooms and amenities. Polite and pleasant staff. Will definitely look for best western plus again
2026-05-22 • via Nuitee
P
Pamela • solo_traveller • au
7
Not too bad
Pros:

Great location

Cons:

I had wet carpet in my room which stunk

2026-05-21 • via Nuitee
H
Helen • couple • gb
10
Fantastic
Pros:

Great location & good hotel
Nice room with balcony
Lovely pool
Breakfast nice but hard to find table in cramped room

Cons:

Nothing

2026-05-18 • via Nuitee
M
Maricel • solo_traveller • ca
10
2026-05-18 • via Nuitee
S
Stuart • couple • gb
10
2026-05-17 • via Nuitee
G
Greivin • family_with_children • cr
10
2026-05-16 • via Nuitee
A
Ana • extended_group • gb
10
2026-05-16 • via Nuitee
T
Talita • couple • br
10
Pros:

Really good breakfast, the bedroom was very comfortable, and the coffee machine was amazing.

Cons:

I liked everything

2026-05-16 • via Nuitee
T
Tanya • solo_traveller • ca
10
Pros:

The hotel was very lovely, had clean rooms, balconies and lovely staff

Cons:

The price was high

2026-05-15 • via Nuitee
D
Dhillon • family_with_children • ca
8
2026-05-13 • via Nuitee
K
Kerry • couple • au
9
Lovely hotel - highly recommend :)
Pros:

Bed was so comfortable. Room was large and had a beautiful view of the mountains. We loved everything about the room.

2026-05-10 • via Nuitee
H
Hitchings • solo_traveller • gb
8
Pros:

Breakfast Modern electrics

Cons:

Size of Queen Beds, seemed small

2026-05-09 • via Nuitee
N
Nicholas • solo_traveller • gb
10
Pros:

Gluten free options l.

2026-05-08 • via Nuitee
S
Selina • extended_group • au
8
Location, pool, hot tub, breakfast and staff were great.
Pros:

Great location with easy walking distance to town. Staff were very helpful and friendly and the pool and hot tub were lovely. Breakfast was nice but could get crowded if you were not early.

2026-05-07 • via Nuitee
K
Karine • family_with_children • ca
9
Très bien situé (et parking inclus!)
Pros:

Très bien situé, juste au coin de Banff Avenue. La chambre est moderne et très bien équipée. Le petit-déjeuner inclus était délicieux. La chambre et l’hôtel étaient très propres. Stationnement sous terrain (intérieur) compris dans le prix = un très gros plus.

2026-05-06 • via Nuitee
C
Carmen • couple • nl
8
2026-05-02 • via Nuitee
J
Jan • family_with_children • gb
7
Pros:

Location was very good. Very friendly reception staff.

Cons:

The breakfast room was very small and very crowded. The quality of the food was OK but very limited.

2026-04-29 • via Nuitee