Hotel Castillo Benidorm

Hotels
9.6 (2604 reviews)
11 Calle Marqués de Comillas , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent Service
Clean and Comfy Rooms
Cons:
Hard pillows
Low breakfast variety

Categories

Cleanliness
9.74
The hotel is described as very clean and spotless in multiple reviews.
Service
9.99
Guests frequently mention excellent service and helpful staff, particularly highlighting Maria's exceptional attention.
Location
9.75
The hotel is praised for its perfect location for accessing the old town and nearby attractions.
Room Quality
9.5
Rooms are described as spacious, comfy, and well-maintained.
Amenities
9.23
Amenities such as 24-hour drinks and snacks are appreciated, but some guests noted minor shortcomings.
Value for Money
9.19
The pricing is considered very reasonable for the quality of service and experience provided.
Food and Beverage
9.44
The breakfast received positive feedback for its quality and variety, despite some mentioning a desire for more options.
Overall Experience
9.99
Overall guest sentiment is extremely positive, with many indicating a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:11

Property Description

Central Location
Hotel Castillo Benidorm is perfectly situated in the heart of Benidorm, just steps away from Poniente Beach and other popular attractions like Mal Pas Beach and Levante Beach.

Modern Amenities
Each room at our 1-star hotel is designed for your comfort, featuring air conditioning, a flat-screen TV, and a private balcony with a city view. Stay connected with free WiFi and enjoy the convenience of a fridge in every unit.

Nearby Attractions
Explore the city with ease as our hotel is close to iconic landmarks such as the Church of San Jaime and Santa Ana, Plaza Mayor Square, and Aiguera Park. The Alicante–Elche Miguel Hernández Airport is also conveniently located just 60 km away.

Book your stay at Hotel Castillo Benidorm now for an unforgettable experience in Benidorm!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2604 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.5
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.44
Overall Experience: 9.99
A
Alberto • solo_traveller • it
10
Pros:

La posizione è fantastica a due passi dal mare a metà tra la spiaggia di Levante e Ponente sei praticamente in centro tutto vicino locali bar qualsiasi cosa vuoi fare è tutto vicino ,,la signora Maria una donna incredibile sempre attenta ha ogni esigenza qualsiasi cosa tu abbia bisogno lei fa in modo di accontentarti mare molto bello ombrelloni teli sdraiata no problem Maria da tutto camera giuste dimensioni letti comodi bagno con tutto quello che serve un apprezzamento speciale anche a Karim il ragazzo che lavora nell'hotel carinissimo e gentilissimo sempre a disposizione alla mattina nella colazione con prodotti freschi dalla frutta al pane caldo con formaggio crudo nella marmellate yogurt ecc e in più top dell'hotel a disposizione 24 H il distributore bevande con maffin incluso acqua fresca 24 H che dire eccezionale veramente grazie ancora di cuore a Maria e Karim ellissi vacanza ci torneremo sicuramente

Cons:

Praticamente nulla

2026-09-19 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Staff could not do anymore for you, very friendly would stay again

2026-09-19 • via Nuitee
O
Olga • solo_traveller • ie
10
2026-09-18 • via Nuitee
C
CR • solo_traveller • ch
10
Mega tolles, kleines Hotel mit liebenswerter Maria und Eva. Perfekte Lage.
Pros:

Maria und Eva mega hilfsbereit und freundlich. Maria hat uns jedes Detail genaustens erklärt und beim Frühstück jeden Wunsch von den Augen abgelesen. Sehr leckeres und reichhaltiges Frühstück!!

Cons:

Nichts, einfach alles perfekt!

2026-09-18 • via Nuitee
N
Neal • couple • gb
8
Great cheap hotel
Pros:

Very good location and clean and Maria was so helpful would go back because of her she was lovely

2026-09-18 • via Nuitee
D
Daniil • solo_traveller • es
9
Wonderful hotel and perfect stay! Maria and her colleagues are super friendly, kind, competent and always ready to help
Pros:

Wonderful hotel and perfect stay! Maria and her colleagues are super friendly, kind, competent and always ready to help and solve your issues. You get definately more than 1 star, and yes, the breakfast is 10/10 like I make it home. I would recommend it!

Cons:

The only thing is that walls aren’t soundproof, I used earplugs at night

2026-09-16 • via Nuitee
M
Margaret • solo_traveller • ie
10
Pros:

Location

Cons:

Nothing

2026-09-16 • via Nuitee
B
BgTanja • solo_traveller • rs
10
Pros:

Hotel zaslužuje najvišu ocenu na ovoj platformi. A najviše nam se dopalo osoblje koje radi u Hotelu i koje se trudi da zadovolji sve želje gostiju. Draga Maria koja je tu da vam boravak u Hotelu učini najprijatnije moguće, vredni Karim koji je tu da pomogne za pripremu i posluzivanje doručka i nasmejana sobarica koja svaki dan čisti sobu i menja peškire. 10/10👍

Cons:

Sve je bilo odlično.

2026-09-16 • via Nuitee
F
FranciscoGaspar • couple • es
8
2026-09-14 • via Nuitee
F
Felipe • solo_traveller • es
10
Pros:

Un trato totalmente excepcional, y un 10 para Maria. Maria es una persona que va a hacer totalmente sencilla tu estancia dando el 400% de ella en todo lo que necesites, ya sea una recomendación o en solicitarle algo que no tengas, siempre tendrá unas buenas palabras para dirigirse a ti. Sobre el hotel es mas que suficiente para pasar unos agradables dias alli de vacaciones. Todo los dias te dejan una botella de agua fría en la nevera, el desayuno es excepcional y puedes repetir las veces que quieras, el zumo de naranja recién exprimir es un 10. Si se te olvida la silla de playa o la sombrilla ellos mismo te la dejan. Tambien tienes una maquina de café disponible las 24h. Podría seguir escribiendo lo bien que me sentí, tengo clarísimo que cuando vuelva volveré a este hotel.

Cons:

No puedo decir nada malo. Por que no lo hubo.

2026-09-14 • via Nuitee
B
Bego • couple • es
9
2026-09-14 • via Nuitee
M
Marzia • solo_traveller • it
10
Pros:

La posizione, la pulizia, lo staff, la colazione, super!

Cons:

Armadio troppo piccolo, mancanza di prese vicine, solo una sopra al comodino, e la camera un po' piccolina

2026-09-13 • via Nuitee
J
Jose • couple • be
9
Nous avons très bien été conseillé par Maria, ce qui nous a permis de découvrir, durant ce court sejour, des endroits mé
Pros:

Tout était parfait de l’accueil chaleureux à la propreté des lieux en passant par un petit déjeuner à volonté et très varié, jus d’orange pressé par Maria … l’eau fraîche, café et thé à disposition gratuitement durant le séjour et la mise à disposition de sièges et essuies de plage est un plus.
Et pour couronner le tout, Maria est très sympathique et nous a directement mis à l’aise. Merci à elle.

Cons:

Rien à signaler

2026-09-13 • via Nuitee
W
Warren • couple • gb
10
Wonderful Hotel
Pros:

We had a Wonderful stay . So close to beach and in Old Town with a lovely friendly Spanish atmosphere. All staff are so helpful and Maria is a Gem. Serve yourself coffee machine, water and little pastries 24/7. Breakfast you are served at table with freshly squeezed orange juice, cheeses, iberico ham which we had never tried and was delicious, croissants, toasted breads, hard boiled eggs (served cold) but access to grill and microwave if you wished to heat anything. Other selections available and in abundance. Rooms spotless with fresh towels and bottled water every day. The personal touch here in this small hotel makes it a deservedly 10 out of 10. We hope to return. Nearly forgot complimentary beach umbrellas etc if needed.

Cons:

Nothing. Perhaps a small tip if taking stairs instead of lift to lower floor always hit wall lights.

2026-09-13 • via Nuitee
D
Diaz • solo_traveller • es
9
2026-09-12 • via Nuitee
T
Teresa • solo_traveller • es
8
Buen hotel
Pros:

La amabilidad del personal. La cercanía a la playa y la limpieza de la habitacion. Excelente calidad precio en pleno agosto

Cons:

Se nos quedaron unos boletos de loteria en la habitación que no hemos podido recuperar :( por suerte, lo pudimos denunciar a la policía

2026-09-12 • via Nuitee
M
Marcel van Reijn • solo_traveller • nl
10
Pros:

Gastvrouw Maria,vriendelijk en hulpzaam.
Kamer was ook goed.

Cons:

Niets

2026-09-11 • via Nuitee
B
berenguer • family_with_children • es
9
2026-09-11 • via Nuitee
T
Turner • solo_traveller • gb
10
A much better than expected, excellent value place to stay.
Pros:

Maria the host was absolutely fantastic. The hotel is spotlessly clean and incredibly inviting. Breakfast is Spanish and delicious with more than you could imagine. The location is fantastic for the beach, shops and the diversity of the old town. I will definitely book again and recommend it to everyone.

Cons:

Nothing I believe this could be the best hotel in the old town.

2026-09-11 • via Nuitee
J
John • solo_traveller • gb
9
Would stay again
Pros:

Very clean,beds comfy and good shower.Maria the owner very friendly.
You can borrow beach umbrellas,chairs etc

2026-09-10 • via Nuitee