Crowne Plaza Sydney Burwood by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (2077 reviews)
60 Burwood Rd , Sydney , AU
+61 2 8880 4599

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Impeccably clean
Friendly and helpful staff
Excellent rooftop pool
Great overall experience
Cons:
Issues with room arrangements
Higher than expected prices
Inconsistent dining availability

Categories

Cleanliness
8.94
Impeccably clean rooms, though some issues regarding bedding.
Service
9.41
Staff were friendly and helpful throughout the stay.
Location
8.95
Great location, though slightly out of the CBD.
Room Quality
8.4
Rooms were generally good, but some discrepancies in expectations.
Amenities
8.43
Rooftop pool was fantastic; some amenities not available every night.
Value for Money
8.39
Price was a bit high for the experience; similar to other options.
Food and Beverage
8.44
Breakfast included was appreciated but had some issues with dining availability.
Overall Experience
9.41
Overall a high-quality stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:41

Property Description

Luxurious Accommodations
Crowne Plaza Sydney Burwood, an IHG Hotel offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast stunning city views and a private balcony, providing the perfect blend of comfort and style.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of American, Mediterranean, and Australian cuisine. With vegetarian, halal, and kosher options available, there's something to satisfy every palate.

Convenient Location and Multilingual Staff
Located near ANZ Stadium and Bicentennial Park, the hotel is a prime choice for travelers seeking entertainment and outdoor activities. Plus, with a multilingual staff fluent in Mandarin, English, Hindi, and Korean, guests can expect exceptional service round the clock.

Experience luxury, convenience, and exceptional service at Crowne Plaza Sydney Burwood, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 2077 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.41
F
Franc • family_with_children • au
8
Pros:

Great location have stayed many times.

Cons:

The check in process is chaotic every time. Always a queue. .
Pool spa never works.

2026-09-10 • via Nuitee
H
HONG • solo_traveller • au
10
2026-09-07 • via Nuitee
A
Aaron • solo_traveller • au
10
Comfy
Pros:

Quick and easy + parking was super easy and automatic

Cons:

Microwave was only thing missing

2026-09-06 • via Nuitee
L
Lynette • couple • au
9
Pros:

Perfect location for what we needed to do, good food and nice staff

Cons:

No door on the shower means the bathroom floor gets soaked after every use

2026-09-03 • via Nuitee
A
Arnie • couple • nz
9
2026-09-02 • via Nuitee
J
Jamie • couple • au
10
2026-09-01 • via Nuitee
B
Bailie • couple • au
10
2026-08-30 • via Nuitee
S
SHU-CHUN • solo_traveller • tw
10
2026-08-25 • via Nuitee
S
Sue • solo_traveller • au
10
2026-08-23 • via Nuitee
N
Nicole • solo_traveller • au
7
This would have been excellent value if the bedding had been more comfortable and suitable.
Pros:

The room was larger than expected, clean and well presented. The staff were friendly, welcoming and professional.

Although we did not have the opportunity to try the restaurant or buffet breakfast, the restaurant smelt inviting. We were also informed about the gym and pool facilities.

Cons:

The in-room amenities were minimal. Basic toiletries, slippers and a coffee machine were provided, but there was no toaster, minibar, spare pillows or extra blankets.

The biggest disappointment was the bedding. The mattress was uncomfortable, and the pillows were high, hard and lumpy. There was no doona or warm blanket, only layered sheets.

Although we had the heating on, we kept it low because the fan bothered us and we are not accustomed to sleeping with heating that dries out the air. Without adequate bedding, my daughter was freezing throughout the night.

Extra blankets may have been available through reception, but guests should not have to call and wait for someone to enter their room when they are trying to sleep. At least one spare blanket per bed should be provided in the room.

2026-08-22 • via Nuitee
T
Tanya • solo_traveller • au
10
2026-08-20 • via Nuitee
K
Ken • solo_traveller • au
5
Could be great but wasn’t
Pros:

Comfortable bed. Nice staff. Easy check in and out.

Cons:

TV kept losing reception - see photo. Room service food was cold. No water pressure in shower.

2026-08-18 • via Nuitee
S
Sia • extended_group • au
6
An average experience
Pros:

Convenient location

Cons:

Pillows and coverings felt synthetic and very uncomfortable

2026-08-16 • via Nuitee
A
Adam • couple • au
9
2026-08-14 • via Nuitee
R
Raymond • solo_traveller • my
1
Hurdles to get invoice from the hotel upon check out. Excuse is booking done with third party
2026-08-14 • via Nuitee
S
simon(weixing) • couple • au
10
2026-08-13 • via Nuitee
J
Johnson • solo_traveller • au
10
2026-08-08 • via Nuitee
S
simon(weixing) • solo_traveller • au
9
2026-08-07 • via Nuitee
H
Hannah • solo_traveller • au
8
2026-07-21 • via Nuitee
B
Barrett • solo_traveller • au
8
2026-07-21 • via Nuitee