Hotel Alta Garrotxa

Hotels
8.1 (1206 reviews)
Sant Joan, 12 , Tortellá , ES

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room condition
Parking difficulties

Categories

Cleanliness
7.93
Generally mentioned as clean, but some guests noted maintenance issues.
Service
8.9
Multiple reviews highlighted friendly and attentive service.
Location
8.44
Good location with easy access to attractions.
Room Quality
7.39
Complaints about room condition and size despite comfort.
Amenities
7.92
Basic but satisfactory amenities; breakfast received praise.
Value for Money
7.38
Perceived as somewhat high relative to room conditions.
Food and Beverage
8.43
High quality breakfast and good dining options.
Overall Experience
8.4
Positive feedback overall with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:10

Property Description

Scenic Location in Tortellà
The Hotel Alta Garrotxa offers a picturesque stay in the charming town of Tortellà. Surrounded by the beauty of the Alta Garrotxa area, guests can enjoy the tranquility of the surroundings.

Convenient Access to Attractions
With its proximity to the A-26 main road, guests at Alta Garrotxa Hotel have easy access to nearby attractions. Explore the medieval town of Besalù just 7 km away or take a short 15-minute drive to discover the stunning Garrotxa volcanic region and nature reserve.

Personalized Service and Local Expertise
The reception at Alta Garrotxa Hotel goes above and beyond to ensure guests have a memorable stay. From offering advice on the local area to arranging guided tours, the staff provides personalized service and valuable insights.

Book your stay at Hotel Alta Garrotxa for a delightful blend of comfort, convenience, and exceptional service.

Important information:

For late check-in, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

American Express is not accepted as a method of payment.

Please note that the bar is closed from Monday to Friday.

Please note that breakfast is available on Saturday, Sunday, national holidays and everyday from the 01 July until the 31 August.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1206 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
R
Rodríguez García • solo_traveller • es
10
Pros:

El personal

Cons:

No hubo nada que no me gustase

2026-09-18 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-09-18 • via Nuitee
D
Dmitry • solo_traveller • th
10
2026-09-18 • via Nuitee
V
Vicente • solo_traveller • es
7
Pros:

El desayuno

2026-09-17 • via Nuitee
J
Juan • solo_traveller • es
9
Tranquila, cómoda y limpia.
Pros:

Sobre todo la limpieza y tranquilidad

Cons:

En general, no hubo nada que nos desagrade.

2026-09-17 • via Nuitee
A
Alba • couple • es
7
2026-09-15 • via Nuitee
J
juan manuel • solo_traveller • es
1
2026-09-14 • via Nuitee
J
Jean-Pierre • couple • es
9
2026-09-14 • via Nuitee
T
TOLOSA RIBERA • couple • es
7
Cirrecte
Pros:

Esmirzar molt be

Cons:

La neteja de l habitacio.

2026-09-13 • via Nuitee
C
consuelo • solo_traveller • es
10
Pros:

Todo y sobretodo el desayuno

Cons:

Nada

2026-09-13 • via Nuitee
B
Bernardo Tomas • family_with_children • de
10
Empfehlenswert
Pros:

Es ist ein sehr schönes Haus, nur 6 Zimmer, modern ausgestatet. Die Familie die das Geschäfft führt ist nett und zuvorkommend.
Frühstück war auch toll.
Es ist ein paar Minuten von San Sebastian entfernt.

2026-09-11 • via Nuitee
J
Juan • couple • es
7
Pros:

El personal, muy amable y cordial.

Cons:

Lo peor para mi es la ubicación. El mal acceso en coche al hotel

2026-09-07 • via Nuitee
M
Miranda • solo_traveller • es
10
Pros:

La paz de el pueblo que es a lo que fuimos a desconectar y descansar nos a gustado mucho.

Cons:

Lo que nos fuera gustado es tener una pequeña nevera en la habitación.

2026-09-07 • via Nuitee
R
Raimon • couple • es
8
2026-09-06 • via Nuitee
K
Kyriakos • extended_group • cy
9
2026-09-06 • via Nuitee
R
Roselyne • couple • fr
9
2026-09-06 • via Nuitee
N
Nayana • solo_traveller • es
9
Pros:

Muy limpio y cómodo. Llegamos después del horario y el personal fue muy amable y atento. El desayuno, además, estuvo muy bueno.

2026-09-04 • via Nuitee
M
MARIA ANGELES • family_with_children • es
6
Casa de pueblo adosada arreglada pero sin mucho encanto
Pros:

La comodidad de las camas y la atención de la chica del restaurante

Cons:

La habitación parece un hostal por decoración y materiales. No es cálida. La ubicación en una calle empinada

2026-09-04 • via Nuitee
J
Jorge • solo_traveller • es
9
Genial
Pros:

La atencion del personal

2026-09-03 • via Nuitee
K
Kevin • solo_traveller • fr
8
Terrific Tortella Time Out
Pros:

Really friendly and comfortable hotel with a great buffet breakfast and good coffee (the most important). Clean rooms and a comfey bed and a nice quiet neighbourhood. Easy, free parking just down the road. The hotel is a nice quick 10 minute drive to Beslaru.

Cons:

The hotel WiFi did not reach the 2nd floor so I was obliged to go sit in the lobby to get online.

2026-09-02 • via Nuitee