Hotel Bencidormi

Hotels
9.3 (2673 reviews)
Via Faenza 69 , Florence , it

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Children allowed

Facilities

Air conditioning
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Bathroom layout issues

Categories

Cleanliness
9.28
Rooms are consistently mentioned as clean and well-maintained.
Service
9.75
The staff, particularly Roberto and Alejandra, are highlighted as friendly and helpful.
Location
9.79
Multiple reviews note the excellent location close to attractions.
Room Quality
8.74
Some comments mention small room sizes, although comfort is generally noted.
Amenities
9.27
Positive remarks about added amenities like coffee, tea, and mini fridges.
Value for Money
9.23
Guests feel satisfied with the price given the quality and service.
Food and Beverage
8.78
Good experience with cafe facilities, though not every review mentions food.
Overall Experience
9.55
Guests overwhelmingly express a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:45

Property Description

Hotel Bencidormi, a charming gem near Santa Maria Novella Station in Florence, offers free Wi-Fi and self-adjusting air conditioning. Modern Comforts include satellite TV, private bathrooms, and vibrant decor. Convenient Location just a short walk from Fortezza da Basso and the iconic Florence Cathedral. Explore the city with ease! Experience Florence at Hotel Bencidormi.

Important information:

Guests arriving after 18:00 should contact the property in advance. You can use the Special Requests box when booking or contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Adults stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2673 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
G
Gonzalo • couple • cr
10
2026-05-30 • via Nuitee
T
Thomas • solo_traveller • de
10
Wochenendtripp mit vier Freunden-wir haben uns alle sehr wohl gefühlt und sind mit dem Preis-Leistungsverhältnis völlig
Pros:

Sehr herzlicher Empfang und Kontakt durch den Betreiber!

Cons:

Ich habe hervorragend geschlafen. Es gibt nichts, was gefehlt hätte. Bei meinem nächsten Aufenthalt in Florenz würde ich hier erneut anfragen

2026-05-30 • via Nuitee
K
Karina Beverly • couple • us
7
2026-05-29 • via Nuitee
S
samy • solo_traveller • fr
10
Pros:

Bien placé, bonne chambre

2026-05-29 • via Nuitee
R
Richardson • solo_traveller • us
10
2026-05-29 • via Nuitee
C
celso vitor • solo_traveller • br
10
Gosto de casa
Pros:

Uma acomodação com gosto de casa e com ótima localização.

Cons:

Tudo estava perfeito. E logo terá elevador que para pessoas mais velhas será ótimo
.

2026-05-28 • via Nuitee
C
Chris Teaford • solo_traveller • us
9
Pros:

Room was great, staff was great. Loaned me a tool to repair my roller bag.

Cons:

Elevator was being installed, would have been nice to have and will be there for future guests.

2026-05-27 • via Nuitee
N
Natalia • solo_traveller • br
9
2026-05-26 • via Nuitee
M
Montoya • couple • us
9
Pros:

The space is lovely and simple and our room was larger than we had imagined. Our hosts were kind and helpful; they handled our luggage on the staircase as the elevator was being repaired. The hotel was only a few blocks away from the train station and is far enough away from the buzzy center of Florence (making it a very peaceful stay). I would definitely stay here again.

2026-05-26 • via Nuitee
P
Paul • couple • fr
10
génial
Pros:

il est très bien placé, Alexandra est adorable

2026-05-26 • via Nuitee
L
Luigi • extended_group • it
10
Consigliatissimo
Pros:

La posizione è eccezionale, a due passi dalla stazione di S. Maria Novella, a cinque minuti dal Duomo e dal centro. Ambiente silenzioso. Pulizia perfetta, calore, comfort, gentilezza estrema e massima disponibilità da parte dei proprietari, sempre presenti e pronti a soddisfare ogni esigenza e a dare utili informazioni. È presente anche negli spazi comuni un angolo fornito di bollitore, macchina per caffè e forno a microonde con cialde, tisane e biscotti.

2026-05-26 • via Nuitee
Z
Zoé • family_with_children • be
10
2026-05-26 • via Nuitee
T
TitaCristy • solo_traveller • es
7
Pros:

Céntrico, cómodo y Alejandra muy amable y acogedora.

Cons:

Edificio en obras, sin ascensor y se escuchan todos los ruidos de cuando entra y sale gente.

2026-05-25 • via Nuitee
B
Birte • couple • no
10
Et meget hyggelig opphold, anbefales!
Pros:

Beliggenheten var sentral, men rolig.
Svært hyggelig og service-innstilt personale, store rom, rent og ryddig.

2026-05-24 • via Nuitee
M
Mariana • couple • br
10
Pros:

Tudo incrível! Os funcionários são muito solícitos e gentis e o hotel é lindo e super confortável.

2026-05-24 • via Nuitee
D
Daina • family_with_children • cl
9
Muy limpio y buena ubicación
Pros:

Excepcional el servicio del personal, especiales felicitaciones a Janni y Alejandra! Muy buena ubicacion hacia estacion de trenes, buses de excursiones, facil de llegar desde el aeropuerto. A la vuelta del mercado, donde se come bbb, y a 10 min caminata hacia el domo. De la habitación: la limpieza y la cualidad de la cama simplemente excelente! En la mañana se toma un buen café. (Asensor en instalación pronto estará listo)

Cons:

El restaurant abajo (no tiene nada que ver con el hotel), no es recomendable.
Y de la habitación...a lo mejor se pueda tener una silla simple para sentarse.

2026-05-23 • via Nuitee
M
Mandara • couple • us
10
2026-05-23 • via Nuitee
A
Andrew • couple • us
10
2026-05-23 • via Nuitee
L
Luis Francisco • couple • gt
10
Excelente hospedaje y experiencia
Pros:

Excelente experiencia! El hotel está a 6 min caminando de la estación de trenes. Muy bien ubicado, Giovani nuestro host, nos recibió muy amablemente, se tomó el tiempo de revisar explicarnos cómo funcionaba todo y darnos sus recomendaciones para conocer Firenze, nos ayudó a hacer una reservación en el restaurante ZaZa que el nos recomendó el cual fue la mejor comida que experimentamos en todo el viaje. Sin duda la atención y pasión que le dedican a recibir a los huéspedes es evidente. Sin duda recomiendo este hospedaje 10/10

Cons:

Nada.Todo fue perfecto

2026-05-21 • via Nuitee
M
Marcello • solo_traveller • br
10
Boa estadia tudo limpo café biscoito chas cortesía muito bem oferecido
Pros:

Boa localização

Cons:

Ter escasa más tive ajuda parasubrir muito gentil

2026-05-21 • via Nuitee