Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 5037 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
Y
Yuriko • solo_traveller • jp
10
素晴らしいホテルです
Pros:

ロケーションも最高。お部屋も清潔感、お部屋が広い！雨で靴と服がびしょ濡れになってしまったのですが、抜く靴の乾燥機とドラム式選択乾燥機がお部屋に備え付けられていて、とてもありがたかったです。
お部屋も広くて、よくあるビジネスホテルのような圧迫感もなく、雨の日にゆっくり快適にお部屋で過ごすことができました。
フロントにあるコーヒーマシンのご提供も嬉しかったです。時期的にお値段も非常にリーズナブルでした。

Cons:

ありません

2026-08-28 • via Nuitee
P
Paulo • couple • pt
10
Good location on an amazing hotel.
Pros:

Everything to be honest.

Cons:

Nothing.

2026-08-28 • via Nuitee
Y
Yuko • extended_group • jp
9
2026-08-28 • via Nuitee
N
Noriaki • couple • jp
6
少し高品位なビジネスホテル
Pros:

ロケーションが素晴らしいです。
兼六園、尾山神社、片町、長町とアクセスが良い。

Cons:

2人で泊まるには案外部屋が狭いです。

2026-08-28 • via Nuitee
E
Elsa • couple • fr
10
Pros:

Très bel hôtel au rapport qualité prix imbattable.
Nous qui étions en road trip, nous avons largement apprécié d’avoir une machine à laver dans la chambre.
La literie est très confortable et le personnel très agréable.

2026-08-28 • via Nuitee
Y
Yaiza • solo_traveller • es
8
Pros:

El desayuno

2026-08-28 • via Nuitee
L
Lunardi • family_with_children • us
10
2026-08-28 • via Nuitee
C
Castillo Garcia • solo_traveller • es
10
Pros:

Muy bien ubicado. Habitación espaciosa incluso con lavadora! Tenía muchos amenities de skin care etc. Cuidan los detalles, me encantan las fotos que se echan a los huéspedes.

2026-08-27 • via Nuitee
F
Fabrizio • extended_group • it
3
Avevamo aspettative migliori. IL personale dovrebbe chiarire all’arrivo le condizioni generali (pulizia e colazione). In
Pros:

La posizione

Cons:

- Non hanno pulito la stanza (pernottamento di 2 notti)
- Le avvertenze per i clienti (orari della colazione, condizioni di pulizia delle camere, entro) non erano per niente chiari ed hanno creato molti malintesi e inefficienze.
- Fate attenzione perchè il vero orario limite per accede alla colazione è le 9,30 NON le 10,00 come indicato (anche se è scritto “L.O. 9,30 che un turista può non comprendere).
- In frigo all’arrivo ci aspettavamo di trovare in frigo almeno una piccola bottiglia d’acqua invece era vuoto.
- il bagno è un pò plasticoso (con il pavimento inclinato tipo barca)

2026-08-27 • via Nuitee
Y
Yang Zhe • solo_traveller • tw
10
2026-08-27 • via Nuitee
C
Carlo • solo_traveller • it
9
2026-08-27 • via Nuitee
S
Saho • solo_traveller • jp
10
2026-08-27 • via Nuitee
M
Minako • family_with_children • jp
10
立地、価格、希望していた物が全て叶いました。
Pros:

部屋もお風呂場も広く、とても快適でした。
朝ごはんに子供が食べられる物があり、助かりました。
スタッフの方々が親切丁寧でとてもよかったです。

Cons:

テイッシュが途中でなくなってしまい、1つではなく、部屋とお風呂場に1つずつあればよかったなと思いました。
ハンドソープがトイレにもあるといいなと思いました。

2026-08-27 • via Nuitee
G
Gerhard • couple • de
10
Optimal für Stadtbesuch
Pros:

Gute Lage
Frühstück

2026-08-27 • via Nuitee
I
Itay • couple • il
7
2026-08-27 • via Nuitee
M
María • solo_traveller • es
10
2026-08-27 • via Nuitee
C
Corina • couple • at
8
Empfehlenswerte Unterkunft.
Pros:

Großer Raum, tolle Lage, große bequeme Betten, super Aussicht, freundliches und hilfsbereites Personal.

Cons:

Die Küchenausstattung hätte besser sein können. Die Abwasch hat bei warmem Wasser eig nur getropft, bei kaltem Wasser etwas mehr geronnen aber leider viel zu wenig.

2026-08-27 • via Nuitee
G
giovanni • solo_traveller • it
9
2026-08-26 • via Nuitee
A
Anthony Milo • solo_traveller • ca
9
Perfect base for exploring Kanazawa!
Pros:

Cannot exaggerate how comfortable it is, and the location couldn't be better! There's a Familymart maybe 1-2 min walk away, and a 7-11 ATM a bit further up the street. Mid-day naps are necessary to recover from the summer heat and wow, did I sleep comfortably the whole time I was here (5 nights).

Cons:

The customer service was a little awkward at times but that's alright! They were still helpful enough.

2026-08-26 • via Nuitee
M
mana • couple • jp
10
2026-08-26 • via Nuitee