Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent customer service
Great amenities
Cons:
Limited cleaning service over long stays
Parking difficulties

Categories

Cleanliness
8.31
Some guests noted issues with room cleanliness over extended stays.
Service
9.78
Excellent customer service from staff, particularly Kino and HoJeong, who resolved issues effectively.
Location
9.32
Great location with easy access to historical sights and public transportation.
Room Quality
8.77
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.3
Offers useful amenities like a washing machine and coffee machine in the room.
Value for Money
8.76
Standard quality for this hotel tier; offers good amenities for the price.
Food and Beverage
9.31
Positive remarks on breakfast offerings and special meal services.
Overall Experience
9.28
Overall, positive experiences noted by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Luxurious Accommodation
Tokyu Stay Kanazawa, a 4-star hotel near Kanazawa Castle, offers air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box.

Convenient Facilities
Guests can enjoy the shared lounge and free WiFi throughout the property. The hotel also provides luggage storage space, ensuring a hassle-free stay for all visitors.

Prime Location
Located near popular attractions like Kenrokuen Garden and Kanazawa Station, Tokyu Stay Kanazawa is the perfect choice for travelers seeking comfort and convenience in Kanazawa.

Book your stay at Tokyu Stay Kanazawa now for a memorable experience in this beautiful city.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 4702 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
L
lindsay • solo_traveller • au
10
2026-06-13 • via Nuitee
H
Helen J • couple • au
9
2026-06-13 • via Nuitee
C
Caroline • couple • fr
8
En plein cœur de Kanazawa
Pros:

Le personnel a été adorable!
La chambre très propre et fonctionnelle.

Cons:

Le lit était un peu petit. À part ça rien à dire!

2026-06-12 • via Nuitee
N
Nancy • solo_traveller • us
9
2026-06-12 • via Nuitee
S
Sandra • solo_traveller • gb
8
Pros:

Location was perfect for sightseeing.

Cons:

Breakfast could have had a few more options

2026-06-11 • via Nuitee
D
David • solo_traveller • be
9
2026-06-11 • via Nuitee
T
TheHunter • solo_traveller • au
10
Great stay
Pros:

Location was great, staff were helpful and cheery, room was actually a decent size compared to the tiny room we experienced in Tokyo, washer/dryer in the room is a massive bonus, and the value for money was amazing. Would stay here again.

Cons:

Can't think of anything.

2026-06-11 • via Nuitee
Z
Zoe • couple • au
9
Great location
Pros:

Great location! Room was comfortable and well appointed despite the size.

Cons:

Breakfast wasn’t great.

2026-06-11 • via Nuitee
M
Misaho • couple • jp
10
2026-06-11 • via Nuitee
D
Daniele • couple • gb
8
2026-06-11 • via Nuitee
N
Nana • couple • jp
9
2026-06-11 • via Nuitee
M
Miwa • solo_traveller • jp
8
2026-06-11 • via Nuitee
I
Irena • couple • ro
10
2026-06-11 • via Nuitee
N
Nicole • couple • it
10
2026-06-11 • via Nuitee
S
Simona • couple • ro
9
2026-06-11 • via Nuitee
V
vinciane • couple • fr
10
Une pépite pour un séjour à Kanazawa
Pros:

La gentillesse du personnel , la chambre confortable avec la machine à laver/ sèche linge ; la machine à café à disposition en bas , la localisation à 20 min à pied de la gare et centrale par rapport aux lieux à visiter , le rapport qualité prix imbattable

Cons:

Rien

2026-06-11 • via Nuitee
M
Monika • solo_traveller • de
9
Hotel in fantastisch zentraler Lage mit sehr gutem Frühstück und sogar einer Waschmaschine im Zimmer
Pros:

Beim Frühstücksbüffet gab es eine große Auswahl. Besonders die Möglichkeiten auf japanische Art zu frühstücken waren sehr vielfältig und schmackhaft. Das Personal war dabei sehr freundlich und aufmerksam. Auch der Versand des Gepäcks wurde wunderbar organisiert.
Fantastisch ist die zentrale Lage des Hotels mit der Tourismus Information und einer gut frequentierten Bushaltestelle in unmittelbarer Nähe. Dabei sind die Sehenswürdigkeiten Kanazawas wegen der günstigen Lage des Hotels auch zu Fuß zu erreichen.

Cons:

Da fällt mir jetzt gar nichts ein

2026-06-10 • via Nuitee
P
Peter • solo_traveller • nl
9
Heerlijk hotel in het centrum
Pros:

in het centrum

Cons:

-

2026-06-10 • via Nuitee
D
Debra • extended_group • us
10
Would definitely return to this hotel! Highly recommend
Pros:

Easy check in
Allowed very late check in (our Shinkansen came in very late to the city)
Very proficient English speaking staff
Very clean and quiet rooms
Good amount of room for 2 of us.
Love the in room washing machine

Excellent FREE coffee machine in lobby for guests

Cons:

Nothing!

2026-06-10 • via Nuitee
N
namit • solo_traveller • in
9
2026-06-10 • via Nuitee