Swissôtel Jakarta PIK Avenue

Hotels
Swissôtel Hotels & Resorts
9.8 (698 reviews)
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Clean and comfortable rooms
Cons:
Chaotic parking situation
No airport shuttle service
Limited dining options for certain dietary needs

Categories

Cleanliness
9.68
Rooms were very clean and felt spacious.
Service
10
Excellent hospitality from start to finish, staff were very friendly and helpful.
Location
9.68
Location is near the airport and easy to access.
Room Quality
9.68
Spacious and modern with good in-room entertainment options.
Amenities
9.68
Good amenities available, although the swimming pool is not very big.
Value for Money
9.68
Standard pricing for quality services provided.
Food and Beverage
10
Breakfast was delicious and well-varied with plenty of options.
Overall Experience
10
Overall a great experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:28

Property Description

Luxurious Accommodation
Swissôtel Jakarta PIK Avenue offers air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay for every guest.

Top-Notch Facilities
Guests can enjoy free bikes, a fitness centre, and a garden, perfect for relaxation and leisure activities during their stay. The hotel also provides a restaurant, shared kitchen, and room service for added convenience.

Convenient Location
Located near popular attractions like Museum Bank Indonesia and Mangga Dua Square, and just 10 km from Soekarno-Hatta International Airport, Swissôtel Jakarta PIK Avenue is the ideal choice for both leisure and business travelers.

Book now for a luxurious and convenient stay at Swissôtel Jakarta PIK Avenue!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    Adults stay for Rp 968,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 698 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 10
Overall Experience: 10
F
Fareh couple my
10
2026-07-03 via Nuitee
M
mfarhanrais Friends getaway Singapore
10
Good location, service and amenities.
Pros:

Incredibly smooth check in service by Ozy, Albert and Jaclin!

2026-06-28 via Tripadvisor
A
Ariff Ikhwan couple my
9
2026-06-28 via Nuitee
A
Axel solo_traveller de
9
2026-06-27 via Nuitee
Y
ysutantyo Friends getaway
10
Lunch at The Chinese National
Pros:

Wehave lunch at the Chinese National restaurant and we really enjoy the food, a lot of variety foods and excellent service from the staff, also good price. Please keep the excellent service.

2026-06-26 via Tripadvisor
S
Salah solo_traveller sa
7
2026-06-24 via Nuitee
C
CHANG couple tw
7
住兩天以上的飯店第一次遇到沒有掛免清潔牌沒有主動來請
Pros:

位置地點佳

Cons:

第二天沒有掛牌不打掃,也沒有來換浴巾毛巾及換水等等。到晚上告知服務員才提供換洗浴巾及水

2026-06-21 via Nuitee
I
Ismul Azham couple bn
10
10/10 would likely stay at the hotel of we were ever to visit jakarta again
Pros:

The extra effort for decorations for our hoenymoon setup

2026-06-20 via Nuitee
P
Pioneer46924234186 Friends getaway
10
FAREWELL SDH 2526
Pros:

All are good (foods, drinks, services)

2026-06-19 via Tripadvisor
G
Go15537751636 Business
10
Review from SDHDM
Pros:

Very helpful and friendly (Kak Arif, Kak Nasywa, Kak Sheryl, Kak Ersya)

2026-06-19 via Tripadvisor
L
Latif couple au
10
2026-06-18 via Nuitee
I
Inspire61415979982 Family
10
Birthday Experience
Pros:

We had a wonderful stay at Swissôtel Jakarta. The staff were incredibly friendly, welcoming, and always accommodating to our needs, which made our experience even more enjoyable. The food was absolutely superb — every meal was delicious and well-prepared. We also really appreciated how clean and well-maintained the entire area was throughout our dining experience. Overall, it was a fantastic experience, and we will definitely be coming back again in the future!

2026-06-14 via Tripadvisor
O
OnAir51384164274 Business
10
Makan bersama rekan bisnis
Pros:

Friendly and very good service, delicious food
Arif, Raka, Abdul, Fiya

2026-06-10 via Tripadvisor
J
Jeremy couple gb
9
Pros:

Great hotel, modern, clean and cosy

Cons:

Nothing to dislike

2026-06-10 via Nuitee
C
Coastal57001147810 Friends getaway
10
Five stars
Pros:

5 stars food and services, the dimsum surprisingly good

2026-06-09 via Tripadvisor
D
Daud family_with_children id
9
Enjoyable
Pros:

Facility, parking &Great breakfast

Cons:

---+

2026-06-09 via Nuitee
W
Wahyudi solo_traveller au
10
2026-06-05 via Nuitee
H
Herbert couple de
10
2026-06-04 via Nuitee
H
Herbert couple de
10
2026-06-04 via Nuitee
L
Leonard solo_traveller au
9
I had no problems. Will return if I head to Jakarta again
Pros:

Good location

Cons:

Excellent staff. Clean

2026-06-03 via Nuitee