Hotel Bernerhof

Hotels
9.1 (1444 reviews)
Bahnhofstrasse 16 , Interlaken , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

Location

Guest Reviews

9.1
Based on 1444 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
M
Marita • solo_traveller • ar
9
Amé Interlaken y su entorno
Pros:

La amabilidad y cortesía del personal fue extraordinaria y la informacion brindada tambien.
Me encantó su ubicación tan cercana a la estacion de tren, con vistas a las montañas, con orientacion norte/este y en pleno centro comercial con amplias posibilidades de transporte, compras y gastronomía. Creo que es inmejorable la ubicacion y lo elegiría nuevamente.

Cons:

El cobertor o acolchado era corto o chico para la cama, hizo frio y requerí de un abrigo extra, pero siempre terminada destapada o tensionada por no destaparme al dormir. Entiendo que es una costumbre europea en los hoteles pero no me acostumbro ni me agrada.

2026-06-18 • via Nuitee
S
super旅遊達人 • family_with_children • tw
9
Pros:

交通位置很方便 離因特拉肯西站很近 走路可直接到碼頭搭船游圖恩湖 要去各景點都很方便 附近有coop 超市 熟食多

2026-06-17 • via Nuitee
F
Fabrício • couple • br
10
Pros:

A recepção no hotel foi excelente. Explicaram todas as atrações do local de forma atenciosa. Café da manhã excelente. Localização maravilhosa, ao lado da estação Interlaken West.

2026-06-15 • via Nuitee
A
Adriana Maria • couple • br
9
2026-06-10 • via Nuitee
K
Karen • couple • ca
10
Pros:

Great location, across the street from the Interlaken West train station. Everything within walking distance. Good breakfast included and free water, coffee, tea available in lobby. From the room, nice view of the mountains and all the parasailers. Would stay here again if returning to Interlaken.

Cons:

Nothing

2026-06-09 • via Nuitee
K
Karla • couple • br
10
Hotel ótimo excelente localização
Pros:

Confortável

2026-06-09 • via Nuitee
R
Roberto • couple • br
8
Pros:

Localização, vista e tamanho do quarto.

Cons:

Nada

2026-06-08 • via Nuitee
K
Karin • couple • us
10
2026-06-07 • via Nuitee
J
Judith • couple • au
9
Perfect stay: great breakfast, great location, helpful and friendly staff.
Pros:

The breakfast was excellent and the location of the hotel was perfect; 3 minute walk to the station.

Cons:

It was all very good!

2026-06-07 • via Nuitee
L
Lumin • couple • us
9
Good value.
Pros:

Good location, clean

2026-06-06 • via Nuitee
S
Soumya • couple • be
9
2026-06-05 • via Nuitee
J
JonKay • solo_traveller • il
7
Pros:

Good location. Nice room.

Cons:

Check in process takes too long. No air-conditioning was a big surprise. Staff had a bad attitude when asking about the air-conditioning and other staff were friendly though.

2026-06-05 • via Nuitee
M
Michael • solo_traveller • au
10
Very pleasant and convenient. Good breakfast selection.
Pros:

Great location with views of the jungfrau. Located in Interlaken west very convenient to rail, bus and shopping

2026-06-04 • via Nuitee
Y
Yichen • extended_group • us
8
2026-06-03 • via Nuitee
A
Atitaya • extended_group • th
10
2026-06-01 • via Nuitee
P
Poh Ling • solo_traveller • my
9
Great location
Pros:

The hotel provided a complimentary city pass, making it easy to take the bus between Interlaken West and Ost. The bathroom water pressure was excellent, which was absolutely perfect for taking a refreshing, cool shower after a hot day of exploring.

Cons:

The room was small

2026-06-01 • via Nuitee
S
Shalinder Dhillon • solo_traveller • ch
10
Wonderful stay at perfect location
Pros:

Excellent location. Room ready when arrived super clean with very good facilities. The location is the best 2 min walk to train station and cruise. Wonderful stay

2026-06-01 • via Nuitee
A
abdulkareem • solo_traveller • sa
6
2026-05-31 • via Nuitee
S
Sandeep • solo_traveller • in
10
Pros:

Location and staff behavior.

2026-05-30 • via Nuitee
P
Pedro • couple • br
8
Pros:

Localização excepcional.

Cons:

Banheiro muito pequeno

2026-05-28 • via Nuitee