Hotel Bernerhof

Hotels
9.1 (1463 reviews)
Bahnhofstrasse 16 , Interlaken , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

Location

Guest Reviews

9.1
Based on 1463 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
S
Steiner • solo_traveller • ch
9
Pros:

Lage und Frühstück top.

Cons:

Das Zimmer im obersten Stock war sehr warm, da es draussen heiss war. Der Ventilator half nur bedingt, eine Klimaanlage wäre wünschenswert gewesen.

2026-07-11 • via Nuitee
M
MALEK • couple • us
10
We loved this hotel and we would revisit again
Pros:

Very clean and friendly staff. Very close to the train and bus stations. Located on a main Street where many restaurants are nearby.

Cons:

Our stay was in July so it was warm. An air conditioner in the room would have made our stay even nicer.

2026-07-09 • via Nuitee
D
DUDEJA • extended_group • us
10
2026-07-07 • via Nuitee
T
Thomas • couple • fr
8
2026-07-06 • via Nuitee
N
Nirmala • couple • gb
10
Excellent stay, great staff. Loved it overall!
Pros:

The location was great, less than a minute's walk from the Interlaken west train station. We were warmly greeted and checked in by Jerome at the reception, who was excellent in explaining to us all about the places to visit, guided us through maps, timetables- thank you Jerome, deeply appreciate your kindness & professionalism!.
I had made a request for an early check-in, despite arriving earlier than scheduled Jerome checked us in immediately into a nice, large ensuite room with a small balcony from where you could see the mountains. Shower was lovely with plenty of towels, room had a small fridge, cupboard with hangers, kettle and portable fan (no ac) which was good enough. The place was neat, very clean and esthetically presented. There is a lift too and all day free tea/coffee vending machine- which was lovely. We enjoyed the breakfast, it was elaborate continental with everything you could think of. We were very impressed by the hotel and the friendly staff. I definitely recommend it, I had s great stay here- best value for money!

Cons:

Air conditioner in the room for summer would be great, although portable fan was good too.

2026-07-05 • via Nuitee
M
Mateusz • couple • gb
8
Pros:

No Air condition at all in the room!!
Only fans

2026-07-04 • via Nuitee
N
Nune • couple • am
8
It was standard 3 star hotel, do not expect more.
Pros:

Location was good

Cons:

The building was old and smells very specific. Parking was for payment. Very basic breakfast.

2026-07-03 • via Nuitee
L
László • solo_traveller • hu
10
2026-07-02 • via Nuitee
A
Athena Chen • family_with_children • tw
10
Interlakenj06ao3vm03yk6
Pros:

地點超級好，靠近西站，坐公車坐火車都非常方便，早餐好吃，我們三人房的陽台還可以看到少女峰，雖然房間狹長行李有點不好擺，但房內設備舒適

Cons:

沒有特別需要注意的

2026-07-01 • via Nuitee
J
Jim • couple • us
10
Overall stay was very good.
Pros:

The hotel was in an excellent location, clean and the staff were very helpful. The breakfast was delicious.

2026-06-27 • via Nuitee
S
Stefan • solo_traveller • ch
9
2026-06-27 • via Nuitee
I
Irfan • solo_traveller • ca
9
Pros:

Location, staff and breakfast

2026-06-27 • via Nuitee
S
SANGIN • solo_traveller • kr
8
Cons:

The food needed to be improved.

2026-06-26 • via Nuitee
D
Dinakara • family_with_children • ae
8
2026-06-24 • via Nuitee
A
Andrea • couple • ch
8
2026-06-24 • via Nuitee
M
Manuja • couple • in
8
2026-06-24 • via Nuitee
M
Marita • solo_traveller • ar
9
Amé Interlaken y su entorno
Pros:

La amabilidad y cortesía del personal fue extraordinaria y la informacion brindada tambien.
Me encantó su ubicación tan cercana a la estacion de tren, con vistas a las montañas, con orientacion norte/este y en pleno centro comercial con amplias posibilidades de transporte, compras y gastronomía. Creo que es inmejorable la ubicacion y lo elegiría nuevamente.

Cons:

El cobertor o acolchado era corto o chico para la cama, hizo frio y requerí de un abrigo extra, pero siempre terminada destapada o tensionada por no destaparme al dormir. Entiendo que es una costumbre europea en los hoteles pero no me acostumbro ni me agrada.

2026-06-18 • via Nuitee
S
super旅遊達人 • family_with_children • tw
9
Pros:

交通位置很方便 離因特拉肯西站很近 走路可直接到碼頭搭船游圖恩湖 要去各景點都很方便 附近有coop 超市 熟食多

2026-06-17 • via Nuitee
F
Fabrício • couple • br
10
Pros:

A recepção no hotel foi excelente. Explicaram todas as atrações do local de forma atenciosa. Café da manhã excelente. Localização maravilhosa, ao lado da estação Interlaken West.

2026-06-15 • via Nuitee
A
Adriana Maria • couple • br
9
2026-06-10 • via Nuitee