Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.1
Based on 1478 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
B
Becky • couple • gb
9
We had a great stay at Hotel Bernerhof, location made it easy to explore I would stay again if I was ever back in Interl
Pros:

Staff were friendly, location was good, room was a good size, it was clean and had a fridge. Coffee machine was available for us to use 24 hrs, fan supplied quiet room even though it was in a busy area

Cons:

Room was very warm

2026-08-08 • via Nuitee
R
Radu • solo_traveller • ro
10
Pros:

The personnel were very friendly and helpful.

Cons:

It was just too good to not like something.

2026-08-08 • via Nuitee
M
Marie-Jérôme • couple • ch
9
2026-08-08 • via Nuitee
吉田 • solo_traveller • jp
10
2026-08-07 • via Nuitee
J
Julien • couple • au
8
2026-08-03 • via Nuitee
Y
Yoshifumi • solo_traveller • jp
10
2026-08-03 • via Nuitee
O
Omran • solo_traveller • ae
10
Close to the station, good breakfast. Comfy room
Pros:

The staff were very helpful and welcoming. Especially the lady at my arrival

Cons:

Na

2026-07-25 • via Nuitee
M
Marjon • solo_traveller • au
10
Pros:

Excellent hotel , lovely staff and perfect location!

2026-07-25 • via Nuitee
M
Maria Magdalena • solo_traveller • ch
9
Pros:

Frühstück könnte noch verbessert werden
Zimmer chli klein
Preislich oberste Grenze sehr sauber und freundlich

2026-07-24 • via Nuitee
H
Hanan • family_with_children • ch
10
I will highly recommend this hotel to friends visiting Interlaken
Pros:

Great location, clean room, good breakfast, and friendly staff.

2026-07-24 • via Nuitee
M
Monika • couple • pl
10
2026-07-23 • via Nuitee
T
Teten • couple • qa
8
Pros:

Location perfect near stasion
Give libero card to access bus service internal interlaken

Cons:

No AC

2026-07-23 • via Nuitee
R
Ryan Eric • couple • gb
10
Overall satisfied!
Pros:

Super nice location, easy access to the train/bus station!

Cons:

Bath towel is too thin and small

2026-07-21 • via Nuitee
N
Nasib • couple • az
10
2026-07-19 • via Nuitee
T
Thorrington • solo_traveller • gb
7
Great location, helpful kind staff, breakfast was good. I wish it had air con, I would recommend it
Pros:

Nice clean, and comfortable.

Cons:

No air con in the room.

2026-07-19 • via Nuitee
M
Michael • couple • us
9
Superb location. Clean and well appointed rooms.
Pros:

Breakfast was great. View from breakfast room on the second floor was nice. Location in town is superb.

If you are in Switzerland during a heat wave get a room with A/C.

Traveler Tip: Many trains stop in Interlaken West before stopping at Interlaken OST (east). This makes getting to OST easy for connections to Lauterbrunnen and Grindelwald. Also, the train to Lauterbrunnen and Grindelwald splits up at Zweilütschinen. Trümmelbach Falls was a highlight for us. In Interlaken, watch paragliders land in park.

Cons:

No complaints. Nice place.

2026-07-16 • via Nuitee
M
MCNULTY • extended_group • gb
9
Lovely hotel would stay again.
Pros:

Room was clean and comfortable.
Location great.
Staff friendly and helpful.

Cons:

Air con would be great.
More variety at breakfast

2026-07-15 • via Nuitee
M
Mei hui • extended_group • tw
9
下次去還是會選擇這一間
Pros:

離車站超近，地點很棒，出車站往左邊走大約100公尺就到了，去圖恩湖碼頭也很近，附近也有好幾家超市！

Cons:

冰箱不夠冰涼，很怕食物壞掉，住了五個晚上，雖然有反應，但是一直沒修好，不知現在修好了嗎？

2026-07-15 • via Nuitee
S
Sultan • family_with_children • sa
9
Pros:

قربه من السنتر
إطلالة الغرفة
الغرفة واسعة ومريحة

Cons:

لا شيء

2026-07-14 • via Nuitee
M
Masako • solo_traveller • jp
8
Pros:

駅から近くに位置していて大変便利でした

Cons:

エアコンがなくて暑かった

2026-07-13 • via Nuitee