Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.1
Based on 1500 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
E
Ella • extended_group • ro
10
2026-09-19 • via Nuitee
L
Laurie • couple • us
9
Great stay with easy train access for all our activities in nearby areas.
Pros:

Great location. Super friendly receptionist and breakfast staff. Great to have fitness room, jacuzzi and tables to gather.

Cons:

Bed was a bit firm for me, otherwise a great stay

2026-09-19 • via Nuitee
G
Gila • solo_traveller • il
9
Pros:

The location is great.The room is very comfortable.The staff is very helpfull.I enjoyed my stay very much

Cons:

Nothing

2026-09-18 • via Nuitee
A
Areti • family_with_children • cy
9
2026-09-18 • via Nuitee
E
EDMUND • extended_group • us
9
Excellent location and stay for our Interlaken visit
Pros:

Perfect location, just across from Interlaken West station!
Rooms were great, we booked a 3 bed room WITH A/C - great size
Good breakfast
Staff was pretty friendly
Honestly LOVED the availble ice machine (and coffee) in reception/lobby for our hikes and drinks

Cons:

Elevator is older so you can only fit 2 people with luggage and it only allows one floor to be selected at a time

2026-09-17 • via Nuitee
M
Mihir • solo_traveller • ca
8
2026-09-17 • via Nuitee
V
Valerie • solo_traveller • us
10
Perfection for Solo Female Traveler
Pros:

As a solo female traveler I felt completely safe. The location was excellent and very close to transportation, shopping, dining, etc. Staff was very accommodating. Everything was perfect.

2026-09-15 • via Nuitee
A
Alexandra • couple • au
8
Comfortable stay with great location
Pros:

Perfect location. Short walk to station and surrounding restaurants and shops. Property was clean and breakfast was decent.

Cons:

Nothing

2026-09-14 • via Nuitee
B
Bhattacharya • couple • in
8
Best location , best view hotel just next to interlaken west train station .
Pros:

Prime location , the view from the balcony is awesome

Cons:

Breakfast is limited

2026-09-14 • via Nuitee
M
Manu • couple • ch
9
2026-09-14 • via Nuitee
G
GARCIA • solo_traveller • es
8
Pros:

La habitación.

Cons:

El desayuno estuvo bien pero puede mejorar

2026-09-13 • via Nuitee
R
RAJANI KUMAR • couple • us
10
2026-09-13 • via Nuitee
Z
Zoe • extended_group • nz
9
2026-09-09 • via Nuitee
S
Shree Prasad • couple • au
9
2026-09-08 • via Nuitee
S
Shuva • solo_traveller • bd
9
2026-09-01 • via Nuitee
P
Pankaj • extended_group • in
8
Nice staff and a Balcony Room makes the stay better
Pros:

Location

Cons:

Nothing Much

2026-08-31 • via Nuitee
K
kkk • couple • jp
9
Pros:

男性スタッフ2名の対応がとってもよかった！
英語が苦手だが、ゆっくり簡単な単語で伝えてくださりありがたかった。
駅からのアクセスがよく、スイスにしてはお手頃な価格で宿泊できた！

2026-08-30 • via Nuitee
P
Patrick • solo_traveller • ch
8
2026-08-30 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

Lovely clean room with plenty of space for 3 adults.
Great breakfast.
Friendly and helpful staff.

Cons:

Space for more than one person on the balcony would have been good.

2026-08-28 • via Nuitee
M
Manoj Koshy • solo_traveller • ca
10
Thanks for making our summer stay amazing !!
Pros:

Great location to a great staff, front desk or at breakfast/restaurant! Fortunate to get a great view of the Jungfrau peak as well ?! will keep this proper as one of our go to choices #1 for next time! Thank you Hotel Bernerhof Team making vacation, beautiful!

Cons:

All good!

2026-08-25 • via Nuitee