Hotel Bernerhof

Hotels
9.1 (1421 reviews)
Bahnhofstrasse 16 , Interlaken , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

Location

Guest Reviews

9.1
Based on 1421 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
N
Niramai • couple • th
7
2026-05-22 • via Nuitee
S
SOFIA • couple • es
10
ubicación perfecta
Pros:

Ubicación perfecta, cerca de la estación de tren y a 10minutos a pie del casco antiguo.
El personal muy amable y te sirven el desayuno en la habitación

Cons:

nada

2026-05-20 • via Nuitee
S
Sirikarn • couple • th
10
2026-05-19 • via Nuitee
L
Lu • solo_traveller • us
7
2026-05-18 • via Nuitee
S
saba • couple • ca
8
Pros:

Excellent location, pleasant staff, nice room, okay breakfast.

2026-05-17 • via Nuitee
P
Patricia • solo_traveller • ar
8
Pros:

La ubicación y el servicio de la recepción

Cons:

Las toallas y lo pequeño de las habitaciones

2026-05-17 • via Nuitee
T
Tanya • extended_group • au
9
Great hotel which is close to everything & has wonderful, helpful staff.
Pros:

Right across from the train station, busses & close to all of the local shops & eateries. Room was larger than expected in Interlaken. We were welcomed & given really useful information upon arrival. Rooms are very clean & well appointed.

Cons:

The rooms were very warm & controlling the temperature was difficult.

2026-05-16 • via Nuitee
L
LONG • solo_traveller • ca
9
2026-05-16 • via Nuitee
V
Vincent • couple • ae
9
Good location and value
Pros:

Next to Interlaken West station. Close to a lot of restaurants and shops.

2026-05-13 • via Nuitee
T
Thomas • couple • ch
9
2026-05-13 • via Nuitee
C
Catherine • extended_group • ch
10
Pros:

Un hôtel comme on les aime en plein centre , une chambre confortable, lumineuse jolie avec balcon, pas de bruit la nuit .buffet de petit déj copieux salé sucré personnel à la réception aimable qui donne bcp d’informations utiles . Je recommande 👌

Cons:

Rien

2026-05-11 • via Nuitee
K
Kimberly Anne • couple • au
10
Very good!
Pros:

The hotel is super close to the train station — only about a 3-minute walk, which made everything so convenient! Upon arrival, they gave us a guest card that allowed free bus rides around town, making it really easy to get around. Everything is also within walking distance.
The staff were very friendly and welcoming as well. There’s also a free coffee machine near the reception, which was a nice bonus!

2026-05-11 • via Nuitee
P
pimchanok • extended_group • th
10
Highly recommended, definitely be back.
Pros:

The room is unbelievably clean and brand new.

Cons:

nothing!

2026-05-11 • via Nuitee
M
Mel. • solo_traveller • ch
7
Cons:

Unangenehmer Geruch.

2026-05-11 • via Nuitee
T
touristy28 • Family • Bengaluru, Bangalore District, Karnataka
8
Centrally located and comfortable
Pros:

Dont be put off by outside appearance as this small hotel is centrally located and has all that you need for a comfortable stay.We had taken the triple room and it was a big room
with balcony.The view had the road of the Interlaken Ost train station and a mountain
.This hotel is bang opposite the Interlaken west and Bus station so commuting is very easy.The reception is small and they have coffee machine as well as a kettle and tea satchets which are complimentary.

The hotel has a lift and the room which we stayed had a Mini fridge which is not common in most hotels in Switzerland. Iron and ironing board given on request.The third bed was a proper bed and not a sofa or rollaway one.Breakfast was good .

Self laundry close by 5 min walk called wash n go .Detergent is provided in the cycle and payment can be done by credit card.Was 14 CFH and dryer is 8 CHF

Migros,Avec and Coop stores walking distance of the hotel

Very good internet speed provided at hotel also you are given a local transport card

Gave us an early check in as room was ready and every item like towels ,cups were given in triplicate for thee occupants.

Would definitely recommend this place to stay.

2026-05-10 • via Tripadvisor
J
Jenny • family_with_children • es
9
Emplacement central
Pros:

Petit déjeuner très bon, personnel aimable, proche de la gare

2026-05-10 • via Nuitee
F
florencia • couple • ar
8
2026-05-08 • via Nuitee
N
Nathália • couple • br
9
Confortável
Pros:

Localização excelente. Muito perto da estação de chegada. Facilita para quem está com malas. Cama muito boa. O banheiro você toma banho dentro da banheira em pé . Dificulta um pouco o acesso.

Cons:

Preço salgado

2026-05-08 • via Nuitee
C
Claire • solo_traveller • ca
10
I highly recommend this hotel. People were very helpful! We will return anytime.
Pros:

The room was very clean and it had everything what we needed. plus, coffee at the time

Cons:

The location close to the train station

2026-05-07 • via Nuitee
M
Meixia • family_with_children • es
10
2026-05-06 • via Nuitee