Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Old Property
TV Issues

Categories

Cleanliness
9.14
Most reviews indicated the hotel was clean and met guest needs.
Service
9.51
Multiple reviews praised the friendly and helpful staff.
Location
9.65
Great location near transport and food options, consistently highlighted.
Room Quality
8.9
Rooms were generally comfortable and clean, although a few suggested minor updates.
Amenities
8.33
Some amenities mentioned positively, but requests for additional features noted.
Value for Money
9.09
Guests felt it was good value considering the location and service.
Food and Beverage
8.84
Breakfast was described as sufficient, though specific dietary requests were mentioned.
Overall Experience
9.31
Overall satisfaction was high, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Welcome to our centrally-located modern hotel with yellow balconies, just opposite the Interlaken West Train Station, offering easy access to the Jungfrau Ski Area.

Modern Guestrooms: Our guestrooms are designed in light colours with stylish patterned fabrics, each equipped with satellite televisions, balconies, and complimentary WiFi.

Dining Experience: Indulge in traditional Swiss cuisine at our hotel's restaurant while taking in stunning mountain views from every room.

Book your stay now to experience the perfect blend of convenience, comfort, and breathtaking views at our hotel.

Important information:

Please inform Hotel Bernerhof regarding the age of children.

Please also inform the property in advance about the number of extra guests.

Please also note that breakfast is served from November until March from 07:30 until 10:00 and from April to October from 07:00 until 10:00.

According to the government, all guests have to provide a Covid certificate with valid photo ID since 13 September 2021. Either guests must be vaccinated, tested or recovered. This will be checked at check-in.

Please note that for bookings of 5 rooms and more special conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.1
Based on 1500 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.65
Room Quality: 8.9
Amenities: 8.33
Value for Money: 9.09
Food and Beverage: 8.84
Overall Experience: 9.31
K
Konstantinos • solo_traveller • mt
10
Pros:

Location 10/10
Cleanness 10/10
Breakfast 10/10 for the category

Cons:

Nothing negative

2026-10-30 • via Nuitee
D
Dong • extended_group • us
9
2026-10-29 • via Nuitee
O
Omar • couple • eg
9
2026-10-28 • via Nuitee
M
Maria • extended_group • ca
10
Pros:

Location , cleanliness and friendly staff.

Cons:

It's just very warm or hot so we have to open the windows. The AC was not working. Warm air was coming out rather than cool air. We wanted the AC on because it got stuffy in the room
Other than that everything was good.

2026-10-25 • via Nuitee
B
BISWAJIT • family_with_children • us
9
Pros:

Location for commute was excellent but no good view from hotel room. Location in terms scenic view was not so good.

Cons:

Price is too high

2026-10-24 • via Nuitee
M
Martin • family_with_children • ch
9
Tip top
Pros:

Sauberkeit, die Grösse des 3 Bett Zimmer und das Frühstück

Cons:

-

2026-10-24 • via Nuitee
A
attrid • family_with_children • us
10
2026-10-18 • via Nuitee
G
Gehad • couple • ae
3
2026-10-18 • via Nuitee
T
Thi Thanh Huobg • couple • vn
10
Sẽ tiếp tục ở đây nếu có dịp quay lại
Pros:

Phòng siêu sạch, bữa sáng đầy đủ đạm, hoa quả, bánh mỳ, ngũ cốc, sữa chua, trứng...; vị trí chỉ cách ga Interlaken West 2 phút đi bộ, Interlaken Ost 15 phút đi bộ. Nhân viên vô cùng thân thiện. Tăng 2 chữ: Tuyệt vời

2026-10-18 • via Nuitee
L
Lenoir • solo_traveller • br
10
Perfeita
Pros:

Excelente localizacao, conforto e limpeza. Os funcionarios do hotel são muito atenciosos. Cheguei bem mais cedo do que o horario do checkin e mesmo assim eles me deixaram entrar no quarto antecipadamente.

2026-10-15 • via Nuitee
A
Adeline • couple • sg
9
Pros:

Convenient location just opposite Interlaken West station. There were also 2 supermarkets within walking distance. Lovely balcony view and pleasant staff as well

Cons:

A little on the pricier side but I guess that’s expected of Swiss Hotels especially in Interlaken

2026-10-14 • via Nuitee
B
Barry • extended_group • au
10
2026-10-14 • via Nuitee
B
Bernadette • extended_group • us
8
2026-10-13 • via Nuitee
W
worawee • solo_traveller • th
9
Pros:

Location and breakfast

Cons:

Nothing

2026-10-12 • via Nuitee
A
Ariel Aguilar • solo_traveller • cr
10
2026-10-10 • via Nuitee
L
Laurie • couple • us
9
Great stay with easy train access for all our activities in nearby areas.
Pros:

Great location. Super friendly receptionist and breakfast staff. Great to have fitness room, jacuzzi and tables to gather.

Cons:

Bed was a bit firm for me, otherwise a great stay

2026-09-19 • via Nuitee
E
Ella • extended_group • ro
10
2026-09-19 • via Nuitee
A
Areti • family_with_children • cy
9
2026-09-18 • via Nuitee
G
Gila • solo_traveller • il
9
Pros:

The location is great.The room is very comfortable.The staff is very helpfull.I enjoyed my stay very much

Cons:

Nothing

2026-09-18 • via Nuitee
E
EDMUND • extended_group • us
9
Excellent location and stay for our Interlaken visit
Pros:

Perfect location, just across from Interlaken West station!
Rooms were great, we booked a 3 bed room WITH A/C - great size
Good breakfast
Staff was pretty friendly
Honestly LOVED the availble ice machine (and coffee) in reception/lobby for our hikes and drinks

Cons:

Elevator is older so you can only fit 2 people with luggage and it only allows one floor to be selected at a time

2026-09-17 • via Nuitee