Holiday Inn & Suites - Merida La Isla by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (526 reviews)
Calle 24 S/N, Temoz?n Norte , Mérida , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Poor cleanliness
Noisy rooms
High breakfast prices

Categories

Cleanliness
7.59
Reports of unclean carpets and unpleasant odors in the room.
Service
9.56
Overall sentiment is positive, though there are some complaints about check-in wait times.
Location
9.6
Excellent location near concert venue and quiet from city noise.
Room Quality
8.55
Comfortable rooms with good facilities but some sound issues.
Amenities
8.58
Good amenities available but lacking in entertainment options.
Value for Money
8.54
Room pricing considered high for provided experience, especially regarding breakfast.
Food and Beverage
8.09
Good breakfast but limited menu options and high charges for drinks.
Overall Experience
9.06
Generally a positive experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:57

Property Description

Luxurious Accommodation
Holiday Inn & Suites - Merida La Isla, an IHG Hotel, offers modern and comfortable 4-star accommodation with a range of amenities. The air-conditioned rooms feature a desk, coffee machine, flat-screen TV, and private bathroom, ensuring a relaxing stay for guests.

Dining Options
Guests can indulge in a culinary experience at the hotel's restaurant, serving delectable American and Mexican cuisine. Special dietary requests such as vegetarian, dairy-free, and vegan options are also available, catering to diverse preferences.

Convenient Facilities
From a fitness centre and free WiFi to a business centre and laundry service, Holiday Inn & Suites - Merida La Isla provides everything for a seamless stay. Additionally, the hotel's proximity to key attractions like the Conventions Center Century XXI and Merida Cathedral adds to its appeal.

Book your stay at Holiday Inn & Suites - Merida La Isla for a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 526 reviews
Cleanliness: 7.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.06
Y
Yoriley Romero • solo_traveller • mx
10
Excelente alojamiento
Pros:

Quedamos satisfechos con todo.

Cons:

.

2026-05-14 • via Nuitee
A
Alberto • solo_traveller • mx
9
2026-05-14 • via Nuitee
A
Ana Lucía • couple • mx
9
2026-05-11 • via Nuitee
M
Mari Telma • solo_traveller • us
9
Pros:

Todo muy bonito y precio increible

2026-05-09 • via Nuitee
R
Reyes Munguía • couple • mx
10
Excelente estancia
Pros:

Excelente atención del personal. Todo muy limpio

2026-05-07 • via Nuitee
M
Maureen • family_with_children • au
9
2026-05-06 • via Nuitee
B
Benjamín • family_with_children • es
8
Cómodo , y buena ubicación.
Pros:

Es moderno cómodo y amplias las habitaciones .La ubicación está bien si no deseas estar en el centro y los desplazamientos rápidos . Su desayuno es muy variado y completo

Cons:

La ducha necesita un repaso de mantenimiento en paredes

2026-04-27 • via Nuitee
R
Reinaldo • solo_traveller • pa
8
Great value for money
Pros:

Location, service, facilities in good shape

2026-04-26 • via Nuitee
P
pedro • extended_group • mx
7
X
Pros:

cuarto limpio y personal amable

Cons:

carente de instalaciones, aunque es un hotel de negocios, he estado en otros de la misma cadena y las instalaciones son muy superiores, por ejemplo el Gimnasio, no tiene alberca y esta muy lejos del centro. No lo repetiré nunca.

2026-04-22 • via Nuitee
V
velazquez • solo_traveller • mx
10
Pros:

Fueron muy amables todos

Cons:

Me encantó todo

2026-04-19 • via Nuitee
R
Rebecca • solo_traveller • mx
7
Pros:

The staff was very nice and accommodating, the room was very nice and the bed very comfortable. The location is very good in a nice neighborhood and in front of the mall, very quiet town. We loved the toiletries and everything was very clean

Cons:

I belive the lack of windows or some fresh air the room gets very closed in and it can get a bit humid and trap odors

2026-04-14 • via Nuitee
C
Cartagena • solo_traveller • mx
8
Pros:

Buenas instalaciones, cómodas camas

Cons:

Ruido del ascensor y bombas de agua, que no dejan descansar

2026-04-13 • via Nuitee
A
Adriana • solo_traveller • mx
4
Cons:

Me dieron una habitación donde se escuchaba todo el ruido de los autos en la calle, no me dejaron ninguna tipo de papel de baño, intenté comunicarme a recepción pero mi teléfono no servía

2026-04-07 • via Nuitee
D
Dana • solo_traveller • bz
1
Cons:

They sold my room and had to send me to another.hotel.

2026-04-05 • via Nuitee
F
Fernando Ramirez • family_with_children • mx
10
Muy buen lugar para descansar
Pros:

Las camas estaban increibles

2026-03-29 • via Nuitee
A
Andrea • solo_traveller • mx
10
2026-03-09 • via Nuitee
A
Alejandra • couple • mx
7
2026-03-02 • via Nuitee
R
Rodrigo • solo_traveller • mx
3
Cons:

No sirvió el elevador toda mi estancia y era un problema

2026-03-02 • via Nuitee
M
Marissa • family_with_children • mx
10
Pros:

Habitación

2026-03-01 • via Nuitee
S
Sonia • extended_group • mx
9
2026-02-26 • via Nuitee