Eurostars Centrale Palace Hotel

Hotels
Eurostars Hotels
8.5 (3906 reviews)
Via Vittorio Emanuele 327 , Palermo , it

Children allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Bicycle-friendly property
Accessible shuttle
No accessible shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Somewhat dated rooms
Cleanliness issues

Categories

Cleanliness
7.75
Some reviews mention areas needing improvement such as outdated bathrooms and maintenance.
Service
9.25
Overall service is highlighted as friendly and helpful across multiple reviews.
Location
9.25
Location is described as exceptional and convenient to attractions.
Room Quality
7.25
Rooms are noted as somewhat dated with some issues mentioned but still comfortable overall.
Amenities
8.75
Amenities like breakfast are generally praised despite some minor criticisms.
Value for Money
8.25
Value reflects a good experience, but some guest mention being slightly overpriced.
Food and Beverage
8.75
Food and beverage options received positive reviews, especially breakfast quality.
Overall Experience
8.75
General positive sentiment with minor areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:44

Property Description

Historic Elegance and Modern Comforts:
Step into the noble 18th-century Palazzo Tarallo, now a beautifully furnished hotel in the heart of Palermo. Enjoy free WiFi, air conditioning, and a pillow menu in every elegantly decorated room, along with a complimentary minibar and luxurious bathroom amenities.

Culinary Delights and Scenic Views:
Indulge in a sumptuous buffet breakfast featuring Sicilian delicacies and dine at Restaurant 1892 for a taste of local, Italian, and international cuisines. Take in breathtaking views from the terrace while savoring your meal.

Convenience and Leisure:
Stay fit at the on-site fitness centre, host successful meetings in the conference facilities, and explore nearby attractions like Teatro Massimo and Palermo Cathedral. With Falcone-Borsellino Airport just 32 km away, your perfect stay awaits at our hotel.

Important information:

Please note that the property is located in a restricted traffic area. Guests are advised to contact the property before arrival for further instructions.

When booking more than 5 rooms, please note that different conditions may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3906 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
C
Carlos Eduardo couple br
7
2026-06-14 via Nuitee
M
Miroslav extended_group rs
10
Pros:

We had a wonderful stay and can highly recommend this hotel.

First of all, the reception staff were exceptionally kind, friendly, and helpful. They assisted us with everything we needed, from recommendations about the city and restaurant suggestions to practical advice on how to get around and the best times to visit different places. Every recommendation they gave us was excellent. No matter what questions we had, they were always patient, welcoming, and eager to help.

The hotel itself is beautiful and very well maintained. Everything was spotless and impeccably clean. The building has a charming, authentic Italian atmosphere and reminded us of a traditional Italian villa or palace, with elegant interiors and plenty of character.

The location is another major advantage. It is right in the heart of the city, in a pedestrian area, making it easy to explore all the main attractions on foot.

Overall, we could not have been happier with our stay. Thank you to the entire team for making our visit so enjoyable. We would gladly return and highly recommend this hotel to anyone visiting Palermo.

Cons:

Nothing at all!

2026-06-13 via Nuitee
M
Marie solo_traveller ie
6
Disappointing
Pros:

This hotel is located in the very centre of Palermo and all of the main attractions are very easy to reach. However, if you arrive by car the streets nearby are pedestrianised.

Cons:

Unfortunately, I could not say it lived up to the reviews. We stayed there for the last night of a 2 week trip in a double room. While there is a lift we had to carry our bags up 2 sets of steps to reach our room. The room was shabby and in need of fresh paint and the bathroom not as clean as I would have expected. There was only one staff member on duty at reception and the cocktail bar was closed when we arrived at 6pm. All in all, I am sorry to say it was a disappointing stay and not a 4star experience.

2026-06-12 via Nuitee
S
Susan couple au
3
Average at best
Pros:

Lovation

Cons:

The property has major buildings works underway which woke us up and disturbed out stay. The property is old, run down and smells like disinfectant.

2026-06-12 via Nuitee
I
Ivan extended_group hr
2
Pros:

lokacija

Cons:

loše sanje hotela. Ne održavani hotel i neugodni mirisi u sobama.

2026-06-11 via Nuitee
H
Hans-Rudolf couple ch
8
Es war sehr schö, jedem zu empfehlen
Pros:

Frühstück wunderbar
Lage einzigartig im Zentrum

Cons:

Alles gut, das Hotel ist zum ins Alter gekommen, ist sehr rustikal.

2026-06-10 via Nuitee
M
Michele couple gb
8
A fantastic city and a lovely hotel.
Pros:

Location, staff, terrace bar.

2026-06-09 via Nuitee
F
FRANCO couple it
9
Una albergo piacevole ed elegante nel cuore di Palermo
Pros:

Camera spaziosa e silenziosa, ambienti eleganti e puliti, staff disponibile e cortese,

Cons:

Colazione: il prezzo è adeguato ma sarei disponibile a pagare di più per una migliore qualità

2026-06-09 via Nuitee
T
Theofilos solo_traveller gr
9
Pros:

The position of the hotel.

2026-06-09 via Nuitee
L
Lina family_with_children ru
7
It s nice location for stating with the family
Pros:

Perfect city center location, big enough room for staying with the kid, ol fashioned design

Cons:

Overall the hotel could ve been cleaned better

2026-06-09 via Nuitee
M
Mauro couple it
9
Tutto ottimo e ci torneremo
Pros:

La posizione e gli arredi assieme alla cortesia del personale caratterizzano l’albergo

Cons:

Forse la terrazza potrebbe essere meglio valorizzata

2026-06-08 via Nuitee
P
PiotrMS couple pl
9
Super miejscówka do zwiedzania Palermo.
Pros:

Świetna lokalizacja, można całe Palermo zwiedzić na piechotę starując z tego miejsca. Za rogiem milion barów, restauracji, sklepów itp. Oczywiście wszystko pod turystę. Mimo, że na ulicy jest głośno i gwarno w hotelu jest cicho i spokojnie.
Bardzo miła i pomocna obsługa.
Fajny wystrój utrzymany w całym obiekcie.
Jedzenia nie oceniam - nie korzystałem z oferty posiłków w hotelu.

Cons:

Zaskakująco mała kabina prysznicowa.

2026-06-08 via Nuitee
K
Kristián couple ni
10
2026-06-08 via Nuitee
A
Aliana couple ru
2
Hotel viejo, apestoso y ruidoso.
Pros:

Nada

Cons:

Es una vergüenza el estado del hotel. Se escucha cuando alguien usa el baño o incluso habla en voz alta. Nos dieron una habitación con ventanas al patio interior y cada día a las 6:00 am nos despertábamos con el ruido de los camiones que descargaban mercancía o con las conversaciones de los empleados. Las habitaciones huelen mal porque las tuberías de la canalización son viejísimas. En el desayuno los platos y los cubiertos estaban mal lavados. En resumen, el hotel necesita ser cerrado y reparado de manera capital.

2026-06-08 via Nuitee
G
Giada Maria solo_traveller br
8
Pros:

Gentileza restaurante cafe banheirios

Cons:

Faltou servici de camerera para passar roupa

2026-06-07 via Nuitee
F
Fiona couple au
9
We loved our stay here and would certainly recommend it.
Pros:

It was very centrally located in the middle of all the action. A grand old building with lots of charm and character. The breakfast at 13 euros was exceptional value and the staff were friendly and accommodating. A very good choice.

Cons:

It was a bit noisy at night.

2026-06-07 via Nuitee
E
Elise couple fr
8
Pas mal mais peut mieux faire
Pros:

Le bâtiment est superbe, le petit dej et le personnel sympas.

Cons:

La chambre est petite, ça sentait mauvais à cause des canalisations par moments.
Ce n’est pas un vrai lit double mais 2 lits simples juste mis l’un à côté de l’autre et non maintenus ensemble, c’était assez inconfortable.
Le rapport qualité prix nous paraît élevé et nous sommes pourtant habitués aux hôtels 4 étoiles de centre ville.

2026-06-05 via Nuitee
C
Christophe couple fr
5
Un hôtel bien situé au centre de Palerme mais très vieillot
Pros:

La localisation parfaite dans le centre historique
Le petit déjeuner
Le personnel de la réception

Cons:

Le dîner très médiocre
Le mixeur de la douche ne fonctionnait pas: alternance d’eau bouillante et d’eau froide…
Chambres et sdb petites
État général très moyen. Nécessiterait une rénovation importante.

2026-06-05 via Nuitee
M
MICHEL couple fr
10
l'hôtel où il faut être pour visiter Palerme à pied
Pros:

En plein milieu du centre histrique et à distance à pied des lieux d'intérêt
gentillesse du personnel
Le restaurant en terrasse et la qualité de la cuisine et du personnel
l'hôtel extérieur est simple mais magnifique à l'intérieur : fresques, mobiler, décoration
patisseries au petit déjeuner

Cons:

manque de fruits coupés au petit déjeuner

2026-06-04 via Nuitee
M
Marcos solo_traveller es
7
Pros:

La ubicación era excepcional y el desayuno muy bueno.

Cons:

La habitación un poco pequeña y las vistas eran a un patio.

2026-06-04 via Nuitee