Best Western Mornington Hotel Hyde Park

Hotels
•
Best Western
7.8 (3772 reviews)
12 Lancaster Gate, Lancaster Gate , London , gb
+44 20 7262 7361

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Small rooms
Noise issues
Bathroom cleanliness

Categories

Cleanliness
7.01
Some reviews noted the room cleanliness was lacking and the bathroom pressure was poor.
Service
8.48
Staff were friendly and helpful, with positive feedback on their assistance during breakfast.
Location
8.52
The location is consistently praised for its convenience and proximity to transport and attractions.
Room Quality
7.47
Some reviews mentioned that although rooms were clean, they were small and had noise issues.
Amenities
7.5
Basic amenities were available, but some guests expected more facilities or better room conditions.
Value for Money
6.96
Rooms seen as small relative to price; some value concerns were raised but amenities were decent.
Food and Beverage
8.01
Breakfast received positive remarks for quality and variety, although some complained about staffing.
Overall Experience
8.48
Despite minor issues, guests overall enjoyed their stay and found it pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Convenient Location
Located just a 5-minute walk from Paddington Station and the Heathrow Express, Best Western Mornington Hotel offers easy access to transportation. Tube stations are also nearby, making it a perfect choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The hotel's fully air-conditioned rooms are equipped with modern conveniences such as a flat-screen TV, tea and coffee making facilities, and a stylish en suite bathroom with complimentary toiletries. Guests can unwind in the relaxing lounge or enjoy a drink at the elegant Library Bar. A delicious cooked breakfast is served to start the day right.

Modern Facilities and Services
After a recent refurbishment, Best Western Mornington boasts a well-equipped conference room, a 24-hour reception, and an office with internet access. Whether you're visiting for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Best Western Mornington Hotel now to experience convenience, comfort, and modern amenities in the heart of London.

Important information:

Payment Information (Multiple Bookings):

For reservations of 5 rooms or more, the hotel will charge your credit card 25% of the total booking cost at the time of booking. This amount is nonrefundable. The remaining 75% will be charged to your credit card 14 days before your arrival date.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancelation Policy (Multiple Bookings):

For reservations of 5 rooms or more, cancelations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

Extra beds must be requested directly with the hotel when booking to ensure availability.

Please note that the hotel will charge your credit card for the amount of 1 night, 48 hours prior to arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 3772 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 8.48
H
helena • family_with_children • se
6
Pros:

Bra område. Nära Hyde Park, tunnelbana och några restauranger. T ex Svanen.

Cons:

Vi fick inte små handdukar till 2 personer. De sa att det skulle vi få nästa dag. Då fanns det inga. Nästa dag fanns det en igen. Då sa vi ej till.
Vattenkokaren stod på skrivbordet, där fanns inget vägguttag så vi fick ställa vattenkokaren med brickan på golvet där det fanns ett uttag.

2026-07-25 • via Nuitee
S
Sharon • couple • gb
10
2026-07-25 • via Nuitee
L
Luis • family_with_children • es
9
Un hotel cómodo y bien comunicado para visitar la ciudad.
Pros:

Desayuno excelente. Buena disponibilidad a atender nuestra demanda de cambio de habitación. Aire acondicionado. La ubicación nos resultó cómoda, cerca de Paddington Station, del metro Lancaster Gate y de paradas de bus.

Cons:

Tuvimos que pedir un cambio de habitación porque salía poca agua por los grifos y con poca presión. Atendieron nuestra demanda con rapidez y eficiencia.

2026-07-25 • via Nuitee
N
niamh • couple • gb
10
Excellent
Pros:

Good location

2026-07-25 • via Nuitee
M
Murielle • couple • be
8
Emplcement très bien !
Pros:

En période de canicule :
- la petite fontaine d’eau bien fraiche aromatisée était plus que bienvenue !
- l’air conditionné
Le petit déjeuner était bien : il y a le buffet mais aussi la possibilité de commander
L’emplacement, juste à 1 rue de Hyde Park, était fabuleux

Cons:

- Wifi mauvais (connexion sans code mais pas d’accès à la page pour se connecter)
- pas d’aération/ventilation dans la salle d’eau

2026-07-24 • via Nuitee
D
Davey • solo_traveller • gb
3
2026-07-24 • via Nuitee
S
Susan • solo_traveller • gb
7
Pros:

Location, phone call to room immediately after check to make sure all was ok

Cons:

No bedside reading lights

2026-07-24 • via Nuitee
H
Helene • solo_traveller • se
8
Pros:

Mycket bra läge och utmärkt glutenfri frukostmeny 👍

2026-07-23 • via Nuitee
C
Carlos Vitor • extended_group • br
8
2026-07-23 • via Nuitee
K
Kamilla • family_with_children • lt
1
Ужасно!
Pros:

Только месторасположение - удобно, рядом с станций метро и автобусами.

Cons:

Ужасный запах сырости в комнате, отсутствие окна, поломанный кран в туалете, очень слабый напор в душе, очень маленькая кровать рядом с стеной - ужасно не удобно! Давали одно лицевое полотенце на двоих, скудный завтрак!

2026-07-23 • via Nuitee
C
Clarence • extended_group • se
9
Pros:

Läget

2026-07-23 • via Nuitee
K
KP Albion • solo_traveller • au
7
Pros:

Close enough to several underground stations. English pubs within walking distance.

Cons:

Room was quite tiny. Water pressure and temperature in shower was less than expected. Toilet seat was broken and although it was worked on while we were there, it was unsuccessful.

2026-07-22 • via Nuitee
K
Kirsi • couple • fi
9
Pros:

Siisti hotelli ja hyvä ilmastointi helteillä. Metro- ja bussipysäkki lähellä.

2026-07-22 • via Nuitee
T
Tove • couple • no
10
Alt i alt fornøyd. Kan gjerne bruke stedet igjen
Pros:

God frokost. Likte beliggenheten. God kjøling på rommet. Stille omgivelser

Cons:

Manglet kjøleskap og for liten plass til å legge/ henge fra seg klær. Ok senger, men litt harde

2026-07-22 • via Nuitee
S
Staffan • solo_traveller • se
7
2026-07-22 • via Nuitee
S
Steffi • family_with_children • de
7
Für London eine gute Unterkunft, teuer und nix Besonderes, aber nichts Gravierendes zu beanstanden.
Pros:

Vor dem Fenster eine Bauplane, lautes Rauschen von Draußen. Mit Fenster zu ging es. Frühstück hatte alles, was nötig war, Nix Besonderes. Lage am Hydepark perfekt!

Cons:

Es fehlte das Schild, dass unser Zimmer nicht gemacht werden sollte. Trotz entsprechenden Hinweises an das Personal, kamen zweimal Reinigungskräfte hinein und machten die Betten - das wollten wir nicht.

2026-07-22 • via Nuitee
L
Liya Yemane • couple • no
5
2026-07-21 • via Nuitee
D
Dovlet • solo_traveller • de
10
2026-07-21 • via Nuitee
E
Edvin • family_with_children • se
9
Superbra läge och fantastisk personal
2026-07-21 • via Nuitee
D
Denise • family_with_children • gb
8
2026-07-20 • via Nuitee