Best Western Mornington Hotel Hyde Park

Hotels
•
Best Western
7.8 (3697 reviews)
12 Lancaster Gate, Lancaster Gate , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Small rooms
Noise issues
Bathroom cleanliness

Categories

Cleanliness
7.01
Some reviews noted the room cleanliness was lacking and the bathroom pressure was poor.
Service
8.48
Staff were friendly and helpful, with positive feedback on their assistance during breakfast.
Location
8.52
The location is consistently praised for its convenience and proximity to transport and attractions.
Room Quality
7.47
Some reviews mentioned that although rooms were clean, they were small and had noise issues.
Amenities
7.5
Basic amenities were available, but some guests expected more facilities or better room conditions.
Value for Money
6.96
Rooms seen as small relative to price; some value concerns were raised but amenities were decent.
Food and Beverage
8.01
Breakfast received positive remarks for quality and variety, although some complained about staffing.
Overall Experience
8.48
Despite minor issues, guests overall enjoyed their stay and found it pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Convenient Location
Located just a 5-minute walk from Paddington Station and the Heathrow Express, Best Western Mornington Hotel offers easy access to transportation. Tube stations are also nearby, making it a perfect choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The hotel's fully air-conditioned rooms are equipped with modern conveniences such as a flat-screen TV, tea and coffee making facilities, and a stylish en suite bathroom with complimentary toiletries. Guests can unwind in the relaxing lounge or enjoy a drink at the elegant Library Bar. A delicious cooked breakfast is served to start the day right.

Modern Facilities and Services
After a recent refurbishment, Best Western Mornington boasts a well-equipped conference room, a 24-hour reception, and an office with internet access. Whether you're visiting for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Best Western Mornington Hotel now to experience convenience, comfort, and modern amenities in the heart of London.

Important information:

Payment Information (Multiple Bookings):

For reservations of 5 rooms or more, the hotel will charge your credit card 25% of the total booking cost at the time of booking. This amount is nonrefundable. The remaining 75% will be charged to your credit card 14 days before your arrival date.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancelation Policy (Multiple Bookings):

For reservations of 5 rooms or more, cancelations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

Extra beds must be requested directly with the hotel when booking to ensure availability.

Please note that the hotel will charge your credit card for the amount of 1 night, 48 hours prior to arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 3697 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 8.48
G
Gary • couple • gb
9
2026-06-20 • via Nuitee
E
Ellen • couple • gb
10
Brilliant hotel would definitely stay again
Pros:

The property was great a great location about a 5 min walk to a tube station, the rooms were very spacious air conditioning was great to help with the strong London heat at the time of our trip. Staff were all lovely and able to help with any of our needs.

2026-06-20 • via Nuitee
A
Alex • solo_traveller • gb
8
Great price for a last minute stay and very convenient location. Had a single room but bed was comfortable & had ev
Pros:

Handy location

2026-06-19 • via Nuitee
G
Gladys • solo_traveller • us
10
Pros:

Perfect location to restaurants, shops and Hyde Park.

Cons:

Beds were not pull apart 2 twin beds for sharing.

2026-06-19 • via Nuitee
S
Silvia • family_with_children • sk
6
Not good bed
Pros:

Perfect location, small friendly hotel

Cons:

Bed was verry soft which is not really comfortable.window wihout view.

2026-06-18 • via Nuitee
J
Janet • couple • au
7
Pros:

Location was great.

2026-06-17 • via Nuitee
K
kam • couple • gb
8
2026-06-16 • via Nuitee
B
Bayliss • extended_group • gb
9
perfect location for where i needed to be. i would book again
Pros:

it met my expectation

Cons:

room was a bit small but thats it.

2026-06-16 • via Nuitee
H
Hochreiter • solo_traveller • za
9
Very nice, thank you.
Pros:

Breakfast was a convenient place to have a meeting over breakfast. The lounge area was also suitable for the meetings I had.

Cons:

The fittings in the shower were wobbly and the shower head was loose. There could be more attention paid to fittings in the bathroom.

2026-06-15 • via Nuitee
L
Lisa • couple • ca
9
A great location. It was easy to access all our sightseeing from here.
Pros:

Close to the park and the hop on hop off stop.

Cons:

No plug ins by the bed

2026-06-14 • via Nuitee
H
Henning • couple • de
8
Wir würden das Hotel wieder buchen
Pros:

An der Unterkunft hat mir die Sauberkeit, die Freundlichkeit des Personals und die gute Lage gefallen. Man ist sehr zentral und kommt schnell in die Innenstadt und den Flughafen

Cons:

Wir hatten ein sehr kleines Bett für 2 Personen

2026-06-14 • via Nuitee
N
Nicoló • couple • it
8
Ottima pozione strategica pulizia e cura. Ottima colazione
Pros:

Posizione e colazione abbondante

Cons:

Stanze piccole

2026-06-13 • via Nuitee
Y
Yasir • solo_traveller • sd
9
2026-06-13 • via Nuitee
A
ALEC • solo_traveller • fr
9
Great location, friendly helpful staff, executive room very good
Pros:

Location near Tubes
Room size (#106)
Nearby amenities /shops /restaurants

Cons:

Hotel a little dated but good vfm

2026-06-11 • via Nuitee
G
Garry • solo_traveller • au
9
Dinner in London
Pros:

Room
Closeness to Paddington Railway Station
Closeness to Dinner venue

Cons:

Nothing

2026-06-11 • via Nuitee
J
Jennifer • solo_traveller • jp
5
No sound insulation
Pros:

The location of the hotel is great.

Cons:

There is no sound insulation in this hotel.
In your room you can hear everything in the room above and next to you. Including their bathroom visit and their call to their mum at 1 am in the morning.
If I was a solo traveller this would have made me very nervous because at times noises were so loud it sounded like someone was in the room with me.

2026-06-09 • via Nuitee
V
Valverde Rodriguez • solo_traveller • es
7
Good location, friendly staff, but they should change the mattresses
Pros:

Great location and good breakfast. The hotel staff were really friendly.

Cons:

The room bed wasn't comfortable.

2026-06-09 • via Nuitee
D
Donald • solo_traveller • gb
9
2026-06-08 • via Nuitee
A
Abdullah • couple • sa
7
2026-06-08 • via Nuitee
D
Dorothée • family_with_children • de
8
Pros:

Super Lage, sehr freundliches Personal!

Cons:

Das Bad war etwas in die Jahre gekommen, die Fugen waren nicht sauber, das Shampoo war keines von Rituals und war auch nicht gut.

2026-06-08 • via Nuitee