Best Western Mornington Hotel Hyde Park

Hotels
•
Best Western
7.8 (3878 reviews)
12 Lancaster Gate, Lancaster Gate , London , GB
+44 20 7262 7361

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Small rooms
Noise issues
Bathroom cleanliness

Categories

Cleanliness
7.01
Some reviews noted the room cleanliness was lacking and the bathroom pressure was poor.
Service
8.48
Staff were friendly and helpful, with positive feedback on their assistance during breakfast.
Location
8.52
The location is consistently praised for its convenience and proximity to transport and attractions.
Room Quality
7.47
Some reviews mentioned that although rooms were clean, they were small and had noise issues.
Amenities
7.5
Basic amenities were available, but some guests expected more facilities or better room conditions.
Value for Money
6.96
Rooms seen as small relative to price; some value concerns were raised but amenities were decent.
Food and Beverage
8.01
Breakfast received positive remarks for quality and variety, although some complained about staffing.
Overall Experience
8.48
Despite minor issues, guests overall enjoyed their stay and found it pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:06

Property Description

Convenient Location
Located just a 5-minute walk from Paddington Station and the Heathrow Express, Best Western Mornington Hotel offers easy access to transportation. Tube stations are also nearby, making it a perfect choice for travelers looking to explore the city.

Comfortable Rooms and Amenities
The hotel's fully air-conditioned rooms are equipped with modern conveniences such as a flat-screen TV, tea and coffee making facilities, and a stylish en suite bathroom with complimentary toiletries. Guests can unwind in the relaxing lounge or enjoy a drink at the elegant Library Bar. A delicious cooked breakfast is served to start the day right.

Modern Facilities and Services
After a recent refurbishment, Best Western Mornington boasts a well-equipped conference room, a 24-hour reception, and an office with internet access. Whether you're visiting for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Best Western Mornington Hotel now to experience convenience, comfort, and modern amenities in the heart of London.

Important information:

Payment Information (Multiple Bookings):

For reservations of 5 rooms or more, the hotel will charge your credit card 25% of the total booking cost at the time of booking. This amount is nonrefundable. The remaining 75% will be charged to your credit card 14 days before your arrival date.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancelation Policy (Multiple Bookings):

For reservations of 5 rooms or more, cancelations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

Extra beds must be requested directly with the hotel when booking to ensure availability.

Please note that the hotel will charge your credit card for the amount of 1 night, 48 hours prior to arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.8
Based on 3878 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 8.48
M
Marinos • solo_traveller • gr
8
Pros:

Το προσωπικό ήταν εξαιρετικό όπως και το περιβάλλον.

Cons:

Το δωμάτιο ήταν πολύ μικρό.

2026-09-19 • via Nuitee
G
Guillermo Martin • couple • ar
8
2026-09-19 • via Nuitee
M
Matthew • solo_traveller • gb
10
The hotel was well maintained with friendly staff, the service was amazing
Pros:

Clean and well maintained

Cons:

Noting

2026-09-19 • via Nuitee
B
Baba • solo_traveller • gh
8
Pros:

Nice staffs and great locatiion

Cons:

Everything was good

2026-09-18 • via Nuitee
C
Christophe • solo_traveller • ch
8
Cons:

J'ai du changer de chambre pour la deuxième nuit, premiere chambre "moche"

2026-09-18 • via Nuitee
Z
Zahara • couple • kw
7
2026-09-18 • via Nuitee
H
H786 • solo_traveller • gb
7
Pros:

Decent size, good walking distance from transport

Cons:

Needs more plug sockets. Suite felt dated

2026-09-17 • via Nuitee
J
James • solo_traveller • gb
7
2026-09-17 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-09-17 • via Nuitee
E
Ellen • solo_traveller • nl
6
2026-09-16 • via Nuitee
C
Chinua • couple • gb
10
Need to go again
Pros:

Cosy inviting and high standards

Cons:

I didn’t book longer

2026-09-16 • via Nuitee
B
Belinda • couple • gb
8
Pros:

The beds were very comfortable and the breakfast was excellent. I love the fact you had buffet with fruit cereal etc but ordered the main breakfast and it was brought to the table piping hot with a smile from the staff well done.

2026-09-16 • via Nuitee
K
kristian • couple • no
7
2026-09-15 • via Nuitee
J
Jasmin • solo_traveller • de
7
Ist okay
Pros:

Lage

Cons:

Zimmer sehr klein und hellhörig

2026-09-15 • via Nuitee
K
Karen • solo_traveller • au
10
Pros:

Lovely hotel. Central to Hyde park, tubes and access to Heathrow via Heathrow express at Paddington station. Great location with plenty cafes pubs and restaurants.

2026-09-14 • via Nuitee
W
William • couple • gb
9
Pros:

It was a good stay, great staff. Good location

Cons:

No bedside light was disappointing.

2026-09-13 • via Nuitee
G
Gillian • extended_group • gb
8
2026-09-13 • via Nuitee
T
Terje • solo_traveller • se
8
Pros:

Lugnt bra centralt läge bredvid tunnelbanan.
Frukosten mycket bra.

Cons:

Hade ett s.k. executive room. Likväl trångt både i rum och toa. Booking borde upplysa om att rummet var i etage, dvs trappa upp till sovvåning.

2026-09-13 • via Nuitee
P
powel • solo_traveller • us
10
Loved the location, loved the little fitness room, breakfast was great!…eggs cooked to older, etc
Pros:

Breakfast!

Cons:

Size of the room

2026-09-12 • via Nuitee
T
Thomas • couple • be
10
2026-09-12 • via Nuitee