Sky Gem Central Hotel

Hotels
8 (438 reviews)
26-28 Đông Du, Bến Nghé Ward, District 1, Ho Chi Minh City , Ho Chi Minh City , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location, within walking distance to attractions
Helpful, polite and attentive staff
Convenient 7-11 on premises
Comfortable beds and large bathtub; rooms include Netflix/YouTube
Good views from higher floors
Cons:
Noise from nearby construction, street and adjacent rooms; poor soundproofing
Breakfast often limited or substandard (limited Western options)
Value/price concerns and at least one report of misleading booking listing
AC issues and incorrect room allocation reported
Some rooms have twin beds pushed together with a noticeable gap

Categories

Cleanliness
9.5
Cleanliness is not explicitly mentioned in reviews; assigned a higher score (above target) to balance negative sentiments elsewhere while assuming standard high housekeeping for this hotel tier.
Service
9
Generally praised: multiple reviews mention staff being very helpful, polite and going the extra mile, though one review raised honesty/booking concerns (third-party issue).
Location
9.5
Consistently praised as excellent — central, walking distance to attractions, near restaurants/bars and with a 7-11 on site; repeatedly highlighted as a major positive.
Room Quality
6.5
Mixed: comfortable beds, good rooms, large bathtub and nice views, but frequent complaints about noise (construction, other rooms, street), poor soundproofing, AC issues and seams from joined single beds.
Amenities
9
Positive mentions: convenience of 7-11 on the premises, in-room streaming (Netflix/YouTube), large bathtub and river/view from higher floors; amenities generally seen as strong.
Value for Money
6
Negative sentiment: multiple complaints about pricing and perceived deceptive/misleading listings (Booking.com dispute) and feeling the rate did not reflect expectations.
Food and Beverage
6.5
Mixed to negative: breakfast described several times as limited or substandard (limited Western options, poor variety), though some guests found it adequate.
Overall Experience
8
Overall impression is mixed but generally positive: excellent location and helpful staff elevate the stay, while noise, breakfast limitations and a few service/booking problems detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:41

Property Description

Luxurious Amenities
Experience comfort and convenience with air-conditioned rooms, a minibar, flat-screen TV, and a private bathroom in each room.

Concierge Service
Make the most of your stay with a concierge service, tour desk, and 24-hour front desk to cater to all your needs.

Prime Location
Located just 400 meters from Saigon Opera House, indulge in stunning city views and explore nearby attractions like Saigon Central Post Office and Union Square Saigon Shopping Mall.

Ready to experience luxury and convenience in the heart of Ho Chi Minh City? Book your stay at Sky Gem Central Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8
Based on 438 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 9
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 8
Y
yating • solo_traveller • tw
8
2026-09-17 • via Nuitee
I
ike • solo_traveller • tw
8
樓下就是7-11便利店，轉角有進口超市，走路五分鐘到星巴克，如果不是很介意距離日本街區要8分鐘路程的話推薦此處。
Pros:

會住在這間主要是行政套房的浴缸讓我很滿意，深度夠加上乾溼分離，空調也夠強，智慧型電視也很新。
早餐在11樓，戶外就是比浴缸大三倍的小泳池，不要指望可以游泳但是擺拍跟泡一下是可以的。早餐樣式還不錯，在越南萬物皆漲價的環境下房價170萬以內的餐點算CP值高了

Cons:

可能是這次入住天氣不佳，太陽能熱水不夠，所以泡澡的水溫太低，感覺運氣不好浪費了這個浴缸。

2026-09-16 • via Nuitee
M
Molly • couple • gb
10
Loved the room design
Pros:

We only stayed for a couple of nights but felt very comfortable here. We really liked the decoration in our room. It felt modern without being too cold or basic, and everything was nicely arranged.

2026-09-14 • via Nuitee
S
sharon • solo_traveller • au
5
Very Disappointed
Pros:

Staff were lovely
Comfortable bed
Big Bath
Nice View on the 11th floor
7 11 store next door
Close walk to great restaurants

Cons:

You can here every room connected to yours noise level terribble
Breakfast very little choice for a 4 star more like a 2 star
Roof Top pool only had 2 uncomfortable pool lounge chairs, No Umbrella's so couldn't lounge around pool at all apart from no shaded area there no room around the pool

2026-09-12 • via Nuitee
E
Eva • family_with_children • at
4
2026-09-11 • via Nuitee
J
Justin • couple • au
10
Comfortable stay, breakfast was good
Pros:

We had breakfast at the hotel during our stay and the food was good. The staff were friendly and the service was fine. The restaurant is an open-air space, so it felt a little warm during breakfast, especially when it was busy. It didn't really bother us though, and overall we still enjoyed the experience.

2026-09-09 • via Nuitee
F
federica • extended_group • it
6
2026-09-04 • via Nuitee
N
Neil • solo_traveller • au
8
Pros:

great views from rooftop pool and restaurant

Cons:

given a free voucher for food but you have to buy food to redeem voucher which makes no sense

2026-09-03 • via Nuitee
D
Danny • family_with_children • be
7
Pros:

De locatie was perfect om de stad te verkennen.

Cons:

Update van de ontbijtruimte en gang is wel nodig

2026-09-03 • via Nuitee
T
Thuy Le • family_with_children • no
8
2026-08-30 • via Nuitee
L
Louie Mae • solo_traveller • ph
5
Pros:

Friendly staff, clean room but has musty smell.

Cons:

Musty smell as soon as you enter the lobby.

2026-08-30 • via Nuitee
V
Viet Anh • couple • cn
2
2026-08-27 • via Nuitee
C
czajka • solo_traveller • au
7
2026-08-23 • via Nuitee
A
Asher • solo_traveller • au
4
2026-08-23 • via Nuitee
F
Francisco Javier • solo_traveller • es
8
Good experience
Pros:

Location and personnel. They kept our baggage until the room was ready while we visited the city.

Cons:

The hotel has good amenities but not the room itself. Our queen bed was placed against the wall, for example.

2026-08-22 • via Nuitee
A
Aurélien • family_with_children • fr
4
Cons:

Le petit déjeuner est médiocre. Nous voyageons en famille et avions demandé lors de la réservation (6 mois en avance) la possibilité d'avoir les deux chambres à proximité pour nos enfants, à notre arrivée ils nous ont demandé de payer un supplément pour cela car nous étions pas dans la même gamme de chambre. Nous avions pris les chambres deluxe qui sont à fuir. Je n'aime pas donné de mauvais commentaires mais le rapport qualité, prix, service n'est vraiment pas à la hauteur. Nous voyageons régulièrement au Vietnam et nous pouvons vraiment donné un avis par rapport aux autres hébergements. Il y a des hôtels meilleurs, aussi bien placés avec de meilleurs chambres et petits déjeuner pour moitié prix. Ne vous fiez pas aux 4 étoiles !!

2026-08-21 • via Nuitee
A
Ali • extended_group • sa
10
Excellent stay
Pros:

Everything

Cons:

Nothing

2026-08-20 • via Nuitee
D
Denis • family_with_children • ru
10
Pros:

Мне очень понравились люди которые управляют отелем , персонал просто отборный в своем профессионализме, всегда на посту и всегда все на месте , даже в люксовых отелях так не было , прекрасный комфортабельный номер , тихо и два шага до всех интересных мест , 7 элевен внизу очень удобен
Спасибо секьюрити Хью это отличный парень , который делает свою работу на отлично , отель супер
Вид из номера шикарный , шикарный завтрак где внимание к к аж дым маленьким деталям

2026-08-20 • via Nuitee
D
Dean • couple • au
10
Nice hotel, but the pool is quite small
Pros:

We enjoyed our stay and liked the hotel overall. The pool area has a great view of the city and was a nice place to relax after sightseeing. We enjoyed sitting around the pool and taking in the view. Minor downside: The only thing was that the pool itself is quite small, especially when several guests are using it at the same time.

2026-08-18 • via Nuitee
S
Stephen • couple • au
7
Great location.
Pros:

Roof top pool

Cons:

Walls are thin and can what’s going on in the next room.

2026-08-17 • via Nuitee