Best Western Marina del Rey

Hotels
•
Best Western
8.9 (3857 reviews)
Ecuador 299 , Viña del Mar , CL
+56 32 238 3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3857 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
Ángela • solo_traveller • cl
10
2026-09-19 • via Nuitee
I
Ivanna • couple • cl
8
2026-09-19 • via Nuitee
M
Mauricio • extended_group • cr
10
2026-09-18 • via Nuitee
C
camila jose • couple • cl
10
Pros:

Llegamos antes del chek in y estaba todo listo. Nos atendieron como reyes. El bar el desayuno el personal y la cama todo extraordinario.

2026-09-17 • via Nuitee
V
Videla • solo_traveller • cl
9
2026-09-16 • via Nuitee
C
Constanza • family_with_children • cl
9
Escapada familiar express
Pros:

Rico desayuno y abundante, bien ubicado.
Personal amable, estacionamiento incluido. Camas cómodas.

Cons:

El flexible de la ducha se rompió, y lo cambiaron al día siguiente.
Solo como medida de seguridad, pondría un tope de apertura a la ventana abatible, ya que no hay mallas de seguridad.

2026-09-16 • via Nuitee
M
Mireille Degruyter • solo_traveller • be
8
2026-09-16 • via Nuitee
F
FERNANDO • family_with_children • cl
5
Ejemplo de lo que no se debe hacer.
Pros:

la ubicacion

Cons:

Con los mismos recursos del hotel se puede hacer mucho mas. Desayuno mediocre, que cuesta tener mejores panes? la habitacion no olia bien, y el personal poco informado, no sabian donde habia una farmacia. No habia frigobar, y la unica maquina expendedora estaba mala. en fin, cosa de gestion, de liderazgo. Solicite, al contratar la habitacion, un pequeño saludo a mi hijo por el premio que recibiría y ni eso fueron capaces... una simple tarjeta. Yo cambiaria al gerente... pues la excelencia parte de alli y la mediocridad tambien

2026-09-15 • via Nuitee
J
JORGE • extended_group • cl
9
Muy agradable.
Pros:

Personal muy amable y buen tamaño de piezas.

2026-09-14 • via Nuitee
E
elizabeth • solo_traveller • cl
9
2026-09-14 • via Nuitee
Q
Quiroga Montenegro • solo_traveller • cl
9
2026-09-08 • via Nuitee
D
daniel • family_with_children • cl
10
Pros:

La ubicación en muy cómoda para recorrer viña y sus intereses, en cuanto a la estadía las habitación es amplia, las camas son grande y muy cómodas, el desayuno completo y rico.

2026-09-07 • via Nuitee
D
Daniel • couple • cl
10
Pros:

Excelente

2026-09-07 • via Nuitee
C
Coronado • family_with_children • cl
7
Pros:

Excelente, limpio, un buen desayuno, cuarto y baño excelente.

Cons:

El estacionamiento-1, no tiene ascensor y tuvimos que subir y bajar coche, todo por las escaleras.

2026-09-07 • via Nuitee
G
Galaz • solo_traveller • cl
4
2026-09-07 • via Nuitee
V
venturojr • solo_traveller • pe
10
2026-09-05 • via Nuitee
G
Grandy • solo_traveller • cl
7
Pros:

Location

Cons:

Gym. Parking

2026-09-03 • via Nuitee
O
Olivia • solo_traveller • cl
7
2026-09-02 • via Nuitee
M
Maria Solange • couple • cl
8
2026-09-02 • via Nuitee
J
Jose • couple • cl
9
2026-08-31 • via Nuitee