Best Western Marina del Rey

Hotels
•
Best Western
8.9 (3778 reviews)
Ecuador 299 , Viña del Mar , cl
+56322383000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3778 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
J
Johanna • couple • cl
10
2026-07-04 • via Nuitee
P
Paz • family_with_children • cl
10
Me encantó quisimos tomar un aperitivo y ya era tarde pero igual nos atendieron son lo máximo
Pros:

Quedé súper contenta no conocía el hotel y todos fueron muy cálidos de verdad quedé feliz

Cons:

Todo ok

2026-07-04 • via Nuitee
J
Johanna • family_with_children • cl
10
2026-07-04 • via Nuitee
P
Pedro • couple • cl
9
Escapada Romántica
Pros:

Limpieza, comodidad y cordialidad del personal.

Cons:

Todo bien han hecho mejoras y se nota.

2026-07-04 • via Nuitee
C
Carlos • couple • cl
10
2026-07-03 • via Nuitee
D
Daniela • solo_traveller • cl
8
2026-07-03 • via Nuitee
K
Karen • solo_traveller • cl
7
Pros:

Limpieza

Cons:

Falto agua disponible en el frigobar y la cama no era tan cómoda.

2026-07-03 • via Nuitee
C
Carlos • couple • cl
10
Volvería
Pros:

Cómodo , está bien 👌🏼

2026-07-03 • via Nuitee
A
Adolfo • couple • cl
7
Fui solo por ubicación.
Pros:

Ubicación

Cons:

Mucho ruido de la calle, sin ventanas acústicas.

2026-07-02 • via Nuitee
M
Maria Cecilia • family_with_children • cl
10
Muy buena
Pros:

Muy acogedora y limpio

2026-07-02 • via Nuitee
P
Paulina • couple • cl
10
Pros:

Excelente atención, especialmente las personas del restaurante

2026-07-02 • via Nuitee
J
Juan • solo_traveller • uy
10
2026-07-01 • via Nuitee
A
Alejandro • solo_traveller • cl
10
2026-07-01 • via Nuitee
V
VIVIANA PULGAR • couple • cl
9
Buen hotel para una escapada de finde semana
Pros:

La ubicación excelente. Todo el personal muy amable y el desayuno bastante bueno .
La habitación exactamente igual a las fotos , la cama cómoda y el baño buenísimo , nos tocó el WC en una sala aparte de la ducha, lo que me agrada mucho

Cons:

todo estuvo bien

2026-06-30 • via Nuitee
A
ALEJANDRO ANDRES • family_with_children • cl
10
Muy buen Hotel!
Pros:

Muy bueno, cómodo y excelentes instalaciones. Recomendable por precio y servicio entregado👍🏻

2026-06-30 • via Nuitee
C
Chomali • solo_traveller • cl
1
2026-06-30 • via Nuitee
J
Julcastroh • solo_traveller • cl
10
2026-06-30 • via Nuitee
L
Luis • couple • cl
7
Bien
Pros:

En general todo bien el desayuno, el personal me gustaría que ubique mas iluminación en el dormitorio

Cons:

En esta ocasión quisimos tomar algo en el bar y estuvimos sentados mas de 20 minutos y nadie nos preguntó si necesitábamos algo

2026-06-30 • via Nuitee
V
Vilches • couple • cl
8
2026-06-30 • via Nuitee
A
Alejandra • couple • cl
10
2026-06-30 • via Nuitee