Best Western Marina del Rey

Hotels
Best Western
8.9 (3743 reviews)
Ecuador 299 , Viña del Mar , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast variety
Cons:
Old mattresses
Restaurant service issues
Cold amenities

Categories

Cleanliness
8.86
Rooms were mentioned as clean, but some concerns about odors were noted.
Service
9.03
Comments on the staff being friendly and attentive, though there were issues in the restaurant service.
Location
9.37
Location praised multiple times for convenience and proximity to attractions.
Room Quality
8.52
Comfortable beds and spacious rooms, but complaints about old mattresses and missing amenities.
Amenities
8.75
Good basic amenities, though some guests expected more, such as a hot tub.
Value for Money
8.81
Value perceived as good overall, although some facilities could be improved.
Food and Beverage
8.66
Breakfast variety mentioned as good, but some items were criticized.
Overall Experience
9.23
Generally positive experience highlighted by comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:08

Property Description

Convenient Location and Amenities
Situated in Viña del Mar city centre, Best Western Marina del Rey is a 4-star hotel located just 100 metres from Miramar metro station. Enjoy the convenience of a gym, free WiFi, and complimentary private parking. The hotel's proximity to the beach, only a 15-minute walk away, adds to its allure.

Comfortable Accommodation
Relax in well-equipped rooms featuring a flat-screen TV, minibar, work desk, and private bathroom. Some rooms even boast a spacious seating area for added comfort during your stay.

Dining and Nearby Attractions
Indulge in local cuisine at the hotel's restaurant, and unwind with a variety of hot and cold drinks at the bar. Explore nearby attractions like the Casino Municipal and Peru Avenue, both approximately 1 km away, or take a short drive to the city centre of Valparaiso. With Santiago International Airport just a 1.5-hour drive away, Best Western Marina del Rey offers both convenience and comfort for your stay. Book now for an unforgettable experience!

Important information:

Pets are allowed upon request at a fee of USD 25.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3743 reviews
Cleanliness: 8.86
Service: 9.03
Location: 9.37
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
F
Francisco solo_traveller cl
10
Pros:

Cercano , amabilidad

2026-06-20 via Nuitee
J
Jose Rodrigo solo_traveller cl
10
2026-06-19 via Nuitee
A
Anibal couple cl
9
MUY BUENA
Pros:

DESAYUNO

2026-06-19 via Nuitee
P
Pedro solo_traveller cl
9
Pros:

Personal en general muy amable

Cons:

Todo bien

2026-06-18 via Nuitee
A
ajhll solo_traveller cl
9
Pros:

Mejor de lo que esperaba, en gerente todo muy bien. Cómodo, buen desayuno, buenas instalaciones.

2026-06-15 via Nuitee
B
Bustos solo_traveller cl
10
Pros:

Exelente todo.... lugar.. atención...

2026-06-15 via Nuitee
E
Eduardo couple cl
10
2026-06-15 via Nuitee
S
silva couple cl
10
2026-06-15 via Nuitee
C
Carlos Fernando solo_traveller cl
9
Pros:

Buena ubicación, caminamos desde el hotel hasta el lugar del congreso. Todo bueno. El personal atento y cordial. El desayuno muy agradable y variado, todo perfectamente limpio y dispuesto.

Cons:

No dispone de ducha en la poceta por lo que los que no usamos papel, por anti higiénico, teníamos que tomar un baño . Podrían mejorar eso facilmente.

2026-06-15 via Nuitee
E
Elizabeth solo_traveller cl
10
2026-06-15 via Nuitee
R
Ricardo solo_traveller cl
10
2026-06-15 via Nuitee
M
María Luisa couple cl
10
Excelente
Pros:

Todo limpio, ordenado, lindo. Me encantó

2026-06-14 via Nuitee
N
Natalia solo_traveller cl
10
Excelente alternativa de hospedajes
Pros:

Ubicación si vas a trabajar, congresos etc (congresos sobre todo en el Sheraton por su cercanía)
AMABILIDAD DE TODOS, te hacían sentir en casa, se pasaron, sobre todo los chicos del desayuno , guardias y recepcionistas

Cons:

Quizás un poco de ruido en las habitaciones que dan a Avenida Viana pero si vas por temas laborales no hay problema

2026-06-13 via Nuitee
A
Alejandra del Carmen solo_traveller cl
10
Pros:

1.La excelente ubicación del hotel
2.Personal muy atento y acogedor
3.Amplia carta de menús en el restaurante del hotel

2026-06-13 via Nuitee
J
Jorge Felipe solo_traveller cl
9
2026-06-11 via Nuitee
G
Gilvan couple br
8
A localização é excelente
Pros:

Muito limpa

Cons:

As toalhas eram um pouco velhas

2026-06-10 via Nuitee
D
Delgado solo_traveller cl
5
Pros:

La ubicación es excelente

Cons:

El cobro con comparación del hotel no me gusto el desayuno muy básico

2026-06-09 via Nuitee
S
Sofía solo_traveller cl
10
Hotel muy recomendable!!
Pros:

Hotel agradable y bien ubicado. El personal siempre atento a tus necesidades

Cons:

Todo bien

2026-06-09 via Nuitee
A
Alvaro solo_traveller cl
10
2026-06-08 via Nuitee
H
Hernán couple cl
10
excelente
Pros:

Desayuno y atención excelente, y para quienes gusten de la bicicleta, tiene lugar protegido y bajo techo.

2026-06-08 via Nuitee